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Resorts World Sentosa - Equarius Hotel

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8 Sentosa Gateway, Sentosa Island 098269 Singapore
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Traveller (2086)
Room & Suite (971)
Dining (104)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 16/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 16 hotels in Sentosa Island
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
A haven nestled along the fringe of a tropical rainforest, Equarius Hotel is the perfect getaway for nature lovers and families alike. All our spacious and breezy deluxe rooms and suites feature a private balcony with stunning panoramic views of either forest or sea. The equally spacious bathrooms are designed for lavish convenience with double vanity areas, a separate bathtub and shower area.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Babysitting
Free shuttle or taxi services
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Walk-in shower
Safe
Sofa
Telephone
VIP room facilities
Iron
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Chinese, Malay
2084Reviews68Q+A100Room tips
Traveller rating
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Most Recent
Ng B wrote a review Yesterday
1 contribution
Hotel room is spacious, beautiful & clean. Kids enjoy the swimming pool very much. Very good & patient service provided by hotel staff Miss Seetha, Megha & Jasmine. We definitely will visit again in future.
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Date of stay: June 2022Trip type: Travelled with family
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Amadeo wrote a review 27 Jun
2 contributions
Was astonished by the interior and usage of wooden keycard. The front desk was very friendly and detailed with regards to my questions. Definitely worth checking in with family or your significant other!
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded yesterday
Hi Xephoras, Thank you for taking the time to provide us with a review of your experience. We are delighted the team members were able to make your family staycay a pleasant experience. We look forward to seeing you again soon! Regards Eugene Charles Operations Manager Resorts World Sentosa – Hotels
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Daniel wrote a review 26 Jun
1 contribution
My stay was immeasurable beyond 5 star standards. Room was huge and clean. Bathroom was immaculate and of good size. Staffs, especially Seetha of frontdesk was very accommodating and friendly. Thumbs up.
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Date of stay: June 2022Trip type: Travelled on business
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded yesterday
Hi 02oracle, Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that our team members especially Guest Experience Specialist Seetha made a difference to your experience. Your kind compliments have been shared to the team and is appreciated. We look forward to seeing you again soon! Regards Eugene Charles Operations Manager Resorts World Sentosa – Hotels
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gbadit wrote a review 25 Jun
Pune, India14 contributions36 helpful votes
We arrived at around 7 pm at our hotel on the day of check in. Even after a confirmed twin room reservation we were told since you are the last check in of the day we don’t have any twin rooms which I can’t understand. If my booking is for twin room I should get a twin room. It took them more than half an hour to figure out a room for us. They finally did give us a twin room which means it was available. We moved to our room assuming since we have booked for two adults and a child there will be enough towels for all of us but to our surprise they kept things for only two people. When they have already Charged for three people why can’t they provide for three. Next day again the breakfast was very basic with some set menus which we had to choose. Somehow we managed to stay here for two days and checked out. Then we moved to a hotel in Singapore and I realized I have left some of my belongings back at the room. I was shocked to know that they do not have a single contact number where someone can call and get their things back. You have to mail them then they will take their own sweet time to reply. It’s shocking that a 5 star hotel does not have a contact number. The Concierge at my hotel four seasons which I moved to after equarius frantically tried to arrange a pick from the hotel but they did not cooperate at all. I had to physically go there myself to get my stuff back. Overall a really really bad experience. They call themselves a 5 star which I really don’t know who has approved. It’s maybe a 3 star at the max. Will never stay here again.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Avoid this hotel
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded yesterday
Dear gbadit, Greetings from Equarius Hotel Singapore!! Thank you for taking the time to give us your feedback on your stay. Your arrival time to the hotel was at 9.03pm. The correspondence for your booking we received from your travel agent did not specify a request for a twin room, however we did manage to find you a twin room and you arrived at your room at 9.13pm, 10 minutes after your arrival. Additional towels were sent to your new room assigned, at your request. We do apologise that the breakfast was not up to your expectations and I will definitely share this with my team. As for your lost and found items the initial room number provided by your hotel's concierge was incorrect, as such, we could only retrieve your items after the accurate room number was provided. Hope this clarifies your feedback and you will give us an opportunity to serve you on your next visit to Sentosa. Best regards, Kevin Singh Director of Operations RWS Hotels
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Kerry Bibb wrote a review 23 Jun
1 contribution
Stayed 2 nights June 22 Breakfast options for Equarius were excellent along with roomy rooms A special mention to Megha who was so friendly & helpful. What a wonderful asset she is to the reception!! Thank you Kerry & Elaine
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Date of stay: June 2022
Value
Location
Service
Room Tip: Very quiet
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 6 days ago
Dear kerrybJ4612GC Greetings from Equarius Hotel! Glad to hear that you enjoyed your stay with us. Thank you for the kind compliments on our team member Megha who makes every effort to ensure our guests are comfortable and have a memorable stay. Thank you for endorsing us, we look forward to welcoming you back again soon. Best Regards, Jesslyn Chong Senior Manager
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suec403 wrote a review 23 Jun
1 contribution
Megha at the front desk was awesome. We travelled with our elderly mother and needed a room for her to rest. Initially, there were confusion even though, I had emailed a request for an early check in. Megha kindly stepped in and diffused an unpleasant situation. She made us feel welcome and continued to check with me throughout our stay. The dissemination of information is poor about promotions. The check in area is underwhelming but otherwise the property is beautiful, rooms are spacious and clean. We enjoyed our meals at Feng Shui Inn and Tangerine. Overall our experience was positive and special kudos to Megha.
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Date of stay: June 2022Trip type: Travelled with family
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 6 days ago
Dear suec403 We are delighted to hear that our Guest Experience Specialist Megha, was able to meet your expectations and you had enjoyed your stay with us. Your feedback is important to us and we will definitely look into the areas for improvement. Thank you once again for choosing to stay with us and we hope to be of service to you soon. Best Regards, Jesslyn Chong Senior Manager
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Cherry T wrote a review 21 Jun
1 contribution
Amazing stay in equarius, the staff there are friendly and the room was huge and clean.A place that can relax and forget about stress. Travel to Equarius not so difficult as I thought. Definitely will come & stay in equarius hotel again.
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Date of stay: February 2022Trip type: Travelled with friends
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 6 days ago
Dear 520CherryBi Greetings from Equarius Hotel! Glad to hear that you enjoyed your stay with us. Thank you for the kind compliments to the team. We do hope you were able to spend some time at the award winning attractions and restaurants available at the Resort. Thank you for endorsing us, we look forward to welcoming you back again soon. Best Regards, Jesslyn Chong Senior Manager
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Mohd Azrin Mohamad wrote a review 19 Jun
1 contribution
Stayed for 2 days with my family. Moderate facilites. Average Breakfast menu. Not much options. Had to wait for like almost an hour for breakfast to be served. Servers at the restaurant needs to be more customer service oriented. Frontdesk staff not really helpful. Average knowledge. But we were lucky that a staff by the name of Sitt assisted us with our queries and needs. If its wasn’t for him, our family getaway would be destroyed. Thank you Sitt for your assistance. Really appreciate it!
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Date of stay: June 2022Trip type: Travelled with family
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 6 days ago
Dear Lincahkore We are delighted to hear that our Guest Experience Specialist Sitt, was able to meet your expectations and you had enjoyed your stay with us. Your feedback is important to us and we will definitely look into the areas for improvement. Thank you once again for choosing to stay with us and we hope to be of service to you soon. Best Regards, Jesslyn Chong Senior Manager
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Mrs Loo wrote a review 18 Jun
1 contribution
Awesome staff of Equarius Hotel! With heartfelt thanks to caring and smiley Megha, Jasmine, Seetha, Rahim, Fan Fan, Concierge Team - the buggy drivers and shuttle bus staff, Housekeeping Team and Tangerine Team especially Fish for making our 6D4N staycation a memorable and very pleasant one. The staff at Equarius Hotel always makes an effort to look into our needs and checking in on us that we are well attended to and making special arrangements to our personal needs. Thank you for your hospitality, warmth, care and meticulous service. A shout out to Winnie, Jace, service staff and the chef at Ocean Restaurant for making my hubby's birthday dinner an unforgettable one with our special request due to our dietary needs. Appreciate heaps and God bless all of you at Equarius Hotel and Ocean Restaurant richly as we have been blessed by each one of you in your own special way! 😊
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 6 days ago
Dear loojf Greetings from Equarius Hotel! Glad to hear that you enjoyed your stay with us. Thank you for the kind compliments on our Front Office team members Jasmine, Megha, Seetha, Rahim, Fan Fan and the Ocean Restaurant team, who always make every effort to ensure our guests are comfortable and have a memorable stay. Thank you for endorsing us, we look forward to welcoming you back again soon. Best Regards, Jesslyn Chong Senior Manager
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Lovesttravelling wrote a review 17 Jun
Singapore, Singapore2 contributions
We would like to compliment Megha for her prompt and attentive service during our check - in @ the counter. When she knew that it was our little toddler's birthday , she went the extra mile to provide little gifts like balloons and a box of lovely chocolates from Janice Wong. Room view was excellent , with very nice panoramic sea views and city views with cable cars and Adventure Cove Park right beneath us. Ours was situated on a high floor. We were allowed late check out because Megha was understanding that we had a toddler to take care of. Concierge staff was very nice and great too , patiently explaininng to us how to get to some of the destinations we wanted. Looking forward to staying here again. Thank you ! :-)
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Date of stay: June 2022Trip type: Travelled with family
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 6 days ago
Dear Likelocalstayca Greetings from Equarius Hotel! Glad to hear that you enjoyed your stay with us. Thank you for the kind compliments on our Guest experience Specialist Megha who always makes every effort to ensure our guests are comfortable and have a memorable stay. Thank you for endorsing us, we look forward to welcoming you back again soon. Best Regards, Jesslyn Chong Senior Manager
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PRICE RANGE
US$299 - US$461 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
183
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Frequently Asked Questions about Resorts World Sentosa - Equarius Hotel
Which popular attractions are close to Resorts World Sentosa - Equarius Hotel?
Nearby attractions include Sentosa Boardwalk (0.3 km), S.E.A. Aquarium (0.4 km), and Madame Tussauds Singapore (0.5 km).
What are some of the property amenities at Resorts World Sentosa - Equarius Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Resorts World Sentosa - Equarius Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Resorts World Sentosa - Equarius Hotel?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Resorts World Sentosa - Equarius Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Resorts World Sentosa - Equarius Hotel?
Conveniently located restaurants include Osia Steak and Seafood Grill, CURATE CUCINA PISANA, and Ocean Restaurant.
Are there opportunities to exercise at Resorts World Sentosa - Equarius Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Resorts World Sentosa - Equarius Hotel have an airport shuttle?
Yes, Resorts World Sentosa - Equarius Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Resorts World Sentosa - Equarius Hotel have airport transportation?
Yes, Resorts World Sentosa - Equarius Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Resorts World Sentosa - Equarius Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Sentosa Island.
Are any cleaning services offered at Resorts World Sentosa - Equarius Hotel?
Yes, dry cleaning and laundry service are offered to guests.