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Henann Crystal Sands Resort

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Traveller (85)
Room & Suite (18)
Pool & Beach (9)
Overview
Beachfront, Station 2, Malay, Aklan Province 5608 Philippines See on map
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Reviews(31)
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Uxela
Iloilo City, Philippines
3513
Reviewed 19 Jun 2018via mobile
Excellent pool for laps, gym is ok Food is average at best typical of all henann resorts. Room views are excellent on some location. Room is also good. Wifi coverage on almost all areas. Beach front is well maintained.
Thank Uxela
emetjr
Cebu Island, Philippines
12834
Reviewed 29 Apr 2018
Two new Henan in Boracay recently opened and before the scheduled closing of the Island, we tried Crystal Sands.

We booked for 3 nights to celebrate my birthday. We were delighted that we got a room at the ground floor. It was an easy access to their swimming pool and the beachfront. The room is designed well. Toilet and bath is spacious and could fit in a tub which would make it perfect. The mini veranda is a welcome space saver for all those wet clothes. No view as it was their staffs access point but it was all good. Good night sleep was expected because of the cozy bed and fluffy pillows. Their TV is state of the art so there was a learning curve for a Tito like me :) There were lots of mosquito though which was so irritating given that I would want some peace and quite.
Breakfast was alright. It gets noisy once the Chinese are all down. Coffee is alright.
One thing I like about this resort is their pool at the upped deck. The swim up bar is spot on and could make you drink notwithstanding the happy hour.
Thank emetjr
Response from Laylanie G, Manager at Henann Crystal Sands Resort
Responded 17 Jun 2018
Thank you so much for taking the time to share your experience with us. We are honored that you have chosen Henann Crystal Sands Resort to celebrate your very special day. The property is truly a state-of-the-art piece that balances comfort and luxury for all our valued guests – from its well-designed rooms with cozy beds and fluffy pillows ensuring a good night sleep to our very own Sky Pool at the second level that offers a picturesque view of White Beach and the famous Boracay sunset while enjoying some drinks and cocktails in its swim-up bar. We are absolutely elated that these made up your Henann experience and we are grateful that you have mentioned all of these on your review. On another note, we want to apologize if there were mosquitoes in your room during your stay with us. Please know that all rooms in the resort are equipped with door screens to let the fresh air in while keeping insects out however, we want to assure you that your concern will be shared with our Executive Housekeeper. Once again, thank you for staying with us and we hope to see you again as soon as the island of Boracay reopens for visitors. Kind regards, Laylanie
chayokelano
Manila, Philippines
11
Reviewed 24 Apr 2018via mobile
The Sky Pool Bartender guy threw a menu on the counter in front of us instead of answering our question, "Do you have shakes?" He was very arrogant and rude. The evening staff at the buffet restaurant was very rude!
1 Thank chayokelano
Response from Laylanie G, Manager at Henann Crystal Sands Resort
Responded 17 Jun 2018
We appreciate the time you took to write your experience at our Sky Pool Bar and buffet restaurant. Please accept our sincere apologies for the unacceptable behavior of our staff. Rest assured that this is not the kind of service we wish to provide to our valued guests as it certainly does not represent the resort’s standards and orientation. We want you to know that this will be brought to the attention of the concerned department head for thorough investigation and surely, an extensive disciplinary and corrective action will be undertaken. We are very sorry that you had such unpleasant experience on your stay with us. Our team hopes to have the opportunity to be of better service and make it up to you on your next visit to Boracay." Kind regards, Laylanie
Phillip John P
Cebu Island, Philippines
3136
Reviewed 12 Apr 2018via mobile
It was a birthday week celebration of my partner and we decided to stay here for 3 nights. The resort is new, great location, the view, clean rooms and sheets plus the comfortable bed. I must say that the stay was great! It should be 5star but they lack of the plus factor which is touching the guest lives- im not saying to all but to those guest who tried to reach out. Ie, bday treat request. Though they extended us with LCO after my friends helped me arranged for it.
I will still visit this property. It is one of the best in the island.
1 Thank Phillip John P
Response from Laylanie G, Manager at Henann Crystal Sands Resort
Responded 17 Jun 2018
We wish to extend our sincerest gratitude for taking the time to share your experience with us. Our team is always dedicated to providing undeniable orderliness and cleanliness of the rooms and surroundings. Although we find it a bit unclear on how we lacked the “plus factor,” please know that we are highly committed to providing excellent service that would ensure comfort and memorable stay to all guests. Late check-out is leniently given in consideration to special situations as our resort is always on full-house status. To read that you consider visiting our property again is very fulfilling. Thank you for staying with us, and we are looking forward to welcoming you back in the future. Kind regards, Laylanie
Amzlwright
10
Reviewed 29 Mar 2018via mobile
We recently spent our honeymoon at Henann Crystal Sands. The resort is fantastic and we had the most amazing time.
We stayed in a premier beach view room and can honestly say it was worth the extra money. The room was so spacious and had a great little balcony that looked out to the pools and the beach. The bed and pillows were so comfortable and our room was always so very clean.
We had buffet breakfast included and the breakfast was great. There was lots of choices and the staff at the restaurant were so lovely.
The resort is in the best location right on White Beach, so you are close to everything. The grounds are beautiful and perfectly landscaped which is a credit to the staff that keep these looking so lovely.
Watching the sunset from the sky pool was our favourite thing. The infinity pool is amazing and the drinks are really reasonably priced and the cocktails delicious.
What really made our stay perfect, was the staff that work at this resort. Anytime you would see a staff member, weather it be walking through reception, having breakfast or passing them in the resort, they would always say hello and were so friendly. Special mention to Lyka, Clyde and Jay who worked in the sky pool bar. You are beautiful people and you truly made our stay amazing, we wish you all the best for the future.
We would recommend the Crystal Sands to anyone visiting Boracay and we look forward to coming back and staying with you soon. Thankyou.
Thank Amzlwright
Response from Laylanie G, Manager at Henann Crystal Sands Resort
Responded 17 Jun 2018
What a great delight to read about your amazing stay with us! Indeed, you have chosen the best room in the resort. With its perfect location and premium set of amenities, it is our gratification to know that our Premier Beach View Room provided great value for your money. Apart from appreciating the lovely aspects of our facilities, location, and food, we are also happy that you have noted the warm hospitality of our staff. Every member of our team is working hand in hand to make every guest's stay worthwhile. Your inspiring comments keep us going in making every stay extraordinary to the best we can, so please be assured that your review will be passed on to everyone in the team. We are looking forward to welcoming you back at Henann Crystal Sands Resort on your next trip to Boracay Island. Kind regards, Laylanie
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About
Description
Situated in the popular strip of Station 2 in Boracay Island. This beachfront resort features 188 world-class rooms, two swimming pools and one upper deck pool. Satisfy your every craving in our modern More coastal cuisine offering International signature dishes you can think of. Our resort immerses you in the genuine spirit of the island being in close proximity to everything from the local shopping area, multiple gastronomic places and just minutes away from both Station 1 and 3. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Hotel Style
Luxury
,
On the Beach
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
,
On the Beach
Room types
Non-Smoking Rooms
Number of rooms
188
Price range
US$144 - US$209 (Based on Average Rates for a Standard Room)
Location
Philippines > Visayas > Panay Island > Aklan Province > Malay > Boracay
Hotel class
Hotel Style
Luxury
,
On the Beach
Room types
Non-Smoking Rooms
Number of rooms
188
Price range
US$144 - US$209 (Based on Average Rates for a Standard Room)
Location
Philippines > Visayas > Panay Island > Aklan Province > Malay > Boracay
Photos
Traveller (85)
Room & Suite (18)
Pool & Beach (9)
Dining (3)
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Questions & Answers
Ask a question
Jameela Y
8 March 2018|
AnswerShow all 2 answers
Response from AmazingPinay | Reviewed this property |
I did not check-in into the hotel, just had a buffet dinner, judging from what i have seen in the property, it’s only the beach and the pool. Thank you and please enjoy Boracay.
1
Vote
Jeanette S
25 February 2018|
AnswerShow all 2 answers
Response from dawnenator | Reviewed this property |
of course.
1
Vote
Room Tips
"Ground Floor"
emetjr
29 Apr 2018
Read review
"Nice rooms. Some rooms at ground level have access straight to the pool, but obviously, more expensive."
joseldeguzman
4 Mar 2018
Read review
"Ground floor deluxe rooms are very accessible to the beach but make sure to close the blinds, people can..."
Czar8
28 Nov 2017
Read review
"The premier rooms on the ground floor have instant access to the pool."
cafeilonggo
13 Nov 2017
Read review
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