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Jl. Jendral Sudirman Kav. 52-53 Sudirman Central Business District, Jakarta 12190 Indonesia
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Traveller (1135)
Room & Suite (352)
Dining (184)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 03/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Jakarta, Pacific Place
Updated 03/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#25 of 1,193 in Jakarta
Travellers' Choice
Stay in high style in the heart of Jakarta's most sought-after commercial district at The Ritz-Carlton Jakarta, Pacific Place. Our hotel in Jakarta, Indonesia links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 9 Mayfair Club Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Car hire
Valet parking
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Steam room
24-hour security
Baggage storage
Currency exchange
Executive lounge access
Non-smoking hotel
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Interconnected rooms available
Room service
Seating area
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
City View
Languages Spoken
English, Indonesian, Malay
Hotel links
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Full view
98Great for walkers
Grade: 98 out of 100
121Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
1515Reviews7Q+A100Room tips
Traveller rating
  • 1,306
  • 159
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Time of year
Traveller type
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Popular mentions
thelaine wrote a review 3 May
Singapore, Singapore13 contributions20 helpful votes
I booked 2 rooms for a 3D2N short holiday with my parents at Ritz Carlton Pacific Place. Upon checking in, Kathy at Front Desk took the initiative to ask if we are having any occasion during our stay. And I got reminded that my mum's birthday is upcoming and I might not be able to celebrate with her on the actual day. Hence I mentioned that to Kathy, and she told us that she will make some arrangement to celebrate her birthday. And indeed, my mum was very delighted to see the room decorated with balloons and wishes written on the window for her. Not only that, the Club Lounge team brought her cake and wishes her happy birthday during our dinner at the lounge on our first night. And when we returned to the room that night, the room service man was just outside her room to deliver her another birthday cake. I am so glad and thankful of all the arrangements done to make my mum's day. Truly appreciate it. Not only that, my husband has a shirt and suit that was stained on an event before our stay, and we asked Jornandes (I hope I didn't get his name wrong) who was at the lounge to help us with laundry and dry clean and see if the stain can be removed, and he assured us that the team will do some magic. We are thankful for the assurance and indeed, at the end of our stay, my husband's shirt and suit came back cleaned and cleared of stain. Thank you to the laundry team for that as well. Other than the spacious room, the hotel has great location, at the CBD area with Pacific Place mall just right beside, accessible from the hotel. The room also includes Club Lounge access that serves 5 meals a day. The selection and variety of the breakfast, lunch and dinner are above our expectation. Not only that, the team at the Lounge is very friendly and welcoming as well. We had a short chat with Fransisca on our last night as we saw her during breakfast and dinner that day. We can see that the team is very dedicated to make the guests have an enjoyable stay. Thank you for the stay experience once again. My family enjoyed our stay very much.
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Date of stay: May 2022
Globehopper79 wrote a review Mar 2022
Washington DC, District of Columbia106 contributions43 helpful votes
I stayed at the residences here. The service here is impeccable. The location is really perfect with the mall and restaurants just steps away. The food was good but menu choices could be broader. I do think that there could be some updates - particularly in the kitchens of the residence units.
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Date of stay: June 2021Trip type: Travelled
Rons O wrote a review Mar 2022
7 contributions
The event held so good, service was awesome, meals so delicious, thank you so much for help Mr, deden, Mr. Haryadi, Mr. Supomo, Mr. Adi. That was amazing have an event at ritz calton pacific place Jakarta.
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Date of stay: March 2022Trip type: Travelled
-ED- wrote a review Mar 2022
7 contributions15 helpful votes
I think words cant describe how I really satisfied with the services from Ritz Carlton Pacific Place team! It was my 4th or 5th time stay.. their services were superb and never fail in every aspects.. From the reception lady, Angel.. smooth check in experiences and she always greet me by name whenever me and my mom passed by the lobby area.. Checked in to the room and found very spacious room with tv welcome notes, chocolate, fruits.. Kak Ana, Kak Nur, Kak Riri from the club lounge who still remember me and my mom.. also anticipate all of our needs, checking and ensure all the food suits us.. Even the lady chef, sorry cant recall the name.. I think Chef Novi who approached us to prepare some food for our breakfast on the next day.. After spent our day outside, we were back and found the room with bubble bath, rose petal and 3 pink roses on our bathtub, chocolate on the table.. also got a sweetest and thoughtful letter from HK team, panji, Faris n Satria.. they even saw my moms medicine and they put extra mineral water on the table.. Thank you all! :) Last but not least... Best as always.. Kathy, the Club Concierge Supervisor as a role model, thank you for all arrangement from the beginning till the end of my stay.. She even checking my room assignment prior to my arrival on her day off.. also approached me and my mom during the breakfast and upon check out, just to ensure we had a wonderful stay and asked for any feedback... best personalized service ever.. Thank you and good job Ritz Carlton Pacific Place Team and see you again soon.. stay safe and healthy!
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Date of stay: March 2022Trip type: Travelled
Ferlan F wrote a review Mar 2022
1 contribution
Technical Service's it's so good, pak darwin help us anything for technical issues at glass room, we doing a meeting agenda for a 4days Food is good, we can take out our food for diner. Coffee time is served well and waiters is smile everytime and so friendly.
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Date of stay: March 2022Trip type: Travelled
US$222 - US$470 (Based on Average Rates for a Standard Room)
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IndonesiaJavaJakartaMenteng / Kebayoran Baru
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Frequently Asked Questions about The Ritz-Carlton Jakarta, Pacific Place
Which popular attractions are close to The Ritz-Carlton Jakarta, Pacific Place?
Nearby attractions include KidZania Jakarta (0.2 km), Pacific Place Mall (0.1 km), and Gelora Bung Karno Stadium (0.4 km).
What are some of the property amenities at The Ritz-Carlton Jakarta, Pacific Place?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Ritz-Carlton Jakarta, Pacific Place?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton Jakarta, Pacific Place?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton Jakarta, Pacific Place?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Jakarta, Pacific Place?
Conveniently located restaurants include PASOLA Restaurant, Le Burger, and Hard Rock Cafe Jakarta.
Are there opportunities to exercise at The Ritz-Carlton Jakarta, Pacific Place?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton Jakarta, Pacific Place?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Jakarta, Pacific Place offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton Jakarta, Pacific Place?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to The Ritz-Carlton Jakarta, Pacific Place?
Many travellers enjoy visiting Lapangan Banteng (6.6 km), Balai Kota DKI Jakarta (5.2 km), and Jakarta War Cemetery (3.3 km).