Our one night stay was wonderful even since before we arrive. Guest relation staff contacted us through mail to make sure we’re gonna have all we need at the hotel. It was such a warm greeting and service during check-in time. We also requested some arrangement for our daughter birthday since the staycation was dedicated for her. Miss Mia from guest relation and her team (Muhtar, Melany, Vanco, Junne, Anna, Adinda), really i cant thank them enough for the thoughtful and amazing arrangements! Our daughter was so impressed with the e-card with her photo on it, her favorite character (Minnie), and evenmore her favorite song played repeatedly♥️ We’re really touched by the hospitality and feel so grateful to choose Ritz Carlton MK for our staycation.
Enjoyed staycation in Ritz Carlton Jakarta Mega Kuningan. I was worried about club room has no lounge access due to Covid 19, however the club lounge was opened and they provide me wonderful services. If you will stay there, I highly recommend you to book club room (guaranteed high floor and lounge access). Hope you love it. I would like to say thank you for EAM Ms. Silvana and club team. Look forward to coming back to your hotel in the future!
Best run hotel in SE Asia b GM ARUN and his number 2 Silvana Ng, who seems to be everywhere. The food under executive chef Rudy deserved a Michelin star or two and he loves what he does you taste the passion I would be remiss if I did not mention the excellent executive floor staff led by the amazing Hannah and Her terrific staff.l would seriously recommend this hotel above any other in Jakarta.
I stayed at mayfair suite and the room was incredibly quiet and nice. The check in was really quick, I was recognized as a Titanium Elite Member, the room was upgraded to Mayfair Suite, and so on.. Definitely will come back!
I stayed in ritz around 4 times a year, either for staycation or family event. I always stay in ritz because the service is 2nd to none. I have yet to find any bad thing about this hotel. Room is spacious. Eventhough a bit outdated. Location is prime, close to lots of things. Will recommend this hotel to other.
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