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Jl. Jend Sudiman Kav. 1 Kota BNI, Central Jakarta, Jakarta 10220 Indonesia
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Traveller (2105)
Room & Suite (748)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 13/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Jakarta
Updated 13/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 1,193 in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 662 guest rooms, including 40 suites, 118 Horizon Club rooms and 504 Deluxe rooms. All rooms give an access to spectacular city views. Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste contemporary Chinese cuisine at JIA . Sample enticing Japanese delicacies at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S. Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar, to the outdoor tennis courts. Take a break at the swimming pool surrounded by a lush garden oasis and experience one of the most luxurious private spas in the city, Chi, The Spa at Shangri-La Jakarta.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Tennis court
Kids stay free
Valet parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Table tennis
Waterslide
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, Indonesian, Malay
Hotel links
Special Offer:Exclusive Member Rate
2848Reviews11Q+A100Room tips
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Popular mentions
Luthfi wrote a review Yesterday
1 contribution
Spent 2 nights at this hotel with 2 rooms (and interconnected). The location was excellent, walking distances to MRT and Airport train. Swimming pools is the best and the services from employees were excellent. Variety of breakfast are amazing.
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Date of stay: May 2022
Location
Service
Sleep Quality
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Astari Larasati wrote a review 13 May
Jakarta, Indonesia2 contributions
Professional, very helpful and friendly staffs.. All the facilities were clean and well-maintenanced.. They have spacious room with wonderful city views.. 5 stars compliment for the kitchen team and chefs.. Amazing food from local to international.. They also had jamu which also taste really good.. Great pool kids will love it!! Thank you..
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Date of stay: May 2022Trip type: Travelled
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 2 days ago
Dear Astari Larasati Thank you for your lovely review. We are delighted you enjoyed your staycation at Shangri-La and appreciate your compliments to the culinary team. The kids facilities have been very popular with families, thank you for recognising our efforts to keep our younger guests entertained regards Timothy Wright General Manager
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Gita M wrote a review 13 May
1 contribution
Always have a great experiences in Shangrila. I booked for a meeting package in Satoo Garden, the ambience of sunset was so so so great. Specially the team were helpfull, marketing & also banquet team. Also the room was great & clean. Food is fantastic, absolutely recommended
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Date of stay: May 2022Trip type: Travelled
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 2 days ago
Dear Gita M Great to hear our events team looked after your meeting requirements at the Hotel. Our Satoo Garden is very popular because of the natural daylight and pleased you managed to enjoy this aspect of the venue. Thanks for your feedback, the team will be thrilled regards Timothy Wright General Manager
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DJDunoon wrote a review 11 May
Dunoon, United Kingdom177 contributions111 helpful votes
Horizon Cub Room -12 nights My son and I stayed here whilst visiting family in Jakarta. Over the past 20 years I have been fortunate enough to stay in many 5 stars hotels across the word, mostly for business, and occasionaly for leisure - as was the case on this stay. In short the Shangri-La Jakarta is the best hotel I have stayed in, bar none. From the easy relaxed check-in in the club lounge, to the outstanding, and large, spacious rooms, the hotel has it all. As those of you who know SL properties it is the attention to detail in every area which goes a long way to making your stay as comfortable and pleasurable as possible. The service is the best I have enjoyed, with not only the staff having a can-do attitude and being pleasant and competent. It goes without staying that they have been well trained and that nothing is too much trouble. Although I hadn't stayed here for a few of years, staff remembered and treated me like an old friend coming to visit- Indonesian hospitality at its best. The staff in the club lounge, including, Ronal, Robert, Festa, Iwan and Sugi to mention just a few, were excellent in the Horizon Club. The food is incredible, in all the restaurants we ate in, and the Horizon Club provides an excellent choice for breakfast, which surpasses most hotels full breakfast offering, let alone a club lounge. Evening cocktails and 'canapés' are a delight - with varied selections provided throughout or long stay. The pool area is an oasis resort within Central Jakarta and a good place to relax. Overall, as mentioned above, there is no better place to stay in Jakarta, and possibly this really is the best hotel in the world.
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Date of stay: May 2022
Location
Service
Sleep Quality
Room Tip: High floors offer an excellent view of the city at night- If you want a treat splash out on a...
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 6 days ago
Dear DJDunoon Sincere thanks for the appreciation of our team here at Shangri-La. We are pleased to learn you were delighted with the hospitality from the Horizon club team and you enjoyed our culinary offerings and facilities. We look forward to your next trip regards Timothy Wright General Manager
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Shelly B wrote a review 9 May
5 contributions
+1
Shangri-la has set a very high standard for staying comfortability and customer services Miss Sheena personally has been so helpful in preparing surprise for our daughter’s birthday, even arranging a vegan cake I’m so grateful for her&her team(flo,lia,leo)♥️ We have a wonderful time during our staycation and impressed by the cleanliness all over the area The swimming pool and kids waterpark are very nice, and not forget to mention the lifeguard who was sprightly helping me and my daughter when we’re almost drowned 🙏🏻🙏🏻 Thank you shangri-la Will come back for sure!
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Date of stay: May 2022Trip type: Travelled
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Response from Shangri-La Jakarta, Other at Shangri-La Jakarta
Responded 1 week ago
Dear Shelly B Delighted to hear you enjoyed your staycation at Shangri-La and thank you for recognising the team for their efforts to make arrangements for your daughter's birthday and for taking care of you while you were swimming. We look forward to welcoming you back in the near future regards Timothy Wright General Manager
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PRICE RANGE
US$119 - US$184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel jakarta, shangri la jakarta
LOCATION
IndonesiaJavaJakartaTanah Abang / Sawah Besar
NUMBER OF ROOMS
618
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Frequently Asked Questions about Shangri-La Jakarta
Which popular attractions are close to Shangri-La Jakarta?
Nearby attractions include Grand Indonesia Mall (0.9 km), Thamrin City Trade Mall (1.0 km), and Plaza Indonesia (1.1 km).
What are some of the property amenities at Shangri-La Jakarta?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Jakarta?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Jakarta?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Jakarta?
Conveniently located restaurants include La Brasserie Restaurant, Rasa Restaurant, and Kahyangan Restaurant.
Are there opportunities to exercise at Shangri-La Jakarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Jakarta have airport transportation?
Yes, Shangri-La Jakarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Jakarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Jakarta?
The staff speaks multiple languages, including English, Indonesian, and Malay.