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See all 373 hotels in Lhasa

Shangri-La Hotel, Lhasa

306 reviews
#2 of 373 Hotels in Lhasa
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Traveller (165)
Room & Suite (37)
Dining (7)
Overview
  • Excellent57%
  • Very good25%
  • Average12%
  • Poor2%
  • Terrible4%
Travellers talk about
“oxygen lounge”(54 reviews)
“beautiful hotel”(25 reviews)
“horizon club”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Lhasa
Special Offer: Book Direct and Save
Hotel deals
Contact Info
Name/address in local language
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Reviews (306)Write a Review
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121
62
35
7
11
Show reviews that mention
All reviewsoxygen loungebeautiful hotelhorizon clubpotala palacealtitude restauranthigh altitudepanic buttonfree oxygenevery amenitydinner buffetaltitude sicknessthe rooms were nicestar establishmentenglish skillsnon smokingview roomrestaurant staff
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1 - 5 of 236 reviews
Reviewed 1 week ago via mobile

I get used to stay at Shangri-la Hotel wherever I go because it’s unique service caring about all visitor. Upon arrive at the hotel room, a pot of hot tea with fresh fruit are served, and a box of instant noodles is served when traveler...More

Thank Richard L
Response from communicationsslls, Communications at Shangri-La Hotel, LhasaResponded 2 days ago

Dear Guest, Thank you for returning to stay with us and for your wonderful review of our hotel. We are happy to know that you had a pleasant stay with us and enjoyed the variety of food service. All of us at Shangri-La Hotel, Lhasa...More

Reviewed 1 week ago

If you wish to see a city that is a little unusual, then visit Lhasa. The mountain ranges that we flew over, were awe inspiring on our way into Lhasa from Xian. Our tour guide Tashi, met us at the airport with our driver to...More

Thank christinesh2016
Response from communicationsslls, Communications at Shangri-La Hotel, LhasaResponded 2 days ago

Dear Guest, Thank you for staying with us. We are glad to learn that you were satisfied with the overall stay in Lhasa. We certainly look forward to being of service to you again on your next trip. Thank you. Best regards, Claudia Lee General...More

Reviewed 5 weeks ago via mobile

I am so glad I stayed in this hotel. As I suffered from altitude sickness, there was a doctor available to check on me and provide the necessary treatment. The hotel also provided a medical certificate and separate medical bill. STAFF - Everyone was very...More

1  Thank wandering_dive_geek
Response from communicationsslls, Communications at Shangri-La Hotel, LhasaResponded 3 weeks ago

Dear wandering_dive_geek, Thank you for choosing to stay with us at Shangri-La Hotel, Lhasa and for the lovely review of your stay experience. We are truly delighted to learn that you had an enjoyable time in our hotel and we certainly look forward to being...More

Reviewed 4 December 2017

Our group stayed here for three nights while touring the area. The main entrance does not face the street but is on the side of the building between a wing with conference halls and restaurants and the wing with the rooms. This gives the hotel...More

1  Thank Cards-Preds-Fan
Response from communicationsslls, Communications at Shangri-La Hotel, LhasaResponded 3 weeks ago

Dear Cards-Preds-Fan, Thank you for choosing to stay at Shangri-La Hotel, Lhasa and for this fabulous review of our hotel. I am glad to learn that you had an excellent stay experience with us and we certainly look forward to welcoming you back for more...More

Reviewed 1 December 2017

Stayed here 3 nights to visit Lhasa. This hotel has view of the Patola Palace and is very close to it. The staff was very helpful since a few people had altitude sickness. There is a doctor on site and an oxygen lounge. There are...More

1  Thank vesperado
Response from communicationsslls, Communicatons at Shangri-La Hotel, LhasaResponded 3 weeks ago

Dear Guest, Thank you for choosing to stay with Shangri-La Hotel, Lhasa and for taking the time to write this lovely review. We are happy to note that our staff and oxygen lounge met your expectations. We certainly look forward to welcoming you back to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Heated pool
Details
Price range
US$88 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Lhasa
#4 Best Value Hotel in Lhasa
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$88 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Lhasa
#4 Best Value Hotel in Lhasa
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (165)
Room & Suite (37)
Dining (7)
Pool & Beach (1)
Hotel & Grounds (126)
Bathroom (13)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Purplerainy09
8 August 2016|
AnswerShow all 8 answers
Response from John P | Reviewed this property |
Sorry it was included in the room rate.
1
Vote
thedoll1
18 July 2016|
AnswerShow all 7 answers
Response from Katie E | Reviewed this property |
We had a private tour so I really can't answer. However there were taxis available in from of the hotel. It was about an hour's walk I would think. Take a cab but negotiate the price and remember to take a card from the... More
1
Vote
vtango1
5 August 2015|
Answer
Response from Katie E | Reviewed this property |
Yes. We had 2 queen size beds in our room.
0
Votes
Room Tips
"Try to get a room with a view of the Potala Palace"
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"As close to the elevator as possible."
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"Because of the high altitude ask for a room as close to the elevator as possible."
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"Landmark rooms that give you Horizon Club inclusions good value and well worth the money"
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