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Shangri-La Hotel, Lhasa

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Traveller (195)
Room & Suite (58)
Dining (10)
Ratings and reviews
#2 of 379 Hotels in Lhasa
Certificate of Excellence
  • Excellent58%
  • Very good25%
  • Average11%
  • Poor2%
  • Terrible4%
Travellers talk about
“oxygen lounge”(56 reviews)
“beautiful hotel”(26 reviews)
“horizon club”(8 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
4 Star Hotel
Conveniently located within walking distance to Potala Palace and Norbulingka Palace. Shangri-La Hotel, Lhasa has 289 contemporary guestrooms and 10 long stay apartments. Some of which offer views of the Potala Palace, start from 43 square meters and are equipped with complimentary...
Offers from Shangri-La Hotel, Lhasa
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View all hotel information
Location and contact
19 Norbulingka Road, Lhasa 850000, China
Name/address in local language
Hotel website
4.9 km to Lhasa Airport
17 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (341)
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261 results
Traveller rating
137
70
36
7
11
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Time of year
LanguageEnglish
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137
70
36
7
11
Show reviews that mention
All reviewsoxygen loungebeautiful hotelhorizon clubpotala palacehigh altitudethe executive loungefive star hotelfree oxygenevery amenityopen hoursaltitude sicknessexcellent facilitiesmountain viewdinner buffetrestaurant staffenglish languagenon smoking
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1 - 5 of 261 reviews
Reviewed 5 days ago

Truly a five star hotel! The second best hotel in Lhasa, after the St Regis! Beautiful hotel with spacious room. Classy with Tibetan themes around the place. Fantastic breakfast in the morning. A good spa and gym. If the altittude is starting to give you...More

Thank 399antoinek
Reviewed 6 days ago via mobile

This hotel is highly recommended for a number of reasons. I have stayed at numerous Shangri-La Hotels and this is of the same 5 star quality. The decor of the lobby and halls is just beautiful beyond belief. The same goes for the bathroom which...More

Thank PatrickLongBeach
Reviewed 2 weeks ago

A very elegant hotel in "monumental Tibetan" style, with large comfortable rooms. Some have a mountain view, but not all. On-site medical facilities are available. One of our party was ill with altitude sickness and was treated during the night with a drip and medication...More

Thank Angela R
Response from communicationsslls, Manager at Shangri-La Hotel, LhasaResponded 2 weeks ago

Dear Valued Guest, Warm greetings from Shangri-La Hotel, Lhasa! Thank you for providing survey feedback on your recent stay. I was very glad to read that we were able to deliver to your satisfaction and our colleagues were providing you with a memorable experience. We...More

Reviewed 4 weeks ago via mobile

We had a fantastic stay at this property. The staff went out of their way to be helpful! The rooms at this property were not as extravagant as some Shangri-La properties, but still lovely. The hotel has an oxygen lounge, which was key for some...More

Thank 19SandyD19
Response from communicationsslls, Manager at Shangri-La Hotel, LhasaResponded 3 weeks ago

Dear Valued Guest, Warm greetings from Shangri-La Lhasa! Thank you for providing the survey feedback on your recent stay. I was very delighted to read that our team was able to deliver to your expectations.You have been so generous in extending such nice words on...More

Reviewed 4 weeks ago

We had a great room with a view of Potala Palace it seemed surreal to wake up to this amazing view! Good location with a few shops close by. The language barrier was difficult but as a previous reviewer mentioned the girls in the executive...More

Thank Lifa T
Response from communicationsslls, Manager at Shangri-La Hotel, LhasaResponded 4 weeks ago

Dear Valued Guest, Warm greetings from Shangri-La Lhasa! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we were very delighted to read that our team was able to deliver to your expectations! You have been...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Heated pool
Details
Price range
US$118 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Lhasa
#2 Spa Hotel in Lhasa
#16 Best Value Hotel in Lhasa
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$118 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Lhasa
#2 Spa Hotel in Lhasa
#16 Best Value Hotel in Lhasa
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (195)
Room & Suite (58)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Purplerainy09
8 August 2016|
AnswerShow all 8 answers
Response from John P | Reviewed this property |
Sorry it was included in the room rate.
1
Vote
thedoll1
18 July 2016|
AnswerShow all 7 answers
Response from Katie E | Reviewed this property |
We had a private tour so I really can't answer. However there were taxis available in from of the hotel. It was about an hour's walk I would think. Take a cab but negotiate the price and remember to take a card from the... More
1
Vote
vtango1
5 August 2015|
Answer
Response from Katie E | Reviewed this property |
Yes. We had 2 queen size beds in our room.
0
Votes
Room Tips
"Long corridors, so you might want one nearer to the lifts."
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"A view of Potala Palace is a great treat!"
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"Be sure to get view of the palace, higher the better"
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"the nearest room is the best"
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