The Pottinger Hong Kong
656 reviews
#42 of 797 Hotels in Hong Kong
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No.74 Queen's Road Central Central, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Regular temperature checks for staff
Updated 28/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 28/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#42 of 798 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
The Pottinger Hong Kong, winner of Asia's Best City Boutique Hotel Award 2014, is conveniently situated on the city's first historic cobbled street in Central, within walking distance of Central MTR Station, Airport Express and Lan Kwai Fong. The central business district location offers direct access to commerce, shopping and dining options. The hotel offers 68 exquisite guestrooms, including 'Pottinger Suite' and 6 cosy suites named after the streets in the neighbourhood. Rooms range from 23 to 68 square metres and provide free WIFI, home entertainment, Nespresso Coffee Machine and more. Guests enjoy East-meets-West hospitality in a vibrant neighbourhood that embraces the sheer charm of old Hong Kong with a modern luxury twist. The Pottinger Hong Kong is where modernity meets heritage. Completing the experience is to pamper yourself with visually-stunning cocktails at The Envoy, up French-Japanese specialties at Ta Vie, artisanal gelato and chocolates at Venchi, or classic Italian cuisine in the freshest ingredients at Gradini Ristorante E Bar Italiano. (Hotel Main Entrance: 21 Stanley Street, Central)
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Taxi service
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Minibar
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Boutique
Languages Spoken
English, Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
843Restaurantswithin 0.5 km
96Attractionswithin 0.5 km
Contact
No.74 Queen's Road Central Central, Hong Kong China
Name/address in local language
Getting there
Hong KongMass Transit Railway (MTR)5 min
CentralMass Transit Railway (MTR)6 min
656Reviews17Q+A86Room tips
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Popular mentions
I booked this lovely hotel to celebrate my girlfriend birthday. It was an amazing experience. Staff hospitality is at the highest level! especially for the staff "Andrew Price". Thanks for the upgraded upon arrival. Nice food, Nice service, Nice location. I recommend this hotel to everyone! However, the TV channel disconnected sometimes, now 2021, is time to consider upgrading to the smart TV.
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Date of stay: February 2021
Value
Cleanliness
Service
Helpful
Response from The Pottinger , Other at The Pottinger Hong Kong
Responded 1 week ago
Dear Steven0619, Thank you for your fantastic review and for sharing your impressions of the hotel! I will definitely share your compliments with my team as it is the best motivation for us to do even better in the future. Meanwhile, thank you for your constructive feedback regarding the TV channel connection, we will discuss with concerned departments for future improvement. Thank you once again for your feedback and we look forward to welcoming you back in the near future. The Pottinger Hong Kong
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The “33 hours” is very good idea. The early checkin time at 0900 Am.And the late check out time at 1800pm. But The room’s bathroom shower is broken. If have a Bluetooth speaker for use in room will be better.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from The Pottinger , Other at The Pottinger Hong Kong
Responded 2 weeks ago
Dear blackcaterry1116, Thank you for sharing your comments about your recent stay at The Pottinger Hong Kong. I am glad to hear that you enjoy your stay with us. We have taken note of the issue about the bathroom shower and will follow up closely with regular maintenance. We look forward to welcoming you back to our hotel and thanks again for sharing your staying experience. Best Regards, The Pottinger Hong Kong
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-I would recommend this hotel as long as you don't dine in there. -They have nice design, nice bar, nice room. (Except, there is no plug near the TV, so you can't use plug in your own device) -Dinner (In-Room), and breakfast semi-buffet were both poor, really poor,
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from The Pottinger , Other at The Pottinger Hong Kong
Responded 2 weeks ago
Dear tommy_chm, Thanks for sharing your experience following your recent stay at The Pottinger Hong Kong, please accept my sincere apologies as we did not live up to your expectation in regards to the food quality. Please be assured that I have taken note of your feedback for future improvement and I sincerely hope that you will give us another opportunity to serve you better for your next visit. Best Regards, The Pottinger Hong Kong
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Real 5 star service and room decoration. Everything was wonderful! Food in Italian restaurant was delicious. Strongly recommend to everybody. ps: price is a bit expensive. Hopefully there are different staycation packages available in the future.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from The Pottinger , Other at The Pottinger Hong Kong
Responded 2 weeks ago
Dear kevinkwokarmo, Thank you for your great rating. It is great to hear that you had a lovely stay with us. We hope you plan on staying with us again soon! Best Regards, The Pottinger Hong Kong
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Good hotel and comfortable, staff are polite and helpful. They can increase efficiency for check in. Food not good. Location good but need more signage to guide. Curtain not well clean. TV remote not work properly. Sound bar quality poor.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from The Pottinger , Other at The Pottinger Hong Kong
Responded 2 weeks ago
Dear infrastructure8899, Thank you for sharing your thoughts about your recent stay with us. We will take your suggestions into consideration when implementing future changes for improvement. Your thoughts and support are appreciated and we look forward to welcoming you next time. Best Regards, The Pottinger Hong Kong
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PRICE RANGE
US$155 - US$412 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
68
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Claim Your Listing Frequently Asked Questions about The Pottinger Hong Kong
Which popular attractions are close to The Pottinger Hong Kong?
Nearby attractions include Bee's Diamonds (0.4 km), Tai Kwun (0.2 km), and Hong Kong Pub Crawl (0.2 km).
What are some of the property amenities at The Pottinger Hong Kong?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Pottinger Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Pottinger Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Pottinger Hong Kong?
Conveniently located restaurants include Chullschick, Mandarin Grill + Bar at Mandarin Oriental, Hong Kong, and Burger Joys - Central.
Does The Pottinger Hong Kong have an airport shuttle?
Yes, The Pottinger Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Pottinger Hong Kong located near the city centre?
Yes, it is 0.3 km away from the centre of Hong Kong.
Are any cleaning services offered at The Pottinger Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Pottinger Hong Kong?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to The Pottinger Hong Kong?
Many travellers enjoy visiting Tai Kwun (0.2 km), Sik Sik Yuen Wong Tai Sin Temple (7.7 km), and PMQ (0.4 km).
Is The Pottinger Hong Kong accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.