Good location, good service attitude, convenient location for shopping and transportation..😍 its a good place,when u feel the pressure n stress of our everyday task we need some breathing space n we had that at Novotel Citygate you can sleep all u want to or you can do some activities they had a good place to relax n the staff are all polite and nice.ifyou want a nearby place to relax and unwind,Novotel Citygate is the place to be. will surely come back again..
we came back from a trip and our flight was at midnight so I booked a day room at the Novotel which I can recommend. Location is perfect, inside a mall very close to the airport ( they deliver a free shuttle service ) amazingly good breakfast and also close to some site seeing. Room was clean big and very quiet. The subway is also leaving from the mall so this hotel has it all.
Had a wonderful family staycation! Clean and comfy rooms. Amenities were great! I would like to say thank you for making this experience a smooth one for my family. I appreciate the great service effort that has extended to me. I would no doubt to plan another stay soon! Please extend my heart felt thanks to the staffs that should be commended for their great work and service attitude.
Rooms were not as new as the other hotels however it is convient location to be away from the City at some time. Tung Chung MTR Station close by, Citygate outlets are around the corner. The hotel has restaurants and cafe that can cater your dining experience.
This is my worst experience. Different staff gave different information and they denied what they confirmed with affronted attitudes. I will not choose any Novotel hotels and renew the Accor Plus membership again in the future.
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