I had a wonderful stay here, the room was clean, very comfy and the staff was amazing. Special thanks to Matthew Yuen, who demonstrated excellent customer service and made me feel warmly welcomed upon my arrival. I'll definitely recommend this hotel to my friends.
I stayed in fleming hotel during my birthday this year and had a happy staycation with my boyfriend. Really appreciate their service and staffs are too helpful. Already recommend my friends to go and I will come again soon.
1. I clicked the wrong button and made a wrong booking before I reached the hotel. When I asked for help to reception, they helped me to fix the problem finally. I no need to pay extra money for wrong date booking 2. I called up to reception and asked for a bucket of ice. The staff can say my surname politely and my bucket of ice reached my room efficiently. They are really helpful.
Thank the Guest service team who helped for my wonderful and made a memory stay with my girlfriend now my fiancé. They were really helpful and nice for all of my special requests and arrangement. The location was convenient but no more options for restaurants and facilities. It will be a consideration if you would like for a staycation but closed with MTR and walk around 5 minutes. The property style is related with ferry, cruise and old Hong Kong which was nicely and awesome. Lovely for photo shooting!
Super awesome birthday celebration with my girlfriend at the Fleming. We booked the staycation package via online in the hotel and offer, the medium room size is reasonable, the decoration was wooden and contemporary. All staff were so helpful and friendly, especially want to say thank you with their guest experience team Matthew Yuen as he took care of my stay and prepared surprises to my girlfriend and helped me arranging the booking. We are highly recommended here as good location and excellent services. We will come back again!