We had a momentous Birthday celebration staycation at The Fleming! The staffs are extremely friendly and super helpful, especially the Guest Experience Team for their remarkable 5-star service, not to mention that they have sent a hand-written Birthday card to my partner which has sparkled her up with great smile on her face. Apart from extraordinary service, the hotel is decorated with a mixture of Classic Hong Kong and Star Ferry theme, which let people to felt truly being in Hong Kong instead of just staying in a hotel. Randomly take snaps in the room can form a great and stylish picture. The whole experience is phenomenal and I’ll definitely recommend your hotel to my friends. Hope to visit again soon!
Nice stay and everything in house are perfect Improvement can be breakfast and check in process, but given considering the price ( becoz this hotel is not brand like Hilton, Marriott, IHG etc ) , I am happy with the stay.
Front Desk staff (1/F Reception) Front desk staff (Tom) is nice and professional. He provided us with a seamless check in process, from greeting us to giving us the key, it only took us five minutes in total. And I appreciated the process is short yet precise like he skipped some unnecessary steps, especially when he took a copy of our id card then he could insert the relevant information afterward and avoided keeping the guests waiting on the spot. He not only introduced essential information (i.e. the breakfast inclusion, wifi password) unambiguously but also handled our questions patiently and politely while giving human touch to us at the same time by addressing us with our last name and maintaining a certain level of eye contact. But one point I have to say is that I…
The Fleming is literally elevated the standard of Hong Kong’s boutique hotel. We stayed in The Fleming twice within a month, which is quite crazy. The reason drove us to revisit so soon is their excellent SERVICE. Frankly, I didn’t expect such good service in a boutique hotel. All staff there are friendly and cheerful, especially Mr. Matthew Yuen. the Assistant Manager of Guest Service. My first stay was for celebrating anniversary, Matthew prepared a gift and hand-written letter, though we never meet him on that stay. And on the second stay, Matthew even backed to work earlier just to greet us. He gave his biggest help on everything to ensure our stay is joyful. The service he provided is unlike the standard service from branded hotel, but truly from his heart. It’s so nice to…
I enjoyed my stay in July 2022 at The Fleming hotel in Hong Kang because of its very convenient location (only a few minutes walking from Wan Chai MTR station), helpful and professional staff, stylish, clean and quite room. I highly recommend it.
We had spent our 10th anniversary at this comfortble hotel in Hong Kong. No jokes! The services and the presentations are over our expectations. I would definitely recommend The Fleming to our friends, family and even colleagues!
Staff were polite, friendly and helpful. They handled various requests efficiently. The room was spacious and comfortable. However the view of the room wasn’t perfect. But still a delightful experience under typhoon signal no. 8.
This Year 14TH years Dating Anniversary🎊 we choose the fleming hotel one night staycation. Since need be safe and need take care family. So Enjoy our little Celebration🐻❤️🐰The hotel amazing with Ferry Theme, clean, the staffd are very nice and with smile, the room love it! And the restaurant of osteria Marzia the dishes are very delicious with seafoods and we had try the breakfast. We will come back again!
The staff was very nice, and we had a room with great view. The location of the hotel is very convenient. The MTR station is just down the road. Also, it has a very good interior design. Most improtantly, the bed is one of the best I have tried in HK hotels.
The Fleming is so stylish and the nautical feel is very cool! Amazing stay for those who like a space with aesthetically pleasing details. The staff is very welcome and the food at Osteria Marzia is a must.
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