I stayed at The Fleming for a month whilst I was waiting for a flight out of HK. I couldn’t have chosen a better place to stay! The hotel is small but perfectly formed and feels intimate as a result. The theme is nautical and there are some lovely features in the room on the theme that make it very different to the bog standard hotel room. However the best part is by some way the staff members who are genuine warm and friendly as well as being very well trained in customer service. Nothing is too much trouble and I felt immensely well taken care of there. If they are there when you visit look out for Vicky, Coey and Natalie who go beyond the call of duty To make your stay special (plus others who I didn’t get the names of). I wouldn’t hesitate to return and it will be my “go to”…
Could not say enough good things about the staff there, every brief meeting was warm and thoughtful which is not usually the case for boutique hotels in my experience. The room was extremely spacious for HK standards (even for the basic room) and kept to the bare essentials while maintaining a sense of luxury. The star ferry inspired design was also lovely.
What a fantastic boutique hotel! From start to finish it was a delightful experience. Vicky the guest relations manager warmly welcomed us to our room(large) and gave us all the bells and whistles. The nautical theme was appreciated throughout the entire hotel. Location has you smackdab in the middle of wan chai close to all the action. Upon checkout we received a lovely little gift yet again from Vicky which was a room spray so that we could relive the wondrous moments we had at our stay. Can't recommend enough!
It was my first time to spend a night there with my girlfriend. I can say there was no disappointment at all. They definitely showed me what excellent service should be, especially Joe and Coey. Courteous, friendly and professional. The check-in with Joe and Coey was smooth and without a delay. The room I stayed was also in great quality with decent decoration and nice view. Even though it faces to the street, I couldn’t hear any sound of cars passing by at night. The room was so clean and had everything I needed. The location was also convenience where it’s close to metro. I highly recommend The Flaming and for sure I will stay there again. Great job!
This is a pleasant stay for celebrating the anniversary with my girlfriend. Pammy from Reservation demonstrated her hospitality and patience during handling my enquiry and request prior arrival and managed to share our preference to other team member. Coey from Guest Experience gave us a surprise by setting up a welcome letter and dessert before we getting into this lovely room. This is a modern hotel with chic design with a professional team on delivering service excellence. We will come back for sure to discover more in other room type and area in the hotel. One of the hotel you should visit for your trip to Hong Kong if you enjoyed sharing nice photo via IG.