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Hong Kong Disneyland Hotel

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Traveller (2573)
Room & Suite (617)
Dining (207)
Overview
  • Excellent59%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“kingdom club”(180 reviews)
“enchanted garden”(166 reviews)
“disney characters”(255 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,259)
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1,553 results
Traveller rating
866
468
156
39
24
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Time of year
LanguageEnglish
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866
468
156
39
24
Show reviews that mention
All reviewskingdom clubenchanted gardendisney characterscharacter breakfastmickey mousecrystal lotusmagical staywalt's cafebedtime storypark ticketsstory tellingbibbidi bobbidi boutiquehappiest place on earthdisney shopindoor poola sea view roomshuttle bus
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1 - 5 of 1,553 reviews
Reviewed yesterday via mobile

We have spent many family holidays at HK Disneyland hotel over the years. Always makes you smile when you walk through the entrance. Rooms are comfortable. Obviously convenient to HK Disneyland. Fun pool with water slide - good for a mid-day break from the heat...More

Thank Wayne P
Response from GSM_DLH, Front Desk Guest Service Manager at Hong Kong Disneyland HotelResponded today

Dear Wayne P, We appreciate your kind feedback about your stay with us, and we are so glad to hear you enjoyed your time here at Hong Kong Disneyland. We look forward to welcoming you again for another memorable stay! Have A Magical Day! Kay...More

Reviewed 4 days ago via mobile

This hotel is my favorite hotel so far..❤️ Love the smell, the victorian design, the cinderella chandelier, the enchanting ambiance, the relaxing view, the cool maze and many more. I can stay here for a whole year❤️❤️❤️More

Thank afersantiago
Response from GSM_DLH, Guest Service Manager at Hong Kong Disneyland HotelResponded 3 days ago

Dear afersantiago, We appreciate your kind feedback about your stay in Hong Kong Disneyland hotel, and we are so glad to hear you enjoyed your time here. We hope to welcome you back again soon! Have a Magical day! Best regards, Yen Li Guest Service...More

Reviewed 4 days ago via mobile

Children friendly but everything comes with a cost even a photo. Only if you are in chance to catch one of the characters in the lobby. They give stickers to kids everywhere... everyone is friendly but room Is average. I was expecting more. 1. View...More

Thank SonamKala
Response from GSM_DLH, Guest Service Manager at Hong Kong Disneyland HotelResponded 3 days ago

Dear SonamKala, Thank you for sharing your thoughts about your recent stay.We appreciate your feedback and suggestions which indeed gave us some insights for our review. We hope we would have a chance to serve you again. Thank you and wish you a Magical day!...More

Reviewed 1 week ago

Spend one day however it seems Disney likes you to spend at least 2 nights, e.g. to visit the night parade in the park at 8pm doesn’t work on a one day stay. The enchanted garden dinner is pretty good but arrive early. The Disney...More

Thank Aussier0n
Response from GSM_DLH, Guest Service Manager at Hong Kong Disneyland HotelResponded 6 days ago

Dear Aussier0n, Thank you for sharing your thoughts about your stay. We are regret that your experience fell short of your expectation. Do rest assured that your feedback will be shared with the leaders of respective teams for review. If you wish to discuss further,...More

Reviewed 1 week ago via mobile

We booked the hotel for 3 night and it was my and my daughter on this holiday. Arriving at the hotel was very smooth and the staff took the time and efforts to explain everything and provided us some flyers for more information. The room...More

Thank Hafidh A
Response from GSM_DLH, Guest Service Manager at Hong Kong Disneyland HotelResponded 1 week ago

Dear Mr. Al Hadhrami, Greetings from Hong Kong Disneyland Hotel! Thank you for your comprehensive review. We are glad to learn that your little princess and you had such a wonderful time at Hong Kong Disneyland Resort, and you both enjoyed every aspect of our...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$275 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Hong Kong
#42 Luxury Hotel in Hong Kong
#51 Romantic Hotel in Hong Kong
#98 Business Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$275 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Hong Kong
#42 Luxury Hotel in Hong Kong
#51 Romantic Hotel in Hong Kong
#98 Business Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2573)
Room & Suite (617)
Dining (207)
Pool & Beach (59)
Family and Play Areas (65)
Amenities (60)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
AngelDisney
18 July 2018|
AnswerShow all 3 answers
Response from TMBom | Reviewed this property |
It is fine to arrive 15min before the show time. That is good enough but the main thing is that you need to reach the hotel early. If you are taking the passes as a package of the hotel then The show tickets are given when... More
0
Votes
lourdeso337
16 June 2018|
AnswerShow all 4 answers
Response from DisneyDuckLover | Reviewed this property |
Hey, if you’re staying in an official disney onsite hotel, you can book it with them 60 days in advance by contacting the concierge. If you’re not on site you have to book it 30 days before by calling up their dining line... More
1
Vote
aislinnAdelaide
13 April 2018|
AnswerShow all 2 answers
Response from Clint T | Reviewed this property |
You would need to book a room from the previous day to be able to check in
0
Votes
Room Tips
"A seaview room is highly recommended."
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"All rooms looked very good."
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"Worth paying a little extra for “Deluxe” rooms to get off the ground floor (privacy and damp/humid)"
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"All rooms are good. Rooms facing the theme park allow you to enjoy the firework show from the hotel room if..."
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