Hong Kong Disneyland Hotel
Disneyland, Lantau Island, Hong Kong China
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US$368
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#74 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Escape to a lavish Victorian palace nestled along the shores of the South China Sea. Savor exquisite dining from around the globe, lounge the day away with a cocktail poolside or explore a garden maze in the shape of Mickey Mouse. Boasting stately accommodations with modern amenities plus live music in the grand 6-story lobby , this architectural marvel combines the splendor of a vintage seaside resort with the magic of Disney. Official Website Exclusive! Book your hotel stay online to receive exclusive privileges-room upgrade and complimentary drink.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Entertainment staff
Babysitting
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Bottled water
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Park View
Languages Spoken
English, Chinese
Location
61Somewhat walkable
Grade: 61 out of 100
11Restaurantswithin 1 km
1Attractionwithin 1 km
Disneyland, Lantau Island, Hong Kong China
Name/address in local language
Getting there
Disneyland ResortMass Transit Railway (MTR)11 min
Car HireSee all Hong Kong car hire
2878Reviews94Q+A100Room tips
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We stayed in Disneyland hotel for two days. Although there were another two new hotel in the resort, we still chose this traditional one cos we believe it was the real dream place. We expected the room would be old style but when we found the stuff - a hair band left by the previous guest behind the bathroom door, we were not happy. The room view was nice facing to the ocean. All the staff in the hotel was nice and friendly except the housekeeping. The room could not be properly cleaned with a lot of dust and the hair band left by the previous guest. On the check out day, it was not check out time yet and we were trying to move out our luggage, the housekeeping lady knocked at the door and tried to ask us to check out. Such unprofessional. Additionally, we must highlight that the food in the hotel was fabulous. No matter the breakfast or the brunch. I tried the dinner buffet here before, never let you down. We may try another two hotels in the resort next time, but honestly not this hotel any more. Although we love Disneyland and will go Tokyo Disneyland next month, this hotel was indeed old.…
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 3 days ago
Dear 668sis, Thank you for choosing to stay at Hong Kong Disneyland Hotel. Your time contributed to write a candid review of your staying experience is appreciated. We are glad to know that you loved our room and its environment had provided you and your family a nice experience. Your cheers about our teams' service excellence together with the impressive dining experience are truly thankful as it had uplifted our team spirit to provide wonderful services for each of guest. Thank you for bringing our attention to the abovementioned Housekeeping issues, We terribly apologize for any dissatisfaction and inconvenience you experienced. Your comments had been promptly and seriously addressed with the teams for a proper review and follow-up. We treasure all our guests' comments and truly appreciate your valuable input, as certainly they can assist us to rectify any service shortfall to perfect our service standard and enhance guest experience. Once again, we sincerely apologize for the inconvenience caused. We hope to welcome you again in a near future for providing another delightful Disney experience to you and your family! With warm regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent stay, top hotel an service and Kingdom Club is so good. We arrived at 7pm, catching the end of the full service lounge, many goodies and alcohol drinks to be had. Shortly after Mickey Mouse in his pajamas made and appearance. Our five year old daughter was over the moon and having a cuddle and picture taken. Good breakfast spread in the morning before heading to Disneyland, shuttle bus door to door service. Did two full days in the park, able to leave late afternoon, have a swim, use club lounge for dinner and drinks then return to park for 8pm fireworks. All three of us had a great time.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: As good as it gets
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 1 week ago
Dear Aussie TravelCouple, Thank you for your recent stay at Hong Kong Disneyland Hotel and contributed your valuable time to share a positive review about your staying experience. Thank you for your 5-star rating to tell us of your wonderful time experienced both in the park and at the hotel. We are truly grateful to hear of your enjoyment provided by the facilities and activities at the Kingdom Club. Your marvelous Disney experience will definitely be shared with our teams that certainly offers an added value to their team spirit. We look forward to welcoming your revisit hopefully in a near future - it will be all our pleasure to seeing you again. With warm regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband Boojie booked 1N1D August 18-19, 2023 - Surprised our daughter on her 10th Birthday, we checked in around 3PM and requested for late check out at 12Noon instead of 11AM. We also added the following thru their website: ♡Hong Kong Disneyland "2-Day Fun" Special Package - we had fun in the resort ♡Happier Celebration Room Decoration with Cake- nice decorations and yummy cake ♡Enchanted Garden Restaurant Breakfast Buffet-sumptuous breakfast, we availed the 100 Anniversary Photo Album,we had lovely family pictures with Mickey Mouse and Pluto ♡Bibbidi Bobbidi Boutique - Castle Package (Hotel Offer)--Shey experienced to dress like Princess Belle; we're just dissapointed with the booking with this because we were advised to wait for the email to confirm if they will accommodate us at 4 or 5 pm. So we went back at 5pm and they did not accommodate us because they said that we missed our booking at 4pm. It was the birthday of our daughter, we tried and asked again if they can have us even after 5pm but they didn't instead they rebooked us at 9am the next day. It's sad that it did not go as what we planned on 18th Aug for our daughter's birthday, which we had the cake but she's not dressed as Princess Belle yet on that night. We just enjoyed the outdoor pool on my daughter's birthday. We did not have enough time to explore outside the hotel area. Overall, it's pricey🙈 but all worth it☺️the smile and experience of our daughter and Son were so precious and priceless.…
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 1 week ago
Dear Lhai16, Thank you for choosing Hong Kong Disneyland Hotel to celebrate your daughter's birthday. We appreciate your time contributed to share your staying experience at our hotel. Acknowledging your 5-star rating, we are beyond glad to know that you and you family had experienced wonderful time with your planned activities during your stay with us. It is truly rewarding to hear your fun time enjoying in the park, loving our celebration deco and taking photos with your beloved Disney Character. Your kind note will definitely be shared with the teams for their efforts contributed had put smile and wonderful experience to your daughter and son, which will bring in encouragement and motivation to the teams! We look forward to welcoming you again in a near future. It will be such a pleasure to see you again! With warm regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elegant and timeless in design, but still keeps up with modern amenities! Everyone is always happy to assist, and every guest feels welcomed. The smell of the lobby is jusg amazing! Will definitely come back with my family again!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 3 weeks ago
Dear audreyc564, Thank you for your recent stay at Hong Kong Disneyland Hotel. Your time contributed to write a benevolent note about your staying experience is appreciated. Your 5-star rating is truly motivated to our teams. We are beyond glad to hear your cheers for your delightful stay at our property enjoying the hotel environment and amenities as well as our Cast Members' service excellence. Your note is one of the important highlights during the week we received, which will definitely be shared with our Cast Members. We look forward to welcoming you and your family again hopefully in a not too distant future. It will be such a pleasure to seeing you again. With warm regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Our family and friends trip in Disney, overall are good and great experiences. Chinese restaurants food may need to improve more, dinner at Walts restaurant was good when we celebrated my son birthday. Although there was a small incident happened during our stay but the staff handled it well especially Joe and Ada from front desk.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 4 weeks ago
Dear janethO1422OQ, Thank you for choosing Hong Kong Disneyland Hotel to celebrate your son's birthday. Your time contributed to write a review of your stay with us is appreciated. We are glad to know that you and your family had an overall enjoyment during the celebration stay. Guest experience is our priority to ensure each of our guest can enjoy an excellent stay at our hotel. Your commendation for Joe and Ada will definitely be shared with them and the teams for their efforts contributed for your pleasant stay. Your comment about food of our Chinese restaurant is appreciated. We treasure all our guests' opinions which indeed, can assist us in perfect our service standard and enhance guest experience. Thanks again for your note. We look forward to welcoming you and your family again for another wonderful Disney experience, hope to see you soon! With warm regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our second time in this year !!! We was here on last April 2023. And within 4 months, we cannot resist to be back here again ! Our kid (4 years old) loved this place very much. This time we stayed at a Cinderella suite. At the hotel, our kid also joined activities like Tai Chi with Disney Master, Mickey’s Sports Day, and Ariel’s Royal Poolside Court. These activities are good for a family who like to stay inside the hotel and do not want to go out. We spent 1 day at the Park, and the other day stayed and played inside the hotel because of the rain. But it was worth it !!! We also got to meet several Disney characters at the hotels like Mickey, Minnie, Pluto, Donald, Goofy. All staff at the 7th Floor were very nice. We would like to special thank to Bonnie who was kindly care us, particular trying to arrange food for our kid who has a food allergy. Thank you very much !…
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 20 Aug 2023
Dear P3211QWsuec, Firstly, thank you for your continuous support for Hong Kong Disneyland with repeating visit. We were glad to welcome you in your recent stay and appreciate your valuable time contributed to write a review of your stay with us. Your 5-star rating is amazing! We are thrilled to know that you and your family enjoyed above and beyond in our themed suite, and experienced wonderful time with fun in our various activities and Disney Character meet and greet! Our teams are motivated by your positive comments of your impressive experiences in our Kingdom Club. Your nice note will definitely be shared with Bonnie and the teams for their professionalism offered for you. Your encouragement is truly appreciated. Hopefully we will welcome you again in a not too distant future. It will be such pleasure to welcome you and your family again. With Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Limited food and beverage menu and odd opening times. Menus don't cater well for western guests and the food is so expensive that you have high expectations but it really falls short. The Kingdom lounge is also pretty poor value for money; the rooms themselves are identical. All in all overpriced and no longer magical. Hotel also needs renovating in certain areas and seems to have been neglected during the covid years.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 6 Aug 2023
Dear Dkeurope2020, Thank you for your recent stay at our hotel and contributed your valuable time to write a review of your stay with us. We appreciate your feedback provided and bring our attention to the mentioned issues. All our guest comments and opinions are of utmost importance to us, and we regret to know that you felt short of your expectation on this occasion. Please rest assured that we take your input seriously and will proceed a proper review with the relevant teams. Once again, we sincerely apologize for the inconvenience caused, and look forward to seeing you and your family again, . Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In terms of proximity to Disneyland Park, the hotel is one of the good choices. It's also the closest thing to living the Disney world fantasy. 1. Friendly hotel staff from check-in to housekeeping, including the restaurant, playroom, and gift shop. 2. Placing the happy birthday card inside the room was a thoughtful gesture that made my daughter feel special. 3. The attentiveness of the guest service staff in transferring us to another room due to a problem with our bathroom sink to ensure we had no inconvenience during our stay was greatly appreciated. 4. A variety of adventures to participate in. The hotel is a bit pricey though. I also find F&B to have limited choices both for dine-in and room service. Perhaps more signs / directions to the playroom would be considered, as we got lost trying to find it. In addition to the inspect sprays available, maybe guests should be notified or advised to wear appropriate clothing when engaging in outdoor activities as additional protection against insect bites. Overall, my family and I had had good time!…
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: 1. Plan ahead as there are tons of activities to enjoy with - both in the hotel and at the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 6 Aug 2023
Dear jayspm,924, Thank you for choosing to stay at Hong Kong Disneyland Hotel at your HKDL visit. We appreciate your valuable time to write a review of your staying experience. Our teams are truly motivated by your nice note to acknowledge your thorough enjoyment at our hotel, experiencing the comfortable and clean room with birthday amenities, as well as our Cast Members' thoughtful and helpful services. Guest experience is our priority to provide an impressive Disney experience to each of our honorable guest. Your compliments are some of the important ones we received during the week and will definitely be shared with the teams. Thank you. Your concerns about the lacking variety of F&B, additional signage and bug bites at outdoor are all noted. Please rest assured that sharing with the relevant teams will be proceeded earnestly. We appreciate your opinions that indeed, can perfect our service standard and enhance our guest experiences. Thank you! Thanks again for your note. We look forward to welcoming your re-visit soon! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are comfortable and spotlessly clean. All of the staff we dealt with were friendly and helpful. The hotel is very oddly set up. We arrived back at the hotel on the resort bus with dozens of other guests from Disneyland around 10pm after the fireworks to find everything closed. There are no restaurants open. The sole tiny bar is closed and you cannot even order a coffee in the lobby. It took 20 minutes to get through to room service on the phone, presumably because everyone else was hungry, thirsty and desperate to order after a full day in the sun at Disney. The pool is lovely but the pool bar is only open from 2-6pm. You cannot sit by the pool and have drinks or lunch as you would expect in a five star hotel. The only option is to buy cans of Coca Cola or beer from the gift shop in the lobby and carry them down. This hotel is not cheap. You are paying prices comparable with The Mandarin Oriental or The Rosewood and the service, especially with catering is very sadly lacking.…
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Take food and drinks with you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 6 Aug 2023
Dear Valleyone, Thank you for your recent stay at Hong Kong Disneyland Hotel. We appreciate your time contributed to write a review of your stay with us. It is rewarding to hear that you and your family had enjoyed a comfortable accommodation at our property and experienced our Cast Members service excellence. Your nice words definitely have become an added value to our team spirit. Thank you! Thank you for bringing our attention to your concern about the restaurants’ operating hours, which regrettably had caused you some inconveniences. Please rest assured that your comments have been taken onboard and will be shared with the relevant team for a proper review. We treasure and appreciate all our guests’ opinions that indeed, can perfect our service standard and enhance the guests experience, much obliged. Again we thank you for your note. We look forward to welcoming you and your family again in a not too distant future. Please take good care! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I come to stay almost every summer (except the Covid years). Yes, it remains a 5 star hotel, with its many facilities and good sized rooms. But, as a 5 star hotel under the Disneyland banner, I can only rate it average this time. The hotel is no longer new. Signs of aging are showing. For over 10 years, or even longer, nothing has been added to improve its attractiveness to the regular customers. For example, Hong Kong is quite hot for nine months of the year. Can something be added ( say, sone more trees) to provide shade at the open air car park? After one hour under the hot sun, the inside of the car is no better than a sauna room!!
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 2 Aug 2023
Dear 51gregoryl, Thank you for your continuously support to Hong Kong Disneyland from the past. We truly appreciate your companionship with our us during the years. Thank you for your revisit recently and shared some candid comments about the environment and facilities of our property. Your above concerns are taken on board. We will definitely proceed an earnest approach with the relevant teams for a proper review. We treasure all our guests opinions which indeed, can perfect our service standard and enhance guest experiences. Thank you! We look forward to welcoming you back sooner. It will be such a pleasure to seeing you and your family again. Have a good day! Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$240 - US$388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
迪士尼乐园酒店, disneyland hong kong, hong kong disneyland hotel
LOCATION
ChinaHong KongIslands District / Discovery Bay / New Territories
NUMBER OF ROOMS
400
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Claim Your ListingHONG KONG DISNEYLAND HOTEL - Updated 2023 Prices & Reviews (China)
Frequently Asked Questions about Hong Kong Disneyland Hotel
Which popular attractions are close to Hong Kong Disneyland Hotel?
Nearby attractions include Hong Kong Disneyland (0.6 km).
What are some of the property amenities at Hong Kong Disneyland Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hong Kong Disneyland Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hong Kong Disneyland Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hong Kong Disneyland Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Hong Kong Disneyland Hotel?
Conveniently located restaurants include Enchanted Garden Restaurant, Chef Mickey, and Crystal Lotus.
Are there opportunities to exercise at Hong Kong Disneyland Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hong Kong Disneyland Hotel have an airport shuttle?
Yes, Hong Kong Disneyland Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hong Kong Disneyland Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hong Kong Disneyland Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hong Kong Disneyland Hotel?
The staff speaks multiple languages, including English and Chinese.