Very nice experience at SOMM ! We had weekend brunch here - very nice wine (please try their champagne !) plus very nice food esp the double chocolate layered chocolate brioche which is only available during weekend brunch at SOMM! Staff are super friendly esp Wendy and Andrew who are very attentive and welcoming ! Would definitely come back 🥰😊
Booked the 'Santa is coming' package in early November and planned to spend the holiday with my family. Shocked and upset in mid December, the hotel announced to be one of the Designated Quarantine Hotels. They called my mobile once on the day of announcement, with an offer of 'standard room package' rate at their sister property, Mandarin Oriental Hotel. I expressed my anger and disappointment about how they ruin my plan and pointed out what they offered was totally different from what I expected at LMO. My case was picked up by Annie Cheung, the Revenue Manager. She listened to my request patiently and quickly work another 'tailor-made' plan with MO. I would like to express my sincere thanks to Annie, who managed my case well and I did had an enjoyable holiday with my family at MO. Thanks again!! And hope next time, I can stay at LMO after the epidemic.....…
I spent two weeks at The Landmark Mandarin Oriental. The room and service was outstanding. The restaurants are of particular note, very innovative and wonderful. I have stayed at hotels around the world and would highly recommend The Landmark. Great location, service and food.
I stayed at LMO with my family on 5 December 2020 (Sat) using the LMO Turns 15 promotion. Throughout our stay, Marine and her team had really helped us to feel like home. The signature bathtub experience was simply pampering and luxurious! They generously offered us a small cake and some wine to celebrate my parents' birthday and printed an instant photo for us! Although there was a small hiccup when I booked the package (I don't know why I did not book at the promotional rate), it was really worth it staying here! If Marine or her team is reading this, I would like to let them know the three LMO teddy bears are enjoying their new lives at my place! ^_^
All the service provided is good from the round trip limousine travel to check in/out! Anson Ip have been so caring and thoughtful that prepared more than we expected for our experience! If you would like to book for a room, L600 will be the minimum option for you to enjoy the extra large bathtub that making you like you are in an onsen!
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