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The Landmark Mandarin Oriental, Hong Kong

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15 Queen's Road Central, Hong Kong China
Lowest prices for your stay
Mandarin Oriental
US$688
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Free cancellation until 10/10/22
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US$592
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Traveller (993)
360
Panoramas (12)
Room & Suite (608)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 802 in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
With a prime location in Central, The Landmark Mandarin Oriental is only minutes away from the city's best-loved shops and restaurants. With a striking contemporary décor, our rooms and suites are among the largest in Hong Kong. Expect a vibrant atmosphere and delicious cuisine in our dining outlets. Our award-winning spa is widely regarded as one of the best in Asia. We offer excellent technology, great service and a discreet environment for business meetings and events.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics
Babysitting
Books, DVDs, music for children
Wifi
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Wine / champagne
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Languages Spoken
English, Chinese, Japanese
1433Reviews9Q+A100Room tips
Traveller rating
  • 1,259
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  • 8
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Popular mentions
Sam wrote a review 18 May
1 contribution
My husband and I stayed here for the seven day quarantine upon our return from the US. Being in quarantine is very difficult but staying at MO made it more enjoyable. The food was great and the staff were very helpful. This is our second time doing a quarantine and will stay here again the next time we travel out of the country.
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Date of stay: May 2022
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Letranger90 wrote a review 6 May
Hong Kong, China314 contributions113 helpful votes
Staying in Hong Kong's most-expensive quarantine hotel, for a detention novice, was a bit like being a passenger on a well-appointed space ship to a brave new world. I've stayed at a few Mandarin Orientals elsewhere in Asia, but as a Hong Kong resident working in Central, I would have had no reason to stay at the Landmark if not for the city's zero-Covid policies. Suffice to say that while I was free to leave at midnight on my 7th day, I stayed the night and left the following morning with their brown bagged breakfast. With numerous Michelin starred restaurants, every meal here was excellent. More importantly, I'll benefit from thoughtful provisions like a stretch band with videos from MO spa instructors long after I've checked out. I'm even more of a fan after this involuntary stay. This would be an excellent rating if the room had a less-claustrophobic view.
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Date of stay: May 2022
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Room Tip: While choice is a luxury for quaranteens, ask about and consider the view of your room here...
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AaronYeo wrote a review Apr 2022
Hong Kong, China81 contributions112 helpful votes
Our 7 day quarantine stay at the LMO was wonderful - not something you’d usually say about an enforced isolation period! Our family of four had two connecting rooms which provided us with ample space to work and relax, and did not feel claustrophobic at all. While the hardware was what you’d expect of a Mandarin Oriental, the service took it to another level. The associates were always patient and obliging - extremely important since we were effectively locked behind closed doors, and accommodated our various requests to make our young kids as comfortable as possible, eg being flexible about the food offerings despite the fixed full board menu. The front desk team led by Severin was on 24 hours a day and never failed to respond to our requests within minutes. Their colleagues on the phone lines were equally efficient - we always got to speak to a cheerful associate whenever we called. Special mention goes to Venus, Wilson and Kelvin who took our various requests in their stride and never failed to deliver on them! While the quarantine package was not the cheapest in the market (to state the obvious!) we thought it was well worth the price tag as it was great to come back to such nice digs after a very stressful airport experience, and even more important that you know you will be well taken care of during your 7 days of “incarceration” … which in the LMO felt like a very well-run and luxurious summer camp! Well done Team LMO!
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Date of stay: April 2022Trip type: Travelled
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animalmom2 wrote a review Apr 2022
Hong Kong, China15 contributions2 helpful votes
I stayed at the Landmark in the L600 Deluxe room for a one week (nee 14 day) quarantine stay. I had previously done a 21 day quarantine in a 3 star hotel, and while acceptable, the difference in the two may somewhat affect this review. However I’ll try to stay factual and state primarily - it is worth the price. I was originally slated for a 14 day stay, the rules changed, and rather than letting that cause me stress the mandarin contacted me, asked me if I was to stay 7 days, and immediately changed the reservation and refunded me the difference. This is a theme I will revisit in this review. The Landmark Mandarin was very proactive in making you feel welcome, anticipating our needs and ensuring a happy stay. They reservation staff was available at all times and responded promptly to emails and whatsapps - you get a dedicated whatsapp channel to ask for things or to me enquiries. It works very well. The check in process was very surprising - you emerge from the dystopian airport jail process and bus ride to the main entrance on Queen’s road - not some dodgy back entrance like in other quarantine hotels. The concierge is there to greet, like any other time you stay at the Mandarin. They are happy to see you. If you have done this before elsewhere you will recognize this as something that is very much appreciated. The room is amazing, fresh fruit, nice bath/shower/toilet area as you would expect. Nothing has been compromised for this stay due it’s quarantine status. There is a ton of water in glass bottles that they reuse - the other hotel created a toxic styrofoam and plastic health hazard to be dumped into the landfill. Everything the Mandarin gives you is biodegradable. If this matters to you, you will be stoked. At the last place I ordered a nutrition kitchen meal plan in addition to the prison food meal plan you are forced to buy and not eat. I warn you, not at the Mandarin. The food is far far better than they had to do. It’s essentially Mandarin restaurant food. We had to tell them to stop sending bread, the portions were too generous. We were eagerly looking forward to meals, rather than hoping other occupants of the previous hotel weren’t being poisoned. Of course you may order off the normal hotel room service menu anytime you want. The staff were perfectly accommodating, if you wanted something it was there in 5 minutes tops (I feel faster than normal Mandarin hotel service, which is excellent) They provide an air filter, there’s plenty of room to set up your exercise gear (we had bikes/taxc/Zwift) and no silly restrictions on using it. The internet was very good. This was a problem at the last place where it was horrific. The manager called to check on us, which was nice. Every attention to detail was paid, to the extent possible in a quarantine hotel. The day before we left they called us to ask when we would be ready to leave and to make arrangements. Just another small touch I appreciated. We were so pleased with this stay I will prioritize Mandarin hotels in the future.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Reserve early
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r0bertsc0tt wrote a review Apr 2022
Hong Kong, China29 contributions124 helpful votes
We’ve stayed previously for a staycation and this time during our 7 night quarantine I just can’t fault it - it honestly felt like we were on an extended staycation. The food was so delicious, always hot, healthy, with the finest ingredients and always on time. The service was second to none with deliveries or requests coming to the room almost immediately. LMO was very generous with complimentary goodies offered - even with an interactive mixology cocktail class we attended. Thank you LMO for making our 7 nights so much easier than expected - I can’t recommend you enough.
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Date of stay: April 2022Trip type: Travelled
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Response from The Landmark Mandarin Oriental Hong Kong, General Manager at The Landmark Mandarin Oriental, Hong Kong
Responded 12 Apr 2022
Dear Robert Thank you for taking your precious time to share such a wonderful review with us. Nothing is more uplifting than knowing that we have made your quarantine stay a delightful one. I'm proud that the team has once again taken the extra step to deliver the very best experience to our guests. Your warm compliments will definitely be shared with the team. We sincerely look forward to welcoming you again at The Landmark Mandarin Oriental. Best regards Jill Goh General Manager The Landmark Mandarin Oriental, Hong Kong
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PRICE RANGE
US$508 - US$748 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the landmark mandarin oriental, hong kong hotel hong kong, mandarin oriental landmark, mandarin oriental hong kong, mandarin hong kong, hong kong mandarin oriental, landmark mandarin oriental
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
113
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Frequently Asked Questions about The Landmark Mandarin Oriental, Hong Kong
Which popular attractions are close to The Landmark Mandarin Oriental, Hong Kong?
Nearby attractions include Bee's Diamonds (0.2 km), Hong Kong Pub Crawl (0.3 km), and Tai Kwun - Centre for Heritage and Arts (0.4 km).
What are some of the property amenities at The Landmark Mandarin Oriental, Hong Kong?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Landmark Mandarin Oriental, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Landmark Mandarin Oriental, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Landmark Mandarin Oriental, Hong Kong?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to The Landmark Mandarin Oriental, Hong Kong?
Conveniently located restaurants include Mandarin Grill + Bar at Mandarin Oriental, Hong Kong, SOMM - The Landmark Mandarin Oriental, and Veda.
Are there opportunities to exercise at The Landmark Mandarin Oriental, Hong Kong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Landmark Mandarin Oriental, Hong Kong have airport transportation?
Yes, The Landmark Mandarin Oriental, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Landmark Mandarin Oriental, Hong Kong located near the city centre?
Yes, it is 0.3 km away from the centre of Hong Kong.
Are any cleaning services offered at The Landmark Mandarin Oriental, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Landmark Mandarin Oriental, Hong Kong offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.