The Landmark Mandarin Oriental, Hong Kong
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US$727
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What is Travellers’ Choice?
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About
#22 of 800 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
With a prime location in Central, The Landmark Mandarin Oriental is only minutes away from the city's best-loved shops and restaurants. With a striking contemporary décor, our rooms and suites are among the largest in Hong Kong. Expect a vibrant atmosphere and delicious cuisine in our dining outlets. Our award-winning spa is widely regarded as one of the best in Asia. We offer excellent technology, great service and a discreet environment for business meetings and events.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics
Babysitting
Books, DVDs, music for children
Wifi
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Wine / champagne
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Languages Spoken
English, Chinese, Japanese
Location
100Great for walkers
Grade: 100 out of 100
817Restaurantswithin 0.5 km
124Attractionswithin 0.5 km
15 Queen's Road Central, Hong Kong China
Name/address in local language
E-mail hotel
Getting there
CentralMass Transit Railway (MTR)2 min
Hong KongMass Transit Railway (MTR)6 min
Car HireSee all Hong Kong car hire
1499Reviews9Q+A100Room tips
Reviews
Traveller rating
- 1,320
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Most Recent
Especially enjoyed the excellent and personalized service provided by the team throughout our stay. The delicious breakfast and selection at Somm and MO Bar was another remarkable highlight . Nice room amenities and great hotel location . A big thank you to the team for making our experience at Landmark MO an enjoyable and memorable one .
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hong Kong The Landmark Mandarin Oriental, 其他 at The Landmark Mandarin Oriental, Hong Kong
Responded 1 week ago
Dear Fearless04829851366, Thank you for your wonderful comment. I'm delighted to learn that you had an exceptional time at our signature, spacious designer rooms, and I'm proud that our team has once again outdone themselves, impressing you with impeccable service & delicacies. Your kind words will definitely be shared with the team, especially with SOMM and MO Bar teams. Thank you for choosing us and we look forward to welcoming you again at The Landmark Mandarin Oriental, Hong Kong, for another unforgettable experience. Best regards, Christoph Schauer Hotel Manager The Landmark Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
As usual, Landmark Mandarin staff is the best in the business. It was a bit sad to see some old faces after the long Covid restrictions no longer at the hotel but nonetheless everyone provided world class customer service. From John at the front door, Marie at Mo Bar, JD the head bartender, everyone at the concierge desk, the staff and sommelier at Somm, Christoph the Hotel Manager, the front desk staff, house keeping, and Connie the Director of Rooms all made my recent stay special and memorable. I mentioned in a prior posting that when I used to manage people in my prior life, I always provided my experience at MO Landmark as the perfect example of what great customer service looks like. Anticipate not reactive, friendly service with a smile, always remembering my name and taking interest in my day. Will be back next year…
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Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Landmark Mandarin Oriental Hong Kong, Other at The Landmark Mandarin Oriental, Hong Kong
Responded 2 weeks ago
Dear dtt808, Thank you for being a FAN of MO and sharing your valuable feedback with us. We are committed to delighting our guests with impeccable services, and exceeding your expectations with heart-warming surprises. I am proud that the team has taken the extra steps to deliver the very best, and your kind words will definitely be shared with the team, especially John, Marie, JD and other teams. Thank you for choosing us and we look forward to welcoming you again at The Landmark Mandarin Oriental for our award-winning dining and wellness experiences. Best regards, Christoph Schauer Hotel Manager The Landmark Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel staff was always give the guest a memorable experience. This is the first time with my family stay in this hotel and i had make it my only choice when I come to Hong Kong for vacation trip each time. The staff are always friendly, the helpful bellgirl (forgot her name but she wear glasses) and doorman as well, the F&B team at the Somm restaurant they aware what I am going to order for my breakfast especially lady from Indonesia, the housekeeping team, the reception at spa Center… All of them are service with smile and sincere. The feeling for a loyalty guest is excellent and I am definitely will stay in this hotel whenever I am in Hong Kong.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hong Kong The Landmark Mandarin Oriental, 其他 at The Landmark Mandarin Oriental, Hong Kong
Responded 1 week ago
Dear Stay59157756132, Thank you for your FANtastic comment. We are committed to delighting our guests with impeccable services, and I’m absolutely thrilled that you have thoroughly enjoyed the award-winning dining experiences at SOMM and The Oriental Spa. Your kind compliments will be shared with the team. Thank you for choosing us and we look forward to welcoming you soon. Best regards, Christoph Schauer Hotel Manager The Landmark Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked LMO L600 room under Staycation by MO for a couple nights to end my 5 weeks trip in Hong Kong. The room itself was very spacious with a decent living room area and very nice amenities were provided. Location’s also great. Now the dining part of the hotel, which I has mixed feelings about. From what I’m aware of, LMO doesn’t has a proper dining space for hotel guests for breakfast or dinner included in the hotel rate. Dining was taking place in a very loud bar during night and it was packed with people drinking and shouting around. On the second night of my stay, I had another dinner at the bar as it was included under my ‘Staycation with MO’ package, ordered a chicken salad for appetizer and it was very undercooked. I ate a piece of it and realised that it was not cooked properly. I complained and a staff member named Tom (if not mistaken) took my food away and offered me a complimentary cocktail to apologise. I truly appreciate that gesture but it was just a disappointment. The kitchen team should be more careful before serving food out as it’s very hard to see if the food is raw or not inside a very dark bar, especially when the chicken was already sliced. Main course and dessert were great tho. Another issue was I had an issue with my credit card being hacked during my visit in Hong Kong resulting that I have to use cash to put the hotel deposit. I have paid all the charges for the room upon check-in and I’m well aware of having to put deposit during the stay. But having a customer to withdraw cash everytime the deposit is used is just illogical for me. I had dinner at SOMM, lunch at Amber, some spa treatment and I have to top up my deposit everytime it’s running low. I’ve stayed at a lot of big names like Aman, FS, Capella, Oetker Collection just to name a few but I have never been treated like I’m not gonna pay my bills during check out eventhough I have racked up my bill to quadruple amount of my deposit. The bill was always presented at the end of the stay upon checking out in other establishments. This is a very busy hotel, if you want privacy, this might not be the one for you as anyone could walk in the hotel as it’s connected to a mall and has multiple entry without a guard standing by to check on people going in and out of the hotel. On the last note, Amber and SOMM are a great place to dine. …
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hong Kong The Landmark Mandarin Oriental, 其他 at The Landmark Mandarin Oriental, Hong Kong
Responded 1 week ago
Dear Liam Thank you for staying with us and your detailed review. We are delighted by your appreciation of our exemplary accommodation with heartful in-room amenities as well as your kind compliments for SOMM and Amber. Guest satisfaction is always our top priority therefore I sincerely appreciate your candid feedback on your dining experiences at MO Bar. We have taken note of your comments on the food quality and services. Please accept our sincere apologies for the unpleasant experience, rest assured that we will review internally to optimize our offerings for guests’ enjoyment. Safety and security of our guests are always our prerequisites. Our security team is 24/7 and we have deployed strict access to guestroom floors with valid keycards only. The entrance via Landmark Mall will also be closed during midnight to safeguard the security of the hotel. On the other hand, my team will also be examining the deposit arrangement to ensure a hassle-free experience for guests. Once again, thank you for choosing us and we look forward to welcoming you again at The Landmark Mandarin Oriental, Hong Kong for our optimized offerings. Thank you. Best regards Christoph Schauer Hotel Manager The Landmark Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
But that’s not to say it doesn’t deserve 5*, it does. The room quality and levels of service are on a par with the very best from anywhere else in the world we have stayed; the restaurant selection is outrageous - LOOK at how many Michelin stars they have; the spa is utterly heavenly (other than the pool, which is pedestrian). It’s just that all of these wonderful aspects don’t really seem to be linked together in any kind of cogent way that suggests it’s a super posh hotel. This may be as simple as the fact that the lobby is quite small and that I don’t really rate MO Bar but I also think that for the money people are paying to stay here (though our stay was actually free with points), it’s not enough to just have world class pieces together, the completed jigsaw really should impress too. Every other 5* hotel we have stayed at in HK had a sense of character and style which was definitively its own but whilst I would rave about the rooms, food and spa here, I’m not sure what will come to mind when I picture the hotel itself. I hope that makes sense. A piece of advice: if you stay here, use the spa, even if you don’t book a massage. It’s amazing!!…
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Use the spa, even if you don’t book a massage. The hot pool and relaxation room especially are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Landmark Mandarin Oriental Hong Kong, Other at The Landmark Mandarin Oriental, Hong Kong
Responded 2 weeks ago
Dear TheOExpress, Thank you for the detailed review and your appreciation of our exemplary services and accommodation, especially for our signature designer rooms and The Oriental Spa. Guest satisfaction is always our top priority therefore I sincerely appreciate your feedback on our Hotel’s recognition and characteristics. Rest assured that we will review internally for further improvement to ensure our guest experience would not be compromised and leave you with unforgettable memories for the next visit. Thank you for choosing us and we sincerely look forward to welcoming you again at The Landmark Mandarin Oriental. Best regards, Christoph Schauer Hotel Manager The Landmark Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a wonderful experience sharing with MO bar. The desert is good and the service is absolutely nice as MO usually did. Guess will come here enjoy some quality moments more times . Thank you very much.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Landmark Mandarin Oriental Hong Kong, Other at The Landmark Mandarin Oriental, Hong Kong
Responded 2 weeks ago
Dear Aiden, We are very glad to hear that you have enjoyed the food and service at MO Bar. Your warm compliments will definitely be shared with the team, and we look forward to welcoming you again at The Landmark Mandarin Oriental, Hong Kong, for another unforgettable experience. Best regards, Christoph Schauer Hotel Manager The Landmark Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I’m pleased to share with you that here’s my second stay with LMO again. And they are the few hotels which can touch me for having a new stay again, as I’m less to stay with some of the hotels that I stayed before for my habit. I’m glad to see Kevin and Anson at the front desk again. What a surprise they still remember me. Thanks for their warm greetings again, they treated me like a friend. Anyway, I booked the type of L450 with a king size bed room for this time. And It was fully wonderful. The entertainment which inside the room were fantastic. Thanks for the welcoming snacks and champagne. They were fully made my day. Honestly, I can say that there’s nothing can be fault to them. And I’m really enjoy staying with LMO. I wish their business will be resumed smoothly after the tourist coming back to Hong Kong. And would have more people from the world to enjoy their brilliant services. I must back again soon!…
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hong Kong The Landmark Mandarin Oriental, 其他 at The Landmark Mandarin Oriental, Hong Kong
Responded 13 Apr 2023
Dear Andy, Thank you for your FANtastic comment. I’m thrilled that you have thoroughly enjoyed our specially designed, intimate guestroom, and proud to hear that our team has once outdone themselves with the thoughtful amenities. Your kind words will be shared with the team, especially Kevin and Anson. Once again, thank you for choosing us and we look forward to welcoming you again at The Landmark Mandarin Oriental. Best regards, Christoph Schauer Hotel Manager The Landmark Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely service and room impeccably turned out but room had virtually no natural light and was adjacent to an office so the staff overlooked you anytime you open the drapes. Room was a bit pokey all to accommodate a massive bath / hot tub that I bet gets used once in a blue moon.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Landmark Mandarin Oriental Hong Kong, Other at The Landmark Mandarin Oriental, Hong Kong
Responded 7 Mar 2023
Dear David, Thank you for taking the time to share your candid feedback with us. We regret that our view did not live up to your expectation for your recent visit. Our hotel features a selection of 9 room types featuring different city views in the beating heart of the city. Despite the hotel views, we hope the designers’ details, thoughtful amenities, statement dining & spa experiences, along with strategic location can contribute to your wonderful stay with us. We have taken note of your preference for any future visits. Thank you. We sincerely look forward to welcoming you again at The Landmark Mandarin Oriental. Best Regards, Christoph Schauer Hotel Manager The Landmark Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Having stayed in Ritz for three days, I decided to continue my staycation in Mandarin Oriental for the rest four days. The location for MO is definitely more convenient , for it’s in the very central of HongKong. I was greeted and welcomed by Rosabella , who was super nice to me. She answered every questions that I had very patiently. It was so pleasant to meet such a professional and kind person , and she really made my day. Kudos to Rosabella for her awesome service! Basically, the room is clean and spacious. But the awesome breakfast is definitely the cherry on top! Breakfast is amazing! You can choose either western or eastern styles, and the kitchen will make it for according to your demands! I will absolutely come back to Mandarin Oriental next time when I am in town!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hong Kong The Landmark Mandarin Oriental, 其他 at The Landmark Mandarin Oriental, Hong Kong
Responded 13 Feb 2023
Dear Jodie, Thank you for your FANtastic comment. Nothing is more uplifting than knowing that we have made your stay a pleasant one. I'm delighted to learn that you had an exceptional time with our impeccable service and dining experience, especially our exclusive in-room dining menu. Your kind words will definitely be shared with the team, especially with the Rosabella. Thank you for choosing us and we look forward to welcoming you soon. Best regards, Christoph Schauer Hotel Manager The Landmark Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Its my first time to stay in Landmark MO: 1) All the staffs are well trained, they are very polite and professional. They can always addess to the need of mine and my girlfriend's. 2) I and my girlfirend stayed in Room 600 with the signature bespoke bathhub and my girlfirend super love the bathhub. The only downside was the lack of a view in L600 room. 3) The foods in SOMM and MO Bar are fantastic.
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Date of stay: January 2023
Value
Cleanliness
Service
Room Tip: Room 600 is lunxry but its worth to go at lesat for once. Im sure it will be a memorable trip...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hong Kong The Landmark Mandarin Oriental, 其他 at The Landmark Mandarin Oriental, Hong Kong
Responded 13 Feb 2023
Dear Sam, Thank you for your wonderful comment. We are very delighted to reconnect with our FANS, and I’m absolutely thrilled that you have thoroughly enjoyed our specially designed, intimate L600 room and the award-winning dining experiences at SOMM and MO Bar. Thank you for choosing us and we look forward to welcoming you soon. Best regards, Christoph Schauer Hotel Manager The Landmark Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$724 - US$894 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the landmark mandarin oriental, hong kong hotel hong kong, mandarin oriental landmark, mandarin oriental hong kong, mandarin hong kong, hong kong mandarin oriental, landmark mandarin oriental
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
113
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Claim Your ListingTHE LANDMARK MANDARIN ORIENTAL, HONG KONG - Updated 2023 Prices & Hotel Reviews (China)
Frequently Asked Questions about The Landmark Mandarin Oriental, Hong Kong
Which popular attractions are close to The Landmark Mandarin Oriental, Hong Kong?
Nearby attractions include Bee's Diamonds (0.2 km), Tai Kwun - Centre for Heritage and Arts (0.4 km), and Hong Kong Pub Crawl (0.3 km).
What are some of the property amenities at The Landmark Mandarin Oriental, Hong Kong?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Landmark Mandarin Oriental, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Landmark Mandarin Oriental, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Landmark Mandarin Oriental, Hong Kong?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to The Landmark Mandarin Oriental, Hong Kong?
Conveniently located restaurants include Mandarin Grill + Bar at Mandarin Oriental, Hong Kong, Man Wah, and The Aubrey.
Are there opportunities to exercise at The Landmark Mandarin Oriental, Hong Kong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Landmark Mandarin Oriental, Hong Kong have airport transportation?
Yes, The Landmark Mandarin Oriental, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Landmark Mandarin Oriental, Hong Kong located near the city centre?
Yes, it is 0.3 km away from the centre of Hong Kong.
Are any cleaning services offered at The Landmark Mandarin Oriental, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Landmark Mandarin Oriental, Hong Kong offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.