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Dorsett Tsuen Wan, Hong Kong

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Dorsett Tsuen Wan, Hong Kong is situated in the bustling Tsuen Wan district; it offers a convenient location for both business and leisure travellers with easy access to Hong Kong's major shopping and dining hubs like Tsim Sha Tsui and Mong Kok. It takes only 30 minutes' drive to the Hong Kong International Airport, AsiaWorld-Expo and Hong Kong Disneyland, while 8 minutes' walk to the MTR Tai Wo Hau Station. The hotel features 547 well-appointed guest rooms and suites, each offering a wide variety of amenities including free Wi-Fi Internet access and technology-driven facilities. The hotel's restaurant serves expertly prepared international dishes as well as local specialities. Guests can also relax at the hotel's fitness centre, which includes a swimming pool (opening soon), spa and fully equipped gym. The ballroom and multi-function rooms are equipped with state-of-the-art convention facilities, providing the ideal venue for private and corporate events.
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Property amenities
Free High Speed Internet (WiFi)
Shuttle Bus Service
Room Service
Wheelchair Access
Restaurant
Bar/Lounge
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
Breakfast Available
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Quaint
Trendy
HOTEL CLASS
Location
Full view
Reviews (540)
There are newer reviews for Dorsett Tsuen Wan, Hong Kong
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347 results
Traveller rating
172
102
43
14
16
Traveller type
Time of year
LanguageEnglish
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172
102
43
14
16
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All reviews shuttle bus mtr station castle peak industrial building shuttle service provide shuttle convenience store handy phone bigger room early check swimming pool nice stay special thanks hotel service room upgrade free upgrade walking distance
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16 - 20 of 347 reviews
Reviewed 4 weeks ago via mobile

This hotel is a breathe of fresh air. I was staying during a time of crazy rates which brought me to this hotel a bit off. The staff (especially Albert) was so helpful. I was fatigued when I first arrived and Albert went out of...More

Date of stay: November 2018
Thank Jet21975754639
Response from DorsettTW, General Manager at Dorsett Tsuen Wan, Hong KongResponded 4 weeks ago

Dear Jet21975754639, Thank you for taking the time to post this wonderful review of Dorsett Tsuen Wan, Hong Kong. We are pleased to know that our friendly accommodating services provided by Albert as well as the clean and comfortable room. We appreciate your compliments, and...More

Reviewed 4 weeks ago via mobile

We stayed 3 nights at the Dorsett while in Hong Kong. This hotel is a little way out of the city, but easy to get to on the MTR. We checked in a bit too early so sat in the bar. However, within 5 minutes...More

Date of stay: November 2018
Thank B8801VGcolinh
Response from DorsettTW, General Manager at Dorsett Tsuen Wan, Hong KongResponded 4 weeks ago

Dear B8801VGcolinh, Thank you for taking the time to post this wonderful review of your 3 nights stay at Dorsett Tsuen Wan, Hong Kong. We are pleased to know that our friendly accommodating services provided by Edwin and Zuji as well as the spacious and...More

Reviewed 4 weeks ago

Having just arrived from Johannesburg, we took the A32 bus from the airport and it dropped us off right outside the hotel. The ride takes about an hour, but there was free wi-fi so we could catch up with the family while taking the relaxing...More

Date of stay: November 2018
Thank Wayne L
Response from DorsettTW, General Manager at Dorsett Tsuen Wan, Hong KongResponded 4 weeks ago

Dear Wayne L, Thank you for taking the time to post this wonderful review of the Dorsett Tsuen Wan, Hong Kong. We are pleased to know that our friendly accommodating services provided by Edwin, Stefani and Nerissa as well as the comfortable suite! Moreover, we...More

Reviewed 5 weeks ago via mobile

Dear Sir/Madam, I want to drop you a note and thank you for the wonderful and relaxing service your staff provided on ddmm when I and my family had the dinner in your café at the ground floor of your hotel which was around 9...More

Date of stay: November 2018
Thank Billy H
Response from DorsettTW, General Manager at Dorsett Tsuen Wan, Hong KongResponded 4 weeks ago

Dear Billy H, Thank you for taking the time to post this wonderful review of the Dorsett Cafe @ Dorsett Tsuen Wan, Hong Kong. We are pleased to know that our friendly accommodating services provided by Kenneth! We appreciate your compliments, and look forward to...More

Reviewed 8 November 2018 via mobile

I did not expect this on a hotel like this.on our first day, the staff were rude. on the next day, we asked for a new cup because the cup in the room was dirty and used. the housekeeper came in our room and just...More

Date of stay: November 2018
Thank chyssaj
Response from DorsettTW, General Manager at Dorsett Tsuen Wan, Hong KongResponded 9 November 2018

Dear Chyssa J, Thank you very much for choosing Dorsett Tsuen Wan, Hong Kong and for taking the time to share your feedback about your recent stay with us. We are so sorry to hear you were disappointed with our cleanliness and staff. Our management...More

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Questions & Answers
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Emmanuelita D
2 June 2018|
Answer
Response from sky0000547 |
The A32 bus from airport runs from 0600-0000hrs. After that it is the night service NA32 until 0115hrs. So it isn’t a 24hrs bus service.
1
Vote
Emmanuelita D
2 June 2018|
Answer
Response from A17ACR | Reviewed this property |
Hi the octopus card is a pay as you go So initially you buy one for HKD150 then top up as needed it’s one card per person It’s roughly 15 to 65 a trip the 65 was from centre to airport You can top them up at 7/11 stores... More
1
Vote
Room Tips
"Corner suites have a living room area to host guests and visitors"
jyclo
3 weeks ago
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"no matter how tired, make sure to check the entire room. The amount of mold in the room did not grow..."
yasuoo27
4 weeks ago
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"We got room 2215 on the 22nd Floor, with a private lounge and work area with a television in both the room..."
167waynel
4 weeks ago
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"Get city views"
chechet2016
6 Aug 2018
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PRICE RANGE
US$74 - US$240 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongKwai TsingNew Territories
NUMBER OF ROOMS
547
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