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Two MacDonnell Road

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Traveller (80)
Room & Suite (32)
Dining (2)
Overview
  • Excellent46%
  • Very good38%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“junior suite”(17 reviews)
“peak tram”(14 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Reviews (227)
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214 results
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95
80
28
5
6
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LanguageEnglish
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95
80
28
5
6
Show reviews that mention
All reviewsjunior suitepeak tramzoological gardensstandard studiosmall kitchenwashing up liquidstove topbusiness suiteinduction hobshort term or long termgreat serviced apartmentgarden roadextra beddinghong kong parkwell stocked supermarketlaundry serviceseater sofa
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1 - 5 of 214 reviews
Reviewed 4 weeks ago via mobile

Housekeeping leaves a lot to be desired. And management oversells the lower category rooms and is financially driven as oppose to service driven. 1) Even though I had called ahead of time to make sure there was a crib and was assured of such as...More

2  Thank JazzyLovestoTravel1
Reviewed 18 June 2018 via mobile

The hotel is not situated right next to any MTR station but it is at a walking distance (if you don’t mind walking) The staff is very helpful and courteous We stayed in a junior suite which was spacious enough, though I wish it had...More

Thank Solankirg
Reviewed 28 May 2018 via mobile

Heard good things about this serviced apartment and reservation was a breeze so I was really looking forward to staying here. Unfortunately that’s the only part that has been good so far. Last night’s room service arrived they didn’t even bring any napkins/serviettes. This morning...More

Thank lre0624
Response from Michael K, Manager at Two MacDonnell RoadResponded 4 June 2018

Dear lre0624, Greetings from Two MacDonnell Road. First of all, please accept my sincere apologize again for the unpleasant experience that you encountered. I already brought to our concerned department heads to attention and rectified immediately. Understand our little gesture of compensation was not covered...More

Reviewed 16 May 2018

we stayed here in late January and it was COLD in HK. So without any heating in the hotel it could have been a disaster but the staff were all geared up and provided heaters and extra bedding and we got really cosy in our...More

Thank Sue H
Reviewed 11 May 2018

This is a terrific hotel with outstanding service. The room was laid out extremely well excellent wifi, gym and restaurant. There is a great park across the road with a variety of animals on display. While the location is in a predominately residential section of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Non-Smoking Hotel
Business Centre with Internet Access
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$122 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Luxury Hotel in Hong Kong
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Luxury Hotel in Hong Kong
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (80)
Room & Suite (32)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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bedblanket
12 February 2018|
AnswerShow all 6 answers
Response from Michael K | Property representative |
Dear bedblanket, Greetings from Two MacDonnell Road. Our last phase of our renovation program will be held in June. That would be only small number of rooms in couple floors involved and not much affect to the guests... More
0
Votes
Karen S
4 September 2017|
AnswerShow all 3 answers
Response from Michael K | Property representative |
Dear Karen S, Yes, we have stove (induction) setup in all rooms. Thank you
0
Votes
krismcg1
16 July 2017|
AnswerShow all 2 answers
Response from Arden K | Property representative |
Dear krismcg1, Thank you for your enquiry. There is one double bed with bed size 1.4m x 1.9m in the bed room, extra bed at size 0.96m x 1.9m could be arranged to living room with supplement of HKD330/day. Should you... More
0
Votes
Room Tips
"Try for a high floor with a city view."
Read review
"High up is best"
Read review
"Worth booking the renovated rooms."
Read review
"The first impression was remained smell of cooking of a former customer. Clean and cozy later but a friend..."
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