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Room & Suite (503)
Dining (143)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Hong Kong Sha Tin
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#101 of 798 hotels in Hong Kong
Location
Cleanliness
Service
Value
Strategically located in Sha Tin, with a mere 5-minute walk to the MTR Shek Mun Station (Ma On Shan Line), the 524-room Courtyard by Marriott Hong Kong Sha Tin features stylish rooms with tranquil views of the Shing Mun River, offering smart and practical choices to make your stay energized and productive.
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Room & Suite (503)503
Full view
Property amenities
Car park
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Free shuttle or taxi services
Wifi
Paid wifi
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Modern
Languages Spoken
Chinese
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
14Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
1 On Ping Street, Sha Tin, New Territories, Hong Kong China
Name/address in local language
Getting there
Shek MunMass Transit Railway (MTR)5 min
City OneMass Transit Railway (MTR)12 min
983Reviews56Q+A100Room tips
Reviews
Traveller rating
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- 32
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Popular mentions
+1
Great return stay at Courtyard Shatin. Service was attentive and welcoming. Many thanks for the elite upgrade to the studio suite. Loved the panoramic views of the river and mountains throughout. Made our stay extremely comfortable and enjoyable. They also surprised us with a towel that had my name sewed on. It was a kind and personalised gesture you would normally only expect from luxury hotels in higher categories. The level of service here certainly exceeded all our expectations just upon arrival. Hardware: the studio suite was perfect for both leisure and business as we both had some work during our stay. We could soak in the view from the large work desk which was comfortable to work in. The window-side bathtub was also a highlight. Overall, the suite was well appointed although a upgrade to a smart tv might attract more guests. Club lounge: Quite a pity we never got to experience the 30th floor executive lounge during our stays and was relocated to the lobby. Unfortunately, it just doesn't have the same private lounge feel as it should. However, it is understandable in these circumstances and hope it will reopen. The food at the lounge was fair. F&B: The breakfast selection is actually quite wide-ranging with good quality. Excellent buffet breakfast at its price point. Service is also very attentive. The afternoon tea (offered at half price for in house guests) was decent but there is certainly room for improvement. But overall Courtyard Shatin is certainly worth it (and then some) at its price point and we wouldn't hesitate to be back. Hope they do keep this up!…
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Date of stay: December 2020
Helpful
Stayed in this hotel couple of times, and the most recent one is really disappointing (haven't checkout yet). The first impression was ruined totally by how the front desk supervisor tried to grab just a hundred dollars or so by manipulating the "price difference" (inclusion of price inflated of same room type) for changing room type from twin bed to double bed. What made me feel worse was that one of their staff Ms Candy Kwan, did honestly provided proper price lists of different room types for fair comparison (her honesty was highly appreciated). After checkin the room, despite a few hundred dollars upgrade fee was requested to pay, the room provided is definitely worst one among all I have stayed in this hotel. I did expect that the room have no view, but a small and dated low resolution TV (lack of connectivity, and I cant even watch the ball clearly when watching Australian Open!) is not what I wanted. Moreover, unlike my previous stays, no welcome fruit, no bathrobes, and no extra amenities like toiletries and towels were provided this time. Even slippers provided were lower quality than those provided to other rooms on same floor! I do feel its more like a downgrade. Breakfast take-away arrangement was another disaster! As seats in MoMo cafe could never entertain all guests when there is full-house, they do encourage us to take-away instead of dine-in. In my previous stays I could choose whatever I want and pack by myself with boxes provided by staff. But this time only pre-packed items were provided. Obviously they neglected that we may have food allergies! Turned out there were 5 bread/bun/cakes in my pre-packed box, which I cant consume at all. Eventually I was starved while food were wasted at the same time. Lounge operation is another hot mess. Opening hours for happy hour have been changed thrice in 4 days (day1 4-6pm, day2 and 3 got two sessions 4-5:20pm and 5:40-7:30pm, day4 5-7pm and tmr... God knows)! Guest never know when will it be until last min. Moreover there are never enough seats for elite members therefore I believe their staff should encourage guests to do take-away. However their front desk staff did provide incorrect information like "only pre-packed food available for take-away" to discourage guests to do so. It did worsen the situation and ended up there are always long long queue during happy hour time. Its understand fully that there are always minor mistakes and things maybe overlooked when the hotel is almost full-house (full of elite members doing mattress run here), but certain minimum standard should still be maintained.…
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Response from Assistant Mgr CYHKST, Guest Services / Front Office at Courtyard Hong Kong Sha Tin
Responded 1 week ago
Dear BenniPosenov Thank you for choosing to stay at the Courtyard Hong Kong Sha Tin and providing your honest feedback on Tripadvisor. I am very disappointed to learn that your stay with us was not a positive experience and would like to extend our sincere apologies for unpleasant experience you encountered. Please rest assured that we take every feedback, comment or complaint seriously by initiating a through follow up with the team. I would much appreciate the opportunity to speak with you directly to discuss the issues you have raised. If you wish to further discuss this matter, please feel free to contact us directly Best regards Louis Ho Assistant Manager - Front Office
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Courtyard Hong Kong Sha Tin is a very great hotel. Largest guest room of most of the 4 star hotels in Hong Kong. You will get a large working desk in room and also comfortable bed, comfortable pillows. Breakfast is great! Last by not least, Paul (Cheung??) at Momo Cafe provided outstanding service during my stay. His work attitude is worthy of praise.
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Date of stay: January 2021Trip type: Travelled as a couple
Helpful
+1
First try in countryard Hong Kong sha tin. River view rooms without bath tub. After checking with hotel, only suites and few rooms are with bath tub. Maybe need to ask hotel before check in. As the lounge in 30/F are closed, the HH is arranged to take place on 1/F. Because of limited seat, we are only able to take back to my room. In the midnight, the room with smoking smell and we are not able to sleep. The duty manager, Raymond, had arranged to another room in other floor. This time the room is okay but we can hear the voice and talk in the next guest room...
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Date of stay: January 2021Trip type: Travelled as a couple
Helpful
Response from Assistant Mgr CYHKST, Guest Services / Front Office at Courtyard Hong Kong Sha Tin
Responded 24 Jan 2021
Dear Ckmalice-sa, Thank you for choosing to stay at the Courtyard Hong Kong Sha Tin and providing your honest feedback on Tripadvisor. Providing the highest level of hospitality is our first priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent same issue from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again in near future. Dennis Wong Assistant Manager - Front Office
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+1
This is the cheapest hotel in Hong Kong Marriott hotels, but the CP value super high. Thanks to Candy and her team that they try to fulfill my requests. My suite room is on the high floor with a beautiful river view. Looking forward to staying here again!!!
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Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
PRICE RANGE
US$109 - US$189 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
524
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Claim Your Listing Frequently Asked Questions about Courtyard Hong Kong Sha Tin
Which popular attractions are close to Courtyard Hong Kong Sha Tin?
Nearby attractions include Sha Tin Racecourse (1.1 km) and Fortune City One (0.6 km).
What are some of the property amenities at Courtyard Hong Kong Sha Tin?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard Hong Kong Sha Tin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Courtyard Hong Kong Sha Tin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Hong Kong Sha Tin?
Yes, a parking garage is available to guests.
What are some restaurants close to Courtyard Hong Kong Sha Tin?
Conveniently located restaurants include Chan Kun Kee Dai Pai Dong, MoMo Cafe, and LEVELthirty Lounge & Bar - Courtyard by Marriott Hong Kong Sha Tin.
Are there opportunities to exercise at Courtyard Hong Kong Sha Tin?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Courtyard Hong Kong Sha Tin?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Hong Kong Sha Tin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard Hong Kong Sha Tin?
Many travellers enjoy visiting Sik Sik Yuen Wong Tai Sin Temple (5.5 km), Che Kung Temple (3.1 km), and Tai Po Man Mo Temple (7.7 km).
Does Courtyard Hong Kong Sha Tin have any great views?
Yes, guests often enjoy the river view available here.