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Courtyard Hong Kong Sha Tin

Traveller (921)
Room & Suite (391)
Dining (82)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Strategically located in Sha Tin, with a mere 5-minute walk to the MTR Shek Mun Station (Ma On Shan Line), the 524-room Courtyard by Marriott Hong Kong Sha Tin features stylish rooms with tranquil views of the Shing Mun River, offering smart and practical choices to make your stay energized and productive.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Room service
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
River View
HOTEL CLASS

Location

Full view
Contact
1 On Ping Street, Sha Tin, New Territories, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport31 km
Shenzhen Airport49 km
Shek Mun5 min
City One12 min
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869Reviews
1,037Photos
53Q+A
100Room tips
Traveller rating
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  • 24
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Popular mentions
I stayed for two nights participating in an IB workshop at a nearby school (business stay). The hotel is near an MTR station (Hong Kong metro). It is just off the city centre but deep in the urban area. Its location is ideal for those coming from the Shenzhen border by MTR. The
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Response from PSih_CYST, General Manager at Courtyard Hong Kong Sha Tin
Responded 1 week ago
Thank you very much for choosing to stay at our hotel. We are thrilled to learn that you enjoyed your stay and that you made use of our complimentary shuttle bus service. We valued your feedback and we have taken actions to review your dining experience and make improvement for any necessary area. I look forward to welcoming you once again at our hotel.
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The gym is exceptional with Frank who is passionate for the well-being of his clients. We stayed in the hotel before setting off for a 2 week cruise as well as post cruise. On touring the hotel gym, Frank reassured us of the safety feature on the treadmill and went on to give us
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Response from PSih_CYST, General Manager at Courtyard Hong Kong Sha Tin
Responded 1 week ago
Thank you for taking the time to share your experience during your stay. We strongly believe that our associates are our greatest asset, and we will be more than happy to share your comment with them. Again, thank you for choosing to stay with us whenever you are in Hong Kong. We hope to welcome you back to our hotel soon!
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Second stay in this hotel. What can I say? Okay. First, checked in at 22:30 on my birthday and indicated at the time of reservation, my ID was shown and registered, but the check in colleague never realised nor said anything relevant, or he did not bothered to? I don’t know.
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Response from Assistant_Mgr-CYST, Guest Relations Manager at Courtyard Hong Kong Sha Tin
Responded 2 weeks ago
Thank you for your valuable comments and please accept our apology on the staying experience and we are concerned on the experience you encounter. Your comments will be communicated to the respective areas and the information will be used as part of the hotel total quality assurance process. We look forward to welcoming you back in the future.
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+4
Price : Affordable. Except location is slightly far Room : Modern, decent size with a good view Location : About 5 mins walk to MTR Pool : Was closed for winter season Lounge : Not much food offerings, was crowded.
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Response from PSih_CYST, General Manager at Courtyard Hong Kong Sha Tin
Responded 1 week ago
Thank you very much for choosing to stay at our hotel. I am glad to learn that you liked our comfortable room with great view. We valued your feedback and we have taken actions to review your dining experience and make improvement for any necessary area. I look forward to welcoming you once again at our hotel.
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When I checked in at around 240 pm, the stuff has told me the room is not ready and the "supervisor" is"inspecting" the room. After waiting for 20 mins, when I asked again, the stuff also respons the same answer. I am starting to wonder if theses are all standard answers to
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Response from Assistant_Mgr-CYST, Guest Relations Manager at Courtyard Hong Kong Sha Tin
Responded 2 weeks ago
Dear guest, We are sorry to learn the experience upon your arrival and please accept our sincere apologies on the inconvenience caused. Your feedback has been shared to the concern departments for review and improve in the future. We look forward to welcoming you back in the future. Yours Sincerely, Andy Lin Assistant Manager-Front Office
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12345679
No, outdoor and closed now
1 vote
Yes. There is a self serve laundromat and a laundry service shop at Shatin First City, which is about 17 minutes walk from the hotel. You could also take the hotel shuttle or a transit bus (1 stop) to get there. Then follow Google Map to find the shop. The two shops are at two separate locations but close to each other. If you take the shuttle you must let the driver know you want to be dropped off at First City or he will take you to another stop. But then you have to find your way to return to the hotel. I had used the laundry service many times and it is not expensive. The rate is based on weight with a small minimum charge. Usually ready the next day.
0 votes
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You can request an extra bed in the room with one double bed (ie. one double + one single extra bed). Rate at HK$155nett per night. Should you require further assistance, please feel free to contact Reservations at reservations . hkgst @ courtyard . com Thanks for your support!
0 votes
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Hello, Hong Kong temperature are not very cold. The coldest months are usually from Jan to Feb and the lowest temperature I am aware of is 15 degree. Hotel does not provide portable heater. For those who are afraid of cold, keeping all windows and certain closed will the room will be around 20 degree. Enjoy your trip!
0 votes
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12345611
"Room with river view is recommended"
"Rooms with main road and river facing atleat above 10 floors"
"corner suites are large and sunny"
"Try to get a room above the 22nd floor with a view of the river"
"get the river view"
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12345620
PRICE RANGE
US$111 - US$222 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha TinNew Territories
NUMBER OF ROOMS
524
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