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Best Western Grand Hotel Hong Kong

Traveller (230)
Room & Suite (91)
Dining (5)
23 Austin Avenue, Tsimshatsui, Kowloon, Hong Kong China See on map
Name/address in local language
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Fitness centre
3.5 Star accommodation
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Room Service
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Price range
US$82 - US$222 (Based on Average Rates for a Standard Room)
China > Hong Kong > Tsim Sha Tsui / Yau Tsim Mong District / Kowloon
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
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Traveller (230)
Room & Suite (91)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Reviews (498)
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All reviewschicken clubjordan metro stationwalking distanceshopping areatsim sha tsuikowloon parknight marketconvenient locationtsimshatsuicompactconvenienceexit
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1 - 5 of 352 reviews
Reviewed 2 days ago via mobile

I was so dissapointed in this hotel. Staff are not helpful, the way they talk to me so impolite, she don't even give a smile or talk nicely. Room too old. What you see in online photo is not what you get.Over all a big...More

Thank Charice K
Reviewed 1 week ago via mobile

Our double bed room was nice and clean. It’s really small though for a family of 3 and you’ll get cramped sitting on the toilet. There’s no closet either so if you don’t mind having a small room to sleep in then this is good...More

Thank Carl C
Reviewed 1 week ago via mobile

This hotel was a good choice price wise compared to others in the area. The rooms are average size for HK standards, they are cleaned but the bed mattress are hard. The hotel is closed to eateries, shops and public transport to everywhere. The staff...More

Thank fabulousnet1
Reviewed 2 weeks ago

Booked the family here for a couple of nights. The room size was reasonable considering we had an extra bed for the elder daughter. We had a nice view of the cricket club although that may be unique to our part of the building (we...More

Thank papashugee
Reviewed 13 August 2018

The room is clean though a bit small. The staff are helpful and friendly. The services are good. It is near the shopping area Tsimshatsui. But the Jordan and Yaumati area nearby are not that appealling during night time. It is a bit far from...More

1  Thank Rtary L
Response from BESTWESTERNGRAND, Manager at Best Western Grand Hotel Hong KongResponded 16 August 2018

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. Next time you may try our Premium room, it will be locate on higher level with bigger room size. Please be reminded to check our best available pricing for your coming...More

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Questions & Answers
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Thor G
11 January 2018|
Response from Roushan K | Reviewed this property |
Yes there is many laundry service in hotel and outside of hotel also they do drop off/pick up
Mhayie S
27 June 2017|
AnswerShow all 4 answers
Response from Busdik | Reviewed this property |
Hi, I think that shouldn't be a problem. Just give the hotel an email before your arrival so they can give you a bigger bed (queen). And yes, don't even bother adding an extra bed because the rooms are small. Wouldn't even... More
Mhayie S
27 June 2017|
AnswerShow all 2 answers
Response from BESTWESTERNGRAND | Property representative |
Dear valued guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. You may try our Premium room, it will be locate on higher level with bigger room size and also you can add the extra bed with... More
Room Tips
"DON"T Book here!"
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"Try to get a highest floor otherwise the view will not be good."
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"Stay away from the room next to the elevators or facing the main street."
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"Get a non smoking room"
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