The staff from the reception team was super friendly!!! Chrissie was the one serving me during my check-in and she gave me a extrodinary warm welcome for my stay there ;) I would love to visit again soon!
My whole stay period is totally enjoyment and happy! The staff are nice and helpful especially for my extended stay plan in a sudden, thanks to Chrzssie from the reception department who gave me advice when choosing the room and delivered a pleasant frontdesk service experience! :) Will return soon for another visit!
We stayed at the Nina Kowloon East for our 3 day quarantine with our daughter. We had a one bedroom suite which was very spacious and had a balcony. The room is very clean and well equipped. Although we had little, if any face to face interaction with the staff because of the quarantine restrictions, they were very polite and helpful. The food was delicious. Definitely a good choice for quarantine.
If you have a choice do not stay at the Nina East Kowloon for quarantine. I have only been here one night and not looking forward to the remainder of my time. The check in area is ridiculous with people having to jam into a narrow cramped corridor to wait their turn to check in – no social distancing. They could have asked people to wait outside in the hotel drive way which is isolated and separate from any public areas and called them in one by one. The room size reasonable for one person and it would be fine if the room was clean, but it’s not. Pictures attached. I honestly have no idea how this hotel passed the department of health inspection process with rooms like this. I have mould in the bathroom, liquid stains on the wall, and food stains in the desk draws, dried milk or some other white stuff on the desk and not to mention the window ledges. There is no choice on meals and everyone gets the same unappealing looking and smelling food. I have not built up the confidence to try any of the three meals that have been delivered to my room and will likely need to revert to Deliveroo to sustain myself whist here.…
We decided to have a one night getaway here. We enjoyed taking the ferry and wandering around the Kowloon Tong Promenade. Our room was nicely appointed and spacious. There were some lovely surprises in the room for us which we greatly appreciated. The guest services team were very friendly and helpful. The location is a bit deserted on the weekend so we struggled to find good breakfast and coffee places to frequent early morning but weekdays would likely be a different story. Thank you for a nice stay!
Was once again a warm welcome from the front desk and the manager Derek, who perform a outstanding performance of guest services. Room is near and tidy, operation staffs are very responsive whenever we need anything. I will definitely recommend to a friend.
We stayed in Nina Hotel Kowloon East in January. The service at this hotel is top notch. The location is wonderful, and you can easily get to MTR station and Kwun Tong Promenade. The room was clean and relatively big compared with other hotels in the same region. In addition, Twist Restaurant was great and the view of the harbor magnificent. The staff and service were awesome, I would like to thank you Karrie and Jackie from Call Centre. We loved our time there and highly recommend.
We booked 1 night staycation with ‘Staycation delights’ promotion. The reservation department staffs are very responsive and helpful. Especially one of the staff named Maggie, she answered our phone calls in patient, and tried her best to fulfilling our request. Overall the staying experience is wonderful, with the nice service of the front desk staff. Also the facilities are great for enjoying the holiday with family.
九龍東如心酒店HongKong nina hotel kowloon east的人員服務態度很好 執房員阿Lan態度親切有善 接待員有禮貌 房間設計美觀而且空間感夠大夠舒服 而且隔音很好 很寧靜 不過希望洗手間水力能夠更大咁就完美 希望月住plan有更多優惠和折扣會更好 整體 入住一個月體驗很好 會有下一次入住既想法 overall is a great experience for me thankyou very much i feel good
This was my daughter’s birthday staycation. I’ve booked a package with picnic basket. The food portion was big and good taste. Thank you for hotel provided beautiful birthday decoration. And the cake was wonderful. We had great time there. The suite is big and cozy. Will definitely visit again.