The Harbourview is located downtown on the north side of Hong Kong island in Wanchai facing Hong Kong's famous Victoria Harbour. Just steps from Hong Kong Convention and Exhibition Centre and near celebrated shopping and sightseeing spots, it is the perfect base for conducting business and exploring the city. At The Harbourview, everyone strives to deliver quality service with a personal touch. The intimate service and the matchless location has made The Habourview the preferred accommodation choice for both business and leisure travellers.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Marina View
Bay View
Languages Spoken
English, Chinese
Location
No. 4 Harbour Road, Wan Chai, Hong Kong China
Name/address in local language
The Harbourview Hong Kong
1,666 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Overall, the hotel was great - location, view, staffs, and facilities, but the male front desk staff could be more detailed oriented. We extended one night and updated key data but they kept overriding the data for each of us which makes one of our keys not work. I purposely told the front desk that my friend would come update his key later so that they could just make a duplicate but they did otherwise. Moreover, when I came back to front desk saying my key didn’t work, the male staff was very unprofessional and said “i don’t know” to my question if they created a new data for my friend (which he could just check the history in the system). I guess he again overrode the key data which made my friend’s key not work this time. Entire stay was very good but this experience and having to come down to front desk a few times disappeared me... If the staff was knowledgeable enough about the system and carefully took care of my question, it would’ve been more pleasant stay for us :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Harbourview_Manager, Manager at The Harbourview Hong Kong
Responded 5 Jan 2020
Dear sintancos24, Thank you for your review of your stay experience at The Harbourview. We hope you had a wonderful time in Hong Kong. Your stay experience would have been better if our staff were able to handle your request well. It was partly because of the system issue and partly the communication skill. We are sorry for the inconvenience and have immediately contacted our service provider to reflect the issue. We have also provided training to our FO staff for the improvement on guest communication. Thank you for your rating. We hope you would give us a higher rating next time if you would stay with us again. Please come and stay with us again. We look forward to welcoming you in the near future. Thank you for your support of The Harbourview.
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Price is great, less than HKD300 a night. I stayed here for 3 nights as staycation and enjoy much. They are so kind to have upgraded me to a high floor with partial seaview. The room is spacious clean well equipped. I like most the TV which offers a wide selection of channels.
The hotel is in a quiet neighbourhood, very quiet at night, around 7-walk to nearest MTR station. Transport not a problem anyway as there are bus stops nearby. There's restaurant inside and I only tried the breakfast which is average.
This is a hotel of YMCA group which I have tried a few times. Not disappointed. I stayed in their sister hotel - Cityview Hotel in Kowloon which is equally excellent value for money. I certainly will come back.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ponnie Cheung, Other at The Harbourview Hong Kong
Responded 17 Jan 2022
Dear MissHK2009, Thank you very much for sharing with us your review. We are very grateful for the full rating you marked for The Harbourview. Your comment is very encouraging and apposite. We are glad that you enjoyed the Harbour View Room on The Optimum Floor we upgraded for you. Our location is a godsend. It provides a tranquil yet convenient stay to our guests. We will continue to keep up our comfortable and clean environment and sincere hospitality service, and will improve our breakfast. Thank you for your recommendation. We look forward to creating exceptional staying experience for you and our guests in the near future. Thank you for your support of The Harbourview.
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We had chosen this hotel because of the location and the title "Harbourview". The view of the harbour is one of the most beautiful views imaginable. The location of the hotel itself is good, the MTR easily accessible. Instead of getting a Harbourview, we just looked at ugly skyscrapers at the back. The room was tiny. English is spoken only rudimentarily in this house. Breakfast is not very attractive, no change within 3 nights! We experienced the service staff as unfriendly and unservice-oriented. We will definitely not book it again!
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Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk Bryan, was rude and unhelpful. When I tried to speak English with him, he responded in chinese. He also promised a harbour view room, but all I got was a 2x single bed room and the view to the back alley of a building. To add salt to the wound, the room was not ready even after the promised check in time. Horrendous service, and an absolute waste of my time. Will never come back to this place. P.s harbour view? Where?
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ponnie Cheung, Other at The Harbourview Hong Kong
Responded 27 Jun 2022
Dear Chris, Thank you for your feedback. We feel sorry that our check-in service was not up to your expectation. We have forwarded your comment to our Front Office Manager for improvement on the check-in process. Procedure has been refined and training for service improvement conducted in hope of providing efficient service and better guest experience. We look very much forward to welcoming you with improved service in the near future. Thank you for your understanding and support of The Harbourview.
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Out dated decoration and facilities. Hygiene:A stains found in a cup! Broken electrical appliances: Ask for an iron and the water inlet of the iron was broken, they do change to another one, but the same a broken one? Maintenance: The bathroom glass door has a large gap water flush out easily, you have to advise the front desk for this issue? Comfort: the mattress was extra hard. Good sleep seems impossible. A never again hotel for sure.
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Date of stay: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ponnie Cheung, Other at The Harbourview Hong Kong
Responded 3 Jun 2024
Dear wandererc2014, Thank you for your feedback. We feel sorry that our room condition was not up to your expectation. We have forwarded your comment to our Housekeeping Department for reviewing the room cleaning process, in hope of providing a better guest experience. Additionally, we would like to inform you that detailed photos, including 360-degree virtual tours of each room type, are available on our website to assist guests in selecting the most suitable option. We also have plans to start renovating some of our rooms towards the end of this year. If you would like to experience our renovated accommodations, we suggest reserving our Premier Plus or Optimum Floor guestrooms for your next stay. These rooms offer a blend of style and comfort, ensuring a pleasant and cozy experience. We look forward to welcoming you again and thank you for your support of The Harbourview.
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Had to pull together a visit to the convention centre with only a week to spare. This hotel was a perfect fit! The convention centre is across the street. The ferry to Kowloon is less than a 10 minute walk. The breakfast is worthy. The staff were kind and helpful. Mister Chan at the concierge desk was most helpful with bus transportation and luggage. Room was clean. The room temperature, for January, was perfect. There is a nightlife within 5-minute walk and 24-hour 7/11 stores. In summary, I will stay there again on the next Hong Kong visit.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Harbourview_Manager, Manager at The Harbourview Hong Kong
Responded 13 Feb 2020
Dear 2bStealthy, Thank you so much for the full rating you marked for us! We are greatly encouraged. How blessed we are that we have you to be our guest! We really like the subject “A gem!” on your review. It truly tells what we are! Our location attracts both travellers for business and leisure. It is a godsend and we treasure it by humbling ourselves and doing well. We have forwarded your compliment to Victor Chan our Concierge, and our HR Dept will give him a formal recognition as an encouragement. We will continue keeping up a clean and comfortable environment and a sincere service to welcome you back. Please come and stay with us again in the near future. We look very much forward to seeing you. Thank you for your support of The Harbourview.
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Overall, the room that we were given was nice relative to its price. However, during our stay, we ended up knocking over a glass and leaving a small stain of lemon tea on the floor. We understood that we would need to pay some amount for the stain but was completely unaware that they would charge us an extra 600$ for this which ended up being more expensive than the hotel room itself. The staff were very unreasonable and the promise of 'quality service' as written on the website is clearly an unfit description for this hotel.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ponnie Cheung, Other at The Harbourview Hong Kong
Responded 8 Sept 2020
Dear ali33, Thank you for sharing your stay experience at The Harbourview with us. We hope you like the room you stayed on The Optimum Floor which was renovated in 2018. We made an inspection to the spots again. The stains cannot be completely removed although special detergent which helps minimize damage on the carpet and removes odor was applied. There were two stains made by brown flowing liquid. One was at the bedside table and the other the end of the bed. Each stain was around 2 feet long. We feel sorry that the amount of surcharge for the stains was out of your expectation. It was made according to our company policy. We have forwarded your feedback to the management for their consideration on surcharge adjustment. Thank you for your support of The Harbourview.
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I realized the booking date was wrong through Agoda. Then I tried to negotiate with the hotel to top up some money to change the correct date. They refused any offer, even though agoda customer service hardly negotiated with them. They refused to make any concessions and refused to have further discussions. They are extremely unflexible. That's why I do not recommend to book this hotel. There are a lot of better options.
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Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Harbourview, General Manager at The Harbourview Hong Kong
Responded 18 Nov 2024
Dear MarvinW453, We sincerely apologize for any inconvenience caused by the situation surrounding your recent reservation. After reviewing your case with the management, we understand the challenges you faced due to the non-refundable nature of your booking. We regret any distress this may have caused you and your family. In light of your situation and as a gesture of goodwill, we would like to extend an offer for a complimentary upgrade to the next room category during your next visit. Our team is committed to ensuring your future stays are as comfortable and seamless as possible. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience. Should you have any further questions or require assistance, please do not hesitate to reach out to us directly.
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The hotel has a good location and the rooms were comfortable, but what makes the difference nowadays is the good service. There was a lady at the front desk who was very rude when she replied. No matter if she is busy, still she can reply with education. The hotel needs to put more attention in selecting their front desk staff.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Harbourview_Manager, Manager at The Harbourview Hong Kong
Responded 7 Jan 2020
Dear MaritaM258, Thank you for your valuable feedback on your stay experience at The Harbourview. Your review is very important and helps us to assess our service standard further to the regular evaluation. We have forwarded your comments to our FO Manager. An investigation and training has been immediately conducted to tackle the real cause of the issue and improve our communication skill and manner. We are determined to keep up our service for a pleasant stay experience particularly when we are so blessed with good location and well-maintained environment. When we opened about 30 years ago, all our rooms had wide views of either Victoria Harbour or Wan Chai district. However, our views have changed along with the rapid development in the district and the neighbouring area. We are blessed that most of our rooms are still facing the harbour against a renowned splendid city skyline which is ever more fascinating. We always welcome the request of a room with harbour view upon receiving the booking and will arrange it for our guest if it is available. Please come and stay with us again. We look forward to welcoming you in the near future. Thank you for your support of The Harbourview.
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I stayed here for my 14 day mandatory quarantine, plus another month post quarantine. The staff here are all very helpful and courteous with superb customer service. The cleaning is really well done here. The staff are very prompt in addressing all issues. I find my room quite humid but they offered me a dehumidifier as a solution. The rooms are relatively old but they are currently doing renovations.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ponnie Cheung, Other at The Harbourview Hong Kong
Responded 15 Sept 2020
Dear Venessa W, Thank you for sharing with us your mandatory quarantine experience at The Harbourview. Your comment is valuable and encouraging. We will continue to keep up our courteous service and to maintain a clean and safe environment for our guests. We are committed to fighting against COVID-19 with our guests together and to providing support to our guests as far as we could. We are glad the dehumidifier worked out for you. We hope you would stay with us again when the pandemic is over and enjoy a new stay experience at the newly renovated room which will be unveiled soon. Thank you for your support of The Harbourview.
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Dear janice805,
The last ferry to Wan Chai from Tsim Sha Tsui departs at 22:30-22:50 according to the official website of The “Star” Ferry Company, Ltd.
According to the MTR’s official website, the Wan Chai Station opening hours is 05:53-01:11, Tsim Sha Tsui is 05:54-01:09 (the last train to Central is 00:54), Admiralty is 05:55-01:15 (to Chai Wan’s direction is 01:00), and Central is 05:56-01:14 (to Chai Wan’s direction is 00:58). Please note that passenger may not pass through the entry gates less than 5 minutes before the scheduled departure times of the last train. The schedule of the last train varies at different stations and with different directions and is subject to change without prior notice. Please visit the MTR’s official website for further details and trip planning.
Thank you.
Dear bangbong,
Thank you for your interest in staying at The Harbourview. We hope you will have a very wonderful Christmas in Hong Kong.
Our rooms can accommodate one extra bed for a maximum of three persons. We recommend you to book two Premier Rooms each equipped with two single beds. We will try our best to arrange the rooms next to each other if the room occupancy condition allows.
Please come and stay with us. We look forward to welcoming you in the near future. Thank you for your support of The Harbourview.
Dear Wen-Ling L,
Thank you for your enquiry. We are pleased that you are interested in staying at The Harbourview.
Hong Kong is a safe place, however, like other cosmopolitan cities, walking alone at night particularly in the back alleys or quiet areas is relatively unsafe. Wan Chai is a bustling district clustering with numerous local eateries and bistros, and bars and restaurants featuring international cuisine. Harbour Restaurant at The Harbourview provides breakfast, lunch and dinner buffets presenting an enticing array of international cuisine. The theme of the dinner buffet will be updated every 2 or 3 months. We hope you will have a wonderful dining experience in Wan Chai district and at Harbour Restaurant.
Please come and stay with us. We look forward to welcoming you in the near future. Thank you for your support of The Harbourview.
Dear Bernadette B,
Thank you for staying at The Harbourview for your upcoming visit to Hong Kong.
Please be advised that one-night deposit is required if you wish to guarantee your booking. Please send your booking information to our Reservation Department. We will check the payment status of your booking for you.
We look forward to hearing from you soon. Thank you for your support of The Harbourview.
There are more places to choose from in the Hong Kong area.
PRICE RANGE
HK$615 - HK$1,223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
湾景国际大酒店, 香港湾景国际酒店, 湾景国际, 香港湾景国际, 湾景国际酒店, harbourview hotel hong kong, harbour view international house hong kong, harbourview hong kong
LOCATION
ChinaHong KongSouthorn Playground / Hong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
320
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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