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The Charterhouse Causeway Bay Hotel

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Traveller (301)
Room & Suite (381)
Dining (95)
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Overview
  • Excellent16%
  • Very good43%
  • Average26%
  • Poor9%
  • Terrible6%
Travellers talk about
“times square”(53 reviews)
“causeway bay”(81 reviews)
“signature room”(18 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (809)
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Traveller rating
99
227
148
54
35
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LanguageEnglish
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99
227
148
54
35
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All reviewstimes squarecauseway baysignature rooman older hotelconvention centerwan chai mtrfree wificonvenient locationbit datedbreakfast buffetflat screen tvfree callspublic transportconcierge stafflocation is excellentdecent hotelmobile phone
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1 - 5 of 563 reviews
Reviewed 1 week ago

A highly recommended hotel in HK. This may be old compared to other hotels but the measurement of room and its toilet and bath is better than newer hotels. Aside from that, what I also appreciate in this hotel is its location. Causeway Bay is...More

Thank Dibyne
Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded 1 week ago

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Currently we are gradually enhancing our guestroom through our rejuvenation program in improving the design...More

Reviewed 2 weeks ago

I had booked a 2 double bed room for family. The room was very very small with no amenities. The room was so small that you cannot walk even inside the room. Only possibility is to lie down on the bed. The staff was rude...More

Thank Bhavya G
Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded 1 week ago

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Please accept our sincere apology for the inconveniences caused you were put through on your...More

Reviewed 2 weeks ago

We stayed here for 5 nights at the beginning of May. The room was an ok size for the two of us and the hotel was very central which made it easy to get about on the MTR. There are not too many busy bar...More

Thank Laura K
Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded 1 week ago

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We noticed that you loved the live music provided by our Champs Bar located at...More

Reviewed 3 weeks ago via mobile

The hotel is located in the heart of Hong Kong, at the edge of Causeway Bay business,shopping and entertainment district.It is a lively neighbourhood full of shops,restaurants and other hotels.It is close to Wanchai quay, Causeway Bay metro station and Times Square shopping center which...More

Thank guldestebasak
Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded 1 week ago

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are happy that you find our receptionists helpful and friendly, and we will share...More

Reviewed 4 weeks ago

Have stayed at the Charterhouse about 10 times now and the last couple in the Signature room. It is an odd layout with the sink outside the shower area, the carpet does look like someone was murdered there, I suspect murder is an over statement...More

1  Thank pauloriginal
Response from BenaYipCharterhouse, Hotel Manager at The Charterhouse Causeway Bay HotelResponded 1 week ago

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. Please accept our sincere apology for the inconveniences caused you were put through on your...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$67 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$67 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (301)
Room & Suite (381)
Dining (95)
Amenities (61)
Business Centre & Event Rooms (3)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
Nini A
20 January 2018|
AnswerShow all 6 answers
Response from Ming C | Reviewed this property |
Last week i’ve Been there using express train to central n continue with taxi. If u are traveling 3 or 4 people I suggest go straight using taxi. But if you are traveling alone better use express train.
1
Vote
ArchSa
18 July 2017|
Answer
Response from spicolo | Reviewed this property |
Don't know. I would contact the hotel directly.
0
Votes
cecilled08
15 April 2017|
Answer
Response from Joey H |
Dear Madam, Our hotel provided 24 hours service, so it is no problem to check in in the mid- night. So can I have your reservation details, I will mark down a remark in your booking for the late check in in mid... More
0
Votes
Room Tips
"Higher floors are quiet and dont have other buildings so close looking into your room! Go for Level 10 or..."
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"I think there is more than one building, so perhaps ask for the one with the updated rooms."
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"Just get those rooms along the lift, will give an unblocked view."
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"choose rooms on the higher floor so that you hear less stomping at night"
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