The Charterhouse Causeway Bay Hotel

The Charterhouse Causeway Bay Hotel

No 209-219 Wanchai Road, Wanchai, Hong Kong China
Traveller (447)
Panorama of the Business Floor at The Charterhouse Causeway Bay Hotel
360
Panoramas (6)
S Signature
Room & Suite (420)

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Special rate available
HK$356
Fully refundable before Fri, 31 May
Earn rewards on eligible stays
HK$415
Easy and fast booking
HK$353
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#193 of 605 hotels in Hong Kong
4.2 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.6 of 5 bubbles
Value
The Charterhouse Causeway Bay Hotel Hong Kong is an elegant hotel, conveniently located at the edge of Causeway Bay in Hong Kong Island. The Hong Kong Convention and Exhibition Centre and Causeway Bay MTR subway stations are within easy walking distance of the hotel. The majority of tourist attractions and business areas are easily accessible within 10 minutes drive. Considering the needs of our business visitors, our hotel shuttle will take you to Hong Kong Convention and exhibition Centre during trade fair and event periods in just a few minutes. For our visitors exploring different beauties of Hong Kong, splendid shopping malls like Times Square, Hysan Place and easy transportation system like Causeway Bay subway station are a few steps from our hotel which will never disappoint you. The Gazebo Restaurant, Champs Bar, Harry's Bar and Lounge and Fitness Room 23 hours a day provides you the relaxing places to enjoy your life and escape from the hustle and speed of the city of the day. Free Wifi is available at all guestrooms and public areas are even make your stay more pleasurable. In order to provide a healthy and smoke-free environment for global travelers, The Charterhouse Causeway Bay has been completely a smoke-free hotel to ensure our guests a pleasant stay.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Meeting rooms
Concierge
Currency exchange
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
Languages Spoken
English, Chinese, Japanese, Korean

Location

No 209-219 Wanchai Road, Wanchai, Hong Kong China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Hong Kong Intl Airport
26.9 km
See all flights
Shenzhen Airport
Causeway Bay
8 minMass Transit Railway (MTR)
907Reviews15Q+A100Room tips
Traveller rating
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Detailed Reviews
Victor wrote a review Aug 2022
1 contribution
3.0 of 5 bubbles
I just finished my 7-day quarantine stay at the beginning of August and I don't feel this hotel is as bad as what have mentioned in some of the reviews below. At least the room was clean, especially the washroom, the food was acceptable, but I agreed that some of the facilities looked rather old. One thing that is praiseworthy is that the hotel staffs were generally courteous and providing prompt supports when you ask for assistances.

With $7xx Hong Kong dollar on average per night, I personally think it is a good choice for a person with relatively low budget like me.
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Date of stay: August 2022
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stevie08 wrote a review Sept 2022
Hong Kong, China28 contributions1 helpful vote
4.0 of 5 bubbles
If 5-star facilities, food and service are not at the top of your priority list, and just want to pay a reasonable price for your few-day quarantine, I truly recommend this hotel.

The room décor is old-fashioned, but still spacious and clean, and my room had a nice view of Happy Valley Racecourse. The bedding set and towels were all clean. Both of the pillow and mattress are comfortable. Bottled water is available in the room. They provide authentic Hong Kong style food, which should be good for foreign guests, and the vegetarian arrangement is also very caring. The hotel staffs are also polite and helpful.

Overall, I enjoyed the quarantine stay here by considering no need to spend much.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MissHK2009 wrote a review Aug 2023
Hong Kong, China5,627 contributions982 helpful votes
+1
4.0 of 5 bubbles
I stayed here for 3 nights. The hotel is aged and tired with front desk strangly located on 2/F in a room. I met no one when entering the ground floor with no indication of where the checkin counter is.

All others are acceptable. The room is clean, enough space, big TV on wall, bed comfy. I specially like the air con which is quiet.

I have to particularly praise the buffet breakfast. I paid extra HK$80 only each day and the breakfast is so generous and yummy! Western and eastern food. I specially love the fried noodles, not oily as others are used to be. Staff there attentive and nice too.

The location is good too, peripheral to the bustling district of Causeway Bay. Quite some decent eateries and restaurants in the vicinity. Metro 15 mins on foot away.

Given the price, there shouldn't be any complaints.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adrian G wrote a review Aug 2021
2 contributions1 helpful vote
1.0 of 5 bubbles
Had to cancel hotel booking as flights cancelled due to Covid. Took £416 from my credit card for no show. Phoned Hotels . com and they said it was up to Charterhouse if they waived the first night charge for 4 rooms. I phoned Charterhouse who told me it wasn't them it was Expedia who charged from a Mr Wang. Phoned agin the next day and was told the same thing so phoned Expedia again and they said it definable wasn't them. I got a fried who was local to them but they said the same. I phoned Chartehouse again and spoke to Michael who was honest and said it was Hotel Policy and they duly fined me £404.

Even worse the rate I booked the 4 rooms earlier this year had been halved due to works being carried out by workmen.

Complained on their Facebook page but they didn't bother to reply.

Adrian Gray
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Date of stay: August 2021
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: I wouldn't book there again
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mr Ho, Other at The Charterhouse Causeway Bay Hotel
Responded 29 Aug 2021
Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We are sorry to inform you that it is the hotel cancellation policy for the first night charges made. Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again. Your sincerely On behalf of Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Philippe wrote a review Aug 2022
Hong Kong, China55 contributions23 helpful votes
1.0 of 5 bubbles
I had to undergo quarantine in a designated hotel so I booked this hotel. First they gave me a terrible room not even worthy of a refugee camp, with a plastic chair, a foldable table, no gel in the shower, 2 giant beds takng all the space for no reason, I am on my own. Anyway, I complained and the next day they changed my room to a normal room. The first one seemed to simply be them scamming guests. They completely forgot that we are guests and paying good money for the room, even if for quarantine. Then according to the law, after testing negative you can leave on Day 3 in the morning. I agreed a checkout time of 11:30am and all was good. On the day I called reception to confirm the checkout, having received all my negative tests confirmations. The guy tells me that checkout will be at 3pm now. Seems like a small thing but in reality if checkout is after noon you get charged an extra day. Another scam to get an extra day, as the government website clearly states Day 3 in the morning and the person I spoke to the day before asked me what time was suitable in the morning and we agreed on 11:30. So either this employee this morning is incompetent or trying to get an extra day or the hotel management is useless. Either way, I will not pay the extra day no matter what. I would never recomment this hotel to anyone. Avoid it like the plague. quarantine is annoying enough and expensive, we do not need to be treated this bad or get scammed by this hotel.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mutley195 wrote a review Jan 2020
7 contributions4 helpful votes
4.0 of 5 bubbles
Staying at the Charterhouse hotel was a last minute necessity to recover between appointments. Booked online after searching and reading some previous reviews. Reminiscent of the grandeur of a lost era, the omens weren't initially good hearing a customer next to me at reception fume about not being able to charge things to his account and pay for them on checking out. The receptionist who spoke to me politely asked me to wait an hour so they could prepare my room, which they did, but said they'd been able to upgrade my room! It was a twin, very clean, and just what I needed to crash for 3 days. I didn't experience any of the inconveniences I'd read about online (smelly carpets, mould in the bathroom, being woken up unnecessarily). I thoroughly enjoyed my stay. Everyone was very polite and helpful. The concierge was able to direct me to a good service laundry closeby. I would definitely recommend it to anyone needing a sanctuary at a moment's notice.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager_Charterhouse, General Manager at The Charterhouse Causeway Bay Hotel
Responded 16 Feb 2020
Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that you enjoyed your stay with us. Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again. Your sincerely On behalf of Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon Y wrote a review Feb 2020
Toronto, Canada18 contributions38 helpful votes
4.0 of 5 bubbles
Good location. Hotel surrounding was not too interesting, but Time Square and many shopping area public transit just a few min walk away. Where you will find a wild rage of shop and restaurants, hundreds of it. I pick breakfast included room, which is a nice surprise of what they offer for breakfast. They even have free newspaper (1 Chinese and 1 English). Guest room floor hall ways is very narrow. No complaints at all for what I pay for.
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Date of stay: January 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Pick room away from the elevator. where the kept the house keeping cart in the morning.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager_Charterhouse, General Manager at The Charterhouse Causeway Bay Hotel
Responded 16 Feb 2020
Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad that you love our hotel location and breakfast. Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again. Your sincerely On behalf of Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nigelmhealey wrote a review Nov 2023
Southwell, United Kingdom250 contributions33 helpful votes
+1
4.0 of 5 bubbles
I have stayed here over the years when I need a decent budget hotel in Hong Kong. I paid about £85 a night for two nights, which is good value on Hong Kong Island anyway reasonably central. It is a short walk from Gloucester Road, midway between Causeway Bay and Wan Chai. It is about 10 minutes' walk to the nearest Wan Chai MTR (subway) entrance on Johnson Road. There are countless restaurants and 7-Elevens within a few metres. The hotel room is small but functional and clean, with a TV and minibar, and the usual amenities. This is not a luxury hotel, but is good value for money. The only odd thing is the reception, which appears to be a converted bedroom on the 2nd floor!
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I P wrote a review Aug 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
Worse hotel ever thanks to management. Zero help, hater attitude "policy". After a long trip of 10 hours by plane, they realized that my reservation was for a day after, and they refused to change it for the current day, saying that their policy does not allow it. A no-brainer business killer policy that no other hotel would do or just bad management. They would rather prefer that I cancel the reservation, leave angry, and place this negative review. As I said, it is a no-brainer business killer management. Management 2 excuses: "we dont have evidence that you want to modify the reservation, and anyhow, it is not in our policy to do so." Me : "I am here with my passport, and trip.com just called you to change it, and the main policy of a hotel is to help customers in need."
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Date of stay: July 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: If any issue happens with your reservation managment will treat you bad and you will be looking...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alex Wang wrote a review Nov 2021
17 contributions9 helpful votes
3.0 of 5 bubbles
Needed to find room to crash instead going home from party. Didn't check in till after 2am. Room was Chinese decorated and reasonable clean. No tea , coffee or standard 2 complimentary bottles of water.
However, it was cheapest for so called 3 to 4 stars and suitable for my purpose on this occasion.
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mr Ho, Other at The Charterhouse Causeway Bay Hotel
Responded 23 Nov 2021
Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again. Your sincerely On behalf of Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rochelledv asked a question Dec 2018
Metro Manila, Philippines3 contributions
Will be bed sharing with my two year old child. Does she have a charge?
Answer from manilabelle
Manila, Philippines393 contributions88 helpful votes
She can share with you, get the family room or the room with sala
Answer from MCMCharterhouse
Hong Kong, China
Hi, thank you for the enquiries. You may book our family room which this room type are able to accommodate up to 4 family members.
Answer from MCMCharterhouse
Hong Kong, China
Dear Guests, Thank you for the enquiry. Kindly noted it cost an additional HK$380+10% service charge for an extra bed per day. Please let us know if you have any other enquiries. Best regards, The Charterhouse Causeway Bay
Answer from MkTrekker
Olympia, Washington287 contributions74 helpful votes
The hotel operates a shuttle to and from the airport that runs every 15-30 minutes (can't remember which). Very punctual.
I P wrote a tip Aug 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"If any issue happens with your reservation managment will treat you bad and you will be looking for another hotel at the last minute."
Read full review
SomarDasgupta wrote a tip Aug 2023
Lucknow, India23 contributions42 helpful votes
3.0 of 5 bubbles
"Avoid this hotel, if you can"
Read full review
Adrian G wrote a tip Aug 2021
2 contributions1 helpful vote
1.0 of 5 bubbles
"I wouldn't book there again"
Read full review
Simon Y wrote a tip Feb 2020
Toronto, Canada18 contributions38 helpful votes
4.0 of 5 bubbles
"Pick room away from the elevator. where the kept the house keeping cart in the morning."
Read full review
Tomek wrote a tip Oct 2019
London, United Kingdom52 contributions29 helpful votes
3.0 of 5 bubbles
"Good views, Great location"
Read full review
Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
HK$344 - HK$648 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
湾仔利景酒店, 香港湾仔利景酒店, 香港利景酒店, charterhouse hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
294
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE CHARTERHOUSE CAUSEWAY BAY HOTEL HK$422 (H̶K̶$̶5̶5̶5̶) - Updated 2024

Frequently Asked Questions about The Charterhouse Causeway Bay Hotel
Which popular attractions are close to The Charterhouse Causeway Bay Hotel?
Nearby attractions include Times Square (0.3 km), LOST Causeway Bay (0.4 km), and The HanLi (0.2 km).
What are some of the property amenities at The Charterhouse Causeway Bay Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Charterhouse Causeway Bay Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Charterhouse Causeway Bay Hotel?
Yes, parking is available to guests.
What are some restaurants close to The Charterhouse Causeway Bay Hotel?
Conveniently located restaurants include Meta Stages, Fleur de Sel, and Hotspot.
Are there opportunities to exercise at The Charterhouse Causeway Bay Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Charterhouse Causeway Bay Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Charterhouse Causeway Bay Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Charterhouse Causeway Bay Hotel?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to The Charterhouse Causeway Bay Hotel?
Many travellers enjoy visiting Tai Kwun (2.6 km), Sik Sik Yuen Wong Tai Sin Temple (7.3 km), and PMQ (2.9 km).
Is The Charterhouse Causeway Bay Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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