Novotel Hong Kong Nathan Road Kowloon
5,851 reviews
#96 of 800 Hotels in Hong Kong
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No.348 Nathan Road, Kowloon District, Hong Kong China
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Room & Suite (923)
Dining (193)
About
#96 of 800 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Hong Kong Nathan Road Kowloon is conveniently located on bustling Nathan Road, in the heart of Kowloon, the famous shopping and commercial district. The Hotel is proximity to the city's most convenient MTR system, Kowloon High Speed Rail and a short distance from Temple Street Night Market, Ladies Market and Jade Market, makes exploring the city's sights enjoyable and convenient. Important Notice: In view of the recent situation of the infectious novel Coronavirus (COVID-19) outbreak, we have to put in place a number of government regulations and hotel operational changes. To ensure the safety of our guests and team, starting from 1 March until 30 April, all of the hotel’s food and beverage services will be suspended. This includes, The Square Restaurant, Tasca Bar, Premier Lounge and Room Service. Our InBalance gym room will also be closed until further notice. Thank you for your understanding, we apologise for any inconvenience this may have caused.
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Property amenities
Paid private parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Video game console
Kids stay free
Children's television networks
Street parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Indoor play area for children
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Meeting rooms
Photo copier / fax In business centre
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
208Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
Contact
No.348 Nathan Road, Kowloon District, Hong Kong China
Name/address in local language
Getting there
JordanMass Transit Railway (MTR)4 min
AustinMass Transit Railway (MTR)9 min
5,851Reviews174Q+A100Room tips
Reviews
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Popular mentions
Not satisfactory this time and quality level is going down dramatically based on my few visits in the past 12 months. 1) Air-cond system seems lack of maintenance - this is my second time to call for maintenance during visit 2) Housekeeping was not up to standard - toothbrush was not refilled, a cup of yogurt (left by previous tenant) still in refrigerator 3) a lot of dusts and dirts observed in the hotel (room and public areas)
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Joseph Mak, General Manager at Novotel Hong Kong Nathan Road Kowloon
Responded 28 Feb 2021
Dear Tony C, Thank you for your loyalty and taking the time to tell us about your recent stay experience at the Novotel Hong Kong Nathan Road Kowloon. I am sorry to learn that your dissatisfaction related to our air-conditioning system, the cleanliness of guest room and public areas was not up to your expectation; please accept my sincerest apologies. Please be assured that we will look into these issues with the housekeeping team for improvement and in order for us to rectify the situation to prevent future occurrence, I will appreciate it if you can let me have more details such as the room number and period of stay through my email at H6771-GM@accor.com . We thank you for bringing this to our attention and hope that we will have the opportunity to see you in our hotel in the near future. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon
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Location is ok but if more option in Kowloon Side will be better. For some reason the Accor mobile app is not working which made me have to walk in and do the booking, and paid about HKD$150 more than usual......
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Stayed there a few times in the past few months. Staff members are friendly and cheerful. Hospitality is great. Most restaurants around the hotel are open as usual. The location of the hotel is unbeatable.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Joseph Mak, General Manager at Novotel Hong Kong Nathan Road Kowloon
Responded 1 Dec 2020
Dear erh2018, Thank you for taking the time to tell us about your stay experience at the Novotel Hong Kong Nathan Road Kowloon. I am delighted to read that you found our staff members were friendly and cheerful, and our hotel’s location was good ; I will share your compliment with our team as to motivate and keep their good work. On behalf of our entire team, once again I wish to thank you for your continuous support and we look forward to welcoming you back to Novotel on your next visit. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon
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first time at here because wanna stay at kowloon, it;s a very good location, just short walking distance to MTR station, Jordan and bus stop airport bus service no A21 , there's are so many shop around the hote, 7eleven just opposite the hotel that we can get some drinks or other needs, the room was comfort and clean, the staff so friendly, fast check in/check out, breakfast menu not many vary than other novotel and it's adequate tasty, too bad there's no pool at here, but maybe it's because the location, overall the hotel was good, (maybe need some renovation), very recommend to people who make a trip to hongkong for shopping and travelling at hongkong
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Date of stay: November 2019
3 Helpful votes
Helpful
Response from Joseph Mak, General Manager at Novotel Hong Kong Nathan Road Kowloon
Responded 6 Nov 2020
Dear setiawan_1st, Thank you for your amazing review and comment regarding your stay in November 2019 at Novotel Hong Kong Nathan Road Kowloon. We are thrilled that you highlighted the good location; comfort and clean room, breakfast was tasty, especially friendly hotel staff. The team were delighted to read that you have enjoyed your stay and would recommend the hotel. When compared with other Novotel hotels in Hong Kong, we regret we do not have swimming pool facilities in this hotel because of the structure at this premises, however, we do offer a spacious gym which is often appreciated by guests. Thank you again for sharing your experience and we look forward to welcoming you back the next time you visit Hong Kong. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon
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I stayed in this hotel for a few nights earlier this year (before COV19 outbreak). The hotel is located on the famous Nathan Road. The hotel is only a few minutes walk away from the nearest tube stations which is of great advantage. The rooms where clean and spacious (for Hong Kong standards). The lobby was well lit and check-in was a breeze. The hotel bar was good but a bit pricey. The breakfast has a good selection of Asian and Western food and was had hot and cold items and on the spot made items like different kinds of eggs. All in all, regarding location, room, breakfast and price, this hotel is excellent.
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Date of stay: January 2020
Rooms
Location
Service
2 Helpful votes
Helpful
Response from Joseph Mak, General Manager at Novotel Hong Kong Nathan Road Kowloon
Responded 26 Oct 2020
Dear Tom833003, Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. I am delighted to hear that you enjoyed your stay of earlier this year ; the clean and comfortable room, good breakfast selections and good location. We would be sure to share your wonderful comments to motivate our staff to keep up with our good work. Currently due to the COVID19 and the market situation, we have scaled down our full buffet breakfast to a Semi Buffet Breakfast at a lower price that we believe you will find the food variety sufficient. Thank you again for sharing your experience and we look forward to welcoming you back soon. Yours Sincerely, Joseph Mak General Manager Novotel Hong Kong Nathan Road Kowloon
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PRICE RANGE
US$57 - US$119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港诺富特酒店, 香港九龙诺富特酒店, 九龙诺富特, novotel nathan road kowloon hotel hong kong, novotel hotel hong kong, majestic hotel hong kong, novotel hong kong, hong kong novotel
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Jordan / Yau Ma Tei
NUMBER OF ROOMS
389
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Claim Your Listing Frequently Asked Questions about Novotel Hong Kong Nathan Road Kowloon
Which popular attractions are close to Novotel Hong Kong Nathan Road Kowloon?
Nearby attractions include Tin Hau Temple (0.4 km), Yau Ma Tei Tin Hau Temple (0.4 km), and Yue Hwa Department Store (0.2 km).
What are some of the property amenities at Novotel Hong Kong Nathan Road Kowloon?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Hong Kong Nathan Road Kowloon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Hong Kong Nathan Road Kowloon?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Hong Kong Nathan Road Kowloon?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to Novotel Hong Kong Nathan Road Kowloon?
Conveniently located restaurants include Manakamana Nepali Restaurant, Kai Kai Dessert (Jordan), and Mak Man Kee Noodle Shop.
Are there opportunities to exercise at Novotel Hong Kong Nathan Road Kowloon?
Yes, guests have access to a fitness centre during their stay.
Does Novotel Hong Kong Nathan Road Kowloon have an airport shuttle?
Yes, Novotel Hong Kong Nathan Road Kowloon offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Hong Kong Nathan Road Kowloon?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Novotel Hong Kong Nathan Road Kowloon?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Novotel Hong Kong Nathan Road Kowloon?
Many travellers enjoy visiting Tai Kwun (3.4 km), Sik Sik Yuen Wong Tai Sin Temple (4.5 km), and PMQ (3.3 km).