Not satisfactory this time and quality level is going down dramatically based on my few visits in the past 12 months. 1) Air-cond system seems lack of maintenance - this is my second time to call for maintenance during visit 2) Housekeeping was not up to standard - toothbrush was not refilled, a cup of yogurt (left by previous tenant) still in refrigerator 3) a lot of dusts and dirts observed in the hotel (room and public areas)
Location is ok but if more option in Kowloon Side will be better. For some reason the Accor mobile app is not working which made me have to walk in and do the booking, and paid about HKD$150 more than usual......
Stayed there a few times in the past few months. Staff members are friendly and cheerful. Hospitality is great. Most restaurants around the hotel are open as usual. The location of the hotel is unbeatable.
first time at here because wanna stay at kowloon, it;s a very good location, just short walking distance to MTR station, Jordan and bus stop airport bus service no A21 , there's are so many shop around the hote, 7eleven just opposite the hotel that we can get some drinks or other needs, the room was comfort and clean, the staff so friendly, fast check in/check out, breakfast menu not many vary than other novotel and it's adequate tasty, too bad there's no pool at here, but maybe it's because the location, overall the hotel was good, (maybe need some renovation), very recommend to people who make a trip to hongkong for shopping and travelling at hongkong
I stayed in this hotel for a few nights earlier this year (before COV19 outbreak). The hotel is located on the famous Nathan Road. The hotel is only a few minutes walk away from the nearest tube stations which is of great advantage. The rooms where clean and spacious (for Hong Kong standards). The lobby was well lit and check-in was a breeze. The hotel bar was good but a bit pricey. The breakfast has a good selection of Asian and Western food and was had hot and cold items and on the spot made items like different kinds of eggs. All in all, regarding location, room, breakfast and price, this hotel is excellent.
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