Dear Sir/Madam, I'd like to express my appreciation for the Cordis Hotel. Leading by Manager Jill Brahimi and 'The Place' staff as follows: Mahen, Dickson, Paul, Jaume, Eula, Tony, On, Fung, Fa, Winnie, Vinod, Dave, Keshav, Brenda, and Candy for their professional, caring and consistent services throughout the years. They would go the extra mile in providing personal and memorable services for my family. It's always a pleasure to enjoy their delicious lunch and dinner buffet. I am looking forward to my future visits. Keep up the good work ! Best Regards, J.W. Langham Supper Club member
As the pool open again, I and my friends decided to go on a little staycation, because we missed the jacuzzi so much!!! The package we booked allows guests to check-in at 12nn and checks out at 4 pm. We arrived at 1 pm and Cwai, the front desk agent greeted us by our name with her big smile on, I can even feel it underneath the mask. During the check-in, Cwai knows our plan from the conversation and offered help to book the facilities timeslot, very attentive. It’s only taken us 10 minutes to finish the whole check-in process, thanks to Cwai for her professionalism. Later on, when we finish the pool time, the In-room dining team, Francis and Thomas, send us the snacks platter with refreshment drink and fruit. Knowing we wanted to have seafood dinner, they introduced the restaurants of the hotel. Truly appreciate their help. Despite these three helpful staff, the man who sent us forks at the midnight reminded us the breakfast time. Another man sent pillows afterward. We wanted to say thank you for the help. Just a little bit of disappointment, The buffet restaurant was so full that we couldn't reserve a table to enjoy the buffet dinner. And the choices of buffet breakfast were fewer than our previous stay. But we can tell everyone is working so hard to provide excellent service. Keep it up!…
We have enjoyed a number of staycations at the Cordis Hotel and without exception they have all been exemplary due in no small part to the wonderful staff team who go out of their way to offer the best service possible. The hotel is very contemporary in design and style with some amazing art work on display. Rooms are comfortable, peaceful and well presented. The Club Lounge is quite simply one of the best we have ever experienced and we are - well we were before the pandemic! - worldwide frequent travellers. The food and beverage options on offer are extensive and the lounge is designed in such a way that even when quite busy - as it was during our last stay - you never feel uncomfortable or your privacy compromised. We really want to thank Billy, Mark, Amy, Princess, Bella and Dash for your outstanding service. We also appreciated Billy's great sense of humour - you really made us smile! Thank you too to Babylyn for your service and also for all your assistance to help us join hotel's loyalty programme - very much appreciated. There were a few understandable covid restrictions, due to guest capacity over the Easter break, to use the rooftop pool but the lovely spa ladies - so sorry not to catch all your names! - were most helpful and secured a session for us when other guests failed to turn up. We were most impressed with their understanding and proactiveness in the situation. Breakfast as always was great. Good selection on offer and we particularly like the warm pastry section and fresh juices. We will be back very soon to enjoy another staycation and cannot recommend the Cordis Hotel highly enough! Thank you so much to all the team for making us feel so special and privileged!…
bright room, nice and convenient location and friendly services. special thanks to Hess and Joycelin to check me in and out. the experience was pleasing and unforgettable. This is my 3rd or 4th time staying here and it is just great as it was before.
The staff in lounge are great 👍🏻Sorry that I couldn’t recall all of the names, Amy, Eric the model (according to my little one), Princess, a lady we forget the exact name starting with A that we met all three days at the lounge. Everyone in the lounge are working positively, nice and caring! My little one is enjoying his time there anytime of the day! I really appreciate the kids friendly lounge, swimming pool in Cordis! I know some lounge in other hotels don’t allow kids to enter after a certain time say 6pm. We like sit on the swing especially at night time! Mr. Donny Ng the housekeeping AM is very helpful and responsive! Great service with efficiency! Two male staff at the front desk, one with eye glasses once we met at our checkin time, he was helpful and letting us know that we should be checking in at the lounge. Another male we met during our late night shopping of the little red panda, he is attentive and nice! …
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