Island Pacific Hotel

Island Pacific Hotel

outside of the hotel
Traveller (1092)
Room & Suite (430)
Terrific brunch buffet
Dining (70)

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About

4.0
#110 of 604 hotels in Hong Kong
3.8 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Island Pacific Hotel offers a blend of modern hospitality and traditional Hong Kong. Located in Hong Kong’s vibrant Sai Ying Pun neighbourhood and surrounded by heritage and culture, the hotel is close to the bustling Central district. Featuring 328 comfortable rooms and suites, the majority of which overlooks Hong Kong’s iconic Victoria Harbour, as well as individual dining venues and convenient facilities. Island Pacific Hotel is a smoke-free environment with non-smoking rooms and facilities.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Bar / lounge
Babysitting
Airport transportation
Conference facilities
Banquet room
Parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Ocean View
Languages Spoken
English, Chinese

Location

No.152 Connaught Road West, Hong Kong China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Hong Kong Intl Airport
Shenzhen Airport
51.6 km
See all flights
Sai Ying Pun
4 minMass Transit Railway (MTR)
2,282Reviews58Q+A100Room tips
Traveller rating
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  • 31
Time of year
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Detailed Reviews
Vin wrote a review Mar 2021
Hong Kong, China
4.0 of 5 bubbles
The room is clean and stylish, though it is quite small and the bed is not very huge too. Basically very limited space if you have many luggages. Also, the soundproof is not very good as we can keep hearing the noise from the corridor. We pick the package which can stay for 33 hours. It is value for money as we can stay in the room for nearly 2 days (from 9am to 6pm the next day). In-room service food is nice and the HK$200 F&B credit is enough for a light meal for 2.
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Review collected in partnership with this hotel
Date of stay: March 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IslandPacificHK Island Pacific Hotel, Owner at Island Pacific Hotel
Responded 4 Mar 2021
Dear vinw05, Thank you for sharing your thoughts about your recent stay with us. Your comment regarding soundproof is well noted, we shared and discussed with concerned departments for further improvement. We do have some bigger size room category named “Deluxe Harbour View Suite” or ‘Premier Suite’. See if you would like to try out in the near future. We look forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
j0hnbaptistchan wrote a review Aug 2020
4.0 of 5 bubbles
I stayed with my mother for 3 weeks because her flat was under renovation and she needed elderly care. The staff who helped us check in immediately was aware of her need of a plastic seat in shower room and made the arrangement accordingly.

One day my mum broke her head with a deep cut and bleeding during the stay, some staff with first-aid knowledge arrived to help check her wound and wrap her head with bandages before I brought her to hospital for stitches.

I saw the care and kindness of the staff to the infirmity, I am grateful to the hospitality service we received. I made a good choice to stay in this hotel.
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Review collected in partnership with this hotel
Date of stay: July 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IslandPacificHK 港島太平洋酒店 的General Manager, Owner at Island Pacific Hotel
Responded 5 Aug 2020
Dear j0hnbaptistchan, Thank you for staying at Island Pacific Hotel and taking time to post a review. I am glad to hear that you have enjoyed hospitality service from our team during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. May we look forward to welcoming you back again in the near future. Warm regards, Bonnie Lau General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CardiffMaddie wrote a review Jan 2020
Cardiff, United Kingdom
4.0 of 5 bubbles
Started here in a Deluxe Harbour View room. Was a bit misled by the picture featured as this was what we were expecting. However, that's the same wording but 'studio'. Apparently, all the 'Deluxe' rooms are the same size (23m2). This is small. Apparently the standard rooms are smaller. However, the hotel staff were very helpful and the rooms were very clean. They have a water cooler in each level for you to refill a bottle, thus saving in plastics. The hotel has a restaurant in the first floor. It showed a lovely array of buffet choices, but this was expensive along with the beer. Location was good, but a little out of town, but that suited us. Metro nearby. Recommended.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bonnie_Lau_IPH, General Manager at Island Pacific Hotel
Responded 18 Jan 2020
Dear CardiffMaddie, Truly appreciate for sharing your staying experience in Island Pacific Hotel. I am glad to hear that you had an enjoyable staying experience in Island Pacific Hotel. Regarding the room size of the Deluxe Harbour View Room would be 23 m², alternatively Deluxe Harbour View Suite is available sized 67-90 m² for your consideration of next visit. It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager
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Joe J wrote a review Mar 2020
1.0 of 5 bubbles
Been going to this hotel for a number of years, and has been my favourite part of coming to Hong Kong! Sadly over the last couple of years the service levels have really gone down the pan.

I booked a room as a Sino Club member to get 20% discount & free breakfast as on their website, and when I arrived they said this was not on offer.

Cancelled my booking at went to another hotel- there are many great hotels in HK, and unfortunately Island Pacific is not what it used to be!
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bonnie_Lau_IPH, General Manager at Island Pacific Hotel
Responded 3 Mar 2020
Dear joej736, Thank you for your comments and coming Hong Kong during the sincere period. Appreciate for your understanding as our team has explained the package situation in details upon arrival. Hotel has now doing the best prevention efforts under currently critical Coronavirus situation in order to protect our guest and match our government policies. We are welcoming you back in the future. Warm regards, Bonnie Lau General Manager
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jessica l wrote a review Jan 2020
5.0 of 5 bubbles
We had a great stay in Island Pacific Hotel. Rooms were modern and clean. The greatest standout was their commitment to well thought out sustainability initiatives. This included water stations on ever floor and minimal single-use plastic. These initiatives were incorporated in a way that did not inconvenience guests, and definitely a feature I greatly appreciated.

It was also convenient being one of the hotels on the Airport Express shuttle route.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bonnie_Lau_IPH, General Manager at Island Pacific Hotel
Responded 8 Jan 2020
Dear jessicalC1509BP, Thank you for sharing your thoughts about your recent stay with us with the perfect rating which is very encouraging. I am glad to hear that you have enjoyed our room, water dispenser and location during your stay. Thank you for your support towards our green hospitality practices and sustainability efforts. It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FKYT wrote a review Oct 2020
4.0 of 5 bubbles
Staff of the reservation office was patient, informative and polite in helping me go through my reservation. Staff of the front desk was polite, friendly and informative that we seem to have been friends for some time. The housekeeping was also quick to response our emergency call to fix the damaged shower-head.
The room (a Harbour View Room) has a splendid sea view and is quite, clean and tidy. However, it is a bit small and packed for prolonged stay inside. (Since I spent most of my time reading books I brought along with me)
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Review collected in partnership with this hotel
Date of stay: October 2020
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IslandPacificHK Island Pacific Hotel, Owner at Island Pacific Hotel
Responded 30 Oct 2020
Dear FT987654321, Truly appreciate for sharing your staying experience in Island Pacific Hotel. I am glad to hear that you had an enjoyable staying experience in Island Pacific Hotel. It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Silverchu wrote a review Sept 2020
5.0 of 5 bubbles
Right next to the waterfront, love the ocean view.
Staffs showed professionalism and provided excellent service.
Water can be filled by guests on every floor.
Room is clean and tidy
Highly recommended
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Review collected in partnership with this hotel
Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IslandPacificHK Island Pacific Hotel, Owner at Island Pacific Hotel
Responded 25 Sept 2020
Dear Silverchu, Truly appreciate for sharing your staying experience in Island Pacific Hotel and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed our room during your stay. It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wongtatwah wrote a review Nov 2020
Hong Kong, China
4.0 of 5 bubbles
What an unexpected sumptuous seafood dinner buffet with lobsters, crabs etc and Singaporean cuisines such as Chao Kwai Teo, Hainan Chicken rice and Pork Rib soup as well. The room although not big but comfortable and the half seaview is a bonus. In addition, the hospitable staff are everywhere from check-in at the reception to dining at the restaurant. The location of the hotel is convenient with the MTR station and bus stops nearby within very short distance walk. There are many eateries around that you will not be disappointed when you feel hungry late at night.
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Review collected in partnership with this hotel
Date of stay: November 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IslandPacificHK Island Pacific Hotel, Owner at Island Pacific Hotel
Responded 26 Nov 2020
Dear wongtatwah, Thank you for sharing your thoughts about your recent stay with us. I am glad to hear that you have enjoyed our dinner, room, services and location during your stay. We look forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager
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Jon G wrote a review Feb 2020
5.0 of 5 bubbles
Update: The precautions they are taking to protect guests during the Covid-19 crisis is truly amazing. It’s a real testament to the owner and management and all I can say is a big “thank you”.

Apart from that, this hotel has to be the best I’ve stayed in anywhere and I travel regularly for business.

The staff are some of the most friendly, courteous and professional I’ve had the good fortune to encounter - from the Manager to the Concierge and his staff and even housekeeping.

The newly renovated rooms are modern and exceptionally clean, with fantastic views over Victoria Harbour.

The location suits me 100%. While away from the high density areas, I love the atmosphere of Sai Ying Pun - the MTR is nearby and very convenient.

The management have to be congratulated for the way they run this hotel. Even though I’ve balked at writing a review for fear of it becoming too popular, I had to.

They definitely deserve a 4+ Star rating!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bonnie_Lau_IPH, General Manager at Island Pacific Hotel
Responded 2 Mar 2020
Dear JonR3D, Truly appreciate for sharing your staying experience in Island Pacific Hotel and the perfect rating which is very encouraging. We are especially grateful for your kind compliment towards Front Desk, Concierge and Housekeeping staff as it is great motivation for our staff in putting the best forward for our guests. We hope our staff will continue to surpass your expectations. I am also happy to hear that you have enjoyed the room and the distinctive neighbourhood of the hotel, which many guests found it unique and authentic. It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager
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Report response as inappropriate
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Isabyeu520 wrote a review Mar 2021
5.0 of 5 bubbles
good hotel location, love the community, old and vintage but still very energetic, filled with vivid life atmosphere.

counter staff Betina and David are welcoming and hospitable, glad to see the water dispenser instead of disposable bottle, so remember to bring your own bottle if you plan to stay here. Or try all local coffee shop and Taiwanese
tea shop around hotel

Nice sea view towards west harbour tunnel, not very spacious room but definitely a great deal👍🏻
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IslandPacificHK Island Pacific Hotel, Owner at Island Pacific Hotel
Responded 19 Mar 2021
Dear Isabyeu520, Thank you for staying at Island Pacific Hotel and taking time to post a review with the perfect rating which is very encouraging. I am glad to hear that you have enjoyed our room during your stay and am really appreciated for your compliments to Betina and David. It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from IslandPacificHK
Hong Kong, China
Thank you for your enquiry. At this moment, only chargeable private transfers (Limousine or 7-seater MPV) have been provided by our hotel. Kindly be informed that private transfers are required to book in advance. Normally, HKD150 per person airport shuttle bus can be found in the airport. However, this service has been suspended until further notice due to COVID-19. There are 3 ways to our hotel: 1) By Airport Express Train: 24mins Airport Express Train between Airport to Hong Kong Station. After arriving Hong Kong station, take the free shuttle bus H2 operated by MTR Company or take a taxi to Island Pacific hotel (Taxi fare approximate HKD$40 & it takes around 10-15mins). The free shuttle bus, H2, has been suspended until further notice. 2) By Taxi: Taking a taxi to and from our hotel will cost approximately HK$400 per trip (must be settle by cash in Hong Kong currents) which takes around 40-50 minutes under good road condition. The price may vary and is subject to the traffic conditions. 3) By Public Bus: Taking the city bus number “A10” to our hotel and the trip will take around 1 hour. Please get off at Connaught Garden stop. Our hotel is a 1-minute walk from there. For the bus routes and details, please click here. Kindly be reminded that most of the transportation services have been suspended or re-scheduled until further notice due to COVID-19. Please check with us again later before your visit. Thank you for your understanding. We are looking forward to welcome you. Best regards IPH
Vsteensma1 asked a question Oct 2019
Estes Park, Colorado7 contributions
Do the rooms have hair dryers and irons?
Answer from IslandPacificHK
Hong Kong, China
Dear Sirs, Greetings from Island Pacific Hotel. We are pleased to confirm that Hair dryers is equipped in the room and the irons set can be arranged. Please feel free to contact us for any assistance. Yours sincerely, Peter Lam
Matt asked a question Sept 2019
Khao Lak, Thailand3 contributions4 helpful votes
Hi looking for a room for 2 adults. 1 child. 1 baby. Can you supply cot?
Answer from IslandPacificHK
Hong Kong, China
Baby cot can be requested with limited inventory. Please advise staying period to reservations to check the inventory. Thanks IPH
Elim Travels asked a question Jun 2019
Singapore165 contributions66 helpful votes
Is there a free shuttle bus to Ferry Terminal? Thanks!
Answer from IslandPacificHK
Hong Kong, China
Dear Elimguo, Greetings from Island Pacific Hotel! Please be informed that our hotel courtesy shuttle bus departing at 10:30am daily from hotel to Sheung Wan Macau Ferry, Central Ferry Pier & Hong Kong Airport Station in total 3 drop off points. The shuttle bus is provided on first come first service, kindly queue up in 5 minutes before at our Concierge counter to wait for the bus Furthermore for the public transportation, you can take the bus no.905 nearby, 3 stops only to Macau Ferry Terminal. Please do not hesitate to contact us if you need further assistance. We look forward to welcoming you on your forthcoming visit. Best regards IPH
crossmans asked a question Feb 2019
Somerset, United Kingdom75 contributions72 helpful votes
We are booked to stay here over New Year 2019, does the hotel rooms have views of the fireworks display
Answer from IslandPacificHK
Hong Kong, China
Dear Crossmans, Thank you for writing to Island Pacific Hotel. We regret to inform you that it does not have views of the fireworks display from the hotel due to the location limit, however if you are interested to enjoy the firework and the countdown show, it is suggested in Central, it is only 15 minutes from hotel to Central. We look forward to welcoming you. Best regards, IPH
Lals2017 wrote a tip May 2020
Lancashire, United Kingdom35 contributions52 helpful votes
5.0 of 5 bubbles
"High and harbour view"
Read full review
Hydi M wrote a tip Nov 2019
1 contribution2 helpful votes
5.0 of 5 bubbles
"Higher floors are better"
Read full review
Nstamm1 wrote a tip Oct 2019
Denver, Colorado57 contributions46 helpful votes
5.0 of 5 bubbles
"Room 2606?"
Read full review
Kay C wrote a tip Sept 2019
Manchester9 contributions22 helpful votes
5.0 of 5 bubbles
"The harbour views were great."
Read full review
igal27 wrote a tip Jun 2019
Rehovot, Israel4,872 contributions575 helpful votes
4.0 of 5 bubbles
"Ask for harbor view from a high floor"
Read full review
Not the right property for you?
There are more places to choose from in the Hong Kong area.
ALSO KNOWN AS
香港港岛太平洋酒店, island pacific hotel hong kong, hotel island pacific
LOCATION
ChinaHong KongWestern District / Hong Kong Island / Sai Ying Pun / Western (Sai Wan)
NUMBER OF ROOMS
328
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ISLAND PACIFIC HOTEL

Frequently Asked Questions about Island Pacific Hotel
Which popular attractions are close to Island Pacific Hotel?
Nearby attractions include Sun Yat Sen Memorial Park (0.3 km), Bamboo Scenes (0.3 km), and Old Wan Chai Post Office (0.2 km).
What are some of the property amenities at Island Pacific Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Island Pacific Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Island Pacific Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Island Pacific Hotel?
Yes, parking is available to guests.
What are some restaurants close to Island Pacific Hotel?
Conveniently located restaurants include Burger Joys (Tai Yik House), Feather & Bone - Sai Ying Pun, and Winstons Coffee.
Are there opportunities to exercise at Island Pacific Hotel?
Yes, guests have access to locker rooms available in the fitness centre during their stay.
Does Island Pacific Hotel have airport transportation?
Yes, Island Pacific Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Island Pacific Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Island Pacific Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Island Pacific Hotel?
Many travellers enjoy visiting Tai Kwun (1.4 km), Sik Sik Yuen Wong Tai Sin Temple (7.9 km), and PMQ (1.1 km).
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