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4.5
#56 of 606 hotels in Hong Kong
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Nestled the heart of the bustling shopping, business, and entertainment district of East Tsim Sha Tsui, the award-winning InterContinental Grand Stanford Hong Kong offers sophistication and heritage with breathtaking views of Victoria Harbour. More than 500 luxuriously appointed guest rooms and suites, excellent meeting and event facilities, and world-class restaurants make this hotel the perfect choice for business and leisure travellers alike looking for an exceptional Hong Kong experience.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
InterContinental Grand Stanford Hong Kong, an IHG hotel
4,182 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The InterContinental Grand Stanford Hong Kong garners commendation for its spacious rooms that boast striking harbour vistas, though the decor may feel a touch outdated for some. Guests have called out the hotel's exceptional cleanliness and the attentive housekeeping. Service at this hotel is often highlighted for the staff's professionalism and warmth.
While the atmosphere blends classic elegance with a hint of antiquated charm, the central location is appreciated, despite the trek to the MTR. The hotel's amenities, especially the club lounge, are frequently praised, offering value that many guests see as justifying the cost.
Location
Central
Atmosphere
Sophisticated
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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Always a pleasure to stay here. We were upgraded to a harbor view suite as part of the Ambassador Privilege. The hotel is outstanding where service is concerned, be it reception staff, bellboy, doormen, all eager to help, and with a smile. We also like very much the location as it is walkable to the busy part of TST without being in the thick of it! Thank you.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Drummond, General Manager at InterContinental Grand Stanford Hong Kong, an IHG hotel
Responded 19 Jun 2023
Dear Kovit S, Thank you for choosing InterContinental Grand Stanford Hong Kong for your recent stay, we also thank you for sharing your stay experience on Trip Advisor. We are pleased to read that you found the hotel service outstanding as well the location. Thank you again for choosing our hotel and we all look forward to welcoming you back in the very near future at the hotel for your next stay. Please reach out to me at any time if I can be of further assistance for future stays. Best regards, John W. Drummond General Manager, InterContinental Grand Stanford Hong Kong john.drummond@icgrandstanford.com
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We spent three nights in a premium room with two beds and harbour view on the 9th floor. Both room and bathroom were spacious with an elegant decor (marble bathroom). The beds were comfortable and the view towards Victoria Harbour was stunning, in particular after dark with the red sail junk boats moving to and fro in front of the glittering skyline... Housekeeping was perfect. The breakfast buffet was varied and without any request from our side the staff took effort to find us a nice window table on day 2 and 3... We loved sipping a drink in the lobby or the adjacent bar when returning from our excursions. While it is of course tempting to discover HongKong's restaurants we had at least one dinner at the hotel opting for the Cantonese cuisine. Regrettably Peking duck had not been available (advance order required) but dumplings, roasted goose, prawns and shrimps had been a tasty substitute and I just loved the mango pudding fish... The location is close to malls, museums and the Star Ferry Terminal to Hongkong Island. The hotel is not far from East Tsim Sha Tsui MRT Station and for airport transfer you can take the MRT Airport Express to Kowloon and change there to the free hotel shuttle bus K3. One minor shortcoming: Make sure to have a room on a higher floor if you are sensitive to traffic noise as there is an express way between hotel and harbour and the panoramic windows are not quite sound-proof.
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Date of stay: October 2019
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John_Drummond_IHG, General Manager at InterContinental Grand Stanford Hong Kong, an IHG hotel
Responded 5 Jan 2020
Dear Hermann M, Thank you for choosing InterContinental Grand Stanford Hong Kong and for sharing the details of your stay. Delighted to learn of your wonderful experience and that you enjoyed the magnificent views of Victoria Harbour from your guest room. Also pleased to know that you found our beds to be comfortable as we are always investing in the highest quality of mattress as we know how important a good nights sleep is. It is also very pleasing to learn that our Housekeeping was perfect and that you enjoyed the quality and variety of our breakfast with its wide range of Western and Asian cuisines. We are also happy that you visited our award winning Cantonese restaurant Hoi King Heen and enjoyed the dumplings, roasted goose, prawns, shrimps and the mango pudding fish. As you have experienced our hotel is ideally located close to many restaurants, bars and shopping malls and also only a short walk to the famous Star Ferry Pier and to the MTR Metro Stations. The K3 shuttle bus also connects our hotel to Kowloon station for the Airport Express train. Thank you again for choosing our hotel and we are all looking forward to welcoming you again in the very near future. Best regards, John W.Drummond General Manager, InterContinental Grand Stanford Hong Kong john.drummond@icgrandstanford.com #InterConGSHK
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I reached Hong Kong early morning after a very tiring flight, at the intercontinental grand Stanford check in time is 2 pm so I had to wait in the lobby before I could be shown to my room, I requested an early check in but it wasn’t possible due to busy season. But the front desk executive gave us coupons for a couple of drinks which was polite. Rooms are nice and clean. We had a city view. The bed was super comfortable after a tiring flight. Full marks for the Mattress quality. Bedsheets, towels, linens everything was really soft and new. Bathroom amenities were top class. Mineral water was replenished daily. The housekeeping staff can only understand basic English but they are very efficient. Breakfast buffet was enormous. Good taste and many options. Freshly bottled cold pressed juices were a delight. Very less Indian food options but nonetheless everything was good. Fast wifi, helpful concierge, travel desk was helpful in booking Disneyland tickets etc Good location, situated in the prime area with good connectivity for cabs, subway etc. a lot of good Indian restaurants and money changers are at walking distance We stayed here for 5 nights and it was indeed very comfortable
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Drummond, General Manager at InterContinental Grand Stanford Hong Kong, an IHG hotel
Responded 27 Aug 2020
Dear Akanksha C, Thank you for choosing us for stay and for sharing your stay experience with us and other travelers. We are pleased that you found it to your liking and really appreciate your detailed review. We also can understand guest’s worries under the current circumstances, as the world adjusts to new travel norms and expectations, at InterContinental Grand Stanford we are pleased to let you know that we have introduced stringent hygiene measures with our IHG clean promise. We look forward to welcome you back once travel restrictions are relaxed. If I can be of any assistance please reach out to me at any time. Best regards, John W. Drummond General Manager, InterContinental Grand Stanford Hong Kong john.drummond@icgrandstanford.com
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Intercon Grand Stanford HK is my go-to hotel for my regular business trips to Hong Kong throughout the year. It's well located, in a less-chaotic part of town but still central enough to MTR stations. Service is consistent, extremely efficient (love that about the HK style!), and staff in concierge have been very helpful to my colleagues and me when it comes to storing brochures from trip to trip, which is much appreciated.
In terms of the hotel, the rooms are beautifully furnished and feel cosy and spacious for HK standards. The bathroom amenities are some of the best in Asia, and shower has extreme pressure which is great.
Breakfast is also a real standout at this hotel. Standout items include bagels (proper, boiled bagels, not simply donut-shaped pieces of bread!), smoked salmon, proper cream cheese (not sour cream as an excuse), a consistent offering of fresh strawberries and blueberries, and freshly squeezed orange juice. Staff at breakfast remember us from stay to say, including our corner lounge location where we prefer to eat breakfast.
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Date of stay: July 2019
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John_Drummond_IHG, 總經理 at InterContinental Grand Stanford Hong Kong, an IHG hotel
Responded 22 Jan 2020
Dear JxnTby, Thank you for once again choosing InterContinental Grand Stanford Hong Kong and for sharing the details of your stay. As you have experienced we are located in a quieter part of East Tsimshatsui but only a short walk to the MTR Metro stations for easy access to other areas of Hong Kong and Kowloon. Delighted that the service is consistent and efficient and that our concierge team are always helpful to you and your colleagues when you require storage for your brochures. We are also pleased that you enjoy our beautifully furnished guest rooms which are spacious and cosy and that you consider our selection of bathroom amenities to be the some of the best in Asia! It is also good to know that the shower pressure was great as we know how important a good shower experience is. Thank you also for your compliments for our 'standout' breakfast. It is pleasing to learn that our colleagues always recognise you and remember your seating preference in the corner of the lounge. Thank you also for your compliments for the quality and variety of our breakfast food and beverages. I will certainly pass on your compliments to our breakfast culinary and service teams who will be delighted to learn of your experience. Thank you again for your continued support which is greatly appreciated and we are all looking forward to welcome you back in the very near future. Best regards, John W.Drummond General Manager, InterContinental Grand Stanford Hong Kong john.drummond@icgrandstanford.com #InterConGSHK
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This is my very first time to stay in a Intercontinental Hotel after being a Spire member of the Loyalty Program. With the latest promotion package, I decided to stay for a night for another birthday celebration at this property and certainly it was a memorable one.
I would wish to show my appreciation to Kitty of the Guest experience team, Diana of the Front Office and Simon, the Duty Manager who arranges a big surprise for me! A suite with gorgeous harbour view together with birthday gifts of a champaign, chocolates and fruit platter and chocolate-coated strawberries! The strawberries are really delicious.
They personally greeted me during check-in and briefed me about the hotel, including the special sanitizing arrangement. There was even a sanitizing seal at the suite door and a sanitization kit with masks, alcohol wipe and hand wash. That’s very sweet and make guests feeling secured.
I have ordered in-room breakfast and it was enjoyable to hv breakkie next to the harbour.
Although the pool and gym is close due to the pandemic, the entire experience is certainly one of the best in an IHG property! Highly recommended.
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Drummond, General Manager at InterContinental Grand Stanford Hong Kong, an IHG hotel
Responded 27 Jul 2020
Dear orz_Oz0nE, Thank you for choosing InterContinental Grand Stanford Hong Kong for your staycation and celebration of your birthday, we also thank you for sharing your stay experience on Trip Advisor. We are also very pleased to read that in your detailed review you enjoyed the suite and harbour view for you dinner in the room, we also agree that it is memorable. We appreciate also you feedback on the team including Kitty, Diana and Simon. Recognition from our guests puts smiles on their faces, you review has been shared with them, We also can understand guests worries under the current circumstances, as the world adjusts to new travel norms and expectations, at InterContinental Grand Stanford we are pleased to see that you have experienced our enhanced measures with our IHG clean promise. It is also very encouraging that you found our food and beverage offerings enjoyable. Thank you again for choosing our hotel and we all look forward to welcoming you back in the very near future at the hotel for your next stay. Please reach out to me at any time if I can be of further assistance for future stays. Best regards, John W. Drummond General Manager, InterContinental Grand Stanford Hong Kong john.drummond@icgrandstanford.com
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We stayed last week as part of a birthday celebration, and as always had a wonderful time!
Obviously it is sad to not be able to go into the club lounge as we would normally, but the hotel and staff made sure we had everything we could need sent to our room instead. We were able to order food from the club lounge supper buffet (Fish goujons, spring rolls, samosas etc. On top of that the F and B manager Lars had some cocktails sent up to the room as well which was very kind!
Also, as it was my birthday, the managers kindly organised cakes/ whisky/ treats to be sent to the room, and they were delicious.
The room was very clean as always, and the whole hotel and staff clearly take the virus precautions very seriously, ensuring temperature checks were taken and hand sanitisers were available everywhere we went. We were also happy to see all the QR codes for the gov track and trace programme clearly visible in all the areas of the hotel we visited.
On top of that the hotel has a number of little cleaning robots that are making their way around the different areas of the hotel. I think these robots should have their own instagram accounts... updating their daily cleaning challenges. :P
The buffet breakfast was enjoyed in both the main restaurant (M) and in the club lounge. The main restaurant has more options to choose from, however if you are looking for a more basic breakfast and a quiet sit down, then the club lounge is also very nice! The eggs Benedict from the club lounge is one of the best we have ever had.
As ever, a hotel is only as good as the staff it employs, and the staff at the intercon make it what it is. They are determined in making sure your stay is as enjoyable as possible, from the club lounge staff who ensure everything we need is catered to. To the lads working in Tiffany's who are a delight to be around. Not forget the team working in the M restaurant, who go so above and beyond, making sure we have our favourite things to eat, even if they don't have it as a buffet option that day!
A special mention for Mr Drummond, Lars and Mimi, who as always took such good care of us. We would live at the hotel if we could, so grateful to all they do for us when we stay.
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Date of stay: February 2021
Location
Service
Sleep Quality
Room Tip:Join IHG, get auto room upgrade.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Drummond, General Manager at InterContinental Grand Stanford Hong Kong, an IHG hotel
Responded 26 Feb 2021
Dear mrjweetman, Thank you for choosing InterContinental Grand Stanford Hong Kong for your recent Birthday stay and for sharing your stay experience with the tripadvisor community. We are really humbled by your detailed review, highlighting all the aspects of your stay experience, each and every departments touchpoints have been given your feedback which is highly appreciated, I thank you for this. Again thank you again for choosing our hotel and we all look forward to welcoming you back in the very near future. Please reach out to me at any time if I can be of further assistance for future stays. Best regards, John W. Drummond General Manager, InterContinental Grand Stanford Hong Kong john.drummond@icgrandstanford.com
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My boyfriend and I had our first staycation here. We booked the 'Dine and stay' offer which included 1 night stay, Cafe on M dinner buffet, buffet breakfast, early check-in at 12pm and late check-out at 3pm. We didn't get an upgrade automatically, but we politely asked if it was possible and the front desk staff was doing his best to make it possible. We got an upgrade from a city view room to a harbour view room. My boyfriend and I really wanted to have a bathtub in the room and wouldn't have mind to pay extra for an upgrade to a room with bathtub. The staff managed to find a harbour view room with bathtub but he mentioned that it was on the 4th floor. We didn't mind this and were grateful for the arrangements made. The room was lovely and although you can hear the traffic below, there was a lot less traffic at night and we had a good night sleep. There's a footbridge right next to the hotel that crosses the road to the promenade. My boyfriend and I had a lovely walk from the promenade towards Whampoa to play bowling in the afternoon. We noticed there was no hair shampoo or body wash shampoo in the room. These things in the room should have been checked in advance for a 5-star hotel. I called "Instant service". The service wasn't so instant and I had to call twice before Housekeeping came with the shampoos. Other than that, our overall stay was really pleasant, especially when the package included buffet dinner and buffet breakfast. I would highly recommend this hotel.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Drummond, General Manager at InterContinental Grand Stanford Hong Kong, an IHG hotel
Responded 2 Apr 2021
Dear Anja1248, Thank you for choosing InterContinental Grand Stanford Hong Kong for your recent stay, we also thank you for sharing your stay experience on Trip Advisor. We are also very pleased to read that you and your boyfriend enjoyed the 'Dine and stay' package. We are also pleased that our front desk team member was able to arrange the upgrade for you both to our full harbour view room. It’s also great to read that you both had a good night’s sleep. The promenade we agree is nice for a stroll. My apologies for the amenities not being in the room. Thank you again for choosing our hotel and we all look forward to welcoming you both back in the very near future at the hotel for your next stay. Please reach out to me at any time if I can be of further assistance for future stays. Best regards, John W. Drummond General Manager, InterContinental Grand Stanford Hong Kong john.drummond@icgrandstanford.com
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we booked 3 nights here in start of December we arrived In hong kong 3 days before out check in and traveled to Macau and the hotel was nice enough to keep out bags there so we will not have to carry all of them to macau so that was very nice of them. the problem we had was with check in the receptionist advised us that they didn't have a room with fool harbour views that we already booked 6 months in advance and paid for (we were even platinum ambassadors member ) so they will give us a room with side views. we were not happy to say at least but think got worse very soon I told the receptionist that we would like to have the room we booked and prepaid for 6 months in advance and he told me that my booking was not for a full harbour view room and he was upgrading me to the side views I showed him my confirmation saying full harbour views on it and he kept saying that I should be happy because he is making me a favor. not wanting to fight we let them took us to our room that was not what we paid for but we did tell them that we are not happy and I would like to talk to the manager . we got to the room that was really fine if that is what you paid for we unpack and getting ready to sleep when we got a call that a full harbour view room was now available! how is it possible the room was not available before we check in at 8 or 9 pm! we had unpack all our staff put everything in the safe box and we had a 7.00 tour starting tomorrow ! we advised them we will stay were we are as we don't have time or energy to move the person talking to us was nice and kind and he apologised for the other person that keep insisting that we didn't book the room we booked and said that they had a problem with their system. the hotel was nice the location was what we wanted and the rest of the staff (expect this receptionist) were nice. not really sure if we would stay here in our next trip to Hong Kong as its usual that people want to get what they pay for
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Date of stay: December 2019
Value
Service
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Response from John_Drummond_IHG, General Manager at InterContinental Grand Stanford Hong Kong, an IHG hotel
Responded 28 Apr 2020
Dear Excursion810326, Thank you for staying at InterContinental Grand Stanford Hong Kong and taking the time to share your valuable feedback following your recent stay with us. Firstly please accept my apologies that we failed to meet your expectations during your stay. I am sorry to read that the service you received at our front desk was not desirable, I am looking into the booking and the source as is not acceptable and not our usual standard. It would help me greatly if you could email me at the below address so that I may look into your booking source of your stay. Once again please accept my sincere apologies. I do hope you will return to stay with us when you next visit Hong Kong to give us all the opportunity to redeem ourselves and I will personally ensure your stay will be a much more enjoyable one. I look forward to hear from you. Best regards, John W.Drummond General Manager, InterContinental Grand Stanford Hong Kong john.drummond@icgrandstanford.com
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Taking advantage of InterContinental's slashed hotel rates during the pandemic, we recently enjoyed another long weekend staycation at the Grand Stanford hotel in TST East. Reservation was made directly through the hotel's website where we found the best available rates. Confirmation email was received immediately, check-in was very fast this time as well.
The hotel has a quality gym, nice pool, several good restaurants and a great lobby bar. During this visit, we enjoyed a very good pizza from the Theo Mistral restaurant and enjoyed two visits to the Tiffany Bar on the ground floor. The bartender was in good form mixing up excellent Manhattans on both evenings.
Beyond the hotel, there are loads of restaurants, coffee shops and a few other bars in this area of the city. You are right on the waterfront as well and can leisurely walk all the way to the Star Ferry Pier enjoying lovely harbour and skyline views and the nice promenade atmosphere. The TST East MTR Entrance is 3-4 minutes west from the property while the Hung Hum Station is 7-8 minutes walk to the northeast.
Rooms are spacious, well decorated and offer good views. On this occasion we had a city view of the garden just outside the hotel. Importantly, the bed was large and very comfortable, allowing quality rest throughout our stay. There was plenty closet and drawer space, seating chair, work desk with a rolling chair, plenty of outlets and a flatscreen TV. The A/C and wifi worked perfectly throughout our stay. Room had the expected hair dryer, toiletries, bath robes, ironing board, safe, umbrella, kettle and a stocked fridge and bar area. Bathroom was spacious, shower water pressure very good and housekeeping was friendly and of a high standard.
Overall, it was another very good stay at the InterContinental Grand Stanford, especially given the present promotion packages and outstanding room rates, making this a very good staycation option for those interested in staying in the TST East area of the city. We were glad to have been able to take advantage of these deals again.
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Date of stay: October 2021
Rooms
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Drummond, General Manager at InterContinental Grand Stanford Hong Kong, an IHG hotel
Responded 31 Oct 2021
Dear BradJill, Thank you for choosing InterContinental Grand Stanford Hong Kong for your recent stay, we also thank you for sharing your stay experience on Trip Advisor. We are pleased that you returned to stay with us, it’s also great that you found the check in smooth and you visited out restaurant Theo Mistral and Tiffany’s Bar. Myself and the team thank you again for choosing our hotel and we all look forward to welcoming you back again in the very near future. Please do contact me when you plan to return. Best regards, John W. Drummond General Manager, InterContinental Grand Stanford Hong Kong john.drummond@icgrandstanford.com
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Due to pandemic for over a year, I chose to be back this hotel which I missed in past couples year. Nothing much has been changed. But you could see the sanitizer all around you, the nice thing is the floor lift landing also have one so you can sanitize after coming out of the lift. The service level did not drop due to lesser staff as you could see when you step into the hotel. All staff still very polite and you can feel their willingness to help and make your stay be a pleasant one.
I chose a staycation package including dinner and breakfast. The food quality still remain the same high level. Staff in restaurants are all very friendly and attentive. Pool is opened with limited number of people can get in which is understandable per government policy. Check out is awesome since all has been paid online when I booked the package. What I just need to do is drop the keys into the black color box at lobby - express checkout box. All in all, a decent and happy stay... Will be back around summer time if still cannot travel out of HK.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Drummond, General Manager at InterContinental Grand Stanford Hong Kong, an IHG hotel
Responded 12 Apr 2021
Dear LittleBee8888, Thank you for choosing InterContinental Grand Stanford Hong Kong for your recent stay, we also thank you for sharing your stay experience on Trip Advisor. We are also very pleased to read that you returned to stay with us and found the standards had not declined and the team were still as friendly and helpful as you remembered them. We understand guest’s worries under the current circumstances, as the world adjusts to new travel norms and expectations, at InterContinental Grand Stanford we are pleased to see that you have experienced our enhanced measures with our IHG clean promise. Thank you again for choosing us again and we do hope you will return in the summer, please send me an email when you plan to return. Best regards, John W. Drummond General Manager, InterContinental Grand Stanford Hong Kong john.drummond@icgrandstanford.com
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Dear Mary L,
Yes, a complimentary airport express shuttle bus no. K3 provided by MTR Corporation Limited is available for travelling to/from the hotel and Kowloon Station. (Service hours 06:15 - 23:00 (every 15 minutes))
Hi rjtlloyd, Yes ,the Sun Court Pool (on the 18th floor) is open in November , from 6am to 9pm and is heated in winter to allow for maximum guest comfort. Please do not hesitate to contact our Service Centre at (852) 2721 5161 if you require any further information. Our professional team will help you to make the best arrangement. Best regards, InterContinental Grand Stanford Hong Kong
Hi Osman,
you can enjoy our breakfast buffet at HK$278+10%. You may check with our front desk upon check-in for special promotion as well! Please do not hesitate to contact our Service Centre at (852) 2721 5161 if you require any further information. Our professional team will help you to make the best arrangement.
Best regards, InterContinental Grand Stanford Hong Kong
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PRICE RANGE
HK$1,336 - HK$1,988 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
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