Metropark Hotel Mongkok
No.22 Lai Chi Kok Road, Mong Kok, Kowloon, Hong Kong China
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About
#68 of 1,001 hotels in Hong Kong
Location
Cleanliness
Service
Value
All guestrooms and exterior of hotel has newly-renovated in 2016 and are equipped with spacious room and WiFi internet access. Metropark Hotel Mongkok is situated in an extremely convenient location providing easy access to the commercial and entertainment area and tourist attractions. There is only within one-minute walking distance to the Prince Edward MTR Station and Cross-Boundary Coach Terminal. Patronage can be traveling to and from the Hong Kong Airport directly by the Airport Bus A21. The Metropark Hotel Mongkok is nearby the Langham Place, MOKO Mall, Ladies Market, Goldfish Market and etc. The compact hotel is ideal for both business and leisure travelers to explore Hong Kong.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
24-hour security
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Shuttle bus service
Taxi service
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Languages Spoken
English, Chinese
Location
96Great for walkers
Grade: 96 out of 100
260Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
No.22 Lai Chi Kok Road, Mong Kok, Kowloon, Hong Kong China
Name/address in local language
Getting there
Prince EdwardMass Transit Railway (MTR)2 min
Yau Ma TeiMass Transit Railway (MTR)7 min
Car HireSee all Hong Kong car hire
2193Reviews75Q+A100Room tips
Reviews
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Great location, the family room was very comfortable even though it was very small. Nice and clean. Close to various types of cafes and restuarants. Also close to various markets like ladies st and sneaker st. Very close to Prince Edward stn. The cleaning stuff are very nice and cheerful. The porters also help us to get a large taxi and helped as with the luggage. The service was great. My family stayed there 4 times during Nov. It was a great place to stay. Highly recommended.
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I was disappointed prior to my booking given that no one was answering my inquiries using their email address. I was also surprised that they pre-authorized the whole amount I will be paying from my Debit card, 3 weeks before my check-in. This is the first I experienced it, even though they indicate in their website that payment will be in the hotel. The whole amount for 8-nights of stay was deducted early on, so it was huge. I was surprised also that the amount did NOT include breakfast, I thought it was automatically included when booking online (I searched for this option in their website but there is NONE). Their air freshener per floor really smells like cigarette smoke. I stayed there for 8 nights, but my room was cleaned only twice. Very BAD. Though I met their room cleaners/staff, she was very nice. But the fact they only cleaned it twice for 8 nights, it has something to do with their service and culture. Mr. Kenny Yip was very nice and cool, I hope to get in touch with him to show my appreciation when he helped me upon leaving the hotel after check out.…
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Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Go somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I was living in one of the rooms on level 9 which was positioned back to back with another room separated by a thin wall. I could hear a conversation that was going on next door as the wall was so thin. About 3am in the morning I was woken up by noise coming from the other room. I was unable to sleep at all as they were awake for the whole night talking. Such a same this could have been a really good hotel experience but ruined as you can hear other people and other people can overhear your conversation.
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Date of stay: April 2023
Value
Location
Service
Room Tip: If you want privacy and your conversations not overheard, this hotel is not for you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Thomas Chan, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 14 Jun 2023
Dear WilliamC, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hotel was take serious actions to prevent those kind of incidents happening again. Moreover, hotel management will review the products and procedures to maintain the quality services in order to provide a pleasant and comfortable stay for all our guests. Hope that you will give us the opportunity to better serve you in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely dirty hotel room in need of refurbishing. The housekeeping barely cleans the room and the whole floor stinks of cigarette. When we opened our bedside drawers it was full of used cigarette butts that housekeeping did not clean. Stains on the carpet, molds on the shower. Do not stay at this hotel!
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Date of stay: April 2023
Value
Location
Service
Room Tip: Do not stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Thomas Chan, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 10 Apr 2023
Dear 390danellag, Thank you for taking the time to share with us your recent experience after staying with us at the Metropark Hotel Mongkok. I am sorry to learn that our hotel was not able to meet your expectations during your recent stay, yet please rest assured the hotel management has well-received your feedback and necessary actions will be taken for improving the areas that you have concerned. If you do have any further comments you would like to share please feel free to contact us directly, so that we can further discuss and continue to improve ourselves to serve you better in the future. We hope you will allow us another opportunity to show you our true hospitality. Thank you again for your invaluable feedback and we wish to have the opportunity to serve your travel needs again in the future. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is the best argument for this hotel. The complimentary water and chilled cans of coke are also a very nice detail that not every hotel offers. The room are clean (but could be cleaner behind furniture). The staff was very helpful when the wifi broke down in the room. Overall a good and quiet stay. Nothing to complain about.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Thomas Chan, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 13 Mar 2023
Dear Frixme, Thank you for taking the time to share your experience with us! We are pleased to know that our service team have been treating you well throughout the stay and I will ensure our housekeeping team to take extra attention on all areas in guestroom. We have already discussed the issue internally to ensure this doesn't occur again. We all hope to welcome you back one day very soon again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I pick this hotel because of their convenient location. I can go to places from there easily. The hotel room is spacious and very clean. All the staffs, from front desk and concierge to house-keeping and restaurants, are very friendly and attentive. They always try their best to accommodate my needs and give me all the tips on getting around the city. I really appreciate the excellent service they provided and it's definitely worth more than I pay for.
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Date of stay: February 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 24 Feb 2023
Dear Jessica F, Thank you for your review regarding your recent stay at Metropark Hotel Mongkok. We are delighted that our hotel location had bring you convenience to explore Hong Kong as well as you have experienced our excellent guest service. We shall keep this up and assure your next stay will be an impressive one. Once again, thank you for staying with us, we are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I thought this was a pretty serious hotel in a good location (love Prince Edward), and maybe it's because of the Covid times, but it's been really quite bad. Facilities like the gym and cafe are closed, I can understand that. The 2 Mbps wifi? I get better speeds at the free Pizza Hut wifi. They clean the rooms every 5 days, and there's just generally no service. The TV doesn't even have a channel that shows the world cup, which I didn't think was possible.
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 29 Jan 2023
Dear Cal337, Thank you for your recent stay with us and providing your feedback on TripAdvisor. Whilst I am pleased to hear of the positive comments on our convenient location are highly appreciated, please accept my sincere apologies for some flaws which caused inconvenience to you. Please be assured that we will take necessary steps to follow up on your highlighted points. It is through the feedbacks from our guests that we are able to constantly improve our level of service and I would like to thank you again for bringing your experience to our attention. We have taken note of your comment of the WiFi speed and maid service arrangement, we shall work this out with our relevant department to ensure guests’ satisfaction at all time. Once again, thank you for staying with us, we are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Metropark Hotel Mongkok, which provide smooth services, is a superb staycation hotel during covid19. Room is very clean and tidy. Especially, the front desk staffs in hotel are willing to coordinate with guests flexibly since I have had a special request that have mentioned when I made the booking, and the staff have fulfilled my request perfectly and considerably upon check-in. I’d like to give a special shout out to Thomas Chan at the front desk, very attentive and courteous. The only drawback is the hotel decorations seems obsoleted as compared to other hotels. Overall, quite good. I'm sure many people love this hotel for the convenience. I thoroughly enjoyed two nights of bliss, would be happy to return any time.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 22 Nov 2022
Dear Lucas C, Thank you dearly for the 5-star rating and sharing such a wonderful review after your stay at Metropark Hotel Mongkok. We are glad that you have experienced our excellent guest service. The front desk team including Thomas Chan our Senior Guest Services Manager will be overjoyed to hear your comments about them! We shall keep this up and assure your next stay will be an impressive one. Moreover, concerning the adverse comment regarding hotel decorations you had mentioned in your review, it will be included in our future improvement plan. Once again, thank you for staying with us, we are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pro: location; nice and helpful staff; restaurant on the first floor offers authentic dim sum. Con: They gave me a room on the 4th floor first, the whole floor including the room filled with extremely strong smell of cigarette even though I requested a non smoking room. Then they moved me to the 11th floor, it did smell better with quite a few air purifiers working constantly. Still you can smell it. If this bothers you, don’t come. The whole place is dated with stained carpet. A surprise came to me at check out is a 20HKD bill for 4 local phone calls I made to agencies related to Covid procedures. I didn’t see anywhere posted in the room. They told me it’s one of those fine prints when I agreed to use the WIFi. OK, I guess that’s my fault..
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Bus A21 from airport stops right at the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 22 Nov 2022
Dear Ms, yingchun y, Thank you for your recent stay with us and providing your feedback on TripAdvisor. Whilst I am pleased to hear of the positive comments on our services and convenient location are highly appreciated, please accept my sincere apologies for some flaws which caused inconvenience to you. Please be assured that we will take necessary steps to follow up on your highlighted points. It is through the feedbacks from our guests that we are able to constantly improve our level of service and I would like to thank you again for bringing your experience to our attention. We have taken note of your comment of the unpleasant smell and carpet problem, we shall work this out with our Housekeeping team to ensure guests’ comfort at all time. Once again, thank you for staying with us, we are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Got woken up at 7 in the morning multiple times by housekeeping people. Housekeeping people start working really early and end really late at night. I was trying to fight jet lag, so my sleep schedule was a bit out of the ordinary, and boy I could hear all kinds of noise when I was sleeping. Almost feels like there’s no walls. I’m a light sleeper so this really kills me. Avoid this if you want a good night of sleep especially during your 0+3 medical surveillance. It also felt dusty and moldy and like no one actually cleaned this place as I could see the water stains even a freaking booger on the counter of the bathroom sink. I have hives so if a place is dusty, my skin gets really itchy. The nice things I can say about this place is the doorman and the people who work for room service are all really polite and attentive. I would come back though if this place would have been cleaner and more quiet. 这边的隔音是非常差的，走廊一有声音房间里面听的一清二楚。清洁人员从大早上开始工作到很晚才结束。所以经常能在房间听到他们的动静。所以睡眠浅的人别住这！别住这！别住这！0+3最需要有充足的睡眠。 另外感觉这房间没有仔细打扫过就给下个人用。貌似只有床上用品、杯子是清理过的，连水壶里面都有污渍。浴室水池台上我看见有类似鼻屎一样的东西，着实把我恶心到。而且房间感觉尘很大。我有寻麻疹所以我对尘螨过敏，一个地方如果尘大，我皮肤马上就有反应。 除了这两点，我是没什么挑剔的，毕竟这地理位置和这价钱也挺便宜的。而且开门和房间服务的工作人员非常礼貌，总是微笑着。如果不是噪音和不干净我肯定会再光顾…
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 16 Nov 2022
Dear WinnieH, Thank you for your recent stay with us and providing your feedback on TripAdvisor. Whilst I am pleased to hear of the positive comments on our services in particularly to doorman and room service staff are highly appreciated, please accept my sincere apologies for some flaws which caused inconvenience to you. Concerning the adverse comment you had mentioned in your review, please be rest assured that we will reinforce the cleaning standard of the room while the the sound issue will be seriously look at and it will be included in our furture improvement plan. Your valuable comments were most important to us for our future improvement and I hope this will not mar your overall impression towards our hotel. Once again, thank you for staying with us, my colleauges and myself are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$83 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
京港酒店, 旺角维景, 香港旺角维景酒店, metropark hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Mong Kok
NUMBER OF ROOMS
430
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Claim Your ListingMETROPARK HOTEL MONGKOK - Updated 2023 Prices & Reviews (Hong Kong, China)
Frequently Asked Questions about Metropark Hotel Mongkok
Which popular attractions are close to Metropark Hotel Mongkok?
Nearby attractions include Flower Market Road (0.4 km), Fa Yuen Street Market (0.4 km), and Goldfish Street (Tung Choi Street) (0.3 km).
What are some of the property amenities at Metropark Hotel Mongkok?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Metropark Hotel Mongkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Metropark Hotel Mongkok?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Metropark Hotel Mongkok?
Yes, valet parking is available to guests.
What are some restaurants close to Metropark Hotel Mongkok?
Conveniently located restaurants include canton pot, No Money So Lonely, and One Dim Sum Chinese Restaurant.
Are there opportunities to exercise at Metropark Hotel Mongkok?
Yes, guests have access to a fitness centre during their stay.
Does Metropark Hotel Mongkok have an airport shuttle?
Yes, Metropark Hotel Mongkok offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Metropark Hotel Mongkok have airport transportation?
Yes, Metropark Hotel Mongkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Metropark Hotel Mongkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Metropark Hotel Mongkok offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.