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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#30 of 1,001 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Hyatt Hong Kong is located along the waterfront of Hong Kong Island commanding views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 542 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children's playground
Airport transportation
Paid public parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Poolside bar
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Strollers
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Landmark view
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
City View
Languages Spoken
English, Chinese, Japanese
Location
100Great for walkers
Grade: 100 out of 100
200Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
No.1 Harbour Road Wan Chai, Hong Kong China
Name/address in local language
E-mail hotel
Getting there
Wan ChaiMass Transit Railway (MTR)6 min
AdmiraltyMass Transit Railway (MTR)11 min
Car HireSee all Hong Kong car hire
5122Reviews66Q+A100Room tips
Reviews
Traveller rating
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Most Recent
As a globalist, I confirmed a standard suite using a suite upgrade award and was assigned a standard suite room on the 23rd floor. Since it was a weekday, I was hoping to be lucky enough to be upgraded to a premium suite, but that didn't happen. Thanks to this, I was able to avoid spending any money. Overall, the room retained the Grand Hyatt identity, and although the view was disappointing, the room was very good. I enjoyed breakfast at the club lounge, afternoon tea, evening cocktails, and breakfast at the grand cafe, and I was satisfied with all food and beverage services. If I need a spacious and nice room when I stay in Hong Kong again, I think I will come back to Grand Hyatt. The view from the standard rooms at the Conrad, Regent, and Ritz-Carlton was better than the Grand Hyatt Standard Suite.…
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded yesterday
Dear철현 강, We would like to extend our heartfelt appreciation for your unwavering support. We are absolutely delighted to hear that we were able to provide you with an exceptional check-in and check-out experience. We are also thrilled that you thoroughly enjoyed the luxurious amenities and outstanding services offered at our Grand Club Lounge. Additionally, we are pleased to hear that you savored the delicious and diverse breakfast options served at Grand Cafe. Our club lounge staff takes immense pride in their friendliness and attentiveness, and glad that you found the view from our guestrooms to be superior to that of other hotels on Hong Kong Island. Your vote of confidence on TripAdvisor holds immense value to us, and we sincerely hope to have the pleasure of welcoming you back soon for another unforgettable stay. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
Reviewing my favourite hotel in recent year, Grand Hyatt is absolutely one of my favourite. The recent visit of Grisinni, the Italian Restaurant in Grand Hyatt remind me the wonderful staycation experience in the hotel. I was celebrating birthday with my boyfriend at Grand Hyatt Hong Kong in Nov 2020. The heartfelt and detail mind service amazing us, especially from a front office staff Jonathan at that time. Room is clean and tidy with the stunning Victoria Harbour view right in front of you. We enjoy a high tea from Tiffin in room, fascinating appearance and delicious. We visit Grand Cafe for dinner with high quality buffet to end up our wonderful birthday. We highly recommend this hotel to couple and family.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded 3 days ago
Dear christy y, Thank you for taking your precious time to post a 5-bubbles to highly recommend Grand Hyatt Hong Kong. We are truly elated to be listed as one of your favourite hotels. It is a real delight to know that your recent dining experience at Grissini, our Italian Restaurant has left a favourable impression on you. We are very happy that our popular afternoon tea set from Tiffin enjoyed in a room with magnificent view of the Victoria Harbour and top cleanliness, as well as scrumptious dinner buffet at Grand Café has culminated to an memorable birthday staycation. Our team is dedicated to providing exceptional service and creating memorable experiences for our guests, so it is truly rewarding to receive your recognition. We will make sure to share your kind words with the team, especially Jonathan at Front Office, to inspire them to continue their passion for enhancing the guest experience. We are honored by your awesome endorsements and look forward to welcoming you back in the near future. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having a great time at the Grand Hyatt once again. This was my third visit to celebrate, and I still love the cozy rooms, excellent service at the Grand Club, and, of course, the stunning harbor view. A special thanks to Miss Angelia for arranging the beautiful decorations! Our dining experience in GH steakhouse is also wonderful! The set menu was amazing, and the food was absolutely delicious! I want to thank the Steakhouse team, including Joyce, Jacky, and Yubin, for their efforts in arranging a delightful surprise. It was a memorable experience, and I will definitely be visiting again. Thanks for the great hospitality!
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded yesterday
Dear viviankwy, We want to express our deepest gratitude for your incredible support and love for Grand Hyatt Hong Kong. We are absolutely thrilled that you chose to celebrate with us for the third time, and we are delighted that you appreciated our humbled room decoration and delightful surprise. Your kind words of praise for the exceptional services provided by our Grand Club team and Angelia from Guest Experience truly uplift us. We are confident that they will be motivated by your encouraging message. Furthermore, we are overjoyed to hear that your dining experience at the Steakhouse was made even more special by the delectable food and exceptional service provided by our team, especially Joyce, Jacky, and Yubin. Rest assured that we will share your compliments with them and ensure that they are rewarded for their outstanding efforts. Once again, we cannot thank you enough for your 5-star endorsements on TripAdvisor. We eagerly await the opportunity to welcome you back to Grand Hyatt Hong Kong for many more memorable experiences. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed the Club Lounge so much in the Grand Hyatt Hong Kong, especially Scott Liu together with the F&B team provided exceptional services in the Club Lounge, Scott was very friendly, meticulous helpful and courteous. They made my stay a pleasure. The room was cozy and comfortable with spectacular harbour view. Moreover, the Front Office staff in the Lobby Floor were courteous and pleasant.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded yesterday
Dear keithkkwong, We sincerely appreciate the time you took to share your 5-bubbles review on TripAdvisor, recognizing our efforts. It brings us great joy to hear that you had a wonderful stay in our well-appointed room, offering a spectacular view of the beautiful Victoria Harbour. Providing our guests with cozy and comfortable rooms is a top priority for us. Our dedicated team works tirelessly to deliver exceptional service and create unforgettable experiences. We are thrilled to hear that our superstar, Scott, went above and beyond to ensure that you had an amazing stay. His commitment to providing outstanding service will be duly recognized and celebrated. Once again, thank you for your vote of confidence. We cannot wait to welcome you back to Grand Hyatt Hong Kong in the near future for another exceptional experience. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for a few days at this iconic property at Wanchai, a convenient location right next to the CBD. The rooms are all very well maintained to a very high standard, with views of the harbour. They have a wide variety of restaurants and I visited most of them - nice food and ambience. Most of all, the people there are extremely helpful and will surely make your next visit to HK at this property a very special one.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded 2 days ago
Dear MJ8, Thank you for taking the time to share your exceptional 5-star review of Grand Hyatt Hong Kong. Your kind words and recommendation on TripAdvisor are indeed inspiring and greatly appreciated. We are delighted to hear that you had a memorable stay at our iconic property in Wan Chai. It brings us immense joy to know that you enjoyed our well-appointed rooms with stunning views of the Victoria Harbour. We take great pride in offering a variety of dining options that cater to a range of cuisines, including Chinese, Italian, Japanese, and international fare. We are thrilled that our culinary offerings left a lasting impression on you and glad that had the opportunity to visit most of the outlets. Our team is the heart and soul of our business, and they strive to provide exceptional service to our guests. We are incredibly proud of their hard work and dedication, as they treat our guests like their own family. Your kind words of praise for our team's efforts in enhancing your experience are truly uplifting and highly valued. Once again, we sincerely thank you for your wonderful endorsement. We eagerly await the opportunity to welcome you back for many more memorable stays in the future. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just finished our 1 month Asia trip for our Anniversary celebration and HK was our last stop. As a globalist, we got a generous upgrade to a suite corner room and the thoughtful welcome amenities. The room was huge with a magnificent harbor view. All the staff were very friendly, warm and helpful. We visited HK almost every other year before the COVID, and this has been the most memorable stay in Hong Kong at the Grand Hyatt. Thank you for making this trip special and memorable.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded 6 days ago
Dear jkwong108, Thank you for choosing Grand Hyatt Hong Kong for your anniversary celebration trip. We greatly appreciate your support and for taking the time to share your wonderful 5-star review. We are thrilled to hear that our attentive team's warm gestures and thoughtful arrangements contributed to the joy of your anniversary celebration. Your kind words of praise for the exceptional service provided by our team in enhancing your experience are truly uplifting and highly valued. We are also delighted to learn that you were pleased with our spacious suite, offering breathtaking views of the stunning Victoria Harbour. We feel privileged to have provided you with an unforgettable stay on this special occasion and eagerly look forward to the opportunity of welcoming you back in the near future. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Our recent business trip to Hong Kong was elevated by the exceptional experience at the Grand Hyatt Hotel. The staff's kindness was evident throughout our stay, adding a personal touch that made us feel truly valued. The room was not only stunning but also thoughtfully designed, offering panoramic views of the city. Its spacious and well-equipped layout ensured a comfortable retreat after a long day of meetings. The strategic location of the hotel, just a 5-minute walk from the Convention Center, was a major convenience. This proximity not only saved us time but also provided a stress-free commute, allowing us to focus on our work. The dining options were diverse and delicious, catering to various preferences. Overall, the Grand Hyatt Hotel in Hong Kong is a perfect blend of luxury, convenience, and exceptional service, making it the ideal choice for business travelers. Highly recommended, and we look forward to returning. Thank you, Grand Hyatt, for a memorable stay!…
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: all the restaurants close at 10pm, so don't wait too long for joining dinner!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded 1 week ago
Dear Z370VUsarad, Thank you for choosing to stay at Grand Hyatt Hong Kong on your recent business trip. Your glowing testominals on TripAdvisor are truly inspiring. It is very heartening to read your lovely review sharing details of a memorable stay in a comfortable room with breath-taking view of the Victoria Harbour. We place great priority on guest's comfort and enjoyment, and it is very rewarding to hear that you found the thoughtfully designed room to be ideal to de-stress and unwind after a busy day. Your wonderful endorsements on our personable and caring service as well as our great range of dining options has brought much cheers to our amazing team. They work tirelessly to provide great guest experiences at all times and I am sure they will be elated to be recognised for significantly enhancing your experience. Our location is indeed convenient with covered and direct access to the next door Hong Kong Convention & Exhibition Centre and nearest MTR stations as well as close proximity to many others local sightseeing, sounds and tastes that appeal for both business and leisure travellers. Once again, thank you very much for your 5-bubbles review and high recommendation. We look forward to many more opportunities to create memorable experiences for you. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We very much enjoyed our experience at this hotel, it is conveniently located to HKCEC where we spent most of our time. Our dining experience was very good, we have stayed at this hotel on several occasions, the food appears to have improved considerably
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from grandhyatt hongkongLC, Other at Grand Hyatt Hong Kong
Responded 1 week ago
Dear Kaos196, Thank you for taking your precious time to recognise Grand Hyatt Hong Kong with a 5-bubbles review. We are thrilled to read your beautiful review sharing positive notes of another great stay experiencing exceptional services from the team and also on the excellent quality of our various dining options. Your wonderful endorsements are very motivating. It is also good to hear that the hotel’s direct and covered access to the Hong Kong Convention & Exhibition Centre has rendered us an ideal choice. We are very grateful to you for your incredible support and we can't wait to welcome you back to Grand Hyatt Hong Kong in the near future. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The corner suite was huge with a good view of the harbor, it even have a dinning table! The bathtub was big enough for 3 people! We stayed in 3 hotels, it is the best by far. The staff were friendly and warm.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from grandhyatt hongkongLC, Other at Grand Hyatt Hong Kong
Responded 1 week ago
Dear LslPlant, Thank you for choosing to stay at Grand Hyatt Hong Kong and we are truly humbled by your 5-star recognition on TripAdvisor. It gives us great joy to hear that we have delivered you the best hotel experience, enjoying a pleasant stay in a suite with stunning view of the Victoria Harbour, and also loved our multi-purpose table and spacious bathtub. Our team are indeed the heart and soul of our business, they take care of the guests like they would to their own family and I am so proud of their hard work and dedication everyday. Your kind words for the hotel fills us with joy and pride, and we look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a 5+ stars experience during my stay in Grand Hyatt Hotel Hong Kong. The room is spacious and tidy. The view is magnificent (a panoramic harbour view!). The food in the buffet breakfast in Grand Cafe is fantastic and there is a wide range of choice. The staff are extremely helpful, ranging from the check in, housekeeping and directing the traffic from the hotel.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded 1 week ago
Dear Yatming Ronald T, Thank you for choosing to stay at Grand Hyatt Hong Kong and for taking the time to leave a 5-bubbles review on TripAdvisor. We are thrilled to read your compliments sharing highlights on our exemplary customer service, clean and spacious room as well as our scrumptious and varied breakfast spread and it is very rewarding to know that these has contributed to a great 5+ star experience. Your appreciation of our efforts are very much appreciated by all. Also, our location is indeed fortunate offering panoramic views of the world-famous Victoria Harbour and convenient access to major transportation networks, as well as a plethora of local sightseeing, sounds, and tastes that appeal to both business and leisure travellers. Thank you once again for all your accolades and we look forward to many more opportunities to welcome your return. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$380 - US$496 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt hong kong hotel hong kong, hyatt hong kong, hong kong grand hyatt, hong kong hyatt
LOCATION
ChinaHong KongSouthorn Playground / Hong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
542
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Claim Your ListingGRAND HYATT HONG KONG - Updated 2023 Prices & Hotel Reviews (China)
Frequently Asked Questions about Grand Hyatt Hong Kong
Which popular attractions are close to Grand Hyatt Hong Kong?
Nearby attractions include Wan Chai (0.3 km), The Wanch (0.3 km), and Central Plaza (0.2 km).
What are some of the property amenities at Grand Hyatt Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Hong Kong?
Conveniently located restaurants include Grissini (Grand Hyatt Hong Kong), Burger Joys, and Dynasty.
Are there opportunities to exercise at Grand Hyatt Hong Kong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Hong Kong have an airport shuttle?
Yes, Grand Hyatt Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Hyatt Hong Kong have airport transportation?
Yes, Grand Hyatt Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.