GRAND HYATT HONG KONG

4.5

Location

Cleanliness

Service

Value

Certificate of Excellence

Grand Hyatt Hong Kong is located along the waterfront of Hong Kong Island commanding views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 542 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel.

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Property amenities

Pool

Fitness Centre with Gym / Workout Room

Room Service

Restaurant

Free High Speed Internet (WiFi)

Bar/Lounge

Spa

Airport Transportation

Babysitting

Banquet Room

Breakfast Available

Business Centre with Internet Access

Children Activities (Kid / Family Friendly)

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Outdoor pool

Public Wifi

Wheelchair Access

Room features

Accessible rooms

Air Conditioning

Family Rooms

Minibar

Non-Smoking Rooms

Refrigerator in room

Smoking rooms available

Suites

Good to know

HOTEL STYLE

Marina View

Luxury

HOTEL CLASS

Hotel links

Visit hotel website

Offers & Announcements:Members Get Up To 20% Off

Hotel packages

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Contact

No.1 Harbour Road Wan Chai, Hong Kong China

Name/address in local language

E-mail hotel

Getting there

Hong Kong Intl Airport26 km

Shenzhen Airport54 km

Wan Chai6 min

Admiralty11 min

Nearby restaurants

One Harbour Road (Grand Hyatt Hong Kong)

1 minChinese

Grissini (Grand Hyatt Hong Kong)

1 minItalian

See all nearby restaurants

Nearby attractions

Wan Chai

4 minNeighbourhoods

Hong Kong Convention and Exhibition Centre

3 minConvention Centres

The Wanch

5 minBars & Clubs

Hong Kong Hennessy Road

7 minPoints of Interest & Landmarks

See all nearby attractions

Neighbourhood

Wan Chai / Causeway Bay

Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.

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3,345Reviews

2,819Photos

53Q+A

100Room tips

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Popular mentions

Excellent service

I have returned to this hotel several times and my recent stay was the best-the executive floor rooms have been remodeled, and overall staff service was excellent. I would especially like to thank manager Scott Lui and Charis Hung for their care and outstanding service. …

Date of stay: January 2019

Response from grandhyatthongkongLC, Hotel Manager at Grand Hyatt Hong Kong

Responded yesterday

Dear ks c, Thank you for your continued support and for taking the extra time to share your experience on TripAdvisor. We are very happy to learn that the care and professionalism exhibited by the team in particular by Scott and Charis at the Grand Club has impressed you. I am sure they will be very delighted to receive your compliments. In addition, we have also noted your feedback regarding noise disturbance caused by the waterfront project managed by the government taking place adjacent to the hotel. We would be very grateful if you could email at hongkong.grand@hyatt.com to advise us of your future reservations so that we could update your profile and ensure you are assigned to a room away from the impact. Thank you for giving us the opportunity to serve you and we do hope to hear from you soon of your next visit to Grand Hyatt Hong Kong. Best regards, Rike Erdbrink Hotel Manager Grand Hyatt Hong Kong

Hotel's Favourite

One of the best

This hotel exceeded all expectations, very welcoming, efficient and friendly staff. Super clean, great pool area with kids playground. Food and service in the executive lounge was superb with probably one of the best views in Hong Kong. The Chinese restaurant was also very…

Date of stay: July 2018

Response from ghhkmgnt, Executive Assistant Manager - Rooms at Grand Hyatt Hong Kong

Responded 26 Jul 2018

Dear Seashore987654321, Thank you for choosing to stay at Grand Hyatt Hong Kong and also for taking the extra time to post a review of your experience on TripAdvisor. We are very happy to learn that you enjoyed your stay and we have delivered you with an experience that exceeded your expectations. Your kind words of recognition complimenting on our recreational facilities on 11/F, Grand Club Lounge, One Harbour Road Chinese Restaurant, room with stunning view of the Victoria Harbour and the service from the team are highly appreciated. It has been our pleasure having you as our guest and we look forward to welcoming you back very soon. Best regards, Winnie Lee Executive Assistant Manager – Rooms Grand Hyatt Hong Kong

Defines luxury and service

The properties location, room luxury and staff quality is beyond compare. This is the hotel that others are compared to. But the most obvious difference and valued luxury is provided by the staff and management of the hotel. They mean so much to me and my family that we take…

Review collected in partnership with Hyatt Hotels

Date of stay: January 2019

Response from grandhyatthongkongLC, Hotel Manager at Grand Hyatt Hong Kong

Responded yesterday

Dear GrandTour59666939428, Thank you for taking your precious time to write a lovely review of your stay at Grand Hyatt Hong Kong. We are truly pleased to know that you had a wonderful time with us, and most significantly that it is the service provided by the team that has impressed you the most. Your kind compliments in recognition of our works and efforts are much appreciated. It has been our pleasure having you and your family in the hotel and we hope Grand Hyatt will continue to be your first choice for all your future visits to Hong Kong. Best regards, Rike Erdbrink Hotel Manager Grand Hyatt Hong Kong

What a treat!

I can not recommend this hotel enough! The service actually exceeded our expectations. We booked a harbour view Club room (which means access to the Club Lounge) with free flow cooldrinks and coffee. For 2 hours in the evening, there are great snacks and alcohol. It also means…

Date of stay: December 2018

Response from grandhyatthongkongLC, Hotel Manager at Grand Hyatt Hong Kong

Responded yesterday

Dear Sharonified, Thank you for sparing your valuable time to share an experience of your stay with other travelers on TripAdvisor. It is a great delight to know that you had an overall enjoyable stay with us, and the impressive array of food and drink selection available at our Grand Club Lounge that also boast of an exquisite view of the Hong Kong skyline has been a part of your exceptional experience. We will definitely share your kind words of praise with the team to encourage them to continue their passion in delighting guests. Thank you for highly recommending the Grand Hyatt Hong Kong and we would love the pleasure of having you as our guest in the nearest future. Best regards, Rike Erdbrink Hotel Manager Grand Hyatt Hong Kong

All About Location & Service

Fantastic location for access to everything in Hong Kong - MTR, buses, restaurants, sights and shops. Great rooms (some interconnecting for kids), gym, pool and Grand Club lounge. But the concierge service is brilliant... they are on the money with recommendations, ideas,…

Date of stay: January 2019

Response from grandhyatthongkongLC, Hotel Manager at Grand Hyatt Hong Kong

Responded 5 days ago

Dear GedJJF, Thank you for sparing your time to share an experience of your stay at Grand Hyatt Hong Kong. We are truly overjoyed to learn that you enjoyed your stay with us and our hotel’s location has provided you with easy access in exploring Hong Kong. We are also very grateful to you for highlighting the exemplary customer service provided by the Concierge team. Thank you for recognizing our efforts and we look forward to the privilege of welcoming you back again in the not so distant future. Best regards, Rike Erdbrink Hotel Manager Grand Hyatt Hong Kong

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Harbour View Club Room

Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Hong Kong

The Grand Deluxe Harbour Room at the Grand Hyatt Hong Kong

Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Hong Kong

The Victoria Harbour Suite at the Grand Hyatt Hong Kong

Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Hong Kong

The Executive Room at the Grand Hyatt Hong Kong

Professional photo exclusively commissioned by TripAdvisorGrand Hyatt Hong Kong

The Diplomat Harbour View Suite at the Grand Hyatt Hong Kong

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Just getting mixed reviews from everyone on whether this is a good location for a family that is travelling to HK for the first time. I want to be able to get around easily as we will be doing all the touristy things. We don’t want to walk too far to the nearest station with our 2 year old. I’m stuck between here or closer to central ferry pier. Thanks

The MTR is a little walk away ,however to get to Kowloon the Star ferry is close by and It is cheap and a fun trip!

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Hi, we are looking to staying here for 4 nights in Jan. Is this hotel in a good location? We look it where things are busy with tourists and easy to catch transport to go see all the places around. Would you recommend here for a family of three(2 year old son). Thanks

It’s near the ferry and the mass transit system which go to all the key places

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Hi does the plateau king room with terrace have club access? Thanks

No. All club rooms are on the top 4 floors and have different lift to arrive. The plateau King room with terrace has no access to club. But maybe you can check with hotel to request an upgrade.