Harbour Plaza Resort City Hong Kong
No.18 Tin Yan Road, Tin Shui Wai, New Territories, Hong Kong China
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US$92
Fully refundable before Fri, 6 Oct
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About
#142 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
High-rise Hotel & Shopping Complex situated near Tin Shui Wai Park. Please be informed that the swimming pool area will be temporarily closed ON 12 Nov 2019 to 31 Mar 2020 inclusive.
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Property amenities
Parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids club
Airport transportation
Paid internet
Outdoor pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
English, Chinese
Location
60Somewhat walkable
Grade: 60 out of 100
35Restaurantswithin 1 km
7Attractionswithin 1 km
No.18 Tin Yan Road, Tin Shui Wai, New Territories, Hong Kong China
Name/address in local language
Getting there
GinzaHong Kong Light Rail2 min
Tin WuHong Kong Light Rail4 min
Car HireSee all Hong Kong car hire
787Reviews22Q+A92Room tips
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Coaster mats for cups only for lower levels? No free Wi-Fi. No charging sockets on the side where the sofa and beds are. Asked for extra bath towels, was told no, only 1 per bed/person, so we only had 2 bath towels, 1 each… would not let us borrow an umbrella, had to buy it
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from HPRC HPRC, Other at Harbour Plaza Resort City Hong Kong
Responded 1 week ago
Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future! Should you have any other concern or require any further assistance, please feel free to contact our Guest Services Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The facilities are pretty old, especially the sofa bed, smells( However, outdoor swimming pools is bigger than we expected. We bought a floaty for kids, but before that, I’d have asked the pool guard can we use it, after I got a positive response we ordered. Unfortunately, on the day when we bring it to the pool, we were informed that it NOT allowed to use in the pool area!!! Just for the reference, don’t make the same mistake, however we were using such floatiest in Miami, Spain, Dubai, Ibiza and so on, never happened like that. Oh, the pool guard also told me that you are in HK😳 so, yeah
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HPRC HPRC, Other at Harbour Plaza Resort City Hong Kong
Responded 18 Jul 2023
Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future! Should you have any other concern or require any further assistance, please feel free to contact our Guest Services Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I choose the place as I wanted to visit family. It is literally opposite the light rail so quite convenient. Lots of nearby placed to eat a basic breakfast. Option for longer term residential stay.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Clean and functional hotel. No frills.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from HPRC HPRC, Other at Harbour Plaza Resort City Hong Kong
Responded 13 Jul 2023
Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for 2 weeks (Jan 2023) with my family in this hotel. I am really impressed with the facility of the hotel and nearby areas. Transportations, shops, restaurants, banks etc are easily accessible. For my future Hong Kong visit, I will definitely book this hotel again.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We stayed in this hotel for 2 weeks in January 2023. We were in room 1182 throughout the stay. The hotel is very well situated with a lot of shopping malls in the vicinity. You will not be short of places to buy food and sundries. There is a light rail (tram) station opposite the hotel which is two stops from the train station. The tram station offers step-free access (very handy with a pram). There are also taxis available outside the hotel as well. If you paid for complimentary breakfast (more on this later), then you should ask to stay in Tower B - if you stay in Tower A you would need to walk to Tower B every day for breakfast. Booking on booking.com was seamless but the staff need to remind themselves of the details of each room. I asked for a room with a microwave (we have a baby who needs things sterilized) and was told by two different people that the room would not have a microwave - fortunately, it did! it is almost comical. What was not comical is that a hotel of this size and reputation still does not offer WiFi in its rooms! WiFi is available in the foyer and I believe the upper floor suites (20+) but our room had no such thing. The room itself was big and comfortable although the furnishings are very outdated and show signs of wear and tear. We liked the partition which separates the sleeping area from the lounge area - which makes the room itself like a suite. Upon entry, the room has a kitchenette - very handy for storing baby stuff. There is also a fridge as well - our fridge temperature was set to 3 on the dial, but to be effective, we turned the dial to full blast - 6. There is plenty of storage for both clothes, belongings and luggage. The room definitely has a lot more storage than your average hotel room. The bathroom was very nice and spacious, but again, could do with updating. There is plenty of storage in the bathroom for your toiletries - again, there is more bathroom storage than in your average hotel room. We loved the power of the showerhead - so nice after a day out. The kingsize bed was very comfortable and the window had a nice view of the town. The cot for our baby was very nice as well - they paid a lot of attention to the comfort of the pram, adding a nice thrill around the edges. Housekeeping is excellent - whenever there was a problem, they were around within 5 minutes - this definitely beats some more luxurious hotels in terms of response. The ladies who cleaned out the room were extremely nice and did a good job cleaning (sorry if we were very late every day leaving our room). However, here is a list of issues experienced with the room: a) Safe stopped working (I think the battery ran out) b) Keycard reader on the door was temperamental c) Toilet seat came off d) Toilet flush was very slow (I believe it was a design issue) e) Plug socket burned out (and had to be replaced) f) Mirror could have done with a good clean and there was dust on the slats of the wardrobe doors g) The air conditioning dial has an option for heat - unfortunately, it does not work! There were some days which were very cold - so we ended up buying a small electric fan heater. All issues were quickly resolved. The maintenance people were very efficient and courteous. As for breakfast, it is not very good. There is a very limited selection on offer for breakfast consisting of breads, English breakfast, salad and yoghurt. There is no fresh fruit available and only one coffee machine. After a few days, we ended up going out for breakfast (food is cheap in Hong Kong). Considering that the hotel offers a very good lunch and dinner buffet, they should try and offer a better breakfast. Overall, it was a good stay and we will definitely come back. This hotel is one of two in the vicinity (we heard bad things about Hotel Cozi nearby).…
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Date of stay: January 2023
Rooms
Service
Sleep Quality
Room Tip: If you stay in Tower A you would need to walk to Tower B every day for breakfast. Ask for a room...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Great location for a base. Close to the MTR which means you can get around very easily - close to Yuen Long and connecting stations to get to Kowloon and Central. Hotel itself is clean and staff were friendly and helpful. Rooms were also spacious. Connected to a nice but small shopping mall and plenty of places to eat. Also has a nice gym with plenty of equipment.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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2015 Jan 15-19. I am consolidating in this app all my hotel and travel bookings. This is rather dated but I would just have to indicate the year at the beginning of the review to avoid issues. . I was there with my European colleagues to discuss a critical project with the owner of the company. It was at a time when Hong Kong disallowed sending huge formula milk to China. Hotel was typically small and very functional. We didn’t use much of the facilities except breakfast as meetings were normally off site. Hotel was convenient for transport.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Harbor plaza resort city hotel is one of my favorite hotels in Hong Kong, spacious room and huge swimming pool Thanks front desk team, Ms. Sylvia, Ms. Eunice, Ms. Fiona and Mr. Jason, you know my preferences Thanks concierge team, Mr. Jordan, Mr. Jacky and Mr. Kim, you always take care of my luggage Thanks for fitness team, Mr. Jay, Mr. Chong, Mr. Kenneth, Mr. Jimmy, Mr. Tommy and Ms. Chan, thanks for your kindness During the pandemic, HPRC swimming pool and garden in the third floor are my sanctuary in Hong Kong, best memory
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Date of stay: July 2022Trip type: Travelled solo
Room Tip: The only issue in HPRC TSW is: even though I am membership, spend 100 days around per year for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We stayed there almost half a month and we had a wonderful experience. The location is perfect with all amenities near by! Huge rooms compared to Hong Kong status. Room is old style but still nice to stay as it is spacious and comfortable. Staffs are professional and helpful. The service of house keeping staffs are remarkable! We will stay there again in future for sure!
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: luggage storage is possible with a payment. Shopping Mall and LRT are in downstairs. They provide...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent service to Operator staff Calvin with easy communication and humble tune voice every time answering the guest needs and inquiry job well done. And to the FO staff very kind and welcoming faces to Brian you have a kind approach job well done and to Jason whom I only spoked in the phone thanks to you too. HSKP need some extra careful I was given a very very felty blanket lots of hair really bad smell seems just being pick up at the dirty basket from the pantry!! Can you imagine smelling it directly to your nose? I used room 2572 I don't mind telling information so it won't happen to your other guest.. Later was changed (blanket) Second thing It's good to have offered more facilities to your hotel guest but just make sure someone can follow. As the pool needs intense cleaning because of the amount of moss especially in the stair area and dirt. But apart from that TWO things all is good staff are kind and bfast team are polite too thanks to the incharge Lady sorry didn't get your name. Will still be back soon 🔜…
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$69 - US$133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港嘉湖海逸酒店, 嘉湖海逸, 香港嘉湖海逸, harbour plaza resort city hong kong hotel hong kong
LOCATION
ChinaHong KongPing Shan / Tin Shui Wai / New Territories / Yuen Long
NUMBER OF ROOMS
1102
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Claim Your ListingHARBOUR PLAZA RESORT CITY HONG KONG - Updated 2023 Prices & Hotel Reviews (China)
Frequently Asked Questions about Harbour Plaza Resort City Hong Kong
Which popular attractions are close to Harbour Plaza Resort City Hong Kong?
Nearby attractions include Tin Shui Wai Park (0.3 km), Tsui Sing Lau Pagoda (0.9 km), and Dragon Park (Tin Shui Wai) (0.3 km).
What are some of the property amenities at Harbour Plaza Resort City Hong Kong?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Harbour Plaza Resort City Hong Kong?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Harbour Plaza Resort City Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Harbour Plaza Resort City Hong Kong?
Yes, parking is available to guests.
What are some restaurants close to Harbour Plaza Resort City Hong Kong?
Conveniently located restaurants include Idou Dessert, China Land Restaurant (Fortune Kingswood), and Magic Touch.
Are there opportunities to exercise at Harbour Plaza Resort City Hong Kong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Harbour Plaza Resort City Hong Kong have an airport shuttle?
Yes, Harbour Plaza Resort City Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Harbour Plaza Resort City Hong Kong have airport transportation?
Yes, Harbour Plaza Resort City Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Harbour Plaza Resort City Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Harbour Plaza Resort City Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.