Regal Riverside Hotel
2,053 reviews
#159 of 798 Hotels in Hong Kong
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34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong China
Lowest prices for your stay
US$167
Free cancellation until 14/07/21
永安旅遊
Trip.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Panoramas (17) Room & Suite (700)
About
#159 of 798 hotels in Hong Kong
Location
Cleanliness
Service
Value
Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,147-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul.
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Property amenities
Parking
Free internet
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Paid wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Housekeeping
Room service
Safe
Telephone
Electric kettle
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Family
Languages Spoken
English, Chinese
Location
Full view
83Good for walkers
Grade: 83 out of 100
104Restaurantswithin 1 km
12Attractionswithin 1 km
Contact
34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong China
Name/address in local language
Getting there
Sha Tin WaiMass Transit Railway (MTR)8 min
City OneMass Transit Railway (MTR)10 min
2,053Reviews48Q+A100Room tips
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Popular mentions
the regal riverside hotel is a classic premium hotel established in the 1980s when the shatin newtown is born with the hotel housing cakeshops, restaurants, cafes, coffee shops, swimming pools, spas pools, and so on, allowing customers to have a full comprehensive view of the shing mun river alongside my alma mater beaming the town with colours and lights thus producing a range of delights and twilights with the riverside buildings making the town the best quality residence in hong kong.
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Date of stay: February 2021Trip type: Travelled solo
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 2 weeks ago
Dear JAMESLEE077: Thank you very much for sharing your positive feedback on Trip Advisor. We are delighted to learn that you enjoyed your stay with us and happy with our facilities and dining options. Please do visit us again and our warmest welcome awaits you. Best regards Stephen Au
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Truly enjoy the vibe of this hotel! They got pool and sauna that make your stay extra enjoyable. They staff is polite and friendly and quality service. Rooms are spacious and can see a stunning pool view. The general environment is comfortable with a very reasonable price around the location. Perfect place to go for a sweet holiday.
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Review collected in partnership with RegalHotel.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 3 Dec 2020
Dear Kessybird: Thank you for staying at Regal Riverside Hotel and sharing your positive feedback on Trip Advisor. It is our great pleasure to learn that you had a very enjoyable stay with us, and our services and facilities were to your entire satisfaction. Your compliments really warmed our hearts and we very much look forward to the opportunity of welcoming you back again in the near future. Best regards Stephen Au
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Regal Riverside was found me a very convenient hotel located at Shatin. Shatin is one of the highest populated density area in New Territories. However, the surrounding is found me very quiet, less people around but you can walk around in a short time to nearby shopping mall and other scenery place.
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Review collected in partnership with RegalHotel.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 3 Dec 2020
Dear kamfip122: Thank you for choosing Regal Riverside Hotel and sharing your valuable comments on Trip Advisor. We are delighted to learn that you enjoyed our peaceful surrounding and trusted that you had a pleasant stay with us. Please return again and you may explore our hotel website for the good offerings. Thank you once again for your support and we look forward to serving you again soon. Best regards Stephen Au
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Recently we had to stay in this hotel due to the renovation of our home. First I will like to thank the friendly staffs for their hospitality. Though in the beginning there were few glitches, and the front desk staffs were fast to solve my problem. I hope all the hotels in Hong Kong can have the same hospitality as Regal Riverside Hotel!!!!! Thank you guys we had a great experience here!!!!
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Date of stay: September 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 13 Oct 2020
Dear kenkwoklo: Thank you for staying at Regal Riverside Hotel and sharing your valuable comments on Trip Advisor. We are most delighted to learn that you had a very enjoyable stay with us, and our services were to your entire satisfaction. Your compliments on our Front Desk associates are truly appreciated and they joined me in thanking your kindness. Thank you once again for your support and we look forward to the pleasure of welcoming you back again soon. Best regards Stephen Au
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Im rating a 4 out of 5 out of consideration for your staffs, not because I am satisfy with my stay. Would give 0 originally. Checked in on October 1st. Queue stretched as far as the eye can see all the way to the end of the lobby. There is only ONE staff member to do both check in and check out at same time. I was waiting in line observing the staff from distance. His speed is actually fast but there's too many people and only one person can't keep up with everything. After a while another one came out to help. Harold was the one who help me check in and it took him less than a minute to finish everything. In fact, he was so fast I'm not done filling up the documents for check in and he already had my room key in his hand and my ID was placed in front of me without me realizing it. By the way I was furious but after seeing how efficient he is and he was smiling my anger disappeared. Same with the other staff member named Jackie. I even heard him laughing while talking to the guest in front of him. Even under heavy workload both of them remain cheerful and was smiling all the time so I could not be angry at them because its not their fault that we had to wait long in line to begin with. Room was okay, it has been upgraded so no complaints there. Just not as clean as I thought. From what I observed, the frontline staffs are by no means incompetent. In fact, I commend them for maintaining standards. The management in question however, is. Don't say that business is bad so you need to save money by firing staff members then overworking the remaining. I wouldn't be surprise if one day a staff member would quit in the middle of his shift because they had enough. Firing staffs to make up for lost business is one thing, but firing too much to the point that you're understaffed is another. The people who pay the price are both your guests and your employees. Because of this I'm never coming back again. Really bad management.…
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Date of stay: October 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 8 Oct 2020
Dear PrincessCarman: Thank you for sharing your stay experience at Regal Riverside Hotel with us. We always welcome guest feedbacks no matter it is good or bad, because that will help us to understand the guest needs and provide a clearer path for us to improve upon areas that we may have come up short. Please accept our sincere apologies for areas that we failed to meet with your expectations at your recent stay, we shall review our service procedures and strive for appropriate improvement. Your compliments on our Front Desk associates are truly appreciated and we treasure your goodwill. Best regards Stephen Au
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PRICE RANGE
US$46 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港沙田丽豪酒店, 沙田丽豪酒店, 香港沙田丽豪, 香港丽豪酒店, regal riverside hong kong, hotel regal riverside
LOCATION
ChinaHong KongSha Tin / New Territories / Sha Tin Wai
NUMBER OF ROOMS
1147
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Claim Your Listing Frequently Asked Questions about Regal Riverside Hotel
Which popular attractions are close to Regal Riverside Hotel?
Nearby attractions include New Town Plaza (0.8 km), Shatin (0.6 km), and Snoopy World (0.7 km).
What are some of the property amenities at Regal Riverside Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Regal Riverside Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Regal Riverside Hotel?
Conveniently located restaurants include Din Tai Fung Sha Tin, IKEA Restaurant & Cafe, and Chan Kun Kee Dai Pai Dong.
Are there opportunities to exercise at Regal Riverside Hotel?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does Regal Riverside Hotel have an airport shuttle?
Yes, Regal Riverside Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Regal Riverside Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Regal Riverside Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Regal Riverside Hotel?
Many travellers enjoy visiting Sik Sik Yuen Wong Tai Sin Temple (4.4 km), Che Kung Temple (1.7 km), and Tsang Tai Uk (1.1 km).
Does Regal Riverside Hotel have any great views?
Yes, guests often enjoy the river view available here.