34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong China
E-mail hotel
Lowest prices for your stay
Earn rewards for every stay
US$121
Earn rewards on eligible stays
US$121
US$111
Breakfast included
Booking.com
Vio.comUS$111
KLOOKUS$121
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,589)1,589
360
Panoramas (17) 
Videos (1)
About
#188 of 1,001 hotels in Hong Kong
Location
Cleanliness
Service
Value
Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,147-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free internet
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Indoor play area for children
Highchairs available
Airport transportation
Valet parking
Paid public parking on-site
Wifi
Paid wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Vending machine
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Housekeeping
Interconnected rooms available
Room service
Safe
Electric kettle
Flatscreen TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
Bath / shower
Hair dryer
Show more
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Family
Languages Spoken
English, Chinese
Hotel links
Location
75Somewhat walkable
Grade: 75 out of 100
127Restaurantswithin 1 km
15Attractionswithin 1 km
34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong China
Name/address in local language
E-mail hotel
Getting there
Sha Tin WaiMass Transit Railway (MTR)8 min
City OneMass Transit Railway (MTR)10 min
Car HireSee all Hong Kong car hire
2160Reviews48Q+A100Room tips
Reviews
Traveller rating
- 530
- 824
- 485
- 173
- 148
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
I have been a long stay customer for some years prior 2019. After almost 4 years has not been to Hong Kong, I visited this year (2023) and booked a 31 nights accommodation. When I started booking this time, I was asked the purpose of booking. Then signed the contract and paid full amount. It has been dramas when I used hotel shuttle now it is buy one get one free. Upon my arrival, I was provided two bath towels and two rolls toilet paper for 7 days period as service is once per week. I and my wife felt a bit odd and rang the reception. We were told to buy our own bath towel and toilet papers. The reception staff appears NOT well trained and even made mistakes on our period of stay, writing a dinner concession card for an over night stay instead of 31 nights, Then drama began when we queried by the hotel restaurants thought we didn't use the service much. The bathroom is full of terrible smell and the staff attended and used towel covering the hole next to the toilet. I have to reminded the service staff to do vacuum floor and fill the shower liquid, some of them are very helpful. The public toilets are dirty and water leaking and some areas are full of cigarette buds. Despite the fact that this experience was a bit odd, many staff working on the ground are nice and patient with us.…
Read more
Review collected in partnership with RegalHotel.com
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Wonderful staff who were very friendly and helpful. The hotel was also centrally located. Breakfast buffet was delicious! The room was spacious and extremely comfortable. We really enjoyed our stay there.
Read more
Review collected in partnership with RegalHotel.com
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 27 Jun 2023
Dear tamarapeters07: Thank you for choosing Regal Riverside Hotel. We are very pleased to learn that you had a pleasant stay with us and our services were to your entire satisfaction. Your compliments on our staff are truly appreciated, rest assured that we shall continue in our endeavour to maintain our finest standard at all times. Thank you once again for your kind comments and we look forward to the opportunity of welcoming you back soon. Best regards Stephen Au
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Regal Riverside is a relatively older hotel but they maintain well. I like the large room size and the extra refrigerator in the room for long term guests. I asked for 2 beds and they provided 2 beds as I requested. I also enjoyed the SPA and pool. Room service staff and Front Desk staff are very friendly and did a good job. If I may suggest for improvement are the sewer smell in the bathroom and the dust collected around the ceiling above the bathroom sink. Otherwise I had a good stay and will recommend this hotel to the others. Keep up the good work!
Read more
Review collected in partnership with RegalHotel.com
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 1 week ago
Dear Guest: Thank you for staying at Regal Riverside Hotel and sharing your valuable comments on Trip Advisor. We are delighted to learn that in general you had a pleasant stay with us, and our services and facilities were to your expectations. Your comment on the bathroom condition is well noted and we shall improve where appropriate. Thank you once again for your support and we look forward to the opportunity of welcoming you back again in the near future. Best regards Stephen Au
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So this is one of the worst hotels in hongkong. One they wont allow you to upgrade rooms even if you're willing to pay. You have to book another room and let go of the previous booking. We stayed there for a even though we booked for 4 nights. The rooms are not spacious linens were smelly. Andall
Read more
Date of stay: November 2023Trip type: Travelled with family
Room Tip: Please avoid this hotel at all cost
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 2 weeks ago
Dear Guest: Thank you for choosing Regal Riverside Hotel. We are sorry to learn of your unpleasant experience on room reservations. However, we are not able to identify your booking, please feel free to contact us through hotel email and we are delighted to provide further assistance whenever necessary. Your kind understanding is much appreciated. Best regards Stephen Au
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
had better expectation but quite disappointed. Room size was good, but curtain was broken. When I called the reception around 20:30, no one answered. Finally I went down stairs and changed room. The new room was a bit smelly and entire room had only one socket which was very inconvenient. In short, Regal hotel should have a much higher standard I think. Hope the service and facilities could be improved. Breakfast was a zoo, and choices are so basic.
Read more
Review collected in partnership with RegalHotel.com
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 2 weeks ago
Dear Guest: Thank you for choosing Regal Riverside Hotel and sharing your feedback on Trip Advisor. We are sorry to learn that the room condition was not up to your expectations. Your constructive comments are noted to heart and rest assured that actions will be taken to rectify the shortcomings. Meanwhile, please accept our sincere apologies for any inconvenience may have caused. Thank you once again and we look forward to the opportunity of welcoming you back again soon. Best regards Stephen Au
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's a good value option and is accessible. This is the 3rd time I booked this hotel. The last 2 were perfect but this time I had a bit of mixed feelings. We have a meeting that begins pretty early on the next day nearby at Fo Tan. We just want to have somewhere to rest so I booked a smaller room this time. The bed had stains and the toilet had a bad smell unless I poured some water into the shower drain from time to time. As for service, the concierge is really helpful. Staffs are friendly. The booking system is where it failed. I booked the room through the official website with membership. It states the check-out time is 12 pm so I added 3 hour extension for late-check out as I had another event that day at 5 pm. Then I received a confirmation email stating that the check-out time would be 1 pm. But when I got to the hotel, it told me to check out at 12 again. So I told the front desk that I paid for the extension then he told me that I could check out at 3 pm. On the last day around 2:15, I got a phone call asking me if I would like to stay one more night as I hadn't checked out yet. It seems to me, that everyone in the hotel doesn't know when should the guest check out. Especially, later on, I found out that 1 pm may be the correct checkout time as I booked with a membership. But then it makes me even more confused as to whether I'm allowed to stay till 3 pm or 4 pm?…
Read more
Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 3 weeks ago
Dear Guest: Thank you for staying at Regal Riverside Hotel again, your loyal support and compliments on our Concierge staff is truly appreciated. Please do understand that Regal Rewards privileges including late check out until 1:00pm is subject to room availability, perhaps our associates should have explained to you more precisely upon check in. Please accept our apologies for the neglects. Your constructive comments on our services and facilities are well taken and we shall improve where appropriate. Thank you once again and we look forward to welcoming you back soon. Best regards Stephen Au
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived at the hotel at mid night on 06/11/2023 and needed to borrow a universal adaptor from the front desk. The receptionist told me that they don't provide such service and asked me to contact their porters for assistance. The portter managed to find one from a pile of used adaptors and ask me to pay $20 for it. I agreed and presented my credit card to them as I did not have any cash with me. I explained to them that I had just arrived with no lical currency. The porter told me "no cash, no adaptor". I was so desperated for the adapter and was utterly dispointed at the way they treat their guests.
Read more
Review collected in partnership with RegalHotel.com
Date of stay: November 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 3 weeks ago
Dear Guest: Thank you for choosing Regal Riverside Hotel and sharing your comments with us. We are sorry for the miscommunications due to language barrier. We have duly briefed our associates to explain to guest more precisely that we do not provide adapter due to safety concern. Please accept our apologies for any inconvenience may have caused. Your kind understanding is highly appreciated. Best regards Stephen Au
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff does not understand English properly, no good option for food for vegetarians, chef should be more accommodating for food requests, airport to hotel Drop derive is good, overall decent experience
Read more
Review collected in partnership with RegalHotel.com
Date of stay: October 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 5 Nov 2023
Dear Guest: Thank you for staying at Regal Riverside Hotel and trust that you had a pleasant stay with us. Your constructive comments are well taken and rest assured that we shall improve where appropriate. Your comments help us greatly in understanding guest needs. All of us at Regal Riverside look forward to the opportunity of welcoming you back again soon. Best regards Stephen Au
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reasonably decent hotel. Lots of food options in the immediate area and close to a bus stop for direct access to/from airport. Room is spacious (we booked a bigger room) and clean. I also like that it’s across the street from the river which has a nice walking area.
Read more
Date of stay: November 2023Trip type: Travelled with family
Room Tip: Easy bus ride from the airport. Route A41
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 5 Nov 2023
Dear Ian C: Thank you very much for staying at Regal Riverside Hotel and your positive feedback on Trip Advisor is truly appreciated. We are delighted to learn that you enjoyed the river view and found our hotel easily accessible by public transportations. Thank you again for your constructive comments and we look forward to welcoming you in your future stay. Best regards Stephen Au
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is okey, because is so big but need to improve the cleanliness and facilities.But we enjoyed and relaxed anyway.Nice location too.For sure we will come back again again.Thank you for your service!
Read more
Review collected in partnership with RegalHotel.com
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Stephen Au, General Manager at Regal Riverside Hotel
Responded 11 Sept 2023
Dear jayroxbalgos: Thank you for choosing Regal Riverside Hotel and sharing your positive feedback on Trip Advisor. Your comments are well noted and we shall improve where appropriate. We are delighted to learn that in general you had a pleasant stay with us and your comment on returning again is truly appreciated. Once again, thank you for your support and we look forward to welcoming you back soon. Best regards Stephen Au
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$63 - US$91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港沙田丽豪酒店, 沙田丽豪酒店, 香港沙田丽豪, 香港丽豪酒店, regal riverside hong kong, hotel regal riverside
LOCATION
ChinaHong KongSha Tin / New Territories / Sha Tin Wai
NUMBER OF ROOMS
1147
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingREGAL RIVERSIDE HOTEL - Updated 2023 Prices & Reviews (Hong Kong, China)
Frequently Asked Questions about Regal Riverside Hotel
Which popular attractions are close to Regal Riverside Hotel?
Nearby attractions include New Town Plaza (0.8 km), Shatin (0.6 km), and Snoopy's World (0.7 km).
What are some of the property amenities at Regal Riverside Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Regal Riverside Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a view of the mountains.
What food & drink options are available at Regal Riverside Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Regal Riverside Hotel?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Regal Riverside Hotel?
Conveniently located restaurants include Nara Thai Cuisine, Hong Kong Wing Nin, and IKEA Restaurant & Cafe.
Are there opportunities to exercise at Regal Riverside Hotel?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does Regal Riverside Hotel have an airport shuttle?
Yes, Regal Riverside Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Regal Riverside Hotel have airport transportation?
Yes, Regal Riverside Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Regal Riverside Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Regal Riverside Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.