Overall is OK, although fulfill my all request but the attitude of the front desk staff is very poor, during I process check in. This is my experience for this trip live in Regal Kowloon Hotel, not friendly, no smile, not helpful. Hope next time will more better, thanks.
Wifi just never work and no follow actions from staff regardless you report it many times The reception just don't want to pick up your call Not easy to see a friendly face I arrived with no luggage help, had to carry it by myself and went in asking for help. I am surprised anyone left a good review It is a very poorly managed hotel, you can have incidents but how they manage it make you feel worse
I love our stay in Regal Kowloon hotel awesome room for our grandmothers 50th Birthday thanks to Mr. Dennis Dulay for the great service and accommodating Receptionists that helps us to do our check in. we’ll surely comeback next time! Thanks!
Thank you for accomodating us! great service and room! Thank you so much sir Dennis for arranging this. Will definitely come back. One of the best hotels in Hong Kong. And we really enjoyed! Thank you!!
Very well accomodation. And I would like to thank Mr.Dennis for the very well service. We’ll definitely recommend this hotel to our Family and Friends. Thumbs up to all the members. We’ll visit again soon. Thank you all for the very well service 🙏🏻
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