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Kowloon Shangri-La Hong Kong

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#14 of 716 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Kowloon Shangri-La Hong Kong
Kowloon Shangri-La Hong Kong
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3,388 Reviews from our TripAdvisor Community

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Showing 2,600: English reviews
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Reviewed yesterday NEWvia mobile

The location it is tricky if you are the most part in mainland Hk because from the trafic it is difficult to get a taxi for the other side of city! Think carefully where you going to spend most of time in the city The hotel is not according Shangri-La standards! It had become old fashion and without much personality!...

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Helpful?
Thank fab R
Reviewed yesterday NEW

The Kowloon Shangri-La remains one of my favorite hotels in the World but something has changed from my previous visits. I'm not sure what it is, maybe local managers are being squeezed to generate extra revenue... Location is still great, close to TST MTR, good walks along to Hung Hom, service still very good, especially housekeeping. This trip was my...

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Thank Anthony H
Durban
Reviewed yesterday NEW

This is a special hotel. Our room faced the harbour which made it outstanding. The design and finishes are special too. The bathroom is finished with white marble and the shower is big. I enjoyed the special touches of fresh fruit and small thoughtful conveniences like international adaptors. The service from the staff has been been outstanding.

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Helpful?
Thank Markie-Post
Reviewed 2 days ago NEWvia mobile

On the first day we arrived the hotel, We felt like home away from home. We have a warmest welcome from Michael (Horizon club Manager) and all staff at the lounge, Everything in the hotel was very perfect than expectation. All service and all people were excellent and most friendly especially Adison at bell man counter. He always gave us...

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Helpful?
Thank Puen P
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Puen P, we always strive to make our guests feel just like home at Kowloon Shangri-La with our genuine service, and we are very pleased to know that Michael, Adison along with other service team members have done exactly that. Thank you for sharing your pleasant experience and such nice compliments. Kob-Khun Ka, and we all cannot wait to...

Maui, Hawaii
Reviewed 3 days ago NEW

Good service, good food great room. Everybody was helpful and always smiling.loved the breakfast buffet. The concierge helped me with everything fast and effective. The whew of the harbor ang hongkong skyline was breathtaking.

Review collected in partnership with shangri-la.com
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Helpful?
Thank royceroses
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear royceroses, thank you for sharing your pleasant experience at Kowloon Shangri-La. We have instantly shared your nice compliments with our concierge colleagues as well as the whole service team, who are all delighted to know that their warm hospitality has contributed to your enjoyable stay. We all cannot wait to welcome you back with our brightest smile next time....

Reviewed 3 days ago NEWvia mobile

Beautiful hotel, luxurious and an excellent location in Kowloon. Service however was the callout of my stay. The welcome and genuine hospitality from the chap who registered us, (he left the counter to greet my wife and daughter who were having a drink in the lobby) We also lost a duty free bag we didn't know where. The trouble the...

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Helpful?
Thank Neil A
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Neil A, we are truly pleased to hear about how our colleagues have gone out of their ways to assist you to locate your shopping bag and to know that our caring service has left such a lasting impression on you. Thank you for your kind words, and we look forward to welcoming you back in the nearest future...

Watford, UK
Reviewed 3 days ago NEW

I stayed here for 3 nights at the start of a trip around Hong Kong, Australia and New Zealand and it proved to be an excellent start. Service was superb in every department I encountered, whether it be the reception, porter, restaurant or bar. Efficient, well organised and well mannered. The room was excellent, and I was very pleased to...

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Helpful?
Thank Gazza24
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Gazza24, thank you for rating us among the best – we are thrilled to read through your wonderful comments, which are truly the greatest encouragement to us all. It is always a pleasure to hear that our guests feel well taken care of, and we are already counting down to your next happy return visit to your now home...

Reviewed 3 days ago NEW

Noisy room Service not so kind Good shower Good location The Hotel is getting old To be a good hotel is not only only charge high prices, it must be very careful with the costumers. The swimming pool is too small Wi Fi in the room was too bad

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1Thank Alcides R
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Alcides R, thank you for taking your time to share with us your compliments and your comments. We are constantly looking for ways to improve our service and guest satisfaction, and feedback like yours are certainly more than welcomed. Rest assured that we will go through your comments with all concerned department and will spare no efforts in enhancing...

Hyderabad
Reviewed 4 days ago NEW

We had a good stay at Kowloon Shangri-la. The staff was very warm and helpful, especially the concierge desk folks. I felt that the best available rate that we were charged approximately in the 3250 HKD per night range were high compared to the amenities. So while I found the service good, it felt overpriced.

Review collected in partnership with shangri-la.com
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Helpful?
Thank CharuSrinivasan
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear CharuSrinivasan, your wonderful compliments and comments are much appreciated. It gave us great pleasure in looking after you, and we certainly hope to welcome you back in town in the nearest future. Yours truly, Ulf Bremer, General Manager

South East England, United Kingdom
Reviewed 4 days ago NEW

This is one of the best hotels I have ever stayed in with incredible people right from the meet and greet service at the airport thru to the staff in the Horizon Club. They were extremely friendly and attentive. They made our stay at the hotel unforgettable. The rooms were very comfortable and extremely well appointed and maintained.

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Helpful?
Thank IAN M
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear IAN M, thank you for rating us among the best and for sharing such nice words on our hospitality. We are more than pleased to know that you were impressed right from the start and had a thoroughly enjoyable stay with us. We cannot wait to welcome you back to Hong Kong, and to once again offer you a...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 

Additional Information about Kowloon Shangri-La Hong Kong

Address: 64 Mody Road | Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: HK$1,648 - HK$3,414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Ctrip TA, WingontravelTA, Agoda, Shangri-La Hotels and Resorts and HotelQuickly so you can book your Kowloon Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Hotel Style:
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Kowloon Shangri-La Hong Kong staff and other travellers.
62 questions
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Questions? Get answers from Kowloon Shangri-La Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view worth it in my opinion”
983anthonyh, 25 Apr 2017 | Read review
“Ask for a view of the harbour.”
Markie-Post, 25 Apr 2017 | Read review
“Upgrade to a harbour view”
Gazza24, 23 Apr 2017 | Read review
“The room is too noisy”
386alcidesr, 23 Apr 2017 | Read review
“Go for a river view. And Horizon Club is worthwhile”
stevefowler, 21 Apr 2017 | Read review
5 of 5