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64 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong China
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US$161
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
Located along the legendary Victoria Harbour across from the newly enhanced waterfront, the award-winning Kowloon Shangri-La boasts 679 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with an authentic Italian trattoria and a popular Tapas bar, offer a range of exquisite cuisines. The MTR is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, while the new and exciting Victoria Dockside further elevates this already prime location as a hub of business, shopping, arts and culture.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Paid public parking on-site
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Classic
Languages Spoken
English, Chinese, Filipino, German and 2 more
Hotel links
Special Offer:Exclusive Member Rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
575Restaurantswithin 0.5 km
48Attractionswithin 0.5 km
5962Reviews113Q+A100Room tips
Traveller rating
  • 4,610
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  • 200
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  • 74
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Popular mentions
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Most Recent
sinyin w wrote a review 26 Sep
1 contribution
Thank you for all Shangri-La staffs who are helping and professional. The room and food are great. Thank you Elisa of club floor who is nice to suggest my family where we can go for shopping and introduce the facilities in hotel. Thank you.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 2 days ago
Dear sinyin w, We are so happy to have impressed you with our heartfelt hospitality and thank you for giving us a great review. I'm so pleased that my staff took good care of you and I will indeed share your compliments with them, especially Elisa in our Horizon Club. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jake M wrote a review Mar 2021
Hong Kong, China147 contributions37 helpful votes
Hotel's Favourite
Our first evening in the Horizon Club at Kowloon Shangri-La and the service was absolutely exceptional. Beautifully curated drinks over sunset with an amazing 180 degree view of the harbour. Absolutely divine! A special thank you to Elvis for the drinks - mixologist extraordinarre! Last but not least big big thank you to Derek, Jessie, Ivy and Max for the amazing service. Absolute superstars! First time here and will not be the last! 🙏🙌🙏🙌🙏
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Ghislaine Lê, General Manager at Kowloon Shangri-La, Hong Kong
Responded 22 Mar 2021
Dear Jakemccauley Thank you very much for sharing your great review of your recent stay at our hotel. I'm so pleased to hear that you enjoyed our amazing view from the Horizon Club on the 21/F. It certainly sounds like you had a wonderful time and Elvis and his Horizon Club colleagues took good care of you. We hope to welcome you back on many more wonderful occasions. Kind regards, Ghislaine Lê Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JoRdi HoBee Lo wrote a review 21 Sep
Hong Kong, China93 contributions12 helpful votes
+1
Staff here always surprising you. We love the special set up in room, banners , hand-writing cards. Please allow us to say a big thanks to the Guest Relations team for those arrangements. We felt a lot of LOVESssss. 💕 You can see many happy faces from the entrance area, the hotel lobby, up to the horizon floor. Staff are energetic, actively provide services in sincere manner. This is the 3rd time staying in recent months. We sure we will see you all soon.😁
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Download the hotel APP , mobile check in & check out✌🏻
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear JoRdi HoBee Lo, Thank you for the excellent review of Kowloon Shangri-La, Hong Kong. We are so thrilled that you enjoyed your stay with us, under the attentive care of our team. Thank you for your recommendation, and we look forward to have the pleasure to welcoming you back very soon. With best regards, Ghislaine Lê Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tzzzyyyyy wrote a review 20 Sep
Hong Kong, China823 contributions48 helpful votes
好開心今次可以到訪 Kowloon Shangri-La 去慶祝我自己的生日。 感謝Guest Relations Team的Vivienne為我打點好一切,確保我能夠有個美好又難忘的生日。 好高興能夠被upgrade到去海景房,能夠一邊觀賞維港夜景一遍慶祝生日真的好浪漫。 今次staycation的朱古力生日蛋糕美味又靚到可以打卡,手寫的生日卡好有心機同愛心 另外房間的happy birthday掛飾仲要用了我最愛的玫瑰金!真係好開心 下年生日一定會再返黎慶祝
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear tzzzyyyyy, Thank you so much for celebrating your birthday with us at Kowloon Shangri-La, Hong Kong. It certainly sounds like you had a wonderful time with us and enjoyed our heart-warming hospitality. I will share your comments and wonderful compliments with my staff, in particular our Guest Relations team. Wishing you a wonderful weekend ahead and look forward to welcoming you back soon. Kind regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr yip wrote a review 18 Sep
1 contribution
The Guest relations team was so sweet for decoration and amenity 第一日weekend 食 香宫 , 12 點前有特價點心set, 炸器出色有驚喜,蒸點心正常發揮,另外有叫素食lunch set, 精致但味道較淡。 第二日Angelini, 因星期一 而轉左menu, 無左想吃的豬頸肉前菜, 有點失望。 加錢的龍蝦湯好濃, 龍蝦意粉都唔錯 but 其他菜都多cheese, 容易膩, 甜品叫左sorbet, berry 味ok, 白色ge 好難食, 唔知咩味 Lounge 食物款式較少, 但味道還ok, 正常發揮
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear Mr Yip, 您好,我們很高興您享受您的用餐體驗。感謝您的支持。希望我們有機會在不久的將來歡迎您再到九龍香格里拉。 敬祝安康! 酒店經理 利潔玲 謹啟
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
105leee wrote a review 17 Sep
Hong Kong Island, China25 contributions21 helpful votes
That’s almost the 10th time staying with Kowloon Shangri-La. It just feels like the another comfortable home in Hong Kong for me and my buddy. I would like to express my greatest gratitude to the guest relations team of KSL. Thanks for their lovely birthday decoration and cake, as well as the complementary room upgrade from Deluxe Room to the Harbour View Room! KSL would probably our first choice when looking for a fantastic place to relax and chill. Hope to see you guys again soon!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear 105leee, We are so happy to have impressed you with our heartfelt hospitality and thank you for giving us a great review. I'm so pleased that my staff took good care of you and I will indeed share your compliments with them, especially our Guest Relations Teams. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Ghislaine Lê, Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bee-Trix L wrote a review 16 Sep
5 contributions
Very disappointing. I was a long time Shangri-La fan (a former diamond member before COVID) and have been staying with Shangri-La for more than a decade. This is my first time staying in this one and it’s beyond disappointment. First, the room smelled. I always love the smell of Shangri-La. It reminds me of “home”. However, not only was the room not smelling Shangri-La, but it smelled bad. Second, I stayed with my toddler and requested a high chair beforehand but was told that it was out when I checked in. Third, the phone line took forever to get through. And, when I asked for something such as hot water and bath gel, it took more than 15 min and often more than a call to be delivered. Forth, I ordered room service for my 2-year-old kid, asking for less salt and oil, but was given extra salt in the food. Everything tasted overly salty even to an adult. When I shared all of the above with Ivan the operator, he said he would share with someone senior or the department concerned but no follow up or whatsoever at all. The only one good thing about this hotel was just and still the people. A kudos to those at the door. They have always been nice, helpful and welcoming. Other than that, nothing else really. To conclude, this hotel doesn’t deserve to be called Shangri-La.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Don’t even consider. Not worth the money at all.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear Ms Bee-Trix L, Thank you very much for taking the time to share your feedback with us. We truly value your time taken and have already contacted you directly. With best regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nelson Yuen wrote a review 14 Sep
1 contribution
I am glad to have the birthday celebration in kowloon shangri-la which is a wonderful experience of staycation. Staffs have already set up the birthday decoration and welcome drinks for us. In addition, staffs have prepared birthday cake and hot tea when we back to our room. I would express my thankful and appreciate to Adam, Tom, and Max who have prepare so many things for us. I am looking forward to have another fabulous staycation in kowloom shangri-la in future. :)
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear Nelson, Thank you so much for celebrating your birthday with us at Kowloon Shangri-La, Hong Kong. It certainly sounds like you had a wonderful time with us and enjoyed our heart-warming hospitality. I will share your comments and wonderful compliments with my staff, in particular our Horizon Club team. Wishing you a wonderful weekend ahead and look forward to welcoming you back soon. Kind regards, Ghislaine Lê, Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Benjamin Lam wrote a review 13 Sep
Hong Kong, China15 contributions9 helpful votes
+1
In order to celebrate for our 19th Wedding Anniversary as well as the Mid-Autumn Festival, we have chosen to celebrate at our favourite hotel, Kowloon Shangri-la (KSL) and stayed there for two consecutive nights. We would like to express our sincere thanks for the hospitality of all KSL staff and the special arrangements during our stay. It was such an enjoyable stay in KSL on our special day. We would like to convey our special thanks to the Guest Relation Team, especially Amber, as she has provided excellent professional services during our stay. The decorations inside the room and the gifts are gorgeous. It also gave me a great surprise when I saw the birthday celebration as I did not mention it before our stay. It definitely demonstrates how much they care the guests. Besides Amber, I would like to take this opportunity to say thanks to all the KSL staff, namely: 1. Vivienne and others of Guest Relation Team; 2. Fiona and all her team teammates of Front Desk Team; 3. Adam, Max, Jenny, Cherry, Eliza and all their teammates of Horizon Club Team; 4. Concierge Team and Housekeeping Team; and 5. All staff of Shang Palace, Angelini and Cafe Kool I must emphasise that the hotels of Shangri-La group are our favourite hotels in Hong Kong. Last but not least, thank you so much for the great services of KSL. I have no hesitation in recommending Shangri-La group to my friends.
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Date of stay: September 2022
Value
Location
Service
Room Tip: Harbour View Room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 1 week ago
Dear Benjamin, We are so happy to have impressed you with our heartfelt hospitality and thank you for giving us a great review. I'm so pleased that my staff took good care of you during your wedding anniversary stay with us, and I will indeed share your compliments with them. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Ghislaine Lê, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anita K wrote a review 13 Sep
3 contributions2 helpful votes
+1
We would like to special thanks: -Front Office Assisant Manager Mr Daniel Au -Guest Relations Team Amber, Vivienne, Kammy, Jenny -Hotel Manager Ms. Ghislaine Le and her secretary You guys created a memorable experience to our stay. Before we check in, we have sent an email and mentioned about our occasion celebration, special thanks Ms. Ghislaine reply our email promptly and assisted us with our requests,much appreciated and we feel so warm. Before we check in, much appreciated Ms. Le’s secretary confirm with our request once again. On check-in day, Front Office Mr Daniel Au greet us with a warm smile, he is very professional and efficient and very polite. Daniel then help us to check in and confirm the table reservation for us. Guest relations Team Amber, Vivienne, Kammy, Jenny surprised us with beautiful room decorations, and special amenities with welcome card! Much appreciated for all the surprise! We enjoyed the delicious breakfast with variety choice in Cafe Kool, special thank to the Indian chef for yummy roti and masala tea! Also a wonderful dinner and very nice staffs in Shang Palace! Thank you Front Office Daniel, Guest Relations Teams and Ms Ghislaine Le for all the surprise (balloon decoration, champagne, flower, fruit, welcome tea, cake etc) Thank you all for treating us like treating your friend or family! We have unforgettable and lovely experience in Shangri-la Kowloon! We have a wonderful mid-autumn festival as well! The most memorable things in a successful hotel are people (you guys)! We are looking forward to our next visit! Ms Kwok and Mr Ho in room 1805
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Lê Ghislaine, 總經理 at Kowloon Shangri-La, Hong Kong
Responded 2 weeks ago
Dear Anita, We are so happy to have impressed you all with our heartfelt hospitality and thank you for giving us a great review. I'm so pleased that my staff took good care of you and I will indeed share your compliments with them. Thank you for your recommendation and we hope to see you again very soon. Kind regards, Ghislaine Lê Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$146 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kowloon shangri-la hotel hong kong, shangri la hong kong, shangri la hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
679
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Frequently Asked Questions about Kowloon Shangri-La, Hong Kong
Which popular attractions are close to Kowloon Shangri-La, Hong Kong?
Nearby attractions include Bobby's Fashions Hong Kong Bespoke Tailors (0.5 km), David Fashions (Hong Kong Tailors) (0.2 km), and Empire International Tailors (0.07 km).
What are some of the property amenities at Kowloon Shangri-La, Hong Kong?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Kowloon Shangri-La, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kowloon Shangri-La, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kowloon Shangri-La, Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Kowloon Shangri-La, Hong Kong?
Conveniently located restaurants include Gusto - Taste Italian, Carat Fine Indian & Mediterranean Cuisine, and MOKUTAN.
Are there opportunities to exercise at Kowloon Shangri-La, Hong Kong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Kowloon Shangri-La, Hong Kong have airport transportation?
Yes, Kowloon Shangri-La, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kowloon Shangri-La, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Kowloon Shangri-La, Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kowloon Shangri-La, Hong Kong?
The staff speaks multiple languages, including English, German, Chinese, Hindi, Japanese, and Filipino.