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Kowloon Shangri-La Hong Kong

3,798 reviews
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Traveller (1834)
Room & Suite (819)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(294 reviews)
“tapas bar”(120 reviews)
“shang palace”(93 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Kowloon Shangri-La Hong Kong
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Name/address in local language
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,798)Write a Review
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1 - 5 of 2,884 reviews
Reviewed 3 days ago via mobile

Our stay didn't get off to a great start when we checked into our side harbor deluxe non-smoking room and the room reeked of smoke. The staff, courteous throughout our stay, moved us down a floor to a cleaner room. I don't expect to pay...More

Thank gkt1
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 2 days ago

Dear gkt1, thank you for sharing your kind compliments and comments – we are all pleased to hear that our colleagues have ensured a pleasant stay for you. Thank you for your compliments and feedback. We all look forward to welcoming you back real soon....More

Hotel's Favourite
Reviewed 9 July 2017 via mobile

I have stayed in a few 5 starts hotel in Hong Kong and this is the best hotel I have stayed in Hong Kong. Excellent services!!!! The room is nice and clean; staffs were super friendly. The buffet breakfast was amazing. The location is excellent....More

1  Thank Sandy D
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 10 July 2017

Dear Sandy D, thank you for rating us among the best! It gives us great pleasure to know that you have enjoyed our warm hospitality and convenient location. We all cannot wait to welcome you back real soon. Yours truly, Philip Dewar, General Manager

Reviewed 3 days ago

I'd rate this a hotel a 6 if I could. Have traveled to 65 countries and this is my favorite hotel!!! From the time you are greeted at your taxi until the time you leave you are treated as if you are a VIP. When...More

Thank ELDJIM
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 2 days ago

Dear ELDJIM, thank you for rating us among your favourite hotels. We are all thrilled to be part of your wonderful first trip to Hong Kong, and more than pleased to hear how you were well taken care of throughout your stay and how you...More

Reviewed 4 days ago

I have stayed here multiple times over several years. The hotel is always a fantastic place to stay. I enjoy the service they provide; the rooms are great. Great place in Hong Kong. The only issue I have is the fitness center. It is right...More

Thank Jamgrace
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 2 days ago

Dear Jamgrace, thank you for your unfailing support. We are really pleased to hear that you enjoyed another great stay with us. Thank you for your kind compliments and comments. We all cannot wait to welcome you back in the nearest future. Best regards, Philip...More

Reviewed 5 days ago

Stayed at the Kowloon Shangri la for four nights and from the lobby to the room to the service everything is 5 star. Check in smooth and quick straight to the room and bags are delivered straight away. It's location is great as others have...More

Thank tonyc
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 2 days ago

Dear tonyc, thank you for sharing such a wonderful stay with us. We are more than pleased to hear how you have enjoyed great service, convenience and dining experiences throughout your stay. Your support is much appreciated – and we all look forward to delighting...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$230 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#12 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$230 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#12 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1834)
Room & Suite (819)
Dining (237)
Pool & Beach (34)
Amenities (61)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
Ask a question
Nashatra Prita B
19 February 2018|
AnswerShow all 4 answers
Response from KowloonShangrilaMGMT | Property representative |
Dear Nashatra Prita B, thank you for your kind support and we all look forward to welcoming you to our world of hospitality. Our guest rooms and suites are furnished with either a king-sized bed or two double beds, and a... More
0
Votes
choconam
31 January 2018|
AnswerShow all 4 answers
Response from KowloonShangrilaMGMT | Property representative |
Dear choconam, thank you for choosing Kowloon Shangri-La. Our Café Kool which serves an extensive international breakfast buffet includes a list of Indian breakfast options. You may also order Indian culinary delights from... More
0
Votes
Jackie B
29 January 2018|
AnswerShow all 3 answers
Response from KowloonShangrilaMGMT | Property representative |
Dear Jackie B, thank you for your enquiry. All our guest rooms are furnished with either a king-sized bed or two double beds. Kindly also note that complimentary late check-out can be arranged for Horizon Club guests upon... More
0
Votes
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12345627
Room Tips
"Harbor side for best night views; rooms away from elevator lobbies to dampen noise."
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"Make sure you ask or pay for a river view"
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"Please ask for a room with Harbor View."
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"always aske for a Bay facing room. the corner room is a NO No."
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