Island Shangri-la, Hong Kong

Island Shangri-la, Hong Kong

Delux suite Peak View
Traveller (4990)
Panorama of the Deluxe Harbour View Room at the Island Shangri-La
360
Panoramas (84)
Island Shangri-la, Hong Kong
Videos (2)
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No prepayment needed
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HK$3,000
Exclusive Member Rate Guarantee
HK$2,700
Fully refundable before Fri, 31 May
HK$3,000
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About

5.0
#14 of 605 hotels in Hong Kong
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.3 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Island Shangri-La, Hong Kong is an elegant urban sanctuary located in the heart of the city. With 544 spacious rooms and suites, it offers breathtaking views of the Peak and Victoria Harbour. The hotel features the Ultimate Family Retreat, an entire floor dedicated to luxurious themed rooms and suites designed for families. Guests can indulge in a variety of culinary experiences at eight award-winning restaurants and bars, including Michelin-starred Restaurant Petrus and Summer Palace, along with the new Ming Pavilion offering contemporary Hokkien cuisine. The hotel also boasts YUN WELLNESS, An Urban Oasis, featuring a spa, outdoor swimming pool, and a modern gym.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Kids stay free
Paid public parking on-site
Wifi
Outdoor pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Babysitting
Books, DVDs, music for children
Children's playground
Indoor play area for children
Kids club
Kids pool
Highchairs available
Pushchairs
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Air purifier
Bathrobes
Safe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Mountain View
Classic
Languages Spoken
English, Chinese, Filipino, Japanese

Location

Pacific Place, Supreme Court Road, Hong Kong China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Hong Kong Intl Airport
25.4 km
See all flights
Shenzhen Airport
54.1 km
See all flights
Admiralty
3 minMass Transit Railway (MTR)
4,477Reviews25Q+A100Room tips
Traveller rating
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Detailed Reviews
Pink_Panther_HK wrote a review Jun 2020
Hong Kong37 contributions26 helpful votes
5.0 of 5 bubbles
We stayed in the deluxe harbour view room, during the pandemic they prepared disinfectant spray and gel in the room. Breakfast at Patru was amazing, both food and service were exceptional, some of the staffs in Horizon club were helping out in Petru during service hours, particularly Haily, Joyce, and Hayden were very attentive.
They had good selection of alcohol in Horizon Club, one small improvement during happy hour would be to serve regular size food (instead of tiny canapé) and self-serve drinks. Thank you again!
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from islkatherinewong, Secretary at Island Shangri-la, Hong Kong
Responded 14 Jun 2020
Dear Guest, thank you very much for staying with us. It is disappointing to hear that the food and beverage served during cocktail hour in our Horizon Lounge did not live up to your expectations on this occasion. Your feedback has been addressed with our Chef team for their review. However, I am grateful to hear that your stay experience was an enjoyable one. It is more than happy to have impressed you with our heart-warming hospitality. We look forward to welcoming you back in the near future. Best regards, Ulf Bremer, General Manager
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yuipalice wrote a review Jun 2020
Hong Kong, China31 contributions23 helpful votes
5.0 of 5 bubbles
Me and my family had an amazing staycation at the perfectly located, grand Island Shangri-La.

Our rooms with beautiful views overlooking the mid-levels and the Peak were ready when we arrive early in the afternoon and there were fresh fruits, a box of chocolates, chamomile tea awaiting for us. There were also special sanitizing products and wipes for us to use so that you can be extra safe.

The big Chinese painting in the atrium of the lift lobby was breathtaking. Hotel has a gorgeous swimming pool with the Bank of China in the background and a fully equipped gym room for you to spend a nice afternoon. There are also several F&B outlets that serve different cuisines including Chinese, Japanese and international food.

Our late check-out was extended to 4pm which was a great touch. Special shout out to Hayden who has been very professional and courteous throughout our stay and went above and beyond with his service. We would definitely recommend the hotel to our other friends.
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Date of stay: June 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from islkatherinewong, Secretary at Island Shangri-la, Hong Kong
Responded 23 Jun 2020
Dear Guest, thank you for staying at the Island Shangri-La, Hong Kong and leave us a fantastic review. I am very glad to hear that you are impressed with the view from your guestroom and the Shangri-La hospitality. We hope to be able to welcome you in the near future. Yours, Ulf Bremer, General Manager
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hycj wrote a review Jun 2021
Hong Kong, China13 contributions27 helpful votes
5.0 of 5 bubbles
To celebrate birthday and anniversary, we have chosen Island Shangri-La with the Island Staycation package coming with breakfast and HKD1000 food and beverage credit. Overall experience was out of expectation. From arrival to departure, we can feel the passion and warm welcome from the hotel.

The newly renovated Horizon Harbour View Room is spacious and cozy. One of my favourite part was the water dispenser above the pantry which is very convenient and environmentally friendly. Also, the mattress was really comfortable and I rarely had a good sleep.

The Horizon Club was a good place to chill and relax with a drink during evening cocktail section. Besides, dinner at Lobster Bar was also good but the live band was suspended due to current situation was a little regret.

I would like to especially thank Irene from Guest Relations Team. She has arranged decorations and amenities regarding my occasion. Not only rooming on arrival, she even sent a handwritten card with our photos on it after my dinner which was very surprised and thoughtful! Thank you again:)

I believe this is one of the most memorable stays for me so far in Hong Kong and really appreciated for all of your hard work!

Least but not least, special thanks to Irene, Nicole, Hailey, Daniela and Cindy from Guest Relations, Rachael, Eddie, Cathy, Pinky, Alex from Front Desk, Varenna from Horizon Club.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Island Shangri-La Hong Kong, Other at Island Shangri-la, Hong Kong
Responded 10 Jun 2021
Dear hycj, Thank you very much for your warm review of your recent staycation at our hotel. We are so thrilled to read that you enjoyed the overall stay experience and are delighted with our heartfelt hospitality and newly modernized guestroom. We will be sure to keep up the good work and would love to welcome you back next time for another most wonderful experience. Yours, Conor Hadlington, Resident Manager
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1eagle2017 wrote a review Jul 2020
Hong Kong, China4 contributions9 helpful votes
5.0 of 5 bubbles
The Island Shangri-la is generally way out of my budget, but I decided to treat myself to a two-night staycation in July 2020 with their fantastic offer, which included a generous dining credit. Totally worth it! I had a truly relaxing and refreshing time, great sleep, wonderful room and view, lovely swimming pool (though actually rather crowded at the weekend, which I wasn’t expecting), wonderful massage in the spa, and absolutely sublime food at both the Lobster Bar & Grill and at Nadaman. The only point of contention was that the free water they provided came in plastic bottles. The waste must be enormous! Why not provide refillable glass bottles or have water fountains around the hotel so I could use my own stainless steel water bottle.
I would particularly like to thank the Guest Relations team, who went out of their way to make my stay so special. Thanks to Nicole, Juna and Cindy for being so kind, helpful and friendly, while still being totally professional and efficient.
I look forward to more special offers so that I can return again one day.
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Review collected in partnership with this hotel
Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Island Shangri-la, Hong Kong
Responded 28 Jul 2020
Dear Guest, thank you for taking the time to share your comments and compliments with us. I am delighted to know that you are impressed with our services and facilities during your stay. Moreover, we appreciate your concern towards the respect of the environment, please be informed that we are currently working with our suppliers to eliminate single use plastic in different amenity packaging to support environmental initiatives. We hope to have the opportunity to welcome you back in the near future. Yours, Ulf Bremer, General Manager
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ivyursula wrote a review Nov 2020
Hong Kong, China1,064 contribution130 helpful votes
5.0 of 5 bubbles
My luxury journey started with Reservations Team...

Although the updated Michelin menu, was not ready, both Ryan & Karen were very helpful and answered all my questions.  Especially, Karen who is very attentive and suggested me to hold "Staycation Offer" tentatively, also offered me some special arrangement once she realised that this stay was for my birthday.  Moveover, they followed up well with F&B team who sent me the menu once available.   After reviewing the menu, I called the Reservations team the next morning again as I decided to change my package to "Michelin Starred Stay" which only costs $2,900+, includes full club access & in-room set dinner.  However, I didn't understand why Summer told me that she couldn't change my booking at all, and she even suggested me to change it by myself on the website.  I didn't lose the confidence to the team, so I called them up few hours later.  Fortunately, Christopher picked up my call this time, and he updated my booking right away, then sent me the payment link for prepayment in just a minute, so efficient.

A day prior to our arrival, we received an email from Private Dining team to reconfirm our menu, also our preferred time slot for dinner delivery, and we could feel everything was already on the track. 

On the arrival day, I approached the reception a bit earlier than the normal check-in time, and luckily the room was ready.  A very warm welcome by Rain who escorted me to the room, which I truly appreciated the special decoration by the team, they also sent me a chocolate birthday cake afterwards.

Though the room was a bit old furnished, it was very spacious with panoramic Victoria Harbour view, L'Occitane amenities and USB cable with 3 different types of head ready. Besides, there are many choices for semi-buffet breakfast at Restaurant Petrus as well.

This is my most favorite, memorable and enjoyable staycation at all. Heartiest thanks again to everyone's great efforts & assistance for my stay, and they are absolutely the gems of the hotel.

Last but not least, I'd suggest the hotel to install the key card sensor in all guest lifts for guest’s safetyreason, even though CCTV cam are ready in lifts.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Island Shangri La, Other at Island Shangri-la, Hong Kong
Responded 3 Nov 2020
Dear ivyursula, I am really thrilled to read your review, and that you had such a great birthday staycation with us. Thank you for highlighting the booking process, and I am pleased that for the most part the team communicated well and followed up efficiently. Overall I am very pleased that the team took such good care of you, and I certainly hope we can welcome you back again soon! Kind Regards, Conor Hadlington, Resident Manager
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IsaacTseSYD wrote a review Nov 2020
6 contributions2 helpful votes
+1
5.0 of 5 bubbles
Island Shangri-La has just finished renovating some of the rooms on 52/F and they are just extraordinary and there are so many details that are impressive to me. They have highest standard of service.

They have definitely put a lot effort in designing the room in modern ways while matching the overall style of the hotel. Room is spacious and they combine the closet and luggage rack together, so smart and convenient you know? You just unpack your luggage and hang your clothes at the same place. The colors of decor and furniture are warm and comfortable to me.

They have added a long laying bed/sofa or whatever it calls besides the bed which is INSANE! So comfortable!!!!!! It just gives you plenty of spaces to relax.

There is airplay function in the television which is perfect for watching loads of movies during staycations.

This room is simply too nice and I think everyone should go and experience their new room and service at the horizon club.
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Date of stay: November 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conor Hadington, Other at Island Shangri-la, Hong Kong
Responded 24 Nov 2020
Dear isaactsesyd, thank you very much for having chosen the Island Shangri-La, Hong Kong. We are thrilled to read your fabulous review concerning our newly furnished guestroom. It is more than happy to have also impressed you with our heart-warming hospitality. We look forward to welcoming you back in the near future. Yours, Conor Hadlington, Resident Manager
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Kwong & Luk wrote a review Oct 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
We checked in for one night on the 24th of October to celebrate my two boys’ birthday. Before arrival, Nicole, the Relations Manager called to make sure all the arrangements were being taken care of. She is extremely patient and helpful. She offered to help decorate the room with balloons and banners and made reservations for birthday cake, our dinner and pool access. As soon as we arrived, we were greeted by a very friendly male staff member who offered us drinks and led us to the reception where Irene received us and led us to our room. The room is spacious and clean, with simple yet heartwarming birthday decorations. Irene even helped us to take a picture and had it printed out on a birthday card!!! The whole experience is just wonderful and the staff are extremely friendly and sincere. We went to the pool the next morning. The view is just stunning. Again we were welcomed by very friendly staff, Joe and his team. During this COVID-19 situation, the hotel has been doing a very good job in allowing their guests relax while at the same time not losing guard in maintaining hygiene. The whole experience is truly pleasant and makes us feel welcomed. We will definitely visit again!!!
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Island Shangri La, Other at Island Shangri-la, Hong Kong
Responded 30 Oct 2020
Dear KwongLuk, Thank you very much for your great review of our hotel, and in particular for highlighting Nicole! She really does try so hard to take care of our guests, and I know she will be really pleased to receive this recognition for her efforts. Overall I am thrilled that you had a memorable birthday celebration and I hope we can welcome you back again soon! Kind Regards, Conor Hadlington, Resident Manager
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437gpc wrote a review Mar 2021
20 contributions61 helpful votes
+1
5.0 of 5 bubbles
Heard from my friend that this hotel has undergone some major renovations to their guest rooms, therefore I eventually have a chance to stay in their horizon harbour view room. The room is with decent size overlooking the Victoria harbour. Upon stepping in the room you can feel to only the luxury of it but also the
homey ambience! The room itself sized 44sqm and a long sofa bench tucked next to the windows. You won’t feel packed even there are numbers of furnitures inside the room. As the room is fully renovated including the bathroom which is now separated from the toilet. There is a cubicle with separated shower area and a deep soaking tub. I personally love the mosaic design in the bathtub area very much. Besides, the mini bar area is quite remarkable, it’s so stylish!. The new room has a drinking water machine which I appreciate they are trying to avoid the usage of plastic bottles. There is a trolley in mixologist concept which can be only found in certain ultra-luxury hotels. For me, having visited so many hotels’ rooms and suites in Hong Kong and overseas, I would say this room is one of my favourite so far!
Apart from hardware, I appreciate the services from the team as well. Especially the horizon club staff, they are so attentive and addressing what you need during your stay or even future stays! We enjoyed the breakfast and evening cocktail service so much! Thank you the club team including Hayden, Felix, Varenna, Hailey, Ronsa, Joyce, Benny, Leona and Jane who took care of us during our stay!
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Date of stay: February 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Pay for an upgrade with horizon club access, you won’t regret.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Island Shangri-La Hotel Hong Kong, Other at Island Shangri-la, Hong Kong
Responded 7 Mar 2021
Dear 437gpc, Thank you for your great review of your recent staycation at our hotel. We are so happy to have impressed you with our newly modernized Horizon Club Room and our heart-warming hospitality. Your kind remarks can definitely encourage us to create even more memorable and delightful experiences for our esteemed guests as you are. We can't wait to welcome you back next time for another more wonderful staycation. Kind regards, Conor Hadlington, Resident Manager
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Amanda Cheung wrote a review Aug 2020
Hong Kong, China2 contributions2 helpful votes
5.0 of 5 bubbles
It's our first time stay in Island Shangri-La Hong Kong to celebrate my birthday. It made my boy friend and I had an unforgettable sweet memory during my stay. All staffs no matter from which department and teams are cheerful, helpful, considerable, friendly, caring.

A light birthday decoration in my room with very nice window view, hotel amenities, surprise birthday gift such as red wine and birthday cake, Chinese birthday bun also arranged on my breakfast next morning. Hotel front desk staff Mr. "sweet" and Ms "sweet" (too bad I forgot their name), they are very helpful, cheerful and polite during our check-in.

Another very sweet surprise was the pot of Chinese hot tea. It served with my surprised birthday cake.... so cool! The cake are very delicious and not too sweet and not too heavy even it's a cake. Healthy hot Chinese tea with healthy ingredient chestnut cake, real chestnut cream... YUMMY and HEALTHY !

Toiletries item are selected scent brand. Bedding are very comfortable, high quality pillow and quilt, accessible traffic and nice sight seeing location such as Hong Kong Park and Hong Kong Zoological and Botanical
Gardens are 5 mins away from hotel. An ideal hotel for foreigners who want experience a leisure days during stay in busy Hong Kong.

Staffs in Horizon Club Lounge made us impressed. I remember they came with a pair of surprised Chinese Birthday Bun for greeting my birthday. Help us take memorable picture. Nice sea view during our window seat. Very high quality of foods and minor but sweet arrangement are also impressive. Ms Ronsa and other staffs (apologize my bad memory of all their names) very cheerful and helpful.

Ms Rain (Gust Relation team) and other workmates Nicole, Juna, Hailey, Irene, Nana and Daniela, haha I remeber your names this time, also provided very helpful and professional service with very smiley face. Keep up your attitude, we as a customer very appreciate your professional service to make people feeling happy and positive.

Last but not least, during this critical period all over global, I wish everyone stay healthy and fight for Convid-19, keep fighting !!

Sincerely,
Amanda Cheung
(Hong Kong)
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Date of stay: August 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: traffic accessibility, leisure and business area two in one, high end hotel, good quality of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fred Ho wrote a review Apr 2021
Hong Kong, China216 contributions28 helpful votes
5.0 of 5 bubbles
The receptionist Eric was friendly and helpful. He arranged a nice room and helped us made reservation for our lunch. Another staff, Joyce from Horizon Club, was also nice and friendly, she picked us up to the club and introduced the hotel and club for us while waiting for our lunch at Nadaman.

The Teppanyaki lunch was delicious and entertaining. I would like to go there again later. Advance booking is needed as Teppanyaki session offered limited seats.

The new innovated room is stylish and beautiful. Every facility is clean and new. The room is well prepared and filled with different kinds of amenities. Thank reservation team, reception, housekeeping guest relations team for providing such an extraordinary room for us.

The toilet and bathroom are stylish and high tech, which are also user friendly. All the toiletries are fine and high quality, I was impressed by their tooth brush, mouthwash and bath salt.

The Horizon club providing afternoon tea and evening cocktail, there were a lot of guest and fully occupied. The taste and variety of food provided were ok. The atmosphere of roof garden is good. The refilling speed of food was fast. All staff were busy to serve and they all did well.

After the evening cocktail, turndown service was finished. The housekeeping team was always doing best and having high efficiency.

The breakfast menu in club didn’t offer much choice, the food are in high quality and delicious. The semi buffet breakfast was up to standard.

The Swimming pool is spacious and well managed. The water temperature is well kept and not too cold. I was informed that the lounge chair required advance booking, but it’s ok for me, because i’m not really need it. The changing room is clean and well equipped. I would like to visit again after opening of sauna room.

In conclusion , we had a great memory for this stay. All the staff, food and facilities are in top quality. We definitely would stay in Island Shangri-la again in the future of having any promotion or changes. We may also like to stay in other types of room.

接待員Eric很友善,也很幫得手,他為我們安排了一間令我們很滿意的房間和替我們作了午餐訂位。 豪華閣的Joyce也很親切友善,她親自到接待處迎接我們,帶我們到豪華閣等待午餐預訂時間,及為我們介紹酒店的服務。

灘萬的鐵板燒非常美味,廚師在客人面前烹調食物,令人賞心悅目。希望下次再能吃到美味鐵板燒。鐵板燒需要預先訂座,因為每枱鐵板供應的座位不多。

新裝修的房間很時尚新穎及美觀,每樣設施都很清潔和新淨。房間準備得很妥當,用品很齊全,感謝酒店每個團隊的努力。

廁所和浴室都很時尚及高科技,同時亦很易用。 洗喇用品很高級精緻,尤其是牙刷,漱口水和浴鹽。

豪華閣提供下午茶及黃昏雞尾酒,我入住的那天很多人。食物的味道和種類不錯,補充速度也很快。露天花園的氣氛很好。每位職員都很努力工作。

在雞尾酒時段後回到房間,夜床服務已完成。房務部員工一直也做得很好,很有效率。

在豪華閣早餐餐牌選擇不多,但味道和質素都屬高水平。其他半自助餐食物也不錯。

泳池很大,管理得很好。恆溫泳池任何時候也適合游泳。唯因為住客眾多,躺椅需要預先訂座,但對我影響不大,因為我不需要躺椅。
更衣室很整潔設施也齊全,希望日後桑拿房重開時可以再去。

總括而言,這次住宿給我們非常好的體驗。所有職員,設施以及食飯都非常高質素。我們絕對希望日後能夠再入住港島香格里拉酒店,也希望能夠試試其他房型。
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Review collected in partnership with this hotel
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Island Shangri-La Hotel Hong Kong, Other at Island Shangri-la, Hong Kong
Responded 26 Apr 2021
Dear hkfredhkfred, Thank you very much for your brilliant review of your recent staycation with us at the Island Shangri-La, Hong Kong. We are so thrilled to know that you are impressed with our heart-warming hospitality and the overall stay experience. Your praise is very encouraging for us and can certainly motivate us further in pursuit towards service excellence. I will commend all concerned team members for their tireless efforts. We appreciate your feedback concerning the offerings in breakfast menu and will review to make improvements. Needless to reiterate how much we value your continuous support, we are counting down for your next visit for another wonderful experience with us. Yours, Conor Hadlington, Resident Manager
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Answer from Alejandro
Hong Kong, China352 contributions144 helpful votes
Still in progress
Jelly KLC asked a question Jul 2022
12 contributions5 helpful votes
Is the breakfast in buffet style ?
Answer from WILLIAM Y
Hong Kong, China74 contributions24 helpful votes
It depends, it can be an international style buffet at Cafe Too or À la cart plus semi buffet at Petrus, you can call the hotel ask for the breakfast arrangement couple of days before you check in. Personally I prefer the breakfast at Petrus, and it located on the 56/F and you can enjoy the panoramic view of Victoria Harbour while you having your breakfast. Hope it helps, Enjoy.
Answer from Augustine YIP
2 contributions3 helpful votes
Following the reopening of the pool on 1st April with the maximum 30% of the capacity of using swimming pool . The opening hour is from 08:00-21:00hrs and each room can book one pool slot in advance on Friday, Saturday , Sunday and PH . There are 5 times slots session: 08:00-10:00 10:30-12:30 13:00-15:00 15:30-17:30 18:00-21:00
Answer from Lacey
Toronto, Canada111 contributions46 helpful votes
You can bring a guest to the club where they serve bite-sized confectionery or savoury appetizer all day. We kind of use their lounge as business meeting place day long and notify their club staff ahead how my schedule will be. I told their manager in charge to put guest's orders under my tab. And I also brought my friend at the end of day to have a tea. At the end, I was surprised to see my room bill listed only a few additional charges. They basically charge a few orders of tea/ coffees, and for my friend, set price for afternoon tea at $400 HKD. For myself, I nibbled the whole day and ordered at least 4-5 fresh brewed tea/ coffee, all inclusive.
Joe A wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"I have been coming for years, I heard they renovated but the rooms seem exactly the same as last year. They are getting a-little older. "
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Michael R wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Highly recommended Hotel of top class!"
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Luis d wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"On busy mornings and to avoid the buffet crowd, have a relaxing breakfast on the 56th floor at Petrus"
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Antony Szeto wrote a tip Mar 2024
Hong Kong, China298 contributions77 helpful votes
5.0 of 5 bubbles
"Their Lobster Bar & Grill is definitely a must try."
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WorcestershireJT wrote a tip Mar 2024
8 contributions1 helpful vote
5.0 of 5 bubbles
"Worth extra for a harbour view room. Easy walk to MTR or cabs are right outside. Even trams! Ten mins walk into Central district or Wanchai."
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PRICE RANGE
HK$2,638 - HK$3,513 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
island shangri la hotel, hotel island shangri la, shangri la hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
544
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ISLAND SHANGRI-LA, HONG KONG - Updated 2024

Frequently Asked Questions about Island Shangri-La, Hong Kong
Which popular attractions are close to Island Shangri-La, Hong Kong?
Nearby attractions include Hong Kong Park (0.3 km), Edward Youde Aviary (0.4 km), and Pacific Place (0.1 km).
What are some of the property amenities at Island Shangri-La, Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Island Shangri-La, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Island Shangri-La, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Island Shangri-La, Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Island Shangri-La, Hong Kong?
Conveniently located restaurants include Salisterra, Popinjays, and Apinara.
Are there opportunities to exercise at Island Shangri-La, Hong Kong?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Island Shangri-La, Hong Kong have airport transportation?
Yes, Island Shangri-La, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Island Shangri-La, Hong Kong located near the city centre?
Yes, it is 0.9 km away from the centre of Hong Kong.
Are any cleaning services offered at Island Shangri-La, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Island Shangri-La, Hong Kong offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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