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Island Shangri-La Hong Kong

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Traveller (1218)
Room & Suite (864)
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Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pacific place”(164 reviews)
“horizon club”(129 reviews)
“lobster bar”(85 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Island Shangri-La Hong Kong
Special Offer: Book Direct and Save
Hotel deals
Offers from Island Shangri-La Hong Kong
Special Offer: Book Direct and Save
Hotel deals
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Reviews (2,269)
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1,766 results
Traveller rating
1,391
280
48
23
24
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LanguageEnglish
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1,391
280
48
23
24
Show reviews that mention
All reviewspacific placehorizon clublobster barsummer palacepeak view roomadmiralty mtr stationpeak tramguest relationsharbour viewlobby loungeshopping mallrooms are spaciousjw marriottbusiness tripoutdoor poolbreakfast buffet islong flight
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1 - 5 of 1,766 reviews
Reviewed 3 days ago via mobile

Up to the standard you would expect from a Shangri La. Excellent service, friendly staff and also a very well equipped gym. Also just an 5 min underground walk from Admiralty MRT and a direct route to the airport.

Thank paulkK6140DI
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 2 days ago

Dear paulkK6140DI, Thank you for your wonderful feedback. We are delighted to hear that you had an excellent stay and that you were able to make full use of our facilities. We hope to have you back again soon! Best regards, Franz Donhauser General Manager

Hotel's Favourite
Reviewed 5 August 2018 via mobile

Stayed as part of a special celebration and wasn't disappointed. From the check-in to the balloons delivered to the room, all the staff were friendly, the hotel was spotless, even the day of the week appeared on the carpet in every lift. Its small touches...More

1  Thank NickS4
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 6 August 2018

Dear NickS4, Thank you very much for your wonderful feedback. I am very pleased to hear that our team was able to deliver an exceptional experience for you and that has surpassed your expectations. It is a pleasure to have you stay with us and...More

Reviewed 5 days ago via mobile

well centrally located in hong kong...5 minutes from the mtr station to go take the airport shuttle...very friendly staff...decent outdoor heated pool...approx 20 m long...excellent breakfast...very quiet...decent city view but the major minus was the room i had...it looked tired...old furniture and the bathroom area...More

Thank Alex-et
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 3 days ago

Dear Alex-et, Thank you for sharing your feedback. We are pleased to hear that you enjoyed your stay, as well as breakfast and pool facilities in the hotel. We have taken note of your feedback on our rooms which will definitely be helpful on our...More

Reviewed 1 week ago

The location is up on the hill, yet connected to the Pacific Place Mall, which gives you the convenience without the noise, and with a spectacular view. The facilities are old, but there have been attempts at updating. One example: not many electrical outlets near...More

Thank Travelhui
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 1 week ago

Dear Travelhui, Thank you for writing us a feedback. I am pleased to hear that you had an enjoyable stay, despite the shortcomings. We are currently working on our renovation plan and will definitely take note of your feedback. It was our pleasure having you...More

Reviewed 2 weeks ago

Service is friendly and seemingly effortless... from the moment the taxi door was opened, until the moment our hotel limo dropped us at the Airport, this hotel is everything you'd expect from a ShangriLa Hotel. We had a fantastic room which was incredibly comfortable and...More

Thank Margaret W
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 2 weeks ago

Dear Margaret W, Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that we were able to delight you in different aspects during your stay especially with...More

View more reviews
About
Description
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the ...More Peak and Victoria Harbour. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
565
Price range
US$375 - US$769 (Based on Average Rates for a Standard Room)
Also Known As
Island Shangri La Hotel
,
Hotel Island Shangri La
,
Shangri La Hotel Hong Kong
Location
China > Hong Kong > Tai Fat Hau / Hong Kong Island
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
565
Price range
US$375 - US$769 (Based on Average Rates for a Standard Room)
Also Known As
Island Shangri La Hotel
,
Hotel Island Shangri La
,
Shangri La Hotel Hong Kong
Location
China > Hong Kong > Tai Fat Hau / Hong Kong Island
Photos
Traveller (1,218)
Room & Suite (864)
Dining (182)
Pool & Beach (69)
Amenities (37)
Business Centre & Event Rooms (9)
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Questions & Answers
Ask a question
Tunc o
16 April 2018|
AnswerShow all 6 answers
Response from PandalovesBear | Reviewed this property |
If you don't mind paying extra and have time for the glorious harbour view, I would say go for it! It's awesome really.
0
Votes
Laura H
5 March 2018|
AnswerShow all 3 answers
Response from JensenWee | Reviewed this property |
for mine, they held about 20% more than my actual room rate.
0
Votes
sazsark
22 February 2018|
AnswerShow all 3 answers
Response from greeno1947 | Reviewed this property |
A Twin room means 2 beds rather than 1 King Size bed. Single beds are of good size.
2
Votes
Room Tips
"The city view rooms have great views"
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"Enjoy the lovely restaurant."
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"Club Horizon Level...."
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"a high floor gives a good view"
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