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The Excelsior, Hong Kong

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Traveller (1058)
Room & Suite (732)
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Overview
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281 Gloucester Road, Causeway Bay, Hong Kong China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
Additional information
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Offers from The Excelsior, Hong Kong
Special Offer:Suite Temptations
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,855)
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2,199 results
Traveller rating
781
994
336
62
26
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LanguageEnglish
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781
994
336
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26
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All reviews dickens bar causeway bay world trade mandarin oriental group egg tarts harbour view victoria park excellent location rooftop bar an update bit dated executive floor times square business trip mtr station top floor shopping area
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1 - 5 of 2,199 reviews
Reviewed 2 days ago

The Excelsior met our needs well for our three day trip in Hong Kong. Good location in Causeway Bay. Breakfast was good. Room was adequate. Great bed. Wonderful view. Quiet AC. Dated bathroom. Rumor is that the Excelsior will be replaced with an office building.More

Review collected in partnership with this hotel
Thank Molly P
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 2 days ago

Dear Molly P Many thanks for choosing to stay with us for your first visit to Hong Kong. We are glad you found your stay enjoyable. We hope to have another chance to serve you better in the near future. Warm regards The Excelsior, Hong...More

Hotel's Favourite
Reviewed 1 week ago

Our recent stay at the Excelsior in Hong Kong was excellent as always. The rooms are spacious and comfortable and they were able to give us connecting rooms There is nothing better for my family than to come to Hong Kong and stay at the...More

Review collected in partnership with this hotel
Thank JQ2009
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 1 week ago

Dear JQ2009 Thank you so much for choosing us as your accommodation! We are thrilled to know that you found your stay with us enjoyable. Our heartfelt thanks for your support. We look forward to serving you again in the near future. Best The Excelsior,...More

Reviewed 3 days ago via mobile

Booked months in advance with two connecting rooms for family of four. Took hours for them to unlock the doors for the connecting rooms. Rooms are old, poorly maintained and poorly insulated for sound. Chronically short staff and take ages to queue up in the...More

Thank destinyhk
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 2 days ago

Dear destinyhk Thank you for your feedback. We are sorry to learn that your recent stay was not up to your expectation. We shall look into it for continuous improvement is what we always strive for. Your voice is important to us. Should you have...More

Reviewed 5 days ago via mobile

I regularly stay at this hotel but found out that it’s closing in March 2019! We stayed on the lounge floor and enjoyed the best service! All the staff went above and beyond to ensure we had everything we needed and provide any helpful suggestions...More

Thank lisarT2161RZ
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 2 days ago

Dear lisarT2161RZ Thank you for your continued support! Your kind words warm our hearts. We look forward to serving you again in the near future. Best The Excelsior, Hong Kong

Reviewed 6 days ago via mobile

We stay for a week in this Hotel. Everything was over our expectation. The Hotel has a very good location. The staff was A+. The breakfast was very good, don’t have more variety but was very good. The room are very clean. Absolutely we recommend...More

Thank Armando R
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 6 days ago

Dear Armando R Many thanks for sharing with us your wonderful experience at The Excelsior! Your compliments to us will sure be a great incentive to us all. Sincerely hope to receive you again. Warm regards The Excelsior, Hong Kong

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About
Description
The Excelsior, Hong Kong offers an unbeatable location for guests wishing to enjoy the city. Nestled in the heart of Causeway Bay’s vibrant shopping area, and overlooking Victoria Harbour, the hotel is only a More five-minute drive from the city’s central business district and 40 minutes by MTR from Hong Kong International Airport. The Executive Floors have access to a comfortable private lounge with complimentary benefits. There is also a business centre, and extensive meeting and banquet facilities. The well-equipped wellness area comprises a Fitness Centre, sauna and steam rooms, and a selection of massage and beauty treatments. With six restaurants and bars including a Michelin-starred Chinese restaurant, a contemporary rooftop restaurant and bar with an outdoor terrace, and an all-day dining café, the hotel provides the perfect blend of convenience and style. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
869
Price range
US$220 - US$433 (Based on Average Rates for a Standard Room)
Also Known As
The Excelsior, Hong Kong Hotel Hong Kong
,
Mandarin Oriental Hong Kong
,
Excelsior Hotel Hong Kong
,
Excelsior Hong Kong
Location
China > Hong Kong > Wan Chai / Causeway Bay / Hong Kong Island
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
869
Price range
US$220 - US$433 (Based on Average Rates for a Standard Room)
Also Known As
The Excelsior, Hong Kong Hotel Hong Kong
,
Mandarin Oriental Hong Kong
,
Excelsior Hotel Hong Kong
,
Excelsior Hong Kong
Location
China > Hong Kong > Wan Chai / Causeway Bay / Hong Kong Island
Photos
Traveller (1,058)
Room & Suite (732)
Dining (182)
Pool & Beach (1)
Amenities (40)
Business Centre & Event Rooms (6)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
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Questions & Answers
Ask a question
Yoon J
10 October 2018|
Answer
Response from RichardE270 | Reviewed this property |
Hi. I’m sorry but you will have to ask the hotel directly. All I can say is that the standard room I stayed in wasn’t very big and I don’t think it would be big enough for four people. Best wishes Richard
0
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3Grandsons4
5 October 2018|
AnswerShow all 3 answers
Response from Okan O | Reviewed this property |
Yes there are , under the tv unit.
1
Vote
Google Translation
MichelleY1503
5 August 2018|
Answer
Response from Wolfpack_mo | Reviewed this property |
Yes, I believe so!
0
Votes
Room Tips
"Deluxe full harbour view "
Gdidea
4 weeks ago
Read review
"Rooms are available with a harbour view - worth the extra"
327rogerm
6 Oct 2018
Read review
"All you can eat pancakes a syrup!"
jcI1104UQ
3 Oct 2018
Read review
"Do not accept rooms facing Kowloon under the 10th floor."
Robsurmer
19 Sep 2018
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