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Mandarin Oriental, Hong Kong

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Traveller (7612)
360
Panoramas (77)
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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About

#2 of 605 hotels in Hong Kong
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
In the middle of the Central district, Mandarin Oriental, Hong Kong is ideally located for all major attractions. With a refined design reflecting our Oriental heritage, our rooms and suites are some of the most spacious in the city. Our nine restaurants and bars offer a range of cuisine and dining experiences. Escape the stresses of the city with our luxurious spa and leisure facilities. We can easily cater for all manner of meetings and events with our excellent staff and outstanding facilities. Whether you'd like to swim, work out or just relax, we can help you make the most of your leisure time.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Paid internet
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Classic
Languages Spoken
English, French, Chinese, Japanese and 1 more
6,531Reviews28Q+A100Room tips
Traveller rating
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Layla P wrote a review Yesterday
Greater London, United Kingdom10 contributions3 helpful votes
My husband and I went to The Aubrey for drinks and dinner and had the most wonderful evening! The bar itself is beautiful with a great vibe, and the Team made our night very special. We wanted to shout out Leslie who was particularly amazing - she was so welcoming, friendly and she really added to our experience, thank you Leslie! We will certainly be back on our next trip to Hong Kong. What a brilliant bar - every detail is perfect and we both said it’s one of the best we have been to!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded today
Dear Laylareviews, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us at The Aubrey, appreciated our food and service, recognized Leslie. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pioneer11863407459 wrote a review Yesterday
1 contribution
I had the buffet dinner at Clipper Lounge on 18 April. The staff Dora, Choco, Gloria, Jeremy and Bobby of the Clipper Lounge provided caring and attentive services to the dining guests, especially Bobby is very proactive to address the guests needs, table requirement, enhancing services standard and he acts on it right after. He is more than 100% service driven initiator and we dining guests suggest Clipper Lounge continue the buffet promotion to attract back HK people to spend less shopping and dining in Shenzhen and Great Bay Area and keep the quality services at competitive prices. Most of the HK people always compare expensive HK dining experience and mediocre services to Shenzhen's counterparts across borders.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear Pioneer11863407459, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us, appreciated our food and service, recognized Dora, Choco, Gloria, Jeremy and Bobby of the Clipper Lounge. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roving32965813900 wrote a review Yesterday
1 contribution
Paco Chiu really offered us great choices in snacks and drinks. Had one of the best experience in town since we stay in Hong Kong. The live performance s fantastic and we really enjoy our time here. Will definitely recommend anyone in HK to come around and for sure we will be back here!
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear Roving32965813900, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us, appreciated our food and service, recognized Paco. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jennifer v wrote a review 17 Apr
1 contribution
The Mandarin oriental is perfect in every way. I can’t speak more highly of the staff who are welcoming , friendly helpful and efficient. It’s an oasis of calm and serenity away from the hustle and bustle of Hk . Perfectly located in central near the mtr giving access to everywhere . The beautiful spa is one of the best I’ve been to ever . I could wax lyrical but suffice to say if you want a really memorable perfect stay in Hong Kong it has to be the Mandarin Oriental . . A special thanks to Steve Leung . If possible I’d give it 10 stars!!!
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 2 days ago
Dear jennifer v, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable stay and spa experience with us, appreciated our service, recognized Steve. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian L wrote a review 16 Apr
Hong Kong, China10 contributions6 helpful votes
Enjoyed the excellent food and wine with an excellent view of the harbour and Hong Kong. Perfect place to bring international guests who would love the traditional Cantonese cuisine transporting back in time but with a modern view. Excellent service from Marco as well.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 3 days ago
Dear IbbIblee, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable dining experience with us, appreciated our food and service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Go37345462385 wrote a review 15 Apr
1 contribution1 helpful vote
First time back to Cafe Causette in a while. So happy to be greeted by Vicky who made us feel at home right away. The hainan chicken rice is still delicious as always. The staff are nice and friendly. Good to see you again Vicky! Keep up the great service!
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 3 days ago
Dear Go37345462385, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable dining experience with us at Cafe Causette, appreciated our service and recognized Vicky. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fi P wrote a review 13 Apr
Hong Kong, China2 contributions1 helpful vote
I had a birthday celebration with my loved one in Mandarin Grill Bar. Before the dinner, the staffs were very helpful who helped to order a cake and arranged the window-sided seats for us. A fabulous restaurant with great service. A very nice experience. Ronaldo is really nice and all the staffs are very helpful.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 4 days ago
Dear ahfishopping, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable dining experience with us at Mandarin Grill + Bar, appreciated our service and recognized Ronaldo. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle C wrote a review 12 Apr
1 contribution1 helpful vote
It was trully a fantastic experience. The amenities, the room and the facilities are all up norch, but most importantly, the people here at Mandarin Oriental, Hong Kong are impeccable. Every team member I encountered was sincere and courteous. Karen Hung, the Guest Relations Director is a star, her genuine care, enthusiastic and accommodating approach made an excellent start of my stay. Will definitely come again.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 4 days ago
Dear michellecC2496UR, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us, appreciated our service, recognized Karen. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Valentina B wrote a review 11 Apr
10 contributions4 helpful votes
Back at MOHK e/o March before heading to Thailand for Easter holiday. 19th stay at this wonderful property that's managed so well. There are more extravagant / luxurious hotels in the city and there's no outside pool, but MOHK is my family's all time favourite because of the wonderful staff. So many characters all across the hotel who you get to know well. Makes the service extra special. I'm used to seeing Michael G marshalling his troops, but whilst he was away for Easter I noted Greg at sharp end doing same. A pocket not tucked in, or something not cleared at sufficient speed and they are encouraging the team to shoot for perfection. We particularly enjoy the new Club space where drink far too much...great selection of wine/bubbles.... The list of folks who went out of their way to spoil my family endless. But here are a few who were amazing (by no means all): Steve and Pinky super House Managers. Christoph and Matthias excellent F&B leaders - thank you for meeting all my peculiar requests re: sauces! Restaurants are excellent - wish I'd gone back to Man Wan over an average dinner out at China Club (subject of another review shortly). I sometimes dream of Cafe Causette's Nasi Goeng when snoring in Surrey. Great concierge led by Jin. Club very swish space & well run by Coco, supported by Vessela, Amy and Anna. Family favs are Karen & Alysse who love kids and spoilt our little ones with chox & toys. The Easter Eggs more work of art than edible! The rooms are well appointed - a tad small for HK & some of the common parts are due a refurb; but if you love people and service MO is ONLY place for discerning customers in Honkers. Much credit to Michael G who can spot and retain talent - it's obvious his team enjoy working for him. We are back in July...so clearly fans of this MO...!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Breakfast downstairs better than in Club
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 5 days ago
Dear valentinabM290RA, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us, appreciated our service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard Denny wrote a review 11 Apr
Doncaster, United Kingdom1 contribution1 helpful vote
From the moment we stepped out of the taxi at the Mandarin Oriental we felt at home. The staff simply make this place, constantly surprising us with their caring and thoughtful touches. Our ages ranged from 11 months to 63 years and nothing was ever too much trouble. We were very much aware that the hotel catered for the business world but we never felt awkward in any way. We must compliment the management for their staff selection, what a team they have put together. Truly exceptional.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 1 week ago
Dear rsfenny18, Thank you very much for visiting the Mandarin Oriental, Hong Kong, and for taking the time to share your generous compliments on TripAdvisor. We are delighted to know that you had an enjoyable experience with us, appreciated our service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you and your family to Mandarin Oriental, Hong Kong, in the not-too-distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$3,923 - HK$5,630 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, hong kong hotel hong kong, mandarin hong kong, hong kong mandarin oriental
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
447
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MANDARIN ORIENTAL, HONG KONG - Updated 2024 Prices & Hotel Reviews (China)

Frequently Asked Questions about Mandarin Oriental, Hong Kong
What are some of the property amenities at Mandarin Oriental, Hong Kong?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Hong Kong?
Yes, valet parking is available to guests.
Are there opportunities to exercise at Mandarin Oriental, Hong Kong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Hong Kong have airport transportation?
Yes, Mandarin Oriental, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, Hong Kong?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Korean.
Does Mandarin Oriental, Hong Kong have any great views?
Yes, guests often enjoy the harbour view available here.
Is Mandarin Oriental, Hong Kong accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.