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Marco Polo Hongkong Hotel

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Traveller (891)
Room & Suite (629)
Dining (151)
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Overview
  • Excellent50%
  • Very good35%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“continental club”(160 reviews)
“harbour city”(151 reviews)
“cafe marco”(24 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,016)
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2,147 results
Traveller rating
1,099
698
217
87
46
Traveller type
Time of year
LanguageEnglish
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1,099
698
217
87
46
Show reviews that mention
All reviewscontinental clubharbour citycafe marcothe star ferry terminalocean terminallane crawfordclub floora harbour view roomexcellent locationhong kong islandshopping malleasy accessin tsim sha tsuibreakfast buffetdeluxe roomlight showbusiness trip
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1 - 5 of 2,147 reviews
Reviewed yesterday

Hi, I spent 5 nights here for business and enjoyed my stay very much so. Pluses include; - location wise, located in harbour city which has a lot of high end shops. Very short walk to the MTR or the Star Ferry. - I got...More

Thank TerryTsang2905
Response from DalipSingh_GM, General Manager at Marco Polo Hongkong HotelResponded yesterday

Dear TerryTsang2905, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and...More

Reviewed 2 days ago via mobile

Excellent location and it is close to everything. A short walk to the MTR. Service is good although the check-in process can be further improved. Room decor is a little dated and would need to be modernized.More

Thank davidliauw
Response from DalipSingh_GM, General Manager at Marco Polo Hongkong HotelResponded yesterday

Dear davidliauw, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comment about updating the room facilities has been noted. Rest assured that this shall be on the top of...More

Reviewed 4 days ago

I guess the hotel was overrated in the past. Too many kids running around without supervisions. The cleaning was poor for the room. WIFI was not working well. The hotel staffs never introduced guests how to go to airport in an efficient way. I took...More

Review collected in partnership with Marco Polo Hotels
Thank pkinternational2
Response from DalipSingh_GM, General Manager at Marco Polo Hongkong HotelResponded 4 days ago

Dear pkinternational2, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations. Rest assured that we have placed great...More

Reviewed 4 days ago

Great place to stay, convenient and within reach of MTR, Star Ferry and shopping areas. Staff are approachable, friendly and helpful. Room was clean, spacious, great and had a fantastic view of the Victoria harbour.More

Review collected in partnership with Marco Polo Hotels
Thank kfong2018
Response from DalipSingh_GM, General Manager at Marco Polo Hongkong HotelResponded 4 days ago

Dear kfong2018, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and...More

Reviewed 1 week ago

It is quite a few years since my last visit so I decided to return to take advantage of a GHA promotion.Yes the lobby is still awkward and chaotic and leaves a lot to be desired as an arrival experience (steps, no one to assist...More

Thank farawaymum
Response from DalipSingh_GM, General Manager at Marco Polo Hongkong HotelResponded 1 week ago

Dear farawaymum, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the lack of appropriate action from our associates when you were carrying your luggage down the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$185 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#86 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$185 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#86 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (891)
Room & Suite (629)
Dining (151)
Pool & Beach (42)
Amenities (92)
Business Centre & Event Rooms (7)
Family and Play Areas (5)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
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pearl b
5 March 2018|
AnswerShow all 2 answers
Response from Jason P | Reviewed this property |
Sure.
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MGGo46
13 February 2018|
AnswerShow all 9 answers
Response from Clarky57 | Reviewed this property |
Yes
1
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Room Tips
"Use the mobile hotspot wifi if you're having trouble with the normal hotel one!"
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"Toilet and shower were oldish but functional"
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"Harbour view with with club access are the best!"
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"Bed to improve as it quite soft"
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