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Marco Polo Hongkong Hotel

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Traveller (906)
Room & Suite (649)
Dining (154)
Overview
  • Excellent51%
  • Very good34%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“continental club”(156 reviews)
“harbour city”(152 reviews)
“cafe marco”(23 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Reviews (3,073)
Filter reviews
2,180 results
Traveller rating
1,120
704
219
90
47
Traveller type
Time of year
LanguageEnglish
More languages
1,120
704
219
90
47
Show reviews that mention
All reviewscontinental clubharbour citycafe marcothe star ferry terminalocean terminallane crawfordclub floorexcellent locationa harbour view roomhong kong islandshopping malldeluxe roomeasy accessin tsim sha tsuibreakfast buffetlight showbusiness trip
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1 - 5 of 2,180 reviews
Reviewed 2 days ago

Lovely staff who made my stay wonderful and pleasant. Esp the concierge who tried very hard to get me a taxi.While the location is great for shoppers and sightseeing, it can get over crowded and a hassle to move around.The rooms are not brilliant, old...More

Review collected in partnership with Marco Polo Hotels
Thank siewmang_yee
Response from DalipSingh_GM, General Manager at Marco Polo Hongkong HotelResponded today

Dear siewmang_yee, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comment about updating the bathroom facilities has been noted. Rest assured that this shall be on the top of...More

Reviewed 2 days ago via mobile

The hotel is located far away from the city and on top of a hill. So it affords a great view of the city on one side and a great view of the hills on the other. The hotel Facilities are ok but some are...More

Thank Integrus
Response from DalipSingh_GM, General Manager at Marco Polo Hongkong HotelResponded today

Dear Integrus, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comment about updating the hotel facilities has been noted. Rest assured that this shall be on the top of...More

Reviewed 3 days ago via mobile

Excellent location. Breakfast buffet 4* experience, with claustrophobic dining room with no windows. Gym small. Pool small. Other restaurants Cucina etc. average food, extremely expensive, but excellent views over harbor. Would recommend for convenience but not necessarily for hotel amenities. Staff helpful and friendly. We...More

Thank Mark O
Response from DalipSingh_GM, General Manager at Marco Polo Hongkong HotelResponded today

Dear Mark O, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations...More

Reviewed 1 week ago via mobile

I have stayed in Marco Polo since i was a kid with my parents and now as a Parent of 2 daughters. Room are still same, big and comfortable bed and pillows. We had a problem with the carpet being wet by a plumbing situation...More

Thank Soyi M
Response from DalipSingh_GM, General Manager at Marco Polo Hongkong HotelResponded today

Dear Soyi M, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations. Rest assured that we have placed...More

Reviewed 1 week ago via mobile

Huge check in lines and no place to sit after a long flight. Is that a "5star" new reality? Don't think so. That's how it starts and pretty much continues. This old joint has large rooms and is well located. The General Manager has a...More

1  Thank huge_jaws
Response from DalipSingh_GM, General Manager at Marco Polo Hongkong HotelResponded today

Dear huge_jaws, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$199 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#86 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$199 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#86 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (906)
Room & Suite (649)
Dining (154)
Pool & Beach (44)
Amenities (92)
Business Centre & Event Rooms (18)
Family and Play Areas (5)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
Ask a question
pearl b
5 March 2018|
Answer
Response from huge_jaws | Reviewed this property |
I wouldnt trust them with a bag of junk... incompetent management! Railroad station style place!
0
Votes
pearl b
5 March 2018|
AnswerShow all 2 answers
Response from Jason P | Reviewed this property |
Sure.
0
Votes
Google Translation
Room Tips
"Bring a long a nice room spray."
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"Om skillnaden inte är stor så TA Continental Club! Kan inte tänka mig annat. Åldersgränsen på CC är 13 tror..."
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"Make sure you ask for a queen size bed when booking as the bed we had was small and hard."
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"If you are a frequent visitor, and you would like to stay at the same type of room everytime; you may..."
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