8 Airport Expo Boulevard Hong Kong International Airport, Chek Lap Kok, Hong Kong China
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About
#348 of 802 hotels in Hong Kong
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Situated in SKYCITY of Hong Kong International Airport, Regala Skycity Hotel is directly connected to AslaWorld-Expo and 11 SKIES, a captivating retail, dining, and entertainment destination. With easy access to Hong Kong-Zhuhal-Macao Bridge and Tuen Mun-Chek Lap Kok Link, the hotel provides unrivalled connectivity to the Greater Bay Area and Macau via land, and to the rest of the world via air. The hotel offers comfortable and affordable luxury facilities and services and is ideal for MICE, weddings, social gatherings, staycations, as well as individual business and leisure travels. Each of the three restaurants with bars offer an array of exciting gastronomy experience curated by the passionate and dynamic team.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Conference facilities
Banquet room
Wifi
Restaurant
Breakfast available
Vending machine
Shuttle bus service
Meeting rooms
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Tile / marble floor
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese
Location
76Somewhat walkable
Grade: 76 out of 100
42Restaurantswithin 1 km
2Attractionswithin 1 km
8 Airport Expo Boulevard Hong Kong International Airport, Chek Lap Kok, Hong Kong China
Name/address in local language
E-mail hotel
Getting there
AsiaWorld-ExpoMass Transit Railway (MTR)4 min
AirportMass Transit Railway (MTR)9 min
Car HireSee all Hong Kong car hire
46Reviews3Q+A6Room tips
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I found the room in Regala was unexpectedly small! I stayed in a few hotels for staycation in Hong Kong before. A hotel room in Sheung Wan or Tsimshatsui, regions with much higher property price, is much bigger than here. I’m also surprised that there is no room service. I think many guests like me booked a room here was for catching an early flight. When we need to take a shuttle bus at 6am but your restaurant opens at 7am, I think having room service to serve a breakfast is a basic service. The experience here is not value for money so I decided to spend time to write here.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Free shuttle bus
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded 1 week ago
Dear guest, Thank you for sharing your feedback about your experience at Regala Skycity Hotel. We apologize if the size of your room did not meet your expectations. Our hotel offers various room types to cater to different preferences, and we provide detailed descriptions and photographs on our website to give guests an accurate understanding of the available space. We also apologize for any inconvenience caused by our limited facility hours. Our priority is to ensure the cleanliness, inspection, and maintenance of our facilities to uphold our high standards. We appreciate your understanding as we strive to provide a safe and enjoyable experience for all guests at restaurant. We hope to have the opportunity to provide you with a better experience in the future. Thank you again for your feedback, we hope to see you soon! Warmest Regards, Regala Skycity Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Price is reasonable. Located 5mins away from HKIA. 5mins walk away to 11 Skies. Shuttle Bus service to HKIA. Room is clean. Good for solo travellers. Basic amenities are provided. Wifi is available. Size of room is small, which is quite common in HK. Not advisable if you have a huge luggage. Water shower pressure is good, hot water is constant unlike certain hotels where the hot water is intermittent. Although the room I stayed is stated as Sea-View, however, there is a building blocking the view. You probably need to stay on high floor to enjoy that view. (Mine is on the 6th). Check in and Check out is seamless. Counter staffs are polite and have good command of English. Free Shuttle Bus service every hour from 6am through 1130pm and it is on a first come first serve basis. However, the downside is there is no queue, and if there are many people waiting, you probably gotta run to the bus when you see it. Wifi is also available on the bus. Travelling to Tsim Sha Tsui is approximately 25mins via Uber, which cost you around USD 34. Or you can also take a free shuttle bus to Tung Chung MTR and continue from there. All in all, its good place to stay and even better if you have early departure flights.…
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Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded 3 weeks ago
Dear Terence, Thank you for choosing to stay at Regala Skycity Hotel and for taking time to share your experience with us. We are delighted that we had the opportunity to be at your service and glad that you found the overall experience a positive one. We apologize if the size of your room did not meet your expectations. Our hotel offers various room types to cater to different preferences, and we provide detailed descriptions and photographs on our website to give guests an accurate understanding of the available space. We hope to have the opportunity to provide you with a better experience in the future. Thank you again for your feedback, we hope to see you soon! Warmest regards, Regala Skycity Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A series of bad experiences from the start. Arriving late the non smoking room smelt so bad could not stand it and changing rooms took ages and 2 trips back to reception. There were NO irons or Ironing boards available as they were all out - so wrinkly business clothes. The line for breakfast was so long breakfast was impossible. The food at the Chinese restaurant was average at best and extremely overpriced. A phone message was impossible to get as the reception - when they answered the third time could not understand me so I gave up - and as a result my washing was not able to be done. I had booked longer than intended by one day and at checking in a refund was absolutely impossible - a complete stone wall so just walked away from it. the whole experience was exhausting and dispiriting. The location is convenient and it was clean…
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded 2 weeks ago
Dear Anna, We’re sorry to hear about your negative experience with our staff's response to your request and the long queue at Petra. That’s definitely not what we want for our customers. There have been unusually high numbers of incoming calls and for longer duration as people generally have many inquiries. We seek your understanding while we make all our efforts to take every incoming call and request from all in-house guests. Please be assured that we have investigated the matter thoroughly and are taking immediate steps to rectify the situation of the smell. Our team is working diligently to identify the source of the odor and implement measures to prevent its recurrence in non-smoking areas. Our hotel offers various food options to cater to different preferences, and we provide detailed descriptions and photographs on our website to give guests an accurate understanding of the available restaurants. We also regret that you missed Vivace, our bar and grill with beautiful ambiance, located on 3/F, and hope you take time to enjoy a few drinks during your future visits. If you made your reservation through an online travel agent (OTA) instead of booking directly with us, you must contact them to cancel or change your reservation. We understand that this may come as a disappointment, but we do not have the authority to cancel or refund those bookings made through OTA. To avoid such a frustrating experience, we highly recommend booking directly on our official website for future reservations. By doing so, you can enjoy the benefits of a simplified refund and cancellation process, as well as access to exclusive promotions and direct communication with our team. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. If you have any further questions or require assistance, please don't hesitate to reach out to us. We are here to help and provide any additional information you may need. Thank you for your feedback, and once again, we regret that you were not pleased with us. We hope to have a chance to make this right for you! Warmest regards, Regala Skycity Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's ironic that despite being located next to the AsiaWorld-Expo and being one of the supporting hotels for the Asia Fruit Logistica exhibition, the hotel did not cater enough staff to serve hotel guests. This is especially so for the hotel buffet breakfast, where the queues were always long throughout the morning (at least 30-40 people queueing outside waiting to enter because the restaurant was completely full). And half the buffet trays were often empty because the kitchen is so understaffed that just cannot meet the crowd demand for food! And the live stations were also always empty because they were just so short of staff! For a business hotel, this is definitely a poor experience
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded 2 weeks ago
Dear Terence, Thank you for sharing about your experience at Regala Skycity Hotel. We're sorry to know the size of your room did not meet your expectations. Our hotel offers various room types to cater to different preferences, and we provide detailed descriptions and photographs on our website to give guests an accurate understanding of the available space. We acknowledge that waiting for a table can be frustrating, we seek your understanding while we make efforts to review our breakfast seating arrangements and explore ways to optimize the space to ensure a more pleasant environment for future guests, especially during events or high occupancy in our hotel. If you prefer, we can also explore alternative options such as takeout or delivery services to accommodate your needs. Thank you for bringing this matter to our attention. We look forward to the chance to welcome you back in the future. Warmest Regards, Regala Skycity Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Considering that Hong Hong has an amazing 24-hour international airport and this hotel is the cheapest and closest to the airport, you would think they would accommodate worldwide travellers' needs!! Don't get me wrong, this hotel is value for money, clean and friendly and does what it says on the tin, that is to say, as and when it suits them. The whole hotel shuts down at night, and you can only excess the roof gym after 8:30 am in the morning. The pool was closed till 10 am and then on and off throughout the day. The limited vending machines only take Chinese forms of payment (wechat BOC Alipay). There seems to be no main bar that I could find. I did arrive at 9 am jet lagged and fancied a few beers; this was not possible, simply put, the hotel should consider a more 24-hour mindset which would better accommodate their customers' needs.…
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Date of stay: August 2023Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded 3 weeks ago
Dear Steffan, Thank you for sharing your feedback about your experience at Regala Skycity Hotel. We apologize for any inconvenience caused by our limited facility hours. Our priority is to ensure the cleanliness, inspection, and maintenance of our facilities to uphold our high standards. We appreciate your understanding as we strive to provide a safe and enjoyable experience for all guests. For easier payments, we recommend getting an Octopus card from the nearest MTR station. It can be used not only at our hotel but also at various retail stores and dining establishments throughout Hong Kong. We also regret that you missed Vivace, our bar and grill with beautiful ambiance, located on 3/F and hope you take time to enjoy a few drinks during your future visits. We look forward to the chance of welcoming you back in the future. Warmest regards, Regala Skycity Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Delayed flights and arrivals that go past midnight are never pleasant. Regala was a great place to recover; very clean room and amenities just right. Breakfast had a mix of west and east. The only struggle is excess construction around the airport. Make sure you have a little Hong Kong dollar in case you need a bus or taxi after hours.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded 4 weeks ago
Dear calltravis, Thank you for taking the time to share your experience at Regala Skycity Hotel. We are very happy to learn that you had a pleasant stay and enjoyed the varieties we offer at our restaurant. We hope to have the pleasure of welcoming you back again in the near future. Warmest Regards, Regala Skycity Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The transportation is convenient, the room is clean and hygienic. But the space is a bit small, there is no razor in the bathroom, there is no hotel and no lounge bar. There is no place to drink and chat with shoppers at night.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Regala Skycity, Guest Services / Front Office at Regala Skycity Hotel
Responded 4 weeks ago
Dear PatSo1973, Thank you for taking the time to share your experience at Regala Skycity Hotel. We appreciate your feedback as we strive to ensure our guests have great stays. While razor is not one of the items we automatically provide in all rooms, we do provide them upon request. We are making efforts to reduce the consumption of single-use plastic products and seek your understanding. We are so sorry to hear that you missed Vivace, our bar and grill with beautiful ambiance, located on 3/F and hope you take time to enjoy a few drinks during your future visits. We are very happy to learn that you had a pleasant stay and we look forward to welcome you back in the near future. Warmest Regards, Regala Skycity Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello Regala team, I had a pleasant night staying at your hotel but the check in on July 27 was a nightmare, I arrived at 1830 but there was a long line, after waiting for 15 mins I decided to leave my luggage to the concierge and head to my dinner appointment without a quick shower and change :) the line for check in remains there until I came back at 22:15, and by the time I finished the check-in procedures it was almost 23:00. Other than that the facility is clean and quiet, I had a great night sleep and spent some time at the pool before I fly to Tokyo. Thank you Ken
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Regala Skycity Hotel, 顧客服務/櫃檯辦公室 at Regala Skycity Hotel
Responded 4 Aug 2023
Dear Kennethyau602, Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We sincerely apologize for falling short of your expectations. We hope you will accept our sincere apologies for the inconvenience caused and assured you that we will address the issues with the concerned department heads for improvements. Thank you again for your feedback, we hope to see you soon! Warmest regards, Regala Skycity Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I reserved for this hotel because of its proximity to the airport, because my old parents needed to leave HK by an early flight and I wanted them to feel less stressed before departure. However, this hotel has ruined my plan! We arrived in the hotel lobby at 21:20, it was at first impossible to see where the check-in counter was because the lobby was too crowded with people who jostled one another trying to find the end of the check-in queue! At last, it took me one full hour just to check in! But the ordeal did not end here. I reserved for a room for three adults, but my room was equipped with only one bed and one sofa with just two pillows and one quilt! Upon opening the sofa bed, I saw a lot of rust powders from the bedframe scattered all over the mattress. I immediately called the housekeeping and the operator told me that in case I was not happy about the bed, I could go back to the front desk to request for arrangement, and I refused immediately saying that I would not spend another hour to wait there. And then, he said that he would send somebody to my room to fix the sofa bed problems. We waited and waited but nobody came and I called back the housekeeping and nobody picked up my call again! After half an hour, I went straight to the front desk and told the staff there what had happened and that guy apologized and arranged another room to me and promised to send me a housekeeping guy to open the sofa bed for me. Yet, that new room was exactly the same as the previous one with just two pillows and one quilt, plus a rusty sofa bed with rust powders all around. At that time, I really had no energy to request anymore and we simply waited inside the room for the housekeeping guy to come, who finally showed up before midnight. After midnight, my old parents and I went to sleep after a quick shower. We had no chance at all to eat anything, and none of us could sleep well in those few hours because of our empty stomach. Yet, the ordeal still has not ended! On the following morning, we waited for the first hotel shuttle bus to get to the airport. After all the passengers loaded their baggage to the shuttle bus, something went wrong and the bus could not move! Everybody in the bus became very anxious and a few even requested to get off the bus. At last, a bus scheduled at 6:00 could only start moving at 6:19. My parents and I could barely arrive on time for checking in at the airline counter, the Regala Skycity Hotel has really offered me a terrible memory!…
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Regala Skycity Hotel, 顧客服務/櫃檯辦公室 at Regala Skycity Hotel
Responded 4 Aug 2023
Dear Dickson I, Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We sincerely apologize for falling short of your expectations, particularly with the services at the hotel. Rest assured that we have placed great priority on the point you raised and our team will look into addressing this accordingly. We would be most honoured if we could once again be of service to you on your next visit. Thank you very much and we look forward to having you back at the Regala Skycity Hotel. Warmest regards, Regala Skycity Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I stayed at this hotel for 4 nights because I was going to Anson Lo's Solo Concerts at Asia-World Expo. The quality of this hotel exceeds my expectation. It's new, clean and very convenient. And the staff are helpful and friendly. The best thing is I could enjoy the lovely sunrise every morning. ☀️The room is facing the East, so you can see the Sun rises from the sea right next to Asia-World Expo. Food choices at the breakfast buffet are limited, but the environment of restaurant is good. And the yogurt tastes creamy and smooth! I would be great if more fresh fruit can be provided. I enjoy this stay a lot! 🙂
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Get the room at N, which are facing the sea and the East.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Regala Skycity Hotel, 顧客服務/櫃檯辦公室 at Regala Skycity Hotel
Responded 2 Aug 2023
Dear Companion11260174348, Thank you for taking the time to share your experience at Regala Skycity Hotel. We are very happy to learn that you had a pleasant time with us and we hope to have the pleasure of welcoming you back again in the near future. Warmest Regards, Regala Skycity Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$91 - US$141 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong Kong
NUMBER OF ROOMS
1208
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Claim Your ListingREGALA SKYCITY HOTEL HK$674 (H̶K̶$̶2̶,̶0̶8̶3̶) - Updated 2023 Prices & Reviews - Hong Kong, China
Frequently Asked Questions about Regala Skycity Hotel
Which popular attractions are close to Regala Skycity Hotel?
Nearby attractions include HKIA No.1 Passenger Terminal Building Shopping Area (0.9 km) and Tea WG Boutique at Hong Kong International Airport (1.0 km).
What are some of the property amenities at Regala Skycity Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Regala Skycity Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Regala Skycity Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Regala Skycity Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Regala Skycity Hotel?
Conveniently located restaurants include Crystal Jade La Mian Xiao Long Bao (AP), Ho Hung Kee (Hong Kong International Airport), and TamJai SamGor Mixian (Terminal 2).
Are there opportunities to exercise at Regala Skycity Hotel?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Does Regala Skycity Hotel have an airport shuttle?
Yes, Regala Skycity Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Regala Skycity Hotel have airport transportation?
Yes, Regala Skycity Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Regala Skycity Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Regala Skycity Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.