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4.5
#67 of 606 hotels in Hong Kong
Location
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
the Figo proves boutique style and unforgettable hospitality is a universal language. Located in the ever-popular Hong Kong district Sheung Wan, where East & West come together at every corner, the Figo is the destination where travelers and locals alike discover a new boutique hospitality experience, with envelope-pushing design from head to toe. From fully bespoke rooms to the collaborative communal spaces, the Figo is a designer’s hotel, where everyone is welcome to share and show off their own unique style.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Chinese
Location
77-91 Queen Road's West 4F,Hollywood Centre, Hong Kong China
Name/address in local language
the Figo
1,644 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Figo hotel stands out for its excellent location, with guests commending its close proximity to public transport and lively local amenities. The rooms are consistently lauded for their cleanliness, comfort, and chic decor, contributing to the hotel's stylish atmosphere.
Travelers are pleased with the complimentary drinks and the top-notch service from the hospitable staff. Additionally, the Figo is popular for providing great value, as guests appreciate the blend of satisfactory accommodations with reasonable pricing.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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I would like to thank Carson specifically from the Front Office team who completed the planning of my surprise to my friends for delivering the cake XD. The staffs are extremely friendly and the room is worthy n clean. Hand sanitizers are available everywhere, free minibar and board games are available you can enjoy them at the lounge or bring them back to your room, very convenient and fun, will definitely come back for another stay again! Thank you the Figo team for the surprise prepared :] ps. it's quite weird that their slippers are available on request XDD
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We recently stayed a few nights at the Figo (formerly Hotel LBP) in Sheung Wan and were very pleased with our experience. This property was rebranded and given a massive make-up late last year. It now has an almost southwest feel to it with orange earth tone colours, desert furniture and cacti placed throughout the property. It is a nice look and feel compared to so many of the sterile and drab midrange hotel setups around the city.
Reservation was made through booking.com where we found the best rates online. Confirmation was received immediately, check-in went smoothly and timely and we were up to our room in just a few minutes. Lobby area on the 4th floor beyond check-in desk is decorative and relaxing. They have a coffee bar, plenty of small tables, window side seating, a long table with a few games, large screen television as well as a small outdoor seating area. There is also a gym as well as a small outdoor area with a doggie pool.
We stayed in one of Figo's Premium Suites, which was a neat little setup. Nothing fancy or upscale. Instead, think cute, quaint with perhaps a bit of a college apartment feel to it. The suite included a small bedroom with desk, closet, a bit of room for luggage, flatscreen TV and a generally comfortable bed. There was also a studio style living room with minimal kitchenette setup including basic cutlery, glasses, bowls, fridge, kettle and espresso machine. You could do some very basic food prep here but not any real cooking.
There was a tiny two seater table fixed to the wall, small round coffee table and two seater sofa. To be fair, the sofa cushions were in bad shape, we both found ourselves sinking inward to the middle, meaning only one person could sit properly and it was still not very comfortable. This should be mended for the benefit of future guests. Room included a second flatscreen TV. There were enough electrical outlets, good lighting modes, working A/C, wifi and room safe. Tiny bathroom which separated the living room from the bedroom another clever configuration but might be a tight fit for larger guests.
In the end, we felt that suite is a good option for a longer stay option providing more space for guests. The limited kitchenette means that you should expect to dine out or do delivery mostly which is perfectly fine as the Sheung Wan and Sai Ying Pun districts are loaded with quality restaurants, coffee shops and bars. Otherwise, it was a fun stay at Figo, one we'd be happy to do again with future staycations around the city.
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The hotel had an offer on its anniversary that includes a room and a light breakfast at a nearby cafe.
It's the design of the rooms that attracts me and it springs no surprises, the design of the room really gives you a cozy atmosphere, the warmth like home (comparing to the public houses in HK), if you're looking for a "suite" that includes big for everything like TV/sofa/bed/room/shower spaces/bathtubs etc. this isn't for you.
the brownie and banana cake is a must try at the nearby cooperated cafe with the hotel
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Date of stay: November 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Chan, General Manager at the Figo
Responded 8 Dec 2022
Hi ngtsz23, Thanks for dropping us a review and I am glad to hear that you love the atmosphere in our room and the cake at our cooperative cafe - Harakako. We hope to see you again soon. Cheers Eric
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The staff are incredibly helpful and patient, going above and beyond on a couple of occasions. Nicole wrote us a list of local attractions (upon request) all of which were great recommendations for HK first-timers. What I found even more impressive was their help recovering my ipad after learning it in my room after check-out. Before I realized it was missing they sent an email notification. I was already at the airport and didn’t have time to go pick it up. Upon returning home they were patient and helpful as I bungled my way through scheduling a DHL pick-up, they printed all the required shipping documents and very quickly got it sent out. I’m so grateful for the help and amazing customer service. We also enjoyed our stay, the Figo is in a great central location in a fun, easy to navigate neighborhood that is close to lots of attractions. We enjoyed the outdoor balcony off the lobby with free drinks (beer, soda, water, espresso machine) and snacks. They rooms are cozy and comfortable. We really lucked out selecting the Figo for our six nights in HK.
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Date of stay: February 2023Trip type: Travelled with friends
Room Tip:If you don’t speak the language and you’re going to take taxis make sure to have the name and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Chan, General Manager at the Figo
Responded 28 Feb 2023
Hi Molly K, Nothing is better than receiving a 5 bubbles rating review from the guest, which is awesome!! Thanks for shout out to Nicole a great source of reason to smile 😊 Hope to have you with us again soon. Cheers Eric
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This hotel works well and offers good value for money. Situated centrally close enough to mtr, the atmosphere inside is warm and welcoming and the staff are amazingly helpful and friendly. The room was comfortable with everything you need eg iron, fridge, plates, cutlery, etc . Cleaning was good, and did not disturb unless the room was ready. There’s a lovely communal room on fourth floor with a terrace where you can get drinks and snacks anytime free. We enjoyed a few rainy afternoons there playing the hotel’s games with our grandson. Some of the floor coverings look a bit jaded, but it’s very clean on the whole. The staff went above and beyond in helping to resolve a booking issue we had so would definitely go here again.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ethel Tse, Guest Services / Front Office at the Figo
Responded 15 Jul 2023
Hi Penelopea735, thanks for dropping a note and highlighting the team! Glad to hear you had a pleasant stay. See you again soon. Cheers. Ethel
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The property is located in an ideal part of Hong Kong island close to all activities. The staff are very friendly and helpful with nothing being to hard to please whatever the circumstances. They have a great common area, lounge and balcony with free coffee machine, tea and biscuits. The rooms are clean and quite reasonably sized for Hong Kong.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Travelled on business
Room Tip:They are non smoking rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric C, Manager at the Figo
Responded 12 Feb 2020
Dear teddybaxter2020, We are delighted to hear that you have a wonderful stay with us and wish you had a pleasant journey back home. We appreciate you taking the time to share your experience with us. From the location, room, facilities and the services provided by our team members. I would like to say thank you on behalf of the team for writing such excellent feedback to us. Rest assured that service excellence will continue to be the heart of our hospitality. If travel brings you back to Hong Kong in the future, please do let us know as the team and I look forward to welcoming you back in the not distant future. Warmest regards, Eric Chan Assistant Hotel Manager
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I travelled to Hong Kong late Feb till early March for the first time in four years post a Covid induced absence. Having stayed at the hotel's previous incarnation, LBP hotel and having lived in HK for many years, I know Sheung Wan well and was very happy to see the Hotel in business, albeit under new ownership. The Figo is in a great location, the suite was the same lay out but had been tastefully refurbished. The staff were friendly, helpful and very efficient and the rooms were maintained beautifully by Housekeeping. I would make special mention of the manager, Eric Chan, who took time to assist me with scanning some important documents and emailing them to me, which enabled me promptly deal with an issue whilst in Hong Kong. I would thoroughly recommend the Figo to any visitors to Hong Kong, whether on Business or for a holiday.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Chan, General Manager at the Figo
Responded 10 Mar 2023
Hi Steve S, Thank you so much for your continuous support to us, nothing is so contagious as the enthusiasm of your review, which is awesome! Thanks for your shout-out to our team and definitely will share your compliment with them. Cheers Eric
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We stayed at Figo for one month from 30 Sep to 30 Oct. The hotel location is great, although it is in between 2 MRT Station, but there are lots of buses running to different parts of Hong Kong Island, Kowloon and New Territories. There is also tram station near by too. The hotel staffs are very friendly and helpful, they will do their best to accommodate your needs. We would like to give them a 9/10! Especially thanks to Eric & Cheryl who help us when we booked our stay and during our stay. The hotel's decor is very nice and make you feel comfortable. Another things is, if you a dog lover, you must stay here as you will meet a lot of dogs and their friendly owners. We must say it is value for money to stay at Figo. Loretta Lee & family
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Chan, General Manager at the Figo
Responded 24 Nov 2022
Hi Loretta, Thanks for dropping a review & shout out to all our hard-working individuals that make our hotel home! There is nothing greater than a guest that remembers a name and never forgets how we made them feel.
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We thoroughly enjoyed our stay in The Figo, very "boutique hotel" vibes. The staff are extremely welcoming and helpful. The location is excellent, just a 10 minute walk to transport and a selection of cafes, restaurants and boutiques. There were three of us in a Magnolia suite initially, waiting for our other daughter to join us for the last couple of nights. Our daughter joined us a night earlier than expected and despite the hotel being full, they kindly accommodated us with a extra camp bed in the suite for a nominal fee before our two daughters moved to their own room the next day for the remainder of our stay. Breakfast 'on the go' is complimentary if you book direct, although I would have preferred a pastry than a sandwich (personal choice). All day complimentary coffees, soft drinks and beer in the lounge and then a very fun 'happy hour' concept in the evenings of a self serve selection of spirits, wines and some snacks. Would absolutely stay there again.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Either way, The Figo will satisfy your needs with stable wifi and a comfy lounge that allows you to work or play. Located at Sheung Wan, it is a marriage of the old and new Hong Kong, with YST a stone's throw away.
Need to work out or binge on Netflix? Grab yourself a yoga mat or utilise the gym. Sign in with your personal Netflix account on your room’s TV. And oh, be spoilt for choices in the shower: choose between the tap, shower head or the rain shower.
I’ll make The Figo my temporal HK home any day.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eric Chan, General Manager at the Figo
Responded 25 Feb 2023
Hi Chermaine, Thanks for dropping us a review and calling our hotel a “home”. It means everything to us and you are welcome back to our home anytime. Cheers Eric
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Hi, Ms. Gurugram,
We do not serve any breakfast in the hotel but we have a lounge on the 4/F and serve some snacks and coffee and fruits for our guests.
Dear Mr./Ms. Gugracious,
Greetings from Hotel LBP!
Regarding your enquiry for the baby crib and long stay, kindly inform that it will cost HKD$100/per night.
I am sorry that our hotel do not provide any long-staying plan but we will offer special discount for you. For more details, you can directly send email to us.
Should you have any question, please feel free to contact me.
Thank You!
Best Regards,
Iscah Lau
Front Desk Officer
Hotel LBP
WE had booked two singles and there was a good amount of space for us. there was no sitting area in our room but we did not feel crowded. I would guess it would depend n the individual they have a lounge by the check in / reception
a small gym
a TV room with a massage chair and foot Massage also free NEspresso coffee 24 hrs a day in this area
There are more places to choose from in the Hong Kong area.
PRICE RANGE
HK$916 - HK$1,499 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel LBP
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Sheung Wan
NUMBER OF ROOMS
46
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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