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Citadines Mercer Hong Kong

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Traveller (261)
Room & Suite (261)
Pool & Beach (20)
Overview
  • Excellent45%
  • Very good42%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“sheung wan”(37 reviews)
“free mini bar”(33 reviews)
“boutique hotel”(31 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
4 Star accommodation
All hotel details
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Reviews (596)
Filter reviews
528 results
Traveller rating
238
215
56
12
7
Traveller type
Time of year
LanguageEnglish
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238
215
56
12
7
Show reviews that mention
All reviewssheung wanfree mini barboutique hotelbedroom apartmentwalking distancenespresso machinebusiness tripsmall kitchensitting areadim sumhandy phonemacau ferryfree breakfastwould stay here againfree callstwo blockslocation is great
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1 - 5 of 528 reviews
Reviewed 1 week ago

I stayed there for one night and checked in really late (midnight). The reception person was alert, quick and friendly. Registration was speedily completed. I was impressed by the room, adequate size, bright, and it looked new and definitely clean. The bed was firm (as...More

Thank KimSoon C
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 6 days ago

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 2 weeks ago

I spent 3 nights at the Citadines Mercer. The pros, the hotel is in a central location near to the MTR and other local sights such as central, mid-levels and many restaurants and bars. Check in and out was smooth and the receptionist went above...More

Review collected in partnership with this hotel
Thank JustinFSalisbury
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 1 week ago

Thank you for taking the time to write this review. It is great to have you stay with us. We have noticed your comments about the room assignment and we have updated your preference in the history record already. Please rest assured that we are...More

Reviewed 6 July 2018 via mobile

We stayed in a premier studio apartment throughout our 6-day trip. The room is spacious and comfortable for two persons. Due to the clever interior design, there is plenty of storage space. During my stay, I requested for extra clothe hangers and they were delivered...More

Thank Merlion42
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 9 July 2018

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 27 June 2018 via mobile

We stayed in the one bedroom executive suite which was a good size by HK standards. The complimentary drinks in the fridge and courtesy mobile phone were nice touches. The sliding bathroom door in both our rooms doesn't close fully so the hotel's solution was...More

Thank Rita Y
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 28 June 2018

Thank you for taking the time to write this review. We welcome feedback such as yours as they indicate the area where we can further improve. Please rest assured that we will continue in our improvement efforts to provide excellent service and products to our...More

Reviewed 25 June 2018

I only stayed for a day but I really liked the room condition. All of the staffs were generous and kind. When I was staying there I asked some ice from the housekeeping. When I requested it I didn't know that guests should buy ice...More

Review collected in partnership with this hotel
Thank lachinata62
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 28 June 2018

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$159 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Business Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#84 Luxury Hotel in Hong Kong
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$159 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Business Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#84 Luxury Hotel in Hong Kong
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (261)
Room & Suite (261)
Pool & Beach (20)
Dining (14)
Amenities (38)
Nearby
Sheung Wan
Unlike most of Hong Kong’s other popular districts,
Sheung Wan welcomes wanderers with an easy-going,
relaxed atmosphere. Art galleries are plentiful and
boutique cafés are tucked away in every side street in
the sub district known as “PoHo.” Browse through the
vintage clothing and handmade leather goods stores –
it’s no surprise fashionistas flock to this area.
History enthusiasts will be rewarded with sites of
...More
Questions & Answers
Ask a question
Omit2000
14 May 2018|
AnswerShow all 4 answers
Response from travelwezel | Reviewed this property |
There is a very nice pool in the hotel, but I don't know the opening hours. I don't swim. Perhaps you can send an email to the hotel?
0
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Charlotteh1977
31 August 2017|
AnswerShow all 6 answers
Response from Antonio R | Reviewed this property |
Take the Airport Express train from the Airport to the Hong Kong station. Then walk a bit to Central station and take the Island line (blue line) towards Kennedy Town. Get off in Sheung Wan station (just 1 stop), exit A2... More
1
Vote
Room Tips
"Bigger executive rooms"
Read review
"Good location for the MTR. Food places everywhere."
Read review
"Would be nice if there are slippers in the room."
Read review
"Making sure that the apartment is equipped for eating is necessary."
Read review
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