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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Everything in ICON was amazing! The room is bigger than I expected and modern. I could enjoy free mini bar and timeless zone. The staffs all nice and kind especially Hoily, front desk team. I appreciate her great service attitude. Its bit far aways from...More
I researched Hong Kong hotels extensively prior to booking Hotel Icon and was guided by the consistently high reviews on Tripadvisor in making my selection. As a result I arrived with pretty high expectations but from the moment we arrived I was blown away by...More
We stay in many hotels for work and play and this is by far the best hotel we have ever stayed in.
We bid in the auction before our stay to upgrade to Club level which was well worth it for al the added extras...More
Thank Wrighty0
Response from Richard_Hatter, General Manager at Hotel ICONResponded yesterday
Good morning Wrighty0,
We are so happy to receive your wonderful comments, and we are delighted to hear that you enjoyed your stay! It is imperative to take a break and indulge in a self-pampering routine once in a while, and I’m glad Hotel ICON...More
Like most of the reviews you’ll read I would agree this hotel is right up there with the best of them. The views of Victoria harbour from our room was stunning, the free mini bar, the mobile phone with free calls and browsing all add...More
Thank rh2473
Response from Richard_Hatter, General Manager at Hotel ICONResponded yesterday
Dear rh2473,
I would like to thank you for taking time to share your experience with us, we appreciate your comments and we will continuously strive to improve our hospitality.
I am sincerely sorry that our team overlooked some details that caused your experience to...More
We were made to feel very special at the hotel icon. The above and beyond lounge was wonderful for breakfast and afternoon tea. The room was amazing and we loved the housekeeping twice a day. Thank you for a wonderful stay.More
Thank Clare832
Response from Richard_Hatter, General Manager at Hotel ICONResponded yesterday
Dear Clare832,
Thank you so much for your kind words, we are glad that you had a great time with us.
I agree with you that the Club Lounge provides an intimate and exclusive space to enjoy breakfast, tea and cocktails. Not to mention the...More
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also
...More
contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
No in the room we stayed in. We had 2 double size beds, and for my wife and I plus a 10-year old, we need to add a folding bed. But that already filled the room quite full.
I'm not sure that you will get the answer on here. My advice would be to email or call the hotel directly. They are lovely and will do all they can to accommodate your request
Response from GaryInDallas | Reviewed this property |
It is SUPER easy! Take the Airport Express train from the HKG Airport to the Kowloon station. From there, make your way to the complimentary shuttle service operated by the Airport Express and get on the K3 bus. The ICON... More
It is SUPER easy! Take the Airport Express train from the HKG Airport to the Kowloon station. From there, make your way to the complimentary shuttle service operated by the Airport Express and get on the K3 bus. The ICON is stop 4 on the K3 bus. These shuttle buses are free for Airport Express customers and operate every 15 minutes from 06:15-23:00.
