Great food and attentive service! We would like to thank Wini and Edmond for your recommendations and arrangements. Your excellent services gave us a great memory! Will definitely revisit, highly recommended!
We went to OZONE for a drink for celebration. The experience was so great, even out of my expectations, which made it an unforgettable night. Appreciations to Bartender Sumi and Organiser Alana shall be highly given! They paid so much care and attention to customers' needs. Their considerate, amiable, warm acts of service are applausive! So much thanks to Sumi and Alana again!
This was my fifth’s stay at my most favorite hotel - The Ritz-Carlton Hong Kong. Everything was so great & perfect ; beautiful scenery, great food and excellent service. So far, this hotel has never disappointed me. This time I specially appreciated to the service of Best & Bailey at the Front Desk. They were super nice and very helpful. I’ll definitely come back and looking forward to enjoy my next staycation at The Ritz-Carlton Hong Kong.
The accommodation, staff and service are all wonderful. I met this intern Yves on the first date before I check-in. He is very helpful and nice. We chatted around a minute of time when we were in the elevator. The second day when I was waiting for checkout at the lobby he came upfront and addressed me immediately and offered assistance for the luggage. And the reception Celina is also very helpful with prompt service. People make your business different. Would definitely come again!
The dinner experience was marvellous. We highly recommend the steak as it is tender and have multi-layered flavour. Also, the drinks are creative and refreshing. We love the vibe and the services as well. Great experience, highly recommend. It is a magical night! Special thanks to Tim and Carson for their assistance the entire evening!!
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