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The Ritz-Carlton, Hong Kong

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Traveller (3958)
Room & Suite (1501)
Dining (418)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“ozone bar”(235 reviews)
“the club lounge”(389 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Fitness centre
Concierge
Spa
5 Star Hotel
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The Hong Kong hotel's 312 guestrooms all offer spectacular city and harbour views. The rooftop bar, Ozone, is truly a stunning venue at 490 meters...
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Location and contact
International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Name/address in local language
24.8 km to Hong Kong Intl Airport
53 restaurants are within a 0.5 km radius
1.9 km from Victoria Harbour
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,764)
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2,837 results
Traveller rating
2,553
212
49
10
13
Traveller type
Time of year
LanguageEnglish
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2,553
212
49
10
13
Show reviews that mention
All reviewsozone barthe club loungeladies and gentlementallest hotelhighest bar in the worldtin lung heenanna lopezelements mallvictoria harbour viewclub managerspecial thanksguest relationskowloon stationswimming poolcorner suiteamazing hotelairport express
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1 - 5 of 2,837 reviews
Reviewed yesterday via mobile

We have an excellent experience staying at Ritz HK. Not just one time, we have stayed there many times whenever we went back to HK (at least once a year). Our kids extremely enjoyed the facility and happy to go back to to the same...More

Thank Cpo M
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded today

Dear Cpo M, Thank you very much for your honest review. It is with pleasure to hear that you appreciated the genuine care and comfort provided by our Ladies and Gentlemen. We are meticulous about every detail in our service in hopes of creating unique...More

Reviewed yesterday via mobile

I’m hard pressed to saying something that hasn’t already been said a thousand times before, but the Ritz Hong Kong is one of the best hotels in the world. We were only there for 1 night before going on a tour of Southeast Asia, but...More

Thank Casey F
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded today

Dear Casey F, Thank you very much for your precious review. I am truly grateful to learn that you enjoyed the spectacular views of Hong Kong, the hotel facilities and the impeccable service provided by our Ladies and Gentlemen. Moreover, thank you for your feedback...More

Reviewed 2 days ago

동생과 함께 리츠칼튼에서 머문 경험은 최고였습니다. 다시 홍콩을 여행할 때에도 꼭 리츠칼튼을 찾고 싶네요 :) 엘리먼츠라는 몰과 연결되어 있어 쇼핑 및 맛집탐방에도 용이합니다. ㅎㅎ I experienced perfect service in Ritz Carlton and I want to visit once again as soon as possible. Location is good....More

1  Thank Hyejung K
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded today

Dear Hyejung K, Thank you very much for your generous review. I am delighted to hear that you enjoyed the breathtaking views of Hong Kong, the finest services and facilities as well as the location of The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen are...More

Reviewed 3 days ago

Stayed for 2 nights for my 30th, great hotel and very very high up! Thank you for the wonderful service during my stay - the staff in the club lounge were amazing, in particular Alice (from France). Sunny from the pool - thank you also...More

Thank SouJack
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded 2 days ago

Dear SouJack, Thank you very much for your precious review. It is with pleasure to hear that you appreciated the genuine care and comfort provided by our Ladies and Gentlemen. We take pride in the attentive service as much as the fine hotel facilities that...More

Reviewed 3 days ago via mobile

Me and my wife are both working as well in The Ritz Carlton in the middle east. While having vacation here in Hongkong we decided to drop by and check RC hongkong. From the main entrance the in the lobby was so alert. Mr Bruce...More

Thank Nixon John R
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded 2 days ago

Dear Nixon John R, Thank you very much for your excellent review. I am elated to hear that you had a wonderful experience at The Ritz-Carlton, Hong Kong. It also gives me great pleasure in knowing that you enjoyed the breathtaking views of Hong Kong...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$430 - US$763 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$430 - US$763 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (3958)
Room & Suite (1501)
Dining (418)
Pool & Beach (189)
Business Centre & Event Rooms (43)
Amenities (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Su latt N
14 April 2018|
AnswerShow all 6 answers
Response from Stan P | Reviewed this property |
You can visit the top floor by telling them you are going to the Ozone Bar which is on the highest floor in the hotel.
2
Votes
Su latt N
14 April 2018|
AnswerShow all 3 answers
Response from hazban | Reviewed this property |
You can easily take the elevator to the lobby level which has some great views, but there are pretty limited places to visit unless you go to a restaurant for lunch or afternoon tea. The way further up to guest rooms is... More
0
Votes
ctsv50
31 January 2018|
AnswerShow all 3 answers
Response from Pierre P | Property representative |
Dear ctsv50, thank you for your message! If you are staying at the hotel with award points redemption, you may buy up to the Club Lounge access for HK$1,500 (Single occupancy) and HK$2,100 (Double occupancy). Please feel... More
0
Votes
Room Tips
"Corner suite, facing East, level 117 facing Victoria Harbour. Sun rise amazing."
Read review
"I recommend a room with the view of the harbor, albeit at a premium."
Read review
"It's worth to pay a bit more for the harbour view room."
Read review
"Choose harbor view club level suite, expensive, but worth it."
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