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    The Ritz-Carlton, Hong Kong

    3,874 reviews
    #2 of 734 Hotels in Hong Kong
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    International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    US$497
    Free cancellation until 28/09
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    Travellers' Choice award winner
    Traveller (4184)
    Room & Suite (1567)
    Dining (460)
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    Overview
    5.0 3,874 reviews
    • Excellent87%
    • Very good9%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong China See on map
    Name/address in local language
    AMENITIES
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    5 Star accommodation
    All hotel details
    Rooms
    30 Sep1 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (3,874)
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    All reviewsozone barthe club loungetallest hotelladies and gentlemenhighest bar in the worldtin lung heenanna lopezelements mallvictoria harbour viewclub managericc buildingkowloon stationspecial thanksguest relationsswimming poolfront office managercorner suite
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    1 - 5 of 2,912 reviews
    Reviewed yesterday via mobile
    For my girl’s birthday 🎂

    Great service as usual from the Ritz Carlton brand!! No doubt this is the best hotel with best service overlooking the Hong Kong Victoria harbor!! We have had a great time staying here!! Thanks!! Best Wishes Derek & JessicaMore

    Thank DerekC1114
    Response from PierreP2308, General Manager at The Ritz-Carlton, Hong KongResponded today

    Dear DerekC1114, Thank you very much for your incredible review. I am pleased to hear that you had a wonderful birthday celebration at The Ritz-Carlton, Hong Kong. I would like to extend my warmest congratulations on your joyful occasion. We are meticulous about every detail...More

    Reviewed yesterday
    Unforgettable experience

    This hotel deserves its rating! I am really glad that I choose to stay in this hotel with my friend, which makes both of us the best end for this trip. From the time I completed my booking, I was contacted and welcomed warmly by...More

    Thank Yuhang_He
    Response from PierreP2308, General Manager at The Ritz-Carlton, Hong KongResponded today

    Dear Yuhang_He, Thank you very much for your generous review. I am delighted to hear that you enjoyed the breathtaking views, the exceptional services as well as the outstanding room set-ups of The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen are meticulous about every detail...More

    Reviewed 2 days ago
    Very Disappointing Stay

    My wife and I stayed at the Ritz on our most recent trip to Hong Kong. We had very high expectations going in based on the reviews, the hotel status (and the fact we booked as part of the AMEX Fine Hotels program), and the...More

    Thank DannyJB80
    Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded yesterday

    Dear Mr. DannyJB80, Thank you very much for staying with The Ritz-Carlton, Hong Kong and sharing your valuable comments with us. I understand not all aspects of your stay especially on the service lapses from my team was not what you had expected, and regret...More

    Reviewed 4 days ago via mobile
    Memorable

    Our stay at the Ritz Carlton Hong Kong was memorable. We'll definitely recommend this hotel to our friends and family and we can't wait to visit again! In addition to the breathtaking views and the delicious food, all the staff was very kind and made...More

    1  Thank Lhflores
    Response from PierreP2308, General Manager at The Ritz-Carlton, Hong KongResponded 4 days ago

    Dear Lhflores, Thank you very much for your generous review. I am thrilled to hear that you had a memorable anniversary celebration at The Ritz-Calrton, Hong Kong. I would like to express my sincerest congratulations on this special occasion! I am also delighted to hear...More

    Reviewed 5 days ago via mobile
    Wonderful stay

    I had the chance to stay one night at the ritz carlton HK. I was amazed by the services rendered. Indeed, the room, its cleaningness, its amenities fully matched my expectations. The staff welcoming you/guiding you is very knowledgeable, nice and kind. A special thank...More

    Thank Amaury T
    Response from PierreP2308, General Manager at The Ritz-Carlton, Hong KongResponded 4 days ago

    Dear Amaury T, Thank you very much for your brilliant review. I am delighted to hear that our Ladies and Gentlemen were able to create a remarkable Ritz-Carlton experience during your recent trip to Hong Kong. We are meticulous about every detail in our service...More

    View more reviews
    123456…583
    About
    Description
    Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The Hong Kong hotel's 312 guestrooms all offer spectacular city and ...More harbour views. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. Less
    Hotel class
    Hotel Amenities
    HOTEL FEATURES
    Pool
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Restaurant
    Spa
    Room Service
    Bar/Lounge
    Adult pool
    Air Conditioning
    Airport Transportation
    Babysitting
    Banquet Room
    Breakfast Available
    Business Centre with Internet Access
    Children Activities (Kid / Family Friendly)
    Concierge
    Conference Facilities
    Dry Cleaning
    Heated pool
    Indoor pool
    Laundry Service
    Meeting Rooms
    Minibar
    Multilingual Staff
    Wheelchair Access
    Beachfront
    Free Parking
    Breakfast included
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Hotel Style
    Spa
    ,
    Luxury
    ,
    Romantic
    ,
    Business
    ,
    Family
    Room types
    Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
    Hotel class
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Hotel Style
    Spa
    ,
    Luxury
    ,
    Romantic
    ,
    Business
    ,
    Family
    Room types
    Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
    Number of rooms
    312
    Price range
    US$484 - US$1,025 (Based on Average Rates for a Standard Room)
    Also Known As
    The Ritz Carlton Hong Kong Hotel Hong Kong
    Location
    China > Hong Kong > Yau Tsim Mong District / Kowloon
    Show More
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    Photos
     All photos (4,580)4,580
    Full view
    Traveller (4,184)
    Room & Suite (1,567)
    Dining (460)
    Pool & Beach (194)
    Business Centre & Event Rooms (44)
    Amenities (5)
    Family and Play Areas (4)
    Nearby
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    See all
    Questions & Answers
    Ask a question
    See all 59 questions
    Angela C
    20 August 2018|
    AnswerShow all 2 answers
    Response from Sirisha | Reviewed this property |
    No complimenary breakfast or lounge access. You have to pay for it because they offer an eloborate good quality spread. They will upgrade your room since uou are platinum. Rooms are definately bigger and service is... More
    1
    Vote
    Hughjarse728
    16 August 2018|
    Answer
    Response from Sirisha | Reviewed this property |
    I am not sure about booking but we walked in and had only drinks. There is no restriction on what you can have as far as i know
    1
    Vote
    Su latt N
    14 April 2018|
    AnswerShow all 6 answers
    Response from Stan P | Reviewed this property |
    You can visit the top floor by telling them you are going to the Ozone Bar which is on the highest floor in the hotel.
    2
    Votes
    123456…20
    Room Tips
    "Harbor view room might has the best view. But generally a hotel with 100+ floors will have super amazing..."
    Read review
    "Place for proposal, Breathtaking view"
    Read review
    "Victoria bay view is a must)))"
    Read review
    "Best view of Hong Kong Island, rooms are over 116 floor"
    Read review
    Show More
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