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The Ritz-Carlton, Hong Kong

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Traveller (3795)
Room & Suite (1475)
Dining (405)
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Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“ozone bar”(228 reviews)
“the club lounge”(373 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (3,605)
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2,717 results
Traveller rating
2,438
207
49
10
13
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LanguageEnglish
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2,438
207
49
10
13
Show reviews that mention
All reviewsozone barthe club loungeladies and gentlementallest hotelhighest bar in the worldtin lung heenanna lopezelements mallvictoria harbour viewclub managerguest relationsspecial thankskowloon stationswimming poolfront office managercorner suiteamazing hotel
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1 - 5 of 2,717 reviews
Reviewed 3 days ago via mobile

My first time in Hong Kong and i love my stay. Very clean, comfortable, fantastic view from the room, great food, nice and professional stuff. You know, just regular Ritz Carlton level 😁 Highly recommend to anyoneMore

Thank Larysa_St
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded yesterday

Dear Larysa_St, Thank you very much for your fantastic review. I am elated to hear that our Ladies and Gentlemen were able to curate a positive impression on your first stay at The Ritz-Carlton, Hong Kong. We only want to provide top-tier personal service and...More

Reviewed 4 days ago

Having stayed in a wide variety of hotels in over 10 countries (both for business and pleasure), I can say with full confidence that the Ritz Carlton in Hong Kong is the best hotel I have ever stayed in. From the moment I pushed opened...More

Thank vliu790
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded 3 days ago

Dear vliu790, Thank you very much for your wonderful review. I am elated to hear that The Ritz-Carlton, Hong Kong is one of the best hotels you have ever experienced. Our Ladies and Gentlemen only want to provide top-tier personal service and facilities to our...More

Reviewed 4 days ago via mobile

Had a room on the 117th floor. The magnificent harbor view was match by extraordinary service. Well worth the money. And having the Club amenities ensured easy access to tasty foods and beverages. I’ll be back!More

Thank VCP14
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded 3 days ago

Dear VCP14, Thank you very much for your excellent review. I am pleased to learn that you enjoyed an extraordinary journey in the clouds and would like to stay with us again in the future. Our Ladies and Gentlemen are dedicated to providing the finest...More

Reviewed 6 days ago

First time to Hong Kong. We were greeted and assisted by Mancy So, a truly delightful young woman working at the front desk. Every day was a new surprise from Mancy So and we became fast friends. Her recommendations and exploration ideas were unsurpassed! The...More

Thank kenneth654
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded 3 days ago

Dear kenneth654, Thank you very much for your generous review. I am thrilled to hear that our Ladies and Gentlemen were able to curate a positive impression on your first stay at The Ritz-Carlton, Hong Kong. We pride ourselves in providing the finest personal service...More

Reviewed 6 days ago

I had been eyeing the Ritz Carlton Hong Kong for many months after deciding that we would make a trip to Taiwan and Hong Kong for vacation. I dont think there were really any other choices in my mind (though I did love the Grand...More

Thank ctsv50
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded 3 days ago

Dear ctsv50, Thank you very much for your exceptional review. I am pleased to hear that you enjoyed a pleasant stay at The Ritz-Carlton, Hong Kong along with the impeccable service provided by our Ladies and Gentlemen. We are truly committed to providing genuine care...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$433 - US$769 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$433 - US$769 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (3795)
Room & Suite (1475)
Dining (405)
Pool & Beach (180)
Business Centre & Event Rooms (43)
Amenities (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Su latt N
14 April 2018|
AnswerShow all 6 answers
Response from Stan P | Reviewed this property |
You can visit the top floor by telling them you are going to the Ozone Bar which is on the highest floor in the hotel.
1
Vote
Su latt N
14 April 2018|
AnswerShow all 3 answers
Response from hazban | Reviewed this property |
You can easily take the elevator to the lobby level which has some great views, but there are pretty limited places to visit unless you go to a restaurant for lunch or afternoon tea. The way further up to guest rooms is... More
0
Votes
ctsv50
31 January 2018|
AnswerShow all 3 answers
Response from Pierre P | Property representative |
Dear ctsv50, thank you for your message! If you are staying at the hotel with award points redemption, you may buy up to the Club Lounge access for HK$1,500 (Single occupancy) and HK$2,100 (Double occupancy). Please feel... More
0
Votes
Room Tips
"Ask for a harbor view"
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"Must get a view of the harbor!"
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"Ask for a view on the harbour."
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"must order Victoria harbour view room."
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