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The Ritz-Carlton, Hong Kong

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Traveller (3948)
Room & Suite (1501)
Dining (418)
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Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“ozone bar”(234 reviews)
“the club lounge”(388 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Fitness centre
Concierge
Spa
5 Star Hotel
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The Hong Kong hotel's 312 guestrooms all offer spectacular city and harbour views. The rooftop bar, Ozone, is truly a stunning venue at 490 meters...
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Location and contact
International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Name/address in local language
24.8 km to Hong Kong Intl Airport
53 restaurants are within a 0.5 km radius
1.9 km from Victoria Harbour
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Reviews (3,757)
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2,831 results
Traveller rating
2,547
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2,547
212
49
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13
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All reviewsozone barthe club loungeladies and gentlementallest hotelhighest bar in the worldtin lung heenanna lopezelements mallvictoria harbour viewclub managerspecial thanksguest relationskowloon stationswimming poolcorner suiteamazing hotelairport express
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1 - 5 of 2,831 reviews
Reviewed 2 days ago via mobile

Visited the Oson bar to have an afternoon drink. Dissapointment to have it standing at the bar, no seats «available». (Not possible to have a desent look at the view eighter: Large parts of the bar closed for private arrangements later. Deck closed.) When asking...More

Thank Anne-Grethe D
Reviewed 2 days ago

We are currently travelling in Hong Kong and spent our first 4 nights at Ritz Carlton. A magnificent property with spectacular views. The most outstanding part however was meeting Jin Li, The Guest Services assistant. Jin is currently completing her internship at RC and will...More

Thank Alastair-London-2010
Reviewed 4 days ago

We stayed at the Ritz for 3 nights and had a room overlooking the Island. The views are truly unbelievable and the rooms are beautiful. Everything in the room is extremely high quality and they prepared so many additional snacks and welcome details that were...More

Thank Joe T
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded 3 days ago

Dear Joe T, Thank you very much for your generous review. I am truly elated that you had a wonderful stay with us and enjoyed the impeccable service provided by our Ladies and Gentlemen. Furthermore, I am glad you enjoyed the service and experience at...More

Reviewed 4 days ago

Our family of four stayed for 2 nights in May. The view was excellent and the room was quite spacious. They provided us with children amenities and an extra bed for our child. The pool at the top floor was excellent. We really enjoyed the...More

Thank Clara0531
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded 3 days ago

Dear Clara0531, Thank you very much for your superb review. I am thrilled to hear that you had a memorable Ritz-Carlton experience during your recent stay with your family at our hotel. Furthermore, it gives me great pleasure to know that you enjoyed our spa...More

Reviewed 4 days ago

We stayed at the Ritz for one night in between flights and it was a superb experience. From we arrived until we left the following morning the management and staff ensured that all our needs were met. Of all the hotels we have stayed in...More

Thank Maria H
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded 3 days ago

Dear Maria H, Thank you very much for your wonderful review. I am truly pleased to hear that you had an unforgettable stay at The Ritz-Carlton, Hong Kong and enjoyed the excellent service provided by our Ladies and Gentlemen. We are always committed to providing...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$402 - US$758 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$402 - US$758 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (3948)
Room & Suite (1501)
Dining (418)
Pool & Beach (189)
Business Centre & Event Rooms (43)
Amenities (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Su latt N
14 April 2018|
AnswerShow all 6 answers
Response from Stan P | Reviewed this property |
You can visit the top floor by telling them you are going to the Ozone Bar which is on the highest floor in the hotel.
2
Votes
Su latt N
14 April 2018|
AnswerShow all 3 answers
Response from hazban | Reviewed this property |
You can easily take the elevator to the lobby level which has some great views, but there are pretty limited places to visit unless you go to a restaurant for lunch or afternoon tea. The way further up to guest rooms is... More
0
Votes
ctsv50
31 January 2018|
AnswerShow all 3 answers