No.1 Austin Road West International Commerce Center, Kowloon, Hong Kong China
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US$638
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US$638
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Room & Suite (2836)
Dining (1358)
What is Travellers’ Choice Best of the Best?
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#1 of 799 hotels in Hong Kong
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong, is the highest hotel in the world. The 5-star Hong Kong hotel's 312 guestrooms offer spectacular city and harbor views. The hotel offers guests an epicurean journey in the sky with its six distinctive dining venues, including state-of-the-art Michelin-starred Italian restaurant Tosca di Angelo and Michelin two-starred Chinese restaurant Tin Lung Heen as rooftop bar Ozone at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa Hong Kong, located on the 116th floor, features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center, outdoor Jacuzzi, and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Entertainment staff
Evening entertainment
Walking tours
Board games / puzzles
Nightclub / DJ
Video game console
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shared lounge / TV area
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Quiet
Languages Spoken
English, French, Russian, Chinese and 6 more
Location
93Great for walkers
Grade: 93 out of 100
66Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
No.1 Austin Road West International Commerce Center, Kowloon, Hong Kong China
Name/address in local language
Getting there
KowloonMass Transit Railway (MTR)3 min
AustinMass Transit Railway (MTR)9 min
Car HireSee all Hong Kong car hire
7369Reviews78Q+A100Room tips
Reviews
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Most Recent
It was an amazing trip to celebrate half anniversary. Luckily, we met an lovely girl named Emily. She was very courteous and always smile. I can feel her sincerity. We arrived like around 11am but the room was not available. However, Emily was very nice and assisted us to keep luggages. While waiting the room, she recommended us to attend a perfume class to make our tailor made scent to make it more memorable. She even assisted us to enroll the class and showed me how to go there in very details. After the class, the room was ready and we saw a lot of amenities already preset in the room. It was very amazing and we really felt different of staying in Ritz Carlton HK. I hope I can still able to see Emily next time and she definitely deserved a recognition. 🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍…
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: If you take MTR, the station is Kowloon Station. Their arrival hall is on 9/F and you need to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
8 Helpful votes
Helpful
The food is excellent. The view on the 102th floor is is magnificent. Good ambience at the restaurant. Staff is attentive. Thank you for the good service by Timothy and team, we appreciate the amazing meal we had and the time we spent here. The place is very well kept and everything here is really great!
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
9 Helpful votes
Helpful
The excellent service began the moment we stepped into the hotel. We were greeted by name by the friendly Adriana and led up to our room to do the in-room check-in. We were also upgraded to a room with the seaview. Throughout our stay, we were very well taken care by everyone in the guest relations team whom provided us with attentive service. The dining options was also fantastic, with Tin Lung Heen being our go to place for Dim Sum. Worth every cent you pay and will definitely will stay here again on my next visit to Hong Kong.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
9 Helpful votes
Helpful
Love the hospitality, unbelievable experience and all staffs are good, specially sunny chan at swimming pool area , he is the best , so helpful and all are with smiling faces anytime , clean rooms , super view
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
16 Helpful votes
Helpful
Response from Pierre P, Owner at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear Dreamer18157600084, Thank you very much for your wonderful review. I am happy to read that you had such a great experience at our hotel. I am also glad to learn that your visit was made extra memorable with your time at the swimming pool and the attentive service provided by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm ambience. Rest assured your generous compliments have been shared with Sunny. We look forward to welcome you back for another stay with us. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Many thanks to Angel and Sum for providing excellent service at our first experience at Cafe 103. The Luna and Solaris afternoon tea was perfect with its delightful and delicious savouries and sweet treats (mushroom croquettes with truffle cream my favorite!) The view of Hong Kong was amazing. Thanks Ritz Carlton for an unforgettable experience!
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
16 Helpful votes
Helpful
Response from Pierre P, Owner at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear 464judyl, Thank you very much for your wonderful review. I am very pleased to hear that you had an amazing afternoon at Café 103 savoring The Solaris and Luna Afternoon Tea. It is my honor to learn that not only did you enjoy the food and the stunning views of Hong Kong but also our warm service which made your visit extra memorable. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with Angel and Sum. We hope to have the pleasure of serving you again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a celebration dinner at The Lounge and Bar and it's one of our most memorable experience. The restaurant is very nicely decorated with an excellent scenery. We were assigned a corner seat which is perfect for some iconic pictures of HK. Food is yummy, especially the octopus. Thank you so much to Bregita, Koshin and Natalie for the top quality service. When we finished the dinner, they even came to surprise us with a nice celebratory gift! Very kind and much appreciated! Thank you very much!
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
15 Helpful votes
Helpful
Response from Pierre P, Owner at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear Journey07766698635, Thank you very much for your lovely review. I am thrilled to hear that you had a wonderful celebratory dinner at The Lounge & Bar. I am glad to learn that your experience was made extra memorable with not only the scrumptious food, ambience and the stunning views of Hong Kong, but also the attentive service provided by our Ladies and Gentlemen who arranged the corner seat for you. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with Bregita, Koshin and Natalie. We look forward to welcoming you back soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Just had the best lunch experience today with my friend. The service in Tin Lung Heen is spot on superb. Our expectation was well exceeded. We would like to thank their managers (Angus and Mike) for leading the team and the wonderful staff they have (Francis, Tim, John, Ruby, Ming, Julie) for providing us the best dinning experience we had in a long while. We will look forward for our next time in Tin Lung Heen!
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
14 Helpful votes
Helpful
Response from Pierre P, Owner at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear Andyko888, Thank you very much for your excellent review. I am very glad to hear that you and your friend had a lovely dining experience at Tin Lung Heen and that you enjoyed the scrumptious food just as much as you loved the attentive service provided by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your generous compliments have been shared with Angus, Mike, Francis, Tim, John, Ruby, Ming and Julie. We hope to have the pleasure of welcoming you back again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent praise and good service from Bregittaa , appreciate staff service and excellent, good friendly service , I really like the cheese burger taste very good , I will come back soon in and try the other food , overall good
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
13 Helpful votes
Helpful
Response from Pierre P, Owner at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear Explorer29730050088, Thank you very much for your wonderful review. I am pleased to hear that you had a wonderful dining experience at The Lounge & Bar and that your visit was made extra memorable by the attentive hospitality from our Ladies and Gentlemen. I am also happy to learn that you loved our cheese burger! At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with Bregitta. We hope to have the pleasure of serving you again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had our wedding at the Ritz Carlton Hong Kong and it was the best experience that one could ever expect. A big shoutout to the team, in particular Andrew and Mark from the club lounge who were very helpful and accommodated to our needs, Sunny from the pool who took nice photos for us and Linky who was in charge of the banquet and made sure everything went as smoothly as it could, for being extremely friendly, professional and hospitable. Would definitely recommend the Ritz Carlton to anyone who is looking for top notch service!
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
15 Helpful votes
Helpful
Response from Pierre P, Owner at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear TrailBlazer589071, Thank you very much for your heartwarming review and choosing to host your wedding ceremony here at The Ritz-Carlton, Hong Kong. I am very pleased to hear that you had an amazing time here, please allow me to extend a warm congratulations to you! I am very glad to learn that your experience was made perfect with the warm welcome and the attentive service provided by our Ladies and Gentlemen at the Club Lounge and the swimming pool who took extra steps to assist and offer help. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your generous compliments have been shared with Andrew, Mark, Sunny, Linky and the team. We hope to have the pleasure of welcoming you back for more celebrations soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a awesome stay at the Ritz Carlton Hong Kong last week. I think it goes without saying that the views is the showstopper of this property, especially the views during breakfast. The highlight of my stay was my visit to the Ozone Bar though. I went there at night, the place was packed and I didn't exactly get to enjoy it much since the staff was busy, didn't have the ability to be attentive as much. The next day I had some time to kill so I went there during the day and two of the staff members blew my mind away. The bartender Ricky and his supervisor Lincoln were two incredible human beings who provided one of the best customer experiences I've had. As a former coach who delivered numerous soft skills & customer experience trainings in North America, I was very impressed with Ricky's ability to ask probing questions to understand my taste preferences and recommend cocktails based my needs. Lincoln decided to share his vision of a drink he had curated inspired by local favourites Siomai and Roast Goose, a drink that's off the menu. He thoughtfully explained the inspiration, the ingredients he used as he made the drink right in front of me (all local ingredients by the way) and the final outcome was a drink that invoked all my senses giving a true Hong Kong experience. It's how they made me feel and the authentic human interactions that made the world of a difference. Thank you Ritz Carlton and most importantly a huge thank you to Ricky & Lincoln at the Ozone bar for an incredible experience!…
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
20 Helpful votes
Helpful
Response from Pierre P, Owner at The Ritz-Carlton, Hong Kong
Responded 2 days ago
Dear timashau, Thank you very much for your generous review. I am happy to hear that you had a wonderful experience at our hotel, especially at Ozone. It is also our pleasure to learn that you appreciated the attentive hospitality provided by our Ladies and Gentlemen who tailor-made cocktails and extended their warmest welcome to you. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your kind words have been shared with Ricky and Lincoln. We hope to have the pleasure of welcoming you back soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$631 - US$757 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz carlton hong kong hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District
NUMBER OF ROOMS
312
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Claim Your ListingTHE RITZ-CARLTON, HONG KONG - Updated 2023 Prices & Hotel Reviews (China)
Frequently Asked Questions about The Ritz-Carlton, Hong Kong
Which popular attractions are close to The Ritz-Carlton, Hong Kong?
Nearby attractions include Sky100 Hong Kong Observation Deck (0.01 km), Elements (Mall) (0.1 km), and International Commerce Centre (0.01 km).
What are some of the property amenities at The Ritz-Carlton, Hong Kong?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ritz-Carlton, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Hong Kong?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Hong Kong?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Hong Kong?
Conveniently located restaurants include Tin Lung Heen, Tosca di Angelo, and The Lounge & Bar.
Are there opportunities to exercise at The Ritz-Carlton, Hong Kong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Ritz-Carlton, Hong Kong have airport transportation?
Yes, The Ritz-Carlton, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Hong Kong?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Japanese.