Alva Hotel by Royal

Alva Hotel by Royal

Traveller (896)
ALVA Rooms Deluxe Queen Room
Room & Suite (160)
Alva Hotel by Royal
Videos (3)
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About

4.5
#41 of 604 hotels in Hong Kong
4.4 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
ALVA HOTEL BY ROYAL is a new premium hotel with 618 rooms. It is highly accessible and within a 30 to 40-minute drive of Tsim Sha Tsui, Central and Hong Kong International Airport. The hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for city-explorers.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Highchairs available
Free shuttle or taxi services
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Romantic
City View
Languages Spoken
English, Chinese
Hotel links
Special Price:Enjoy up to 30% off by booking 14 days in advance

Location

No.1 Yuen Hong Street, Shatin, Hong Kong China
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 46 out of 100
46
Hong Kong Intl Airport
30.9 km
See all flights
Shenzhen Airport
49.6 km
See all flights
Shek Mun
6 minMass Transit Railway (MTR)
4.5
4.5 of 5 bubbles596 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Alva Hotel by Royal earns praise for its warm atmosphere and spacious, clean rooms equipped with modern conveniences, though opinions on room size and certain in-room amenities vary. Travelers enjoy the value-added free shuttle and bike rental services, despite mixed feelings about room rates and gym equipment. The hotel's location is a hit for its easy access to transportation, and the staff receives accolades for their friendly and professional service. Guests appreciate the overall cleanliness and the welcoming vibe of the hotel.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Pristine
Service
Professional
Amenities
Satisfactory

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596Reviews2Q+A45Room tips
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Detailed Reviews
KH11 wrote a review Sept 2020
5.0 of 5 bubbles
My wife and I chose to spend our 10th wedding anniversary here. The front desk staff was very polite and responsible, and took the initiative to help us upgrade the room. The department manager (Miss Jenny Lam) helped us solve the problem and patiently We serve. The upgraded room this time is the quality of the apartment, it is very spacious and comfortable. We have stayed here many times and really like it very much. I highly recommend a good place for travel or leisure.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 20 Sept 2020
Dear KH11 Happy wedding anniversary, it is our honor that you have chosen ALVA HOTEL BY ROYAL as the venue for celebration. We have been trying our best to earn the heart from our guests, our front desk staff leaded by Jenny Lam are thrilled and encouraged to see their efforts are being recognized by you – one of our loyal guests. We look forward to the opportunity of welcoming you back again. Please visit our official website for the best deal. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gordonlamsy wrote a review Feb 2023
London, United Kingdom
3.0 of 5 bubbles
Stayed 3 nights. Arrived in the late afternoon, and by the time we had early dinner, we were very tired so didn't have time to check how clean the room was. Woke up the next morning to find the room was not clean. The bedside draw had some kind of liquid spilled into it, and the edges were still sticky and dirty. Also, because this hotel allows pets, there were clumps of dust and small hairs along the edges of the long wardrobe.
The female staff at the entrance of the buffet restaurant were not welcoming and got the discount rate for hotel guests wrong.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 6 Feb 2023
Dear gordonlamsy, Greetings from ALVA HOTEL BY ROYAL. Thank you for taking the time to share your experience with us during your stay. We sincerely apologize that overall staying experience fell short of your expectations during your recent visit. Our team has investigated the mentioned situation and has implemented solutions working with related departments. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Ms Wong wrote a review Jun 2020
Hong Kong, China
5.0 of 5 bubbles
It was my third time that I stay in Alva Hotel and this hotel never make me disappionted as expected. The service from all the staff I met were responsive, impressive and courteous, especially for the front desk team. My request is well responded and delivered on time.
Also, the room is really well-equipped and innovative. The smart device iPad helps me a lot to control all the equipment like AC in the room.
Overall, I enjoy the accommodation experinece in Alva Hotel so much! Keep it up!!
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alvahotelbyroyal, Director of Operations at Alva Hotel by Royal
Responded 22 Jun 2020
Dear WongVictoria, Thank you for taking the time to share your experience with us during your recent stay. It is a pleasure to learn that our property and our team members made your stay worthwhile. All of us look forward to the joy of welcoming you back in the not too distant future. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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William K wrote a review Jul 2021
5.0 of 5 bubbles
Front desk team offered me very good experience, can fit all my booking requests included the specific room selection.

Good food in lunch buffet and friendly chef to serve food in counter. Just too many guests there created queueing around
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 21 Jul 2021
Dear William K Thank you for taking your precious time to share such a wonderful review with us. I'm thrilled that you had an enjoyable monthly stay at ALVA HOTEL BY ROYAL. Our modern and cozy accommodation with top-notch buffet is well-liked by guests. The Restaurant team including chef and floor staff always strives for service excellence, and I'm so proud that they have outdone themselves again. Your kind words will definitely be shared with the team. Thanks again for your kind words and we all look forward to welcoming you back very soon, do let us know if we can assist with any arrangements. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Navtong wrote a review Aug 2022
Hong Kong, China
5.0 of 5 bubbles
‘I couldn’t ask for a better decoration set up for my stay celebrating a family member’s birthday’ The room was spectacular with a living area where we can have our guest visit to celebrate the occasion. The view from the room was more than expected as it is facing the river although there are building surrounded but the spacing is good enough.
What impressed us the most are the staffs we come across.
special thanks to Fiona and Toni who went beyond to make sure we had a wonderful stay. We was traveling with kids extremely excited about swimming, Toni communicated with us , arranged a pool section for us to swim. His insight and experience were professional. We got to swim while the room was still not ready. Fiona was above and beyond. She even came to the poolside to delivery our room keys, she doesn’t have to do it at all. Her thoughtful and kindness was heartfelt. Alva were impressive !
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 18 Aug 2022
Dear Navtong, Thank you very much for choosing ALVA HOTEL BY ROYAL and letting us be a part of the celebration! Appreciate you taking the time to express this! We are extremely happy to hear that you and your family are satisfied with us. I will be sure to share your compliment to Fiona our Senior Guest Experience Manager and Toni our Assistant Chief Concierge! Once again, thank you for your kind words! We very much hope to see you again soon and hope that our service will always meet, and exceed your expectations Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Chan D wrote a review May 2022
5.0 of 5 bubbles
The view outside the window is great and open, the sitting room and bedroom are separated by door, which makes me feel like staying in a warm house.
The staff at the reception are polite and providing great customer services, and are warm hearted during check-in.
I had a happy stay with my partner, big thanks to the team!
Cheers!
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 22 May 2022
Dear Chan D Thank you for your recent stay with ALVA HOTEL BY ROYAL. We are absolutely thrilled by your five stars review ! And so glad that you love our accommodation and attentive staff. Rest assured your compliment to our reception staff will be shared. They will be thrilled to learn that our guest like you recognizes their efforts. Needless to say, we all look forward to your return again and again. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Passenger18507799304 wrote a review Feb 2024
5.0 of 5 bubbles
The dinner buffet here is rich and tasty, I can find food from different countries. Indian curry with thin flat cake is so spicy, they are full of Indian flavor. The Japanese sushi, seafood and sashimi are very fresh and juicy.
Furthermore, the employee’s service is excellent, and they are very polite and patient. The waiter and waitress took the initiative to recover the dishes and add water for us.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Derek But, Other at Alva Hotel by Royal
Responded 29 Feb 2024
Dear Passenger18507799304, Thank you for choosing ALVA HOTEL BY ROYAL and for your kind words. It was fantastic to know that you had a pleasant dining experience at Alva House. We will make sure to extend your gratitude to the F&B team. Your encouraging feedback is what motivates us to elevate our service. Thank you once again and we definitely can't wait to welcome you back to the hotel soon! Sincerely, Derek But Hotel Manager ALVA HOTEL BY ROYAL
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SaLH78 wrote a review Jun 2020
Hong Kong, China
5.0 of 5 bubbles
The hotel was newly open on last Dec. Greenery is all around the hotel. You can find a large moss wall once you stepped in the hotel lobby and also a garden on a guest floor.

Stayed in this hotel few times during this COVID-19 period. Was really impressed by the high technology...the self check in counter with mobile key available, an I-Pad for centralise control air conditioning, TV & lighting. More as well, you can do mirroring in the room.

Overall, the room is spacious and clean. Staffs are helpful and friendly. Appreciated for their service.

One more thing, if you would like to explore more in Shatin, you can rent a bicycle for free.

Will definitely return again and highly recommended to my friends for their staycation as well.
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alvahotelbyroyal, Director of Operations at Alva Hotel by Royal
Responded 5 Jun 2020
Dear SaLH78, Thank you for taking the time to share your experience with us during your recent stay. It is a pleasure to learn that our property and our team members made your stay worthwhile. All of us look forward to the joy of welcoming you back in the not too distant future. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Kelvis W wrote a review Jun 2021
5.0 of 5 bubbles
It was our first time staying in the Alva hotel and we were pleasantly surprised.
Hotel room was clean and comfortable with affordable prices.
The hotel staff was both very enthusiastic and professional.
We thoroughly enjoyed being serviced by Fiona at the reception. (You could see she was smiling, even while wearing the mask)

We weren’t familiar with the area, however Toni at the Concierge Desk promptly guided us to the right directions and gave us useful tips, such hotel facilities and shuttle bus schedules.

To be honest, I didn’t expect that we could get such 5 stars service here. It was totally beyond our expectations. We had the best stay in Alva hotel, and we already recommending it to our friends.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 2 Jul 2021
Dear Kelvis W Thank you for taking your valuable time to share your 5 stars review with us. I'm thrilled that you had an amazing staycation experience at ALVA HOTEL BY ROYAL. Our modern and cozy accommodation are well-liked by guests. Together with our helpful and polite team, it added merit to your experience. Fiona our Guest Experience Manager and Toni Assistant Concierge have always strived for service excellence. Your kind words will be shared with them. Looking forward to welcoming you back very soon, do let us know if we can assist with any arrangements. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Henry T wrote a review Aug 2020
5.0 of 5 bubbles
Gentle staffs provide an extraordinary service experience. Meanwhile, the room environment is super new and clean. The thing that wow us is the TV connection! We could connect our mobile device with TV simply via hotel WiFi network. I will definitely recommend my friend and family !
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 24 Aug 2020
Dear Henry T., Many thanks for sharing your amazing review on the platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience. We look forward to the pleasure of welcoming you back in the near future. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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gillg asked a question Mar 2024
Perth, Australia2,098 contributions521 helpful votes
Hi, do you provide airport shuttle?
Answer from Safari36830643071
5 contributions2 helpful votes
Hotel is not provide airport shuttle. However, public transport (A41 - Bus) can go to Alva Hotel from Airport.
M A wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"The shuttle leaves dead on the scheduled time - get there early"
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Explore36963414263 wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"early booking for the buffet"
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Gigi O wrote a tip Mar 2024
5 contributions
5.0 of 5 bubbles
"Better book in advance"
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Wing H wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Gym was free for hotel users. If you want to use the laudrette you'll need to pay for a token from the service desk."
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Lai wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"The food quality and varieties of the lunch and dinner buffet is excellent, although the restaurant is a little bit crowded."
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Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
HK$609 - HK$945 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
618
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ALVA HOTEL BY ROYAL HK$726 (H̶K̶$̶1̶,̶0̶3̶9̶) - Updated 2024

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