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No.1 Yuen Hong Street, Shatin, Hong Kong China
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US$107
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Traveller (723)
Room & Suite (147)
Dining (50)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
ALVA HOTEL BY ROYAL is a new premium hotel with 618 rooms. It is highly accessible and within a 30 to 40-minute drive of Tsim Sha Tsui, Central and Hong Kong International Airport. The hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for city-explorers.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Telephone
Wardrobe / wardrobe
Clothes rack
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Chinese

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
27Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
No.1 Yuen Hong Street, Shatin, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport31 kmSee all flights
Shenzhen Airport50 kmSee all flights
Shek MunMass Transit Railway (MTR)6 min
City OneMass Transit Railway (MTR)7 min
See all nearby hotels
380Reviews1Q+A28Room tips
Traveller rating
  • 317
  • 40
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  • 3
  • 9
Time of year
Traveller type
Language
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Popular mentions
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Most Recent
Natalie T wrote a review Oct 2021
2 contributions1 helpful vote
I am Ms. Tse, this is my first time stayed at Alva hotel for celebrate our anniversary I felt very satisfied the stayed and services of Alva hotel. And I would like to say thank you to operator Joyce, I called to hotel third times before i check in, and all the calls was answered by her, to enquiry about the location of your hotel, the transportation nearby, the gym and swimming pool booking procedure, the rental service of bicycle, and the dinner buffet booking , she also helped me to book dinner buffet even though the buffet was fully book. She is very friendly, patient, proactively to answer all my questions. SHe is very professional and feel the five-star service experience. I must come again in the future and will recommend to my friends.
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 31 Oct 2021
Dear Natalie T Thank you very much for your support and share your feedback with us. I was delighted to read that numerous touchpoints from the beginning of your stay left such a memorable impression! We do our utmost to ensure our guests have a wonderful experience and I am delighted to know our team has achieved it. Your compliments to Joyce in Call Centre is really encouraging. We will share with our service team as motivation. It's been a pleasure serving you, Ms. Tse. We can't wait to welcome you back to ALVA HOTEL BY ROYAL for another occasion. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Kelvin C wrote a review Oct 2021
1 contribution1 helpful vote
I am coming for celebration with my girlfriend this time and the main reason for choosing this hotel is the high opinions of the dinner buffet, but I never expected such a wonderful staying experience I’ve encountered afterwards. First of all, I made the booking in the middle of August and I contacted hotel weeks later for a few enquiries. Fiona Chan / Duty Manager answered all my enquiries in details with her patience, thoughtful and truly congrats for our celebration. During the conversation, she was aware of my plan for swimming after breakfast on the departure date, she immediately help me to reserve the swimming pool and even proactively offer me a late check-out which makes us have sufficient time to refresh and tidy up before departure. What a considerate arrangement!
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 31 Oct 2021
Dear Kelvin C Thank you very much for your recent stay at ALVA HOTEL BY ROYAL, we are so glad that we have made your celebration stay so delightful. Apart from our modern and cozy accommodation, our front office staff including Fiona Chan our Guest Experience Manager devoted herself in serving all guests, Fiona and her team always demonstrate the highest level of customer service. Your kind compliment is the greatest encouragement to all of us. Thanks again for your review. We look forward to welcoming you in the not distant future, please visit our website to explore the great value staycation package. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Lucinda K wrote a review Oct 2021
22 contributions11 helpful votes
The location had kind staff and a clean and sanitary environment. Concierge Toni helped my luggages & restaurant information and he is an excellent concierge. He is professional, extremely good at his job, knowledgeable, and is a very kind person. The room is clean and housekeeping & operator staff all friendly and polite. Definitely will go back again!!
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Date of stay: October 2021
2 Helpful votes
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Pinky wrote a review Oct 2021
2 contributions1 helpful vote
All staff were helpful. Love the hotel has made effort to stay environmentally friendly such as by eliminating the disposable water bottles and shower gel bottles. It was really nice to be able to swim and ride the bicycle in early Autumn time. My parents and I enjoyed the stay a lot thank you! Check in and out was quick. The food at restaurant was also superb. Thank you for having us.
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 26 Oct 2021
Dear Pinky Thank you kindly for sharing your experience at ALVA HOTEL BY ROYAL with the TripAdvisor Community! I am thrilled to know that you found us in a good location and the staff were friendly, we are so blessed that our environmental efforts are recognized. Rest assured we will keep on impressing our valuable guests. We all look forward to your return again and again. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Eugene Cheung wrote a review Oct 2021
1 contribution1 helpful vote
what a great experience to stay in Alva hotel, from the reception to the room. Things are modern and fresh, everything fit perfect together. Special thanks to Hayden and Alfred, they always help enough!
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 26 Oct 2021
Dear Eugene Cheung Thank you kindly for taking the time to share this kind review after your recent stay with ALVA HOTEL BY ROYAL! I will be sure to share your kind words to Hayden and Alfred for their excellent work in helping to make your experience perfect 😊. Thank you once again and we can’t wait to welcome you back to ALVA HOTEL BY ROYAL soon! Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Celia Yip wrote a review Oct 2021
Hong Kong, China8 contributions10 helpful votes
Feeling so warm to be back to pamper my vacation at Alva Hotel again !!! Just wanna give a big shoutout to Front Desk Team Fiona who was willing to go extra miles to help us arrange a suites and create surprise as it was my mom’s birthday staycation. Truly impressed with your warm hospitality 👍🏻👍🏻👍🏻 We would like to give thanks to the concierge team Tony as well , who was helpful and in professional manner , he escorted us to the decent room which was well decorated with birthday amenities. What a surprise!!!!! The atmosphere conveys a home feeling . Mom was delighted with all arrangements and appreciated the stunning service. Once again , thank you for bringing our family together with an unforgettable moment. Look forward to visiting again !
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Date of stay: October 2021
2 Helpful votes
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 26 Oct 2021
Dear Celia Yip How lovely it is to receive these wonderful comments and photos about ALVA HOTEL BY ROYAL! A mere "Thank-You" does not seem adequate to convey our gratitude; particularly for Fiona and Tony, your heart-warming words more than made their day! We truly value your continuous support and look forward to welcoming you back next time for another wonderful staycation. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Hans Yip wrote a review Oct 2021
1 contribution1 helpful vote
I stayed two nights in this hotel. It was typhoon signal 8 right after I checked in with the hotel. All transportation and restaurants would not operate. However, 4 restaurants in the hotel were still opened to serve us.
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 26 Oct 2021
Dear Hans Yip Thank you so much for staying at ALVA HOTEL BY ROYAL recently on such a special occasion and for your time taken to share the warm review. ALVA HOTEL BY ROYAL is open throughout the year. In inclement weather, our colleagues will stick to their posts to provide guests with safe and comfortable accommodation and catering services Once again thank you for being our guest. We truly value your continued support and look forward to welcoming you back next time for another pleasant experience. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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AmeeetaGP wrote a review Oct 2021
Hong Kong, China1 contribution
Opt for River view rooms. F&B not available after 9pm. No room service. Long queues at buffets. Amenities and rooms were clean and adequate. Shuttle service could be extended to 9pm. Overall, worth a try during the week for a little getaway.
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Date of stay: October 2021
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 18 Oct 2021
Dear AmeetaGP Thank you so much for your s review on ALVA HOTEL BY ROYAL. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travelers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. We have taken note of your comment on our shuttle bus service which will be reviewed from time to time to suit the needs. And we also have some takeaway light meals and drinks available at Alva Works at 1/F after restaurants closed. With any future visit to ALVA HOTEL BY ROYAL, please book directly on our website for the best available package of your choice. Sincerely, Sammy Yip Director of Operations
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Astra C wrote a review Sep 2021
6 contributions2 helpful votes
The buffet is excellent and delicious with many new food served in the whole period. Facilities in the hotel are new and comfortable. Price here is not expensive too. The whole experience is great, I really recommend this hotel for Staycation or long term rental.
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Date of stay: September 2021
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 24 Sep 2021
Dear Astra C It is our pleasure to have you staying with ALVA HOTEL BY ROYAL and for taking the time to write such a generous review ! Thank you very much for your kind words. Great food, facilities and spacious accommodation are our well-known features. Surely ALVA HOTEL is the greatest choices for a staycation or long-term rental. We look forward to welcoming you back to ALVA HOTEL BY ROYAL very soon! Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Candy wrote a review Sep 2021
1 contribution1 helpful vote
Hotel service has a great quality, both because of its comfortable and appropriate facilities, as well as service and constant concern for our comfort. Especially for being aware of our requirements. Thanks to Fiona Chan that made our stay a good time, comforting and secure. We are sure that we will go back to your hotel again.
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Date of stay: September 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 24 Sep 2021
Dear Candy Thank you for taking your precious time to share such a wonderful review with us. I'm thrilled that you had an enjoyable stay at ALVA HOTEL BY ROYAL. The Guest Experience Manager Fiona always strives for service excellence, and I'm so proud that she has outdone herself again. Your kind words will be shared with her and the team. Thanks again for your recommendations and we all look forward to welcoming you back very soon, do let us know if we can assist with any arrangements. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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PRICE RANGE
US$63 - US$105 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
618
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