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No.1 Yuen Hong Street, Shatin, Hong Kong China
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US$107
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Traveller (723)
Room & Suite (147)
Dining (50)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
ALVA HOTEL BY ROYAL is a new premium hotel with 618 rooms. It is highly accessible and within a 30 to 40-minute drive of Tsim Sha Tsui, Central and Hong Kong International Airport. The hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for city-explorers.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Telephone
Wardrobe / wardrobe
Clothes rack
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Chinese

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
27Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
No.1 Yuen Hong Street, Shatin, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport31 kmSee all flights
Shenzhen Airport50 kmSee all flights
Shek MunMass Transit Railway (MTR)6 min
City OneMass Transit Railway (MTR)7 min
See all nearby hotels
381Reviews1Q+A28Room tips
Traveller rating
  • 317
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  • 9
Time of year
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Popular mentions
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Most Recent
lok66lok wrote a review Nov 2021
8 contributions2 helpful votes
+1
We are extremely impressed by the hospitality services provided by Front Office team, especially Ms. Louisa Hung who is the Front Office Manager. The room design is casual and Japanese feeling. We like the colour tone which made us feel home and relax. The Sealy mattress provides the most comfortable sleeping experience we ever had. The rooftop swimming pool is excellent and clean. Our package includes a 2 hour session at Switch play room, take-away afternoon tea mea boxes, as well as the buffet breakfasts. The restaurant is offering different varieties of options. The hotel also provide the bicycle rental service which we could spend time with our son. Shek Mun region has many other restaurants with short distance of walk under the mild weather. This is one of the best hotels
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Date of stay: November 2021
2 Helpful votes
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 22 Nov 2021
Dear lok66lok Thank you very much for your five-star comment after your recent stay at ALVA HOTEL BY ROYAL, we are very pleased to learn that you had an amazing & valuable staycation experience. Your positive comment to our Front Office Manager Louisa is appreciated, she and her team always demonstrate the highest level of customer service. Your kind compliment is the greatest encouragement to all of us. We are glad that you have experienced our Switch play room, restaurant with numerous selection and free bicycle, these are all facilities and services we provide for leisure. We look forward to welcoming you in the not distant future, please visit our website to explore the great value accommodation package. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Pat Ho wrote a review Nov 2021
28 contributions5 helpful votes
+1
Hotel staff are very friendly and professional. Chris and Ruby checking in & out smoothly. Especially appreciated FOM Ms. Louisa Hung gave us a memorable service with her quick response and arranged the surprise like the birthday decorations in room was really delighted our stay. Room is tidy with nice river view. In spite of the beautiful swimming pool, hotel bicycle rental is available too. It's such a great experience for my birthday celebration. Highly recommended to local staycation guest and also tourists. Thanks a lot.
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Date of stay: November 2021
3 Helpful votes
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 22 Nov 2021
Dear Pat Ho Thank you for taking your precious time to share such a wonderful review with us. I'm thrilled that you had an enjoyable stay at ALVA HOTEL BY ROYAL. Our Front Office Manager Louisa Hung and her team including Chris and Ruby always strives for service excellence, and I'm so proud that they have outdone herself again. Your kind words will be shared with her and the team. It's been a pleasure serving you. We can't wait to welcome you back to ALVA HOTEL BY ROYAL for another occasion. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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ccy98 wrote a review Nov 2021
2 contributions3 helpful votes
As a returned guest of ALVA , I highly recommend this hotel for anyone who is looking for a comfortable and relaxing staycation experience. Newly renovated rooms , river and park view outside the room , supermarket at the property . I haven’t tried their bike service & the restaurants . However , this would be the excuses for myself to visit again in nearly future !
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Date of stay: November 2021
2 Helpful votes
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 22 Nov 2021
Dear ccy98 Greetings from ALVA HOTEL BY ROAYL! We are absolutely thrilled by your five stars review after your stay! And so glad that you had a comfortable and relaxing staycation experience. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travellers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. Cycling around Shatin is the most healthy and relaxing activity to explore the area, we provide free bike on loan service to our guest, please try next time. Thanks again for your kind words. We look forward to welcoming you in the not distant future, please contact us again to explore the great value accommodation package. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Nak wrote a review Nov 2021
1 contribution2 helpful votes
Staffs in alva are friendly. Very grateful to have upgrade from staff Kyle and Alfred. Louisa is so helpful and provide assistance for my efficient checkout process. Very recommend for staycation. Last but not the least, Yuki and Tommy are very nice to arrange seats for hotel shuttle bus to shel Mun. Feel relax and nice to get rid of the hustle and bustle work life.
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Date of stay: November 2021
2 Helpful votes
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 22 Nov 2021
Dear Nak Thank you very much for your recent staycation at ALVA HOTEL BY ROYAL. We are so delighted to receive your five-star rating review on this platform. Our modern and cozy accommodation are well-liked by guests. Together with our helpful and polite team lead by Louisa our Front Office Manager, it added merit to your experience. Rest assure your compliment to Kyle, Alfred, Yuki and Tommy will be shared with all of them. They will be thrilled to learn that our guest like you recognizes their efforts. Looking forward to welcoming you back very soon, do let us know if we can assist with any arrangements. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Lily wrote a review Nov 2021
1 contribution2 helpful votes
Enjoyed my stay at Alva hotel! Quick check-in process and the staff are very polite and helpful, especially Terrance, very impressive. The room is clean and spacious. First time trying the omakase at Mizutani, nice environment and food. Will definitely come again.
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 7 Nov 2021
Dear Lily We are delighted to hear that you had an enjoyable experience at ALVA HOTEL BY ROYAL. Glad to hear that you find the quick check-in process and staff are polite and helpful. We will surely pass your kind words to Terrance our Assistant Front Office Manager and his front desk team. Apart from clean and spacious accommodation, our Mizutani Japanese Restaurant is famous for omakase Japanese cuisines, I am sure the view and the food are both excellent. It is so encouraging to hear that our hospitality and service attitude has exceeded your expectations! We are excited about your return! Warmest regards, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Kay Ip wrote a review Nov 2021
1 contribution1 helpful vote
5 Star Hotel with 6 Star stay experience and guest services by Mr. Alfred Sit Thanks for everything that arranged for us. Firstly, the hygienic check-in was processed very smoothly which offered me a very good first impression to this hotel. Once I get in the room, I am very surprised that room is very comfortable and big in size for our birthday party. Room is very clean and tidy, bathroom design makes us feel relax. All in all, hotel guest service is at high quality and always being aware of our requirements. Together with appropriate hotel facilities, I can say this must be more than a 5-star hotel experience than I expected. Again, special thanks to Alfred and also Alva front desk team that made our stay here with a great satisfaction. We are sure I will choose Alva for
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Date of stay: November 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 7 Nov 2021
Dear Kay Ip Thank you dearly for the 5-star rating and for sharing such a wonderful review after your recent staycation stay at ALVA HOTEL BY ROYAL. We are glad that you have experienced our excellent guest service. The front desk team including Alfred Sit our Duty Manager will be overjoyed to hear your comments about them! We shall keep this up and assure your next stay will be an impressive one. Thank you very much again and we look forward to welcoming you back to our hotel soon. Sincerely, Sammy Yip Director of Operations
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benyas wrote a review Nov 2021
4 contributions3 helpful votes
Highly recommended this new hotel in Shatin, there’s newly room design, comfort bedding and quiet environment. Good enough to have private time if anyone is looking for me time. Compared to other Royal hotels what Alva by Royal is the best one, and the price is good too. Dinner buffet is good enough.
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Date of stay: October 2021
1 Helpful vote
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Natalie Ma wrote a review Nov 2021
1 contribution1 helpful vote
It was the the third time we stayed at Alva since we were in love with the hotel TV (with TV-mirroring function) and the way of using an iPad to control air conditioning and room lighting.Last time we had a great time at an apartment room so we decided to come back again for another staycation. We booked a deluxe room with a package this time, but we were told to be upgraded to the river apartment when we arrive for check-in. What a surprise! The room was even more spacious than the standard apartment room and equipped with an aero bike and a bathtub. Food served in the dinner buffet was delicious too. Probably we will be back for the fourth time or even the fifth time.
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Date of stay: November 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 7 Nov 2021
Dear Natalie Ma Thank you so much for your review after your third time stay with ALVA HOTEL BY ROYAL. We are so glad that you have experienced our hospitality and our spacious/clean accommodations again. The merit goes to our service team, who deliver extraordinarily friendly, helpful and top-notch service. Rest assured your compliment will be shared with all of them. They will be thrilled to learn that our guest like you recognizes their efforts. Needless to say, we all look forward to your return again and again. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Poon W wrote a review Oct 2021
2 contributions1 helpful vote
Having a wonderful time here in Alva Hotel! Rooms are clean and spacious, various choice for breakfast buffet. Especially appreciate Hayden and Alfred from Front Desk for helping us while check in & check out. Their detailed explanation for the hotel facilities and shuttle services really impressed me! Also, Sunny from concierge who helping us for luggage storage is very kind and helpful! We will definitely come again and highly recommend Alva Hotel for family vacation.
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 31 Oct 2021
Dear Poon W Thank you very much for taking the time to share your experience and lovely photo with us online and the TripAdvisor community. We are so glad to know that you enjoyed your stay and had a wonderful time in ALVA HOTEL BY ROYAL. Your commendation to Alfred, Haydon and Sunny is appreciated and I have passed on your comments to our team. Thanks again for your recommendation and we look forward to your next visit. Warmest regards, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Benjamin Man wrote a review Oct 2021
5 contributions1 helpful vote
Everytime I stay here I can truly relax and take a break. The design is clean, modern and comfortable with very lovely interior - even better than the other Marriott brand hotel in the area. Service is great, the staff are professional and friendly.
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 31 Oct 2021
Dear Benjamin Man Thank you very much for writing a review in this platform are thrilled to know that you have spent a relaxing break with us. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travelers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. Your kind words to our professional and friendly team is also a great encouragement, we will keep this us to impress all our guest. Thank you very much again and we look forward to welcoming you back to our hotel soon. Sincerely, Sammy Yip Director of Operations
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PRICE RANGE
US$63 - US$103 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
618
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