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Alva Hotel by Royal

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No.1 Yuen Hong Street, Shatin, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
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US$71
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Free cancellation until 18/12/21
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US$66
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US$53
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (600)
Room & Suite (144)
Dining (42)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 804 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
ALVA HOTEL BY ROYAL is a new premium hotel with 618 rooms. It is highly accessible and within a 30 to 40-minute drive of Tsim Sha Tsui, Central and Hong Kong International Airport. The hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for city-explorers.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Shuttle bus service
Meeting rooms
24-hour security
Baggage storage
Concierge
Doorperson
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Telephone
Wardrobe / wardrobe
Clothes rack
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Chinese

Location

Full view
50Car recommended
Grade: 50 out of 100
19Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
No.1 Yuen Hong Street, Shatin, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport31 kmSee all flights
Shenzhen Airport50 kmSee all flights
Shek MunMass Transit Railway (MTR)6 min
City OneMass Transit Railway (MTR)7 min
See all nearby hotels
317Reviews1Q+A23Room tips
Traveller rating
  • 262
  • 35
  • 11
  • 2
  • 7
Time of year
Traveller type
Language
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Popular mentions
Candy wrote a review Sep 2021
1 contribution1 helpful vote
Hotel service has a great quality, both because of its comfortable and appropriate facilities, as well as service and constant concern for our comfort. Especially for being aware of our requirements. Thanks to Fiona Chan that made our stay a good time, comforting and secure. We are sure that we will go back to your hotel again.
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Date of stay: September 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 24 Sep 2021
Dear Candy Thank you for taking your precious time to share such a wonderful review with us. I'm thrilled that you had an enjoyable stay at ALVA HOTEL BY ROYAL. The Guest Experience Manager Fiona always strives for service excellence, and I'm so proud that she has outdone herself again. Your kind words will be shared with her and the team. Thanks again for your recommendations and we all look forward to welcoming you back very soon, do let us know if we can assist with any arrangements. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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bari_ttc wrote a review Sep 2021
Hong Kong, China799 contributions213 helpful votes
It is a brand new hotel in NT, Room is new and clean, the view is also great as it is the tallest building in that area. Swimming pool is on the top, but it is very crowded in weekend. Front desk is polite but robotic, basic service provided but do not expect a step forward.
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Date of stay: May 2021
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 24 Sep 2021
Dear bari_ttc Thank you for taking your valuable time to share your review with ALVA HOTEL BY ROYAL. Our modern and cozy accommodation are well-liked by guests. We also taken note of your valuable comment related to service at front desk, politeness is only one of the cores, while we should more personalized and attentive, our Front Office Manager will conduct training to ensure we can step forward to ensure guests’ satisfaction. Looking forward to welcoming you back very soon, do let us know if we can assist with any arrangements. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Japes wrote a review Sep 2021
Hong Kong, China37 contributions9 helpful votes
I had a pleasant hotel experience at Alva! Everything was quite modern probably because it was just recently built. The room was very clean and lightings and TV were controlled by the iPad which I find very convenient! All information about hotel facilities, restaurants and shuttle bus service can be found on this iPad device, so make sure to take a look at it! Swimming pool was absolutely stunning! They really sold me out on this one! They had the right ambience, pool lighting and music! All great selection which really made it one of the best, if not, the best pool so far from all my visits of hotel! Fitness centre staff was really friendly! Just a comment would be on the choices of lighting in room: I could only switch on/off master lights and reading lights. I wanted
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Date of stay: September 2021
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 24 Sep 2021
Dear Japes Thank you very much for writing a review in this platform are thrilled to know that you have spent a relaxing stay with us. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travelers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. Your comment in the lighting system is appreciated, we will look into the possibility to have a mood lighting system to enhance guests’ experience. Thank you very much again and we look forward to welcoming you back to our hotel soon. Sincerely, Sammy Yip Director of Operations
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Terri wrote a review Sep 2021
Hong Kong, China1 contribution
I would like to say thank you to your frontdesk/concierge staff Jackie on behalf of my family. Jackie shows his kindness,helpful,passion to us while my mother sits on the wheelchair tonight at Alva House. He proactively assisted my parents to take some photos at lobby as well as suggested them to take a seat or he could help on assist them to go to outdoor for some fresh air if they would like to. My parents feel so warm about Jackies mindful thought to them. We feel so happy every time we came over as your team always provide their great service to customers. Appreciate you have a great team here. Thank you so much.
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Date of stay: September 2021
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 24 Sep 2021
Dear Terri Thank you very much for your support and share your feedback with us. I delighted to read that numerous touchpoints of your stay left such a memorable impression! We do our utmost to ensure our guests have a wonderful experience and I am delighted to know our team has achieved it. Your compliments to Jackie in Concierge is really encouraging. We will share with our service team as motivation. It's been a pleasure serving you. We can't wait to welcome you back to ALVA HOTEL BY ROYAL for another occasion. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Alan T wrote a review Sep 2021
Hong Kong, China1 contribution
A very nice hotel, clean and spacious, relaxing environment, provides variety of activities and dining experiences, friendly and helpful staffs, either from front desk, concierge or restaurants. Especially thanks to Chris Ho from Alva House, professional and make people feel welcome. A hotel worth to try, definitely will stay again and recommend to friends.
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Date of stay: September 2021
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 12 Sep 2021
Dear Alan T Thank you very much for your kind recommendation and extraordinary review for ALVA HOTEL BY ROYAL! We are more than delighted to read that you find our amenities and staff excellent! Your generous words give us joy and motivation to continue to go above and beyond for our guests. I am sure our staff members would be gleaming with happiness when they read this, especially Chris Ho at Alva House! Thank you very much again and we look forward to welcoming you back to our hotel soon. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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PRICE RANGE
US$52 - US$111 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
618
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