It is our first time to stay and dine in Alva hotel. It is definitely a memorable one. Both our kids and us enjoy the stay so much. We got a upgraded room as the check-in staff noticed our birthday in July. We had dinner buffet at the hotel. Staff at the restaurant are really caring and friendly even my kids do make a mess. The food quality is good. Staff, Mr Ted Wong, offers us attentive assistance when we come to the lobby asking for the shuttle bus service. There is a bicycle park opposite the hotel and bicycles are available to rent from the hotel. I really recommend this hotel for family stay.
My partner booked this hotel at short notice due to another booking not being possible. I am so glad that she did as the whole experience was amazing. The apartment room is a fantastic size and you just have the ability to completely relax and unwind at the end of the day with the open space and feel of the room. The other features such as double sink and walk in shower are amazing as well. There were 2 wall mounted TVs for us to use including the ability to AirPlay and cast from my iPad to enjoy videos and movies. The housekeeping was top notch, they had our room immaculate and fresh towel exchanges whenever we needed it, as well as being friendly and polite. The breakfast is amazing, with a very large selection of western and Asian dishes on offer daily. The food was…
The hotel is clean and modern, excellent services, various choice of food in buffet breakfast and the view from the hotel room is nice too. The supermarket is located on the hotel G/F, it's convenient for a long-term stay customer like me. The staff here is friendly and professional, especially Ms. Perman Chik of sales office; the front desk lady who assisted me during check-in (sorry, I forgot your name) and Leo who assisted me with Go Royal app points registration, they're all good!
Stayed here in mid-June for 4 days 3 nights, delighted to have the room facing the river on a high floor. Quite surprised with the room size, room is spacious comparing the average hotel room size in hk. Room is well renovated. Room equipped with smart home system, you can use an iPad to control everything in room, like the lighting system, TV and air-con. Minibar with 3 complimentary drinks, no room service, but you can easily find the vending machines at lobby that sell mostly all you need at reasonable prices! Best part is room was the shower, they are using water therapy shower head that you can totally recharged after a long day! Also tried mizutani, the Japanese restaurant on top floor, in-house guest can get a 20% off for all outlets. Mizutani omakase was amazing and…
I’m very glad to have a new stay with my friends in Alva again. Alva is always on my list! Their swift and efficiency are always in my mind! When I stepped into the hotel entrance, I can feel the warm hospitality from the staff. Especially thanks Mr. Sammy Yip, who is the Director of Operations of the hotel, for his warm greeting and welcoming again! And I would like to thank the staff too. They arranged two rooms just next to both of us. Thanks for making us more convenient. Their facilities and entertainment are modern too! You can just easy to control the equipment within an iPad! So I’m highly recommend to those who are interested with. I would love to send all my praises to their efforts and dedicated. I can’t wait to stay with them again very soon!
Alva by Royal is one of favourite hotel in the past two years when I have to spend my holiday locally. Visited again early this month, staff and rooms are always up to standard and friendly. Bike rental is one of my favourite activities during my stay and is hard to find another hotel in Hk with such activity provided next to the bike trail.
I stayed in this hotel for 3 months (2nd stay) and 9 months (1st stay). The fact that I came back again showed how much I liked about this hotel - clean and modern facilities, excellent services and green surroundings (quite rare in a city like Hong Kong). If you look for a long-term stay in a serviced apartment, Alva is a fantastic choice. Please look for Ms Apple Ng, who’s the sales manager supporting my stay. She’s absolutely service-oriented and professional.
We got to know about the hotel through friends of ours who were going for their second stay at the hotel. Their raving review managed to convince us to try out the hotel ourselves. PROS The hotel is nicely located by the riverside and have a lovely panoramic view of Sha Tin and Ma On Shan from a distant. We had booked the river view room and requested for a high floor. The view of the river and the mountain in the background is really picturesque and calming. The hotel is also conveniently adjacent to YATA minimart where we got ourselves some instant food, drinks, and a bottle of wine. The room is compact in size with a simplistic minimalist design. Not to mention impeccably clean. We appreciate the strong water pressure and good shower design. The smart TV was working…
What a awesome stay! Really surprise us, thanks for the arrangement and upgrade, we really enjoy our stay! All the receptionists and concierge staffs are knowledgable and energetic, especially Fiona, Mandy and Chloe, they are sweet, courteous and proactive. Hope to see you guys again soon.
The view outside the window is great and open, the sitting room and bedroom are separated by door, which makes me feel like staying in a warm house. The staff at the reception are polite and providing great customer services, and are warm hearted during check-in. I had a happy stay with my partner, big thanks to the team! Cheers!