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Alva Hotel by Royal

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No.1 Yuen Hong Street, Shatin, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (600)
Room & Suite (144)
Dining (42)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 804 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
ALVA HOTEL BY ROYAL is a new premium hotel with 618 rooms. It is highly accessible and within a 30 to 40-minute drive of Tsim Sha Tsui, Central and Hong Kong International Airport. The hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for city-explorers.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Shuttle bus service
Meeting rooms
24-hour security
Baggage storage
Concierge
Doorperson
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Telephone
Wardrobe / wardrobe
Clothes rack
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Chinese

Location

Full view
50Car recommended
Grade: 50 out of 100
19Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
No.1 Yuen Hong Street, Shatin, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport31 kmSee all flights
Shenzhen Airport50 kmSee all flights
Shek MunMass Transit Railway (MTR)6 min
City OneMass Transit Railway (MTR)7 min
See all nearby hotels
317Reviews1Q+A23Room tips
Traveller rating
  • 262
  • 35
  • 11
  • 2
  • 7
Time of year
Traveller type
Language
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Popular mentions
Benjamin Man wrote a review Oct 2021
5 contributions1 helpful vote
Everytime I stay here I can truly relax and take a break. The design is clean, modern and comfortable with very lovely interior - even better than the other Marriott brand hotel in the area. Service is great, the staff are professional and friendly.
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 4 weeks ago
Dear Benjamin Man Thank you very much for writing a review in this platform are thrilled to know that you have spent a relaxing break with us. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travelers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. Your kind words to our professional and friendly team is also a great encouragement, we will keep this us to impress all our guest. Thank you very much again and we look forward to welcoming you back to our hotel soon. Sincerely, Sammy Yip Director of Operations
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Natalie T wrote a review Oct 2021
2 contributions1 helpful vote
I am Ms. Tse, this is my first time stayed at Alva hotel for celebrate our anniversary I felt very satisfied the stayed and services of Alva hotel. And I would like to say thank you to operator Joyce, I called to hotel third times before i check in, and all the calls was answered by her, to enquiry about the location of your hotel, the transportation nearby, the gym and swimming pool booking procedure, the rental service of bicycle, and the dinner buffet booking , she also helped me to book dinner buffet even though the buffet was fully book. She is very friendly, patient, proactively to answer all my questions. SHe is very professional and feel the five-star service experience. I must come again in the future and will recommend to my friends.
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 4 weeks ago
Dear Natalie T Thank you very much for your support and share your feedback with us. I was delighted to read that numerous touchpoints from the beginning of your stay left such a memorable impression! We do our utmost to ensure our guests have a wonderful experience and I am delighted to know our team has achieved it. Your compliments to Joyce in Call Centre is really encouraging. We will share with our service team as motivation. It's been a pleasure serving you, Ms. Tse. We can't wait to welcome you back to ALVA HOTEL BY ROYAL for another occasion. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Kelvin C wrote a review Oct 2021
1 contribution1 helpful vote
I am coming for celebration with my girlfriend this time and the main reason for choosing this hotel is the high opinions of the dinner buffet, but I never expected such a wonderful staying experience I’ve encountered afterwards. First of all, I made the booking in the middle of August and I contacted hotel weeks later for a few enquiries. Fiona Chan / Duty Manager answered all my enquiries in details with her patience, thoughtful and truly congrats for our celebration. During the conversation, she was aware of my plan for swimming after breakfast on the departure date, she immediately help me to reserve the swimming pool and even proactively offer me a late check-out which makes us have sufficient time to refresh and tidy up before departure. What a considerate arrangement!
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 4 weeks ago
Dear Kelvin C Thank you very much for your recent stay at ALVA HOTEL BY ROYAL, we are so glad that we have made your celebration stay so delightful. Apart from our modern and cozy accommodation, our front office staff including Fiona Chan our Guest Experience Manager devoted herself in serving all guests, Fiona and her team always demonstrate the highest level of customer service. Your kind compliment is the greatest encouragement to all of us. Thanks again for your review. We look forward to welcoming you in the not distant future, please visit our website to explore the great value staycation package. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Lucinda K wrote a review Oct 2021
22 contributions9 helpful votes
The location had kind staff and a clean and sanitary environment. Concierge Toni helped my luggages & restaurant information and he is an excellent concierge. He is professional, extremely good at his job, knowledgeable, and is a very kind person. The room is clean and housekeeping & operator staff all friendly and polite. Definitely will go back again!!
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Date of stay: October 2021
1 Helpful vote
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Pinky wrote a review Oct 2021
2 contributions1 helpful vote
All staff were helpful. Love the hotel has made effort to stay environmentally friendly such as by eliminating the disposable water bottles and shower gel bottles. It was really nice to be able to swim and ride the bicycle in early Autumn time. My parents and I enjoyed the stay a lot thank you! Check in and out was quick. The food at restaurant was also superb. Thank you for having us.
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Date of stay: October 2021
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 5 weeks ago
Dear Pinky Thank you kindly for sharing your experience at ALVA HOTEL BY ROYAL with the TripAdvisor Community! I am thrilled to know that you found us in a good location and the staff were friendly, we are so blessed that our environmental efforts are recognized. Rest assured we will keep on impressing our valuable guests. We all look forward to your return again and again. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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PRICE RANGE
US$52 - US$111 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
618
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