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No.1 Yuen Hong Street, Shatin, Hong Kong China
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Traveller (754)
Room & Suite (147)
Dining (50)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#27 of 799 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
ALVA HOTEL BY ROYAL is a new premium hotel with 618 rooms. It is highly accessible and within a 30 to 40-minute drive of Tsim Sha Tsui, Central and Hong Kong International Airport. The hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for city-explorers.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Telephone
Wardrobe / wardrobe
Clothes rack
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Chinese

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
28Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
No.1 Yuen Hong Street, Shatin, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport31 kmSee all flights
Shenzhen Airport50 kmSee all flights
Shek MunMass Transit Railway (MTR)6 min
City OneMass Transit Railway (MTR)7 min
See all nearby hotels
409Reviews1Q+A32Room tips
Traveller rating
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Popular mentions
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Most Recent
Candice l wrote a review Sep 2022
2 contributions
My friend reserved 4 rooms for her big day. One room was under the wedding package which she booked the city view apartment . Big thanks to Louisa, my friend’s wedding suite was upgraded to a river view apartment and this made her day perfect. Meanwhile, the front desk staff were incredibly helpful and professional. They took initiative to offer assistance such as issuing extra keys for the wedding room which brought us a lot convenience. The food from the Chinese restaurant was amazing especially the pork belly. Even we ordered takeaway, the food quality was beyond our expectation. In general, the facilities and amenities are great. Will definitely stay in this hotel again.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 27 Sep 2022
Dear Candice I Thank you very much for your 5 star review after your recent stay with ALVA HOTEL BY ROYAL. It is indeed our honor and privilege that our hotel is selected for such a memorable occasion. Rest assured your kind words will be passed to Louisa (Front Office Manager) and all the front desk staff who will be thrilled to learn that their helpful and professional service is recognized by our valuable guests like you. Our Yat Heen Chinese Restaurant will also be delighted that you love our food, we will continuously strike for food and service excellence to impress our guest. My colleagues and I look forward to the immense pleasure of welcoming you back to ALVA HOTEL BY ROYAL in the not too distant future. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
iwona wrote a review Aug 2022
Hong Kong, China619 contributions30 helpful votes
I cannot recommend this place enough as the most important factor, for me personally, the hotel staff members have been absolutely professional, friendly and super helpful. They were always ready to help, support and deliver. I truly enjoyed my time here and cannot thank them enough especially the servers from the PitStop, the bell staff and the reception. Thank you Eve, Sam and many more whose names I cannot spell, my apologies. I’m wishing you all the best for the future. Thank you for your smiles, chats and human factor you represent 🤍. iwona from Poland 🇵🇱
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 30 Aug 2022
Dear iwona Thank you very much for choosing ALVA HOTEL BY ROYAL recently. Our aim is to create memories and impeccable experience for our guests. To know that we were able to provide a comfortable base for your recent visit does make our day. ALVA team will be most delighted to read of your acknowledgement in the helpful and personal service that Eve, Sam and other associates provided to you throughout your stay. I will certainly be sharing your feedback with them and no doubt they will take great pleasure in reading your comments. Thank you again for your review and we look forward to welcoming you back again Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Navtong wrote a review Aug 2022
Hong Kong, China2 contributions
‘I couldn’t ask for a better decoration set up for my stay celebrating a family member’s birthday’ The room was spectacular with a living area where we can have our guest visit to celebrate the occasion. The view from the room was more than expected as it is facing the river although there are building surrounded but the spacing is good enough. What impressed us the most are the staffs we come across. special thanks to Fiona and Toni who went beyond to make sure we had a wonderful stay. We was traveling with kids extremely excited about swimming, Toni communicated with us , arranged a pool section for us to swim. His insight and experience were professional. We got to swim while the room was still not ready. Fiona was above and beyond. She even came to the poolside to delivery
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 18 Aug 2022
Dear Navtong, Thank you very much for choosing ALVA HOTEL BY ROYAL and letting us be a part of the celebration! Appreciate you taking the time to express this! We are extremely happy to hear that you and your family are satisfied with us. I will be sure to share your compliment to Fiona our Senior Guest Experience Manager and Toni our Assistant Chief Concierge! Once again, thank you for your kind words! We very much hope to see you again soon and hope that our service will always meet, and exceed your expectations Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manch Heung W wrote a review Aug 2022
1 contribution1 helpful vote
Extremely friendly and helpful staff, from check-in, concierge and the restaurant. I really enjoyed the clean and new hotel with great riverside view! Comfortable and peaceful environment! I will be back😉
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 15 Aug 2022
Dear Manch Heung W Thank you very much for your comment with lovely photos after your recent stay at ALVA HOTEL BY ROYAL. We are very pleased to learn that you had a perfect pre-wedding staycation with us. Our check-in, concierge and restaurant associates are thrilled to know that their friendly and helpful service are recognized by our valuable guest, rest assure your kind words will be passed to them as a great motivation. Thank you very much again and we look forward to welcoming you back to our hotel soon. Sincerely, Sammy Yip Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tam wrote a review Aug 2022
3 contributions1 helpful vote
Staff in general are very friendly especially Eric from front desk, the manager said he is new in here, but he is very polite, kind and very helpful to assist my need, he truly enhanced my accommodation experience on behalf of this service. Last but not least the 25th floor room service staffs are very nice and always keep their smile to assist any requests. A superb hotel to recommend for staycation or even a long stay. Thank you Eric!
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 12 Aug 2022
Dear Tom, Thank you very much for choosing ALVA HOTEL BY ROYAL and your positive comments. We are so glad to hear that Eric our Guest Experience Officer and our floor Housekeeping staff made your stay pleasant! Feedback like this encourages us to constantly improve our services by comprehending what we are doing well. Once again, I appreciate you share us those supportive comments. We look forward to welcoming you back once again on your next visit! Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kaman C wrote a review Aug 2022
Burnaby, Canada1 contribution1 helpful vote
Our family (3) had a 14 nights long stay at ALVA hotel's apartment suite and got the most pleasant experience during our stay in Hong Kong upon our reunion with family. The room is superior and tailor-made to accommodate a family: comfortably roomy, spotlessly clean and sufficient facilities (even with a washer & dryer). Not to mention the daily personal care from our room attendant (Ying) as well the sincere services from their concierge & front desk team. Location of the hotel is super ideal as it keeps a distance from the busy hub for our quiet enjoyment but is easily connected with restaurants and shopping by the hotel's shuttle services. Alva is a highly recommended hotel for oversea tourists' short/long stay. Our family will definitely stay here again at our next
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 8 Aug 2022
Dear Kaman C Thank you very much for taking the time to share your experience in the TripAdvisor community. We are so glad to know that you enjoyed your family stay and had a wonderful time in ALVA HOTEL BY ROYAL. ALVA HOTEL BY ROYAL is a hotel in a unique riverside location in Shatin. With lush green surroundings and smart user-friendly technology for guests’ comfort and wellness, ALVA invites modern travelers to explore a hidden gem in Hong Kong and experience a travel journey replete with relaxation and discovery. Your commendation to Ying, our housekeeping floor staff is appreciated, and I have passed on your comments to our team. Also, Louisa and her team will be will be thrilled to learn that our guest like you recognizes their efforts. We truly value your continuous support and look forward to welcoming you back next time for another wonderful stay. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matthew F wrote a review Aug 2022
4 contributions1 helpful vote
Good:- - big smart TV - with an iPad to control the light, A/C and TV - nice therapy shower head - a big convenience store by Yata (close at 2000) - can borrow bicycle - there is a water dispenser in every floor - tons of choices of food nearby (Shek Mun and City One) Bad:- - A bit far away from MYR station and shopping mall (around 8-10 mins with no covers all along) - if you buy the package with breakfast in OTA, you can only have 7:00-8:20 time slot Breakfast-: Average, with selection of Chinese, western, a bit Japanese style of food, pastry and fruit.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 7 Aug 2022
Dear Matthew F Thank you very much for visiting ALVA HOTEL BY ROYAL and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable stay with us and experienced our technologies and environmental amenities. We have also taken note of your comments on breakfast arrangement and varieties, our chef will look into the selections and ensure meeting guest experience. My colleagues and I look forward to the immense pleasure of welcoming you back in the not too distant future. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kana Y wrote a review Jul 2022
Hong Kong, China1 contribution1 helpful vote
Me and my husband are coming for our honeymoon and it is perfect! It is our first time staying at Alva Hotel which has a lovely location next to the Shing Mun river. The room is extremely clean, stylish and accommodating, way better than what we expected. The lightings in the room are sufficient as well. Hotel staff are outstandingly friendly that they make us feel at home. Also we had extra care from the staff Leo, Front Office Team and the House Keeping Team, they tried their very best to fulfil our request which made our stay more memorable! Thank you for the wonderful stay and will definitely introduce this hotel to our friend & come back again!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 26 Jul 2022
Dear Kana Y Thank you very much for visiting ALVA HOTEL BY ROYAL and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable honeymoon staying experience with us, appreciated your commendations to Leo our Duty Manager and Housekeeping team. We shall share your kind words to our team. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you to ALVA HOTEL BY ROYAL in the not too distant future. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane H wrote a review Jul 2022
1 contribution
I made the booking through one of the online hotel booking platform (bxxxing.com) for 2 adults and 1 kid which the package I choose is included breakfast. The confirmation I received from the online platform also confirmed that my room (Deluxe Room with 2 queen beds)maximum for 4 guests and breakfast included. When I call to hotel to double check my booking and I have been informed that my booking only included breakfast for 2 adults and need to pay for the kid if he/she needs a breakfast. Hotel informed me that the breakfast price is $118+10% and it is because the online platform format which hotel cannot state this information and they suggest me to call the online platform to check again. Then, I called the online bxxxing.com, they said this is the hotel policy to include 2
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 25 Jul 2022
Dear Ms. Ho, Thank you very much for choosing ALVA HOTEL BY ROYAL. We are deeply concerned that in some areas we have fallen short of your expectation. We assure you that your comments are received, we will further review the online booking platforms to ensure messages are clearly displayed to our valuable guests. Once again, we are very grateful to you for your precious feedback as it allows us to review our quality and standard. We look forward to having the opportunity of welcoming you again soon. Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam wrote a review Jul 2022
Hong Kong, China13 contributions1 helpful vote
This is the second stay at Alva Hotel By Royal, Hong Kong with my wife and the crowds are as usual on weekend at lobby. We met Leo, the Duty Manager again and he offered us an attentive service to us and assign the same room for us which is requested when making the reservation. Despite the long queue as expected, a special thanks to Leo and Ted who are super responsive and gave us a clear understanding of when the earliest rooms available. My family and I have high praise for them and their diligence and professionalism.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 18 Jul 2022
Dear Sam, Thank you very much for your repeated patronage at ALVA HOTEL BY ROYAL. Your review and photos are encouraging. We are overjoyed that all our service impressed you and made your stay enjoyable and memorable even with a long queue. The personal touch by our Duty Manager Leo and Chief Concierge is one of our key factor to customer service, I am so glad to learn that their diligence and professionalism are recognized by our valuable guest like you. Needless to say, we all look forward to your return again and again. Please visit our official website to discover the best offer. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$80 - US$120 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
618
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ALVA HOTEL BY ROYAL HK$547 (H̶K̶$̶9̶6̶1̶) - Updated 2022 Prices & Reviews - Hong Kong, China