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Alva Hotel by Royal

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No.1 Yuen Hong Street, Shatin, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (647)
Room & Suite (145)
Dining (49)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
ALVA HOTEL BY ROYAL is a new premium hotel with 618 rooms. It is highly accessible and within a 30 to 40-minute drive of Tsim Sha Tsui, Central and Hong Kong International Airport. The hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for city-explorers.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Shuttle bus service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Telephone
Wardrobe / wardrobe
Clothes rack
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Chinese

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
25Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
No.1 Yuen Hong Street, Shatin, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport31 kmSee all flights
Shenzhen Airport50 kmSee all flights
Shek MunMass Transit Railway (MTR)6 min
City OneMass Transit Railway (MTR)7 min
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339Reviews1Q+A25Room tips
Traveller rating
  • 279
  • 38
  • 11
  • 3
  • 8
Time of year
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Language
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Popular mentions
James F wrote a review 21 Jan
4 contributions
The hotel hardware, it is quite new and hi tech. From check-in to check out, their services is seamless and you could feel the warm welcoming. Terrence Tse who was passionate and professional helped us to register, and I was travelling with my family, he could anticipate all my needs and ensure my stay was perfect.
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Date of stay: December 2021Trip type: Travelled with family
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RobbieB wrote a review 9 Jan
1 contribution1 helpful vote
I have been staying at the Alva for over a year now in a 2 room apt. It has become a real home from home, due to personal circumstances and not wishing to go back to Europe due to Covid, i had sold my house in HK so staying a Alva seemed a good option. Most of the staff are excellent and have become good friends, over the past year. I will be quite sad when i finally have to leave. In a yesrs stay i have one complaint, at the dinner buffet the waitress refused us srcond glass of bubbly. I took a group of guests and she seemed to be rushing us none stop, the total bill wasnt cheap and the good food was spoilt by the service. I can recommend the breakfast it is very good value. Like to thank the staff for all there support when i was rushed to hospital and 3 months later when i returned.
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Date of stay: February 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 1 week ago
Dear RobbieB Thank you very much for writing a review in this platform are thrilled to know that you have spent a year stay with us. Your kind words to most of our staffs also a great encouragement, we will keep this us to impress all our guest. We have also taken note of your valuable comment related to service at our restaurant , politeness is only one of the cores, while we should more personalized and attentive, our Restaurant Manager will conduct training to ensure we can step forward to ensure guests’ satisfaction. Stay Healthy and thank you again, we look forward to welcoming you back to our hotel soon. Sincerely, Sammy Yip Director of Operations
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EmLiesel wrote a review 9 Jan
Birmingham, United Kingdom176 contributions99 helpful votes
I stayed here for two months with my husband as a long stay guest. Hotel & facilities - the hotel itself is sleek and modern, if not a little uniform. The gym is better than most hotel gyms although it could do with further free weights. The rooftop pool is excellent and I used this every day, it has great views and is a lovely place to relax. The only downside to the pool was only being able to book one hour at a time and having to have a 15 minute gap between sessions. We also sed the laundry service during our stay and our clothes were well looked after. Room - we moved rooms part way through our stay and both rooms were clean and well maintained. The reason for our room move was due to the smell of cigarettes coming through the air conditioning unit, we reported it several times but it was never resolved. We then moved rooms and the same thing happened again. The Duty Manager was helpful and investigated (and put a purifier in our room) but it kept happening and I am not sure why it couldn't be resolved. Staff - those we dealt with were polite and helpful and made sure to look after guests. Food - we ate at the buffet restaurant once for breakfast and once for dinner. There is a discount for long stay guests but I note the dinner was expensive. There is a great selection of food on offer but I would have expected more drinks options to be included with dinner for the price. Overall, we enjoyed our stay and really liked the hotel but the cigarette smell was frustrating and took away from the 5* rating.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 2 weeks ago
Dear EMLiesel Thank you very much for writing a review in this platform are thrilled to know that you have spent a two month stay with us. I delighted to read that numerous touchpoints of your stay left such a memorable impression! We do our utmost to ensure our guests have a wonderful experience and I am delighted to know our team has achieved it Your comment in the cigarette smell is noted, we will look into the all possible ways to resolve the problem and ensure the best air quality. Thank you very much again and we look forward to welcoming you back to our hotel soon. Sincerely, Sammy Yip Director of Operations
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Andy Chan wrote a review 7 Jan
Hong Kong, China8 contributions1 helpful vote
+1
Finally came back to here! A great place to celebrate a new start for this year~oh yeah! One of my favorite hotel in Hong Kong. The services were well brilliant. I came with my pet in this time. Especially thanks for their upgraded to a bigger room, so I can take well care on my pet. Love to see the Director of Operation, Mr. Yip again! Thanks for his warm greeting in the front desk even he was very busy at that moment. Btw, their Japanese restaurant, which is on the top floor of the hotel, was extremely great! Highly recommend! I will be back very soon! Thanks again! ;)
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Date of stay: December 2021Trip type: Travelled solo
1 Helpful vote
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 2 weeks ago
Dear Andy Chan Thank you kindly for taking the time to share this kind review after your recent repeated stay with ALVA HOTEL BY ROYAL! It makes us so happy to know that you had enjoyed your stay with our environment as well as facilities. We always do our very best to ensure our guests are well taken care of. The top floor Mizautani Japanese Restaurant team including chef and floor staff always strives for service excellence, and I'm so proud that they have outdone themselves again. Your kind words will definitely be shared with the team. Thank you once again and we definitely can't wait to welcome you back to ALVA HOTEL BY ROYAL soon! Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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Chery3T wrote a review 4 Jan
Hong Kong, China33 contributions
Stayed there for Mum's birthday celebration! Would like to express our appreciation to Ted Wong, the Chief Concierge as he well-handled our valet parking as well as the birthday cake arrangement sent to our room on time, surprising our mum! Overall the room was quite new & furnished but not spacious even staying in a family room. Surprised with their Smart Water Station stationed at room corridor with glass bottle provided in room for refilling water, great approach for environment protection! Good trial one!
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
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Response from Sammy Yip, Other at Alva Hotel by Royal
Responded 2 weeks ago
Dear Chery3T We are absolutely thrilled by your review after your birthday stay! And so glad that you love our spacious room and our personalized service especially from our Chief Concierge Ted Wong. Friendly staff, lovely river view and spacious accommodation are our well-known features, young and energetic staff, delicious cuisines and high-tech equipment including Smart Water Station added the value. Thanks for your support to our environmental protection efforts. Surely ALVA HOTEL is one of the greatest choices for a staycation. Thanks again for your kind words. We look forward to welcoming you in the not distant future, please contact us again to explore the great value accommodation package. Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL
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PRICE RANGE
US$52 - US$111 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
618
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Frequently Asked Questions about Alva Hotel by Royal
Which popular attractions are close to Alva Hotel by Royal?
Nearby attractions include Fortune City One (0.5 km).
What are some of the property amenities at Alva Hotel by Royal?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alva Hotel by Royal?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Alva Hotel by Royal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Alva Hotel by Royal?
Conveniently located restaurants include MoMo Cafe, LEVELthirty Lounge & Bar, and Fairwood.
Are there opportunities to exercise at Alva Hotel by Royal?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Alva Hotel by Royal have an airport shuttle?
Yes, Alva Hotel by Royal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alva Hotel by Royal have airport transportation?
Yes, Alva Hotel by Royal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alva Hotel by Royal?
Yes, dry cleaning and laundry service are offered to guests.
Does Alva Hotel by Royal offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Alva Hotel by Royal?
Many travellers enjoy visiting Sik Sik Yuen Wong Tai Sin Temple (4.8 km), Che Kung Temple (2.9 km), and Tsang Tai Uk (2.1 km).