Hotel COZi Resort Tuen Mun
37 reviews
#236 of 798 Hotels in Hong Kong
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No.4 Kin Fung Circuit, Tuen Mun, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (16)
Dining (11)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 11/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel COZi Resort Tuen Mun
Updated 11/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#236 of 798 hotels in Hong Kong
Location
Cleanliness
Service
Value
The Hotel COZi‧Resort is Hong Kong’s first vacation themed resort hotel. Opened in 2019, the hotel has 430 themed rooms, and a classic railway-themed entrance, with train station features in the lobby. The resort is designed to help guests to escape the hustle and bustle of the city and embark on a delightful journey of engaging discovery. Located beside the MTR Tuen Mun Station, Hotel COZi‧Resort is just steps away from tmtplaza - the largest shopping mall in the Northwest New Territories - which offers guests the chance to enjoy a myriad of shopping, dining and entertainment experiences. Our unique rooms and suites are decorated in four captivating themes: Africa; Japan; Thailand and Greece, plus delightful Penguin Rooms. In addition to an outdoor swimming pool and meeting facilities, the hotel also offers a fun 2,500 sq. ft. children playroom where kids can play safely. Guests can stay fit more vigorously at the gym or simply relax at our spa. And after all that exercise, there’s nowhere better to recharge than at our restaurant, The Platter.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Bicycles available
Indoor play area for children
Wifi
Swimming pool toys
Outdoor pool
Fitness / spa changing rooms
Breakfast buffet
Complimentary tea
Kids' meals
Snack bar
Vending machine
Children Activities (Kid / Family Friendly)
Shuttle bus service
Taxi service
Conference facilities
Meeting rooms
Spa
Full body massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air purifier
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese
Location
Full view
82Good for walkers
Grade: 82 out of 100
103Restaurantswithin 1 km
7Attractionswithin 1 km
Contact
No.4 Kin Fung Circuit, Tuen Mun, Hong Kong China
Name/address in local language
Getting there
Tuen MunHong Kong Light Rail2 min
Ho TinHong Kong Light Rail2 min
37Reviews1Q+A0Room tips
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Popular mentions
The location is really convenient. The light rail road and subway just next to it. Bus stop just below the subway. V city next to it and a big shopping area and market just across v-city. Price is good too. The entrance is narrow during the covid time. People didn't practice social distance and always squeeze into the elevator. The breakfast choice is not that much and everyday is the same. This is new hotel , but the carpet and furniture is worn out and dirty.
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Review collected in partnership with this hotel
Date of stay: November 2020
Helpful
Response from , Owner at Hotel COZi Resort Tuen Mun
Responded 14 Dec 2020
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Patrick Wong Assistant General Manager
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We stayed in the Greece Suite for two nights. The room was spacious compared with other rooms available in the hotel, but was not spacious enough to be called a "suite". The "bedroom area" and the "living room area" was actually one single room, separated by a TV cabinet in the middle. However, the room was nicely decorated to make you feel that you were having a vacation in Santorini. The whole floor where our room was located at was also in Greece style, which added bonus points to the hotel. Our hotel package came with a buffet dinner, and we also tried their buffet lunch on the same day. Food served in the buffet dinner was of much better quality and was proportional to the value. It included unlimited supply of crabs and half of a lobster (as the theme of the buffet dinner of this month was seafood). However, there was not much food choices in the lunch buffet, and salad was the best we had as it was fresh. Overall speaking, the stay and dine package was value for money only if you chose buffet dinner (just need to add $1XX/pax compared with buffet lunch).…
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Review collected in partnership with this hotel
Date of stay: November 2020
1 Helpful vote
Helpful
Response from , Owner at Hotel COZi Resort Tuen Mun
Responded 3 Dec 2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Resort. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Patrick Wong Assistant General Manager
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Staff are friendly, sanitation tidy, rich and comfortable also with delicious food restaurant, in conclusion (≧∇≦)very satisfied , overall ,as you can provide more different types of packages ,it well to attact more customers.
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Review collected in partnership with this hotel
Date of stay: October 2020
Helpful
Response from , Owner at Hotel COZi Resort Tuen Mun
Responded 18 Oct 2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Resort. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Patrick Wong Assistant General Manager
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#Cheaper# My friend changed his plan to visit so he would love to transfer/relet his room to someone interested. The hotel is really nice and in good location. Please see the attached details if you're interested.
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Date of stay: February 2020Trip type: Travelled solo
Helpful
Response from WONGPATRICK8, Hotel Manager at Hotel COZi Resort Tuen Mun
Responded 3 Feb 2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Resort. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Patrick Wong Hotel Manager
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The lady staff provided the good service for us to play with my son. And the Front desk staffs are very poliet and gave us a lot amenities to my kid. But can I suggest one thing : My son just 17 months, the frame of baby bed is not tall enough while he wakes up in the morning. HSKP staffs said the taller size was out of stock. Can Management to purchase more for backup? DO NOT ask me to think the protection, it is from your Management to consider how safety you can provide to all kids as your hotel mentioned the family rooms you are providing. And the resturant : We ordered the steak with medium rare, it was overcooked & the fish fillet just warm. Nice location, just 3 mins by walk from station. I still looking forward visiting next time with my family. 女士服務人員為我們和兒子一起玩提供了良好的服務。 前台的工作人員很禮貌，為我們的孩子提供了禮品。 但是我能建議一件事：我的兒子剛剛17個月，他早上醒來時嬰兒床的框架不夠高。 HSKP的工作人員說，更高的尺寸缺貨。 管理層可以購買更多備份嗎？ 不要讓我考慮保護，這是您的管理層考慮的，因為您的酒店提到了您提供的家庭房，因此可以為您的所有孩子提供多大的安全感。 餐廳：我們點了中等稀有的牛排，煮得太熟了，魚片也很熱。 位置不錯，距離車站步行3分鐘。 我仍然希望下次與家人一起訪問。…
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Date of stay: January 2020
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from WONGPATRICK8, Hotel Manager at Hotel COZi Resort Tuen Mun
Responded 30 Jan 2020
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Patrick Wong Hotel Manager
Read more
PRICE RANGE
US$38 - US$98 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongNew Territories / Tuen Mun
NUMBER OF ROOMS
430
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Claim Your Listing Frequently Asked Questions about Hotel COZi Resort Tuen Mun
Which popular attractions are close to Hotel COZi Resort Tuen Mun?
Nearby attractions include Tuen Mun Town Plaza (0.5 km), V city (0.2 km), and Ching Chung Koon (1.2 km).
What are some of the property amenities at Hotel COZi Resort Tuen Mun?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel COZi Resort Tuen Mun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel COZi Resort Tuen Mun?
Guests can enjoy an on-site restaurant, complimentary tea, and a snack bar during their stay.
Is parking available at Hotel COZi Resort Tuen Mun?
Yes, a parking garage is available to guests.
What are some restaurants close to Hotel COZi Resort Tuen Mun?
Conveniently located restaurants include Gyu-Kaku, Genki Sushi, and Outback Steakhouse (Tuen Mun Town Plaza).
Are there opportunities to exercise at Hotel COZi Resort Tuen Mun?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hotel COZi Resort Tuen Mun?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel COZi Resort Tuen Mun offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel COZi Resort Tuen Mun?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Hotel COZi Resort Tuen Mun?
Many travellers enjoy visiting Kun Ting Study Hall (6.4 km), Tsui Sing Lau Pagoda (6.8 km), and Yu Kiu Ancestral Hall (6.5 km).