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2 Anchor Street, Mongkok, Kowloon, Hong Kong China
Name/address in local language
iclub Mong Kok Hotel
300 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in the heart of a bustling district, the iclub Mong Kok Hotel offers a tranquil ambiance, particularly praised for its quiet, dark rooms with a funky, new-age design that contrasts with the lively social vibe of its communal areas. While opinions on the hotel's value differ, guests appreciate the proximity to transport and shopping, as well as complimentary perks like breakfast.
Cleanliness generally receives high marks, as does the hotel's location. However, guest experiences with service and room quality show a range of satisfaction, indicating the hotel's performance in these areas is inconsistent.
Location
Convenient
Atmosphere
Tranquil
Rooms
Basic
Value
Reasonable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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Room size and design is ok given the place and location. Room cleaning could do with some improvements - amenities are not consistently replenished. There is supposed to be 24/7 access to coffee and tea. However, it is not always so.
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Review collected in partnership with RegalHotel.com
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lee Elgene, 總經理 at iclub Mong Kok Hotel
Responded 22 Feb 2023
Dear lalachoa, Thank you for staying at iclub Mong Kok Hotel and share your experience on TripAdvisor; It is our pleasure to have you here with us and good to learn that iclub Mong Kok Hotel is the type of the hotel you prefer. We are sorry to learn your unpleasant experience during your stay and deeply appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement and training. And I also appreciate that we may learn from this incident to improve our services to the elite level. Once again we appreciate your feedback that make us better. Regards, Elgene Lee (Mr.) General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First stay at this location of iClub. Normally iClub Fortress Hill is my go to but since most of my plans were in the Kowloon side and the riots are ongoing I did not want to be stuck on the island side just in case. Would have given this a poor rating but really wanted to be fair to the housekeeping and doormen.
Booking via Regal site got late check out for 1 p.m. Check in and check out was mediocre at best. Check in: no smiles, no explanation of facilities, no welcome. Check out: no thanks for staying. Actually, at check out the older male staff who handled my luggage was 1000 times friendlier than the front desk staff (he did not even look at me or acknowledge my existence until the luggage staff asked him if I can leave). The luggage staff even helped me hail a taxi while baking in the sun. At least that is one consistency of the 2 iClub properties, the front desk is awful and the housekeeping/doormen are great.
Housekeeper was friendly and attentive. It was a short stay but you can tell the attention to detail.
Location was around a 10 minute walk to Mong Kok MTR. It's not a terribly far walk but the added time is due to all the traffic lights you encounter on your way to MTR. If you prefer you can walk to Olympic MTR as well but Mong Kok station is more convenient location on the subway system. Taxi from Airport Express Kowloon Station was about $50 HKD (including luggage fees). There are lots of restaurants, bakeries, supermarkets nearby. Ten minutes walk to Olympic or Langham Place area will get you even more options.
It was exciting to see a space under the bed for the suitcases however, my suitcases did not fit (standard 29" hard case). So the whole time the suitcases were at the foot of my bed. Room was an iSelect room that looked out at the nearby buildings and the track/soccer park. This standard room is much bigger than the one at Fortress Hill. Which is a real plus for this property.
Breakfast is served on second floor which is same area as the gym equipment. The gym equipment was better than the iClub Fortress Hill. I bought breakfast from outside but got a coffee at the breakfast bar. There was some basic juice, toast, and fruit available.
Overall, probably will not stay at this location again unless the price is significantly cheaper. Because to be honest why pay good money for a location 10 minutes away from MTR to arrive on a bad note and leave with a sour taste?
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iclubhotel, Front Office Manager at iclub Mong Kok Hotel
Responded 30 Jan 2020
Dear ASL211, Thank you for staying at iclub Ma Tau Wai Hotel and share your experience on TripAdvisor. We are sorry to learn your unpleasant experience during your stay and deeply appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement and training. And I also appreciate that we may learn from this incident to improve our services to the elite level. Once again we appreciate your feedback that make us better. We sincerely look forward to your next visit in the near future. Regards, Carol Lau Director of Operations
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
I will recommend this hotel to everyone. This hotel is new and the staffs were accommodating. It has a very good location. What I enjoyed most is the unlimited coffee for I’m a coffee lover and the coffee is not instant coffee. They have their own coffee machine for 24hrs. So you can have freshly ground coffee ready anytime of the day. They have free breakfast as well that can satisfy your morning and start your day! The hotel is very clean and you can still smell the newness of it. I appreciate that the whole hotel is smoke free because I don’t like the smell of smoke. It has a fair price for everyone . I will definitely go back to this hotel! 👍🏼
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Date of stay: April 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elgenelee1, 總經理 at iclub Mong Kok Hotel
Responded 23 Apr 2020
Dear Earlpisigan, Thank you for taking your time to share your feedback with us. We are glad to learn you enjoy the view from our guest room, our staff and iLounge facilites. Until 1930, the area was called Mong Kok Tsui, The current English name is a transliteration of its older Chinese name, which is named for its plentiful supply of ferns in the past when it was a coastal region. Its present Chinese name "旺角" means "prosperous corner" or "crowded corner." Once again, we appreciate your feedback on the hotel that will definitely make us better. We sincerely look forward to welcoming you again in the near future. Thank you and best regard, Elgene Lee (Mr.) General Manager
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My boyfriend and I stayed here for a day and it was spectacular! We enjoyed our stay 100% even we only stayed for a day, we felt rejuvenated. The hotel is new and with it's price it is totally worth it. The design of the hotel is very modern which we liked. Can't complain with the cleanliness of the air we breathe inside because it is non smoking hotel for we are non smokers. It has great location too! They offer free breakfast which tons of other hotels doesn't offer and we liked it too for we are breakfast person. We will definitely stay again in this hotel and recommend it to our friends.
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Date of stay: May 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elgenelee1, 總經理 at iclub Mong Kok Hotel
Responded 10 May 2020
Dear Amanlapaz, Thank you for taking your time to share your feedback with us. We are glad to learn you enjoy our guest room design, fantastic Hotel Location, our staff and service! Until 1930, the area was called Mong Kok Tsui, The current English name is a transliteration of its older Chinese name, which is named for its plentiful supply of ferns in the past when it was a coastal region. Its present Chinese name "旺角" means "prosperous corner" or "crowded corner." Once again, we appreciate your feedback that will definitely make us better. We sincerely look forward to welcoming you again in the near future. Thank you and best regard, Elgene Lee (Mr.) General Manager
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i stayed here for 7 days quarantine and below is my feedback. Good:- 1. room is small but using white ceramic as floor (not carpet) and very clean and modern design. 2. hot water flow is very good for bathing. 3. bed /mattress is firm and I like to sleep on firm mattress. 4. my room is high (20/F) and open view and can see the sea... 5. central location in Kln side..
Cons:- 1. the food for quarantine is below standard... it repeats every 3 days... 2. very small fridge 3. can only allow 4 devices to connect to wifi 4. only provide 8 local free TV channels
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Review collected in partnership with RegalHotel.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lee Elgene, 總經理 at iclub Mong Kok Hotel
Responded 18 May 2022
Dear Gareth C, Thank you for choosing to stay at the iclub Mong Kok Hotel and sharing your feedback on Tripadvisor. We are committed to and always looking for different ways to improve our the quality and efficiency of our services and your valuable feedback helps identify areas for us to improve and take better care of our valued guests, such as yourself. Please feel free to contact me directly should you require any assistance we will look forward to welcoming you back. Sincerely, Elgene Lee (Mr) General Manager
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Living far from the major business districts, I always book a hotel room for myself after work especially when I need to stay at office till late night.
iclub MK is definitely a good choice. Before staying in, I never expected anything, in particular, for this price. Surprisingly, the young lady, Euncee who checked me in is professional and helpful. She answered a couple of questions for me patiently and recommended some of the best late night food nearby. Also, the room is new and clean.
If I have to be picky, many of the toiletries are only provided upon request (even for facial tissues)and it is quite inconvenient for both guests and staff.
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Date of stay: June 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elgenelee1, 總經理 at iclub Mong Kok Hotel
Responded 23 Jun 2020
Dear ：_whhhhhhhhh, Thank you for taking your time to share your feedback with us. We are glad to learn you enjoy the view from our guest room, our staff and iLounge facilites. Until 1930, the area was called Mong Kok Tsui, The current English name is a transliteration of its older Chinese name, which is named for its plentiful supply of ferns in the past when it was a coastal region. Its present Chinese name "旺角" means "prosperous corner" or "crowded corner." Once again, we appreciate your feedback on the hotel that will definitely make us better. We sincerely look forward to welcoming you again in the near future. Thank you and best regard, Elgene Lee (Mr.) General Manager
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Whilst this is one of the cheaper options for quarantine in Hong Kong, I do not believe that there is any excuse for an overly humid room or a lack of cleanliness. Upon check in, my original room had a very sizeable wet patch on the ceiling, about 60cm wide and was dripping water onto one of the twin beds. After getting approval from the Department of Health, I was allowed to change room. The new room had absolutely filthy mirrors, a laminated desk cover which has rings from previous food consumption on it and there was dirt and hair in several places in the room. Marks were everywhere including walls, TV, floor and mirrors where a wet cloth had previously been passed and left stains/water spots. Whoever cleans the rooms, be it the hotel staff themselves or the Department of Health, they are not doing an even halfway decent job. I asked for towels and a cleaning solution so that I could clean myself, as no staff were allowed inside the room during quarantine. The only way to keep the humidity down was to have the aircon constantly on freezing cold which was not at all comfortable either, but better than the damp that was in the bed, in my books and notebooks, tissues - everywhere. The staff, when i called were courteous and as efficient as possible. I had 2 parts of a delivery sent to the hotel for me and only 1 made it up, so I had to call down and chase up the other one. The food was acceptable but boring. The rooms are tiny and I think the only saving grace is a great shower (although the drainage was horrendously slow) and a very acceptable price.
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Review collected in partnership with RegalHotel.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lee Elgene, 總經理 at iclub Mong Kok Hotel
Responded 21 Jun 2022
Dear hongkongmui888, Thank you for choosing iclub Mong Kok Hotel on your quarantine stay and good to learn your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our priority and we sincerely apologize for falling short of meeting your expectations especially on the quality of menu selection and food. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent same issue from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again soon. Sincerely, Elgene Lee (Mr.) General Manager
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We stayed 2 times at iclub Mong Kok.. Our both stays were very nice. First time, we had a standard room, which was too little, as we were a couple with 2 big luggage, but the bad was very comfy. At check`in they offered us continental breakfast for free, but we had it only once, as it was very poor (bread, jam, butter and croissants), the juices and the coffee were not good... What i loved the most is that i could let my luggage at the hotel for 2 weeks, when we came back from another destination. Then, they offered us an upgrade and the room was very spacious, with big windows on one side of the room. The view was stunning. I definetly loved it. Rooms were cleaning every day if you wanted it, the housekeeper was very friendly and nice. A big plus is that Mong Kok metro station is very close, max. 5-6 minutes walk.
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Review collected in partnership with RegalHotel.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iclubhotel, Front Office Manager at iclub Mong Kok Hotel
Responded 20 Jan 2020
Dear 224monicaz, Thank you for taking your time to share your feedback with us. We are glad to learn you enjoy our guest room design, fantastic Hotel Location, our staff and service! Until 1930, the area was called Mong Kok Tsui, The current English name is a transliteration of its older Chinese name, which is named for its plentiful supply of ferns in the past when it was a coastal region. Its present Chinese name "旺角" means "prosperous corner" or "crowded corner." Once again, we appreciate your feedback that will definitely make us better. We sincerely look forward to welcoming you again in the near future. Thank you and best regard, Carol Lau Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Basic but sufficient facilities. More information about services would have been nice (wasn't aware there was a basic breakfast included nor that the 2nd floor - lounge -was out of commission on certain days). HK preaches a no plastic rule so water needs to be obtained via a supplied glass bottle in the room. The bottom of the glass bottle decided to just burst apart by my simply unscrewing the top...! No smashing, just under normal room temperature for hours and my unscrewing the cap off. Bed sheets are tidied up, not replaced on lengthy stays, floors are fully tiled which makes it feel cleaner in some ways. Shower on 9th floor was reasonably strong and shower was pretty spacious compared to some 5* hotels but no bath. Basic open-air gym with laundrette which feels a little expensive; 60 hkd for wash and 50min dry. This is my 2nd time here.
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Review collected in partnership with RegalHotel.com
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lee Elgene, 總經理 at iclub Mong Kok Hotel
Responded 23 Jun 2024
Dear dajtw, Thank you for taking your time to share your feedback with us. We are glad to learn you enjoy our guest room design, fantastic Hotel Location where near by MTR Stations & our staff and service. Until 1930, the area was called Mong Kok Tsui, The current English name is a transliteration of its older Chinese name, which is named for its plentiful supply of ferns in the past when it was a coastal region. Its present Chinese name "旺角" means "prosperous corner" or "crowded corner." Once again, we appreciate your feedback that will definitely make us better. We sincerely look forward to welcoming you again in the near future. Thank you and best regard, Elgene Lee (Mr.) General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked I club MK for 7 nights and was pleasantly surprised by the hotel. While the hotel remains strict to adhere to the local regulations, the service and communication by the staff has been very good and clear. This is my 4th time quarantining for a trip and this was one which passed the most quickly. Particularly, the hotel still feels very new and clean which is key for quarantine, air conditioning and bathroom almost new condition. You might want to consider bringing some water and download food delivery platform though as I feel that the food can be improved. Nevertheless, overall a very smooth worry free experience at iclub mk- mid May 2022. Thank you hotel staff and team.
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lee Elgene, 總經理 at iclub Mong Kok Hotel
Responded 18 May 2022
Dear Lawrencesun86, Thank you for choosing to stay at the iclub Mong Kok Hotel and sharing your feedback on Tripadvisor. We are committed to and always looking for different ways to improve our the quality and efficiency of our services and your valuable feedback helps identify areas for us to improve and take better care of our valued guests, such as yourself. Please feel free to contact me directly should you require any assistance we will look forward to welcoming you back. Sincerely, Elgene Lee (Mr) General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you for your interest in iclub Mong Kok Hotel, our bed size is Queen size, we have Sofa bed / Extra Bed for kids.
Please mentioned your request upon placing your reservation on our website.
Thank you for your question and your interest to our hotel.
We are in operations now and please find more information and make reservation directly at our website!
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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