I never have left a bad opinion on a hostel I stayed, but boy oh boy, today im losing my virginity on this. Please buckle up, and join me in this sad tale. I stayed with my wife and my 2 year old boy for 3 days. I selected this place because it was under the highest scored places with a private room while being "kid friendly". Also, the photos looked good and had good comments. The pictures were really deceptive. While the hostel is located in a run-down, half destroyed building on the fifth floor, nothing looks as it is actually is. Whoever designed this hostel had 0 taste. Concrete walls with no colour, large sheets instead of doors, and some really weird and ugly paintings on the walls everywhere. The problems began even before we got to our room. First, we arrived at noon from the airport, and they send us off to the street because "the check in time is at 2". Alright, our bad. When we came back after lunch we had to wait an extra hour until 3, outside on the hallway, because they were not ready yet. Not cool when is so hot outside. The indoor AC didnt help either, as it looked they keep it at the lowest posible speed for saving money. Although the place is listed as kid friendly, the facilities were full of garbage, like empty glass bottles, dirty buckets, little ugly things on the walls, dirty windows, bathroom full of paint cans, or even plants on the ground. Can you imagine dear reader how easily the admin did hate us for having a kid in their kid friendly place playing with all those things. The private room we got was small, like stupid small. The 3 of us didnt fit on the bed. Later, as i had to sleep on the floor, I asked for an extra pillow or mattress, but surprise, they dont have extra pillows, or even a blanket. In the website, they offer a kitchen to use, and free coffee. But unfortunately they didnt have spoons, so all coffee was made using a spork. The common bathroom didnt help, as it looked like they only used water to clean the floor. On their small (really small) common area they had some information related to some free tours. I went to 2 off them, but surprise, the maps that they offer are pre-covid so all meeting places were wrong. I loose the chance to visit some places in my short stay in hong kong. The next day my kid got sick, and they did not want to offer any information related to hospitals. I had the luck of having a friend who could help me with an address. Also, as my kid vomited on the bed, they angrily confronted me demanding money for changing the sheets (and towels and water bottles). In short, their attitude towards us was aggressive during our complete stay. We are coming back to hong kong in a month and we have a 2 days non-refundable booking with them. I prefer to loose my money before going back. if you manage to read up to this point please AVOID this place. I will try to left a complaint in the tourism burou, plus hostels.com for being such a aggressive, low quality, unhealthy dirty place.…